1. Hotel
  2. Philippines(4,386 hotel)
  3. Metro Manila(701 hotel)
  4. Pasig(35 hotel)
  5. Ortigas Center(21 hotel)
  6. The Linden Suites

The Linden Suites

37 San Miguel Ave. Ortigas Center, Pasig, Philippines, 1605
Bathroom
8.6/10Impressive
According to 47 guests
Yay!Great for family bonding!
Mian A. A. V.
See all reviews
Based on 739 traveler reviews
AC
Parking
24-Hour Front Desk
Swimming Pool
Elevator
Restaurant
WiFi

Nearby attractions
University of Asia and the Pacific
(0.11 km)
Shangri-La Mall
(0.50 km)
SM Megamall
(0.50 km)
William J Shaw Theater
(0.59 km)
Review by Traveloka users
Review
8.6
/10
Impressive
Cleanliness
8.69
Comfort
8.83
Meal
8.00
Location
8.69
Service
7.38

28 Traveloka customers have stayed in this hotel and given reviews:

8.5
Yay!Great for family bonding!
4.5
They made us pay for the towel well in fact it is all there, when we left the room
9.1
A great place to stay. we loved it!
9.4
My over-all stay was excellent. We enjoyed our moment with friends. It was an epic night. The only part I didn't like was the part where we checked out and the hotel front desk was charging us 10k for smoking inside our room. We requested for a smoking room and the moment I checked in I ask the front desk over and over if I got the smoking room. She said yes so I was relieved. Duting the course of our stay we smoked thinking our room was a smoking room, no smoke alarms we're seen inside. But to our dismay upon checking out. We are being charged 10k for smoking. So much inconvenience but nevertheless the front desk lady heard our side and we explained that it was confirmed during our checked-in that it was a smoking room. I also asked her to call the lady who facilitated our papers hours back, but no to available. Over-all it was still a worthy and happy staycation with my friends.
6.0
We had bad experience with the hotel!
9.4
Their 1 bedroom is very spacious, it has a kitchen, living room, bedroom, closet and the big bathroom. Living room and bedroom has its own TV and cable.
9.4
Great stay!! My family enjoyed our stay here. Clean, comfortable with very good customer service.
9.2
Very spacious! This hotel defines that space is elegance.
9.4
Smoking area is too far from the floor we are in.
9.7
Amazing staff, room and they made sure your vacation is unforgeable, we had so much fun.
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Based on
739 reviews
Rating
Location
Rooms
Service
Value
Cleanliness
Review from
Business135
Couples79
Solo travel25
Family235
Friends getaway116
Rating Result
Very Bad
49
Bad
46
Average
127
Very Good
298
Extraordinary
219
Mari L
Average, could be better
The lobby is chaotic. It is quite inconvenient if you are located in tower 2, specially if you want to go to the pool. The swimming pool is small. The room we stayed in is clean and okay. Our room is big but the space is not maximized, there is a lot of room by the door but the sofa is small. The managers are hands on. I wish the check out is faster. It is nice that you have reserved parking though it is difficult to go to their basement parking.
Family - Sep 26, 2017
jhellesarmiento
Very strategic location
I went home to the Philppines together with my partner for my best friend's wedding a couple of weeks ago. The bridal suite is at The Linden suites and the call time for brides maids on the wedding day is too early so we decided we will just stay at Linden from the day my partner arrives from Australia until after the wedding. We were not disappointed as the service is excellent and location is very convenient; my partner wandered around in SM Megamall while am doing the bridesmaid HMU haha! The view is also spectacular. It is also not too far from the airport but, always consider the traffic congestion in your travel time; we left Linden at 06:30am and reached the airport at 07:15am for our 09:30am flight to Boracay the day after the wedding.
Couples - Sep 15, 2017
Jay F
Excellent staff & amenities, location close to other malls. EDSA - shocking.
A truly 5* hotel. Staff were amazing (special shout out to Jonas & Ella). The hotel is located near SM MEGA MALL among others which is very handy for eating, shopping, and leisure walking. However, be forewarned that getting in and out of Pasig is a nightmare due to EDSA (forever is found here) I was allowed early check in which my family appreciated and are thankful as we travelled with young ones. The rooms are spacious which was perfect for my two year old son to run around and play. The pool was nice and also the gym. The hotel staff, amenities, and overall experience is 10/10. I highly recommend this hotel if EDSA is not a worry.
Family - Sep 14, 2017
Saintlars
LINDEN SUITES -- HOTEL OF LIES
LINDEN SUITES, THE HOTEL OF LIES Three weeks, ago, we stayed at the Linden Suites and overall had a nominal experience, albeit with minor inconveniences. Our latest stay, however, tells a very different story. We booked a room a few weeks prior to our arrival. Since our trip included a three day side trip to Bali, we booked two separate blocks of room nights before and after our Bali trip. We used the Agoda website and prepaid with American Express. The Linden Suites is in a good location, about two blocks from Edsa Shangrila hotel and a rather upscale mall. Upon check in, the front desk told us that the room we requested was not available, but we were upgraded to a larger suite free of charge. We were content for the first few days. We checked out and left four pieces of luggage. Upon our return from our Bali trip, the Linden Hotel led us straight into a waking nightmare. The room, which we had paid for in advance, was no longer available – again! The suite to which we had previously been upgraded would not be available for five days! We literally had nowhere to go. Obviously, we were upset, and we got into a heated discussion with a Rica Rose at the front desk. She was all smiles and calm voiced as she spoke outright lies. So was her coworker, Arvi. They appeared quite comfortable feeding lies regularly to clients, like it was no big deal. Jun Maniliman, the front desk manager, jumped into the conversation and told us that while they were sorry, there was nothing they could do. He said, and I quote, “We do not make promises at the Linden Suites.” Let me speak plainly: A hotel is in the business of making and keeping promises. A prepaid room must be available once a guest checks in. Isn’t this how it works? In all my years of traveling for business and pleasure, going on nearly 40 years to well over twenty different countries, I have never heard a Front Desk employee --- much less a Front Desk manager – utter the most ridiculous statements to my face. We made Jun Maniliman (who appeared quite inexperienced for management) face his despicable lies. He quickly lost his temper and walked away, muttering, “Or we could just cancel your reservation. By the way, you’ll have a hard time finding another room in Manila at this time.” Such contemptible and childish behavior befits a toddler throwing a tantrum, not someone in a position of authority. To add insult to injury, they refused to process a refund immediately. They told us it would take a month – you read that right, one month! – before funds could be credited to our American Express card. Once we return to the US, you can bet we will call Amex and contest the charges. We quickly left the hotel. The porters were kind and courteous and quickly got us a cab. For the record, we are of Filipino descent. We speak the language well and can comfortably navigate the local culture, which, I am ashamed to admit, is often fraught with swindling and hucksterism. And the Linden Suites’ treatment towards us is but another sorry example of why the beloved land of my birth remains in the backwaters of the Third World and continues to be stuck there, far behind its Southeast Asian star neighbors, like Vietnam and Korea. In the US, a man like Jun Maniliman would have been fired or worse. In the Philippines, this ill tempered excuse for a person gets promoted to manager? The Linden Suites’ failed front desk illustrates how failure to speak and act with honor and honesty result in lost clients. Simply put, customers rely on businesses to keep their word and deliver the services they offer. The Linden Suites failed us, and miserably so. I cannot imagine what a foreigner, without local contacts or help, would have done in our situation. By the way, a few minutes later while we were inside a taxi, we were able to locate a hotel that accommodated all our requests. So, Mr. Linden Suites Front Desk Manager Jun Maliniman, Rica Rose and Arvi, put that in your pipe and smoke it. I would have initially given four stars to the Linden Hotel, but after this malignant experience I give them one star, only because Tripadvisor will not allow zero. If you do still choose to book a room here despite my warning, expect small, pervasive irritations to spoil your stay, like a thousand tiny cuts. Expect them to forget that side order of a glass of ice, that teaspoon with your cup of coffee, that washcloth in your shower, or an iron with your ironing board. Call housekeeping and get engineering. Are these deal breakers? No. But at the Linden Suites, expect the staff to say ‘yes’ when they really mean ‘no’. Expect lip service and lies spoken through smiling mouths. At the Linden Suites, expect to be swindled. There are no other words to describe what they did to us. I have a new slogan for this sorry excuse of a hotel: Linden Suites: We Will Lie To You, But At Least We Smile.
Couples - Sep 14, 2017
astventures
Great for big groups
We rented the 2 bedroom suite here. The whole room was perfect! However, I didn't understand how stingy they were with wifi. If you rented a 2 bedroom suite, shouldn't we be allowed at least 4 guest access to it? Or their rule in corkage fees even for small beer bottles. P150? Nevertheless, taking all that issues away, for big groups this place is good.
Family - Sep 12, 2017
See other reviews

Deposit is required during check-in using cash, or credit card.

Hotel only accepts guests with minimum age of 19.

The hotel is currently undergoing renovation works from 2017-07-07 tosee more

Hotel facility

Description

Hotel policy

  • In-room Facilities
    • Bathrobe
    • Bathtub
    • Cable TV
    • Desk
    • DVD player
    • Hairdryer
    • In-room safe
    • Kitchenette
    • Microwave
    • Minibar
    • Refrigerator
    • Shower
    • TV
  • Hotel Services
    • Concierge
    • Money changer
    • Front desk
    • 24-hour Receptionist
    • 24-hour security
    • Laundry service
    • Limited hours room service
    • Luggage storage
    • Newspaper in lobby
  • Business Facilities
    • Business center
    • Business facilities
    • Computer station
    • Conference room
    • Meeting facilities
    • Photocopier
    • Business centre
  • General
    • AC
    • Banquet
    • Family room
    • Non-smoking room
    • Swimming pool
    • Smoking area
  • Public Facilities
    • Parking
    • Elevator
    • Restaurant
    • Room service
    • Safety deposit box
  • Things to Do
    • Health club
    • Indoor pool
    • Massage
    • Sauna
    • Spa
  • Nearby Facilities
    • ATM/Banking
    • Beauty salon
    • Grocery
    • Shops
    • Supermarket
  • Accessibilty
    • Access friendly
    • Accessibility equipment
    • Accessible bathroom
    • Accessible path of travel
    • Wheelchair accessible
  • Connectivity
    • Internet point
    • WiFi in public area with surcharge
  • Food and Drinks
    • Breakfast
    • Buffet breakfast
  • Shuttle Service
    • Airport transfer with surcharge
  • Transportation
    • Valet parking with surcharge
  • Kids and Pets
    • Babysitting with surcharge

      Check-in and Check-out Time

      Check-in: 3:00 PM
      Check-out: 12:00 PM

      Location
      The Linden Suites is located in area / city Ortigas Center.

      The hotel has a very good location, also near the Ninoy Aquino International Airport Terminal 3, which is only 8.51 km away.

      There are plenty of tourist attractions nearby, such as University of Asia and the Pacific within 0.1 km, and Shangri-La Mall within 0.49 km.

      About The Linden Suites

      Are you a shopaholic? Staying at The Linden Suites will surely spoil you for numerous shopping centers nearby.

      From business event to corporate gathering, The Linden Suites provides complete services and facilities that you and your colleagues need.

      Have fun with various entertaining facilities for you and the whole family at The Linden Suites, a wonderful accommodation for your family holiday.

      If you plan to have a long-term stay, staying at The Linden Suites is the right choice for you. Providing wide range of facilities and great service quality, this accommodation certainly makes you feel at home.

      Be ready to get the unforgettable stay experience by its exclusive service, completed by a full range of facilities to cater all your needs.

      Have an enjoyable and relaxing day at the pool, whether you’re traveling solo or with your loved ones.

      Get the best deal for finest quality of spa treatment to unwind and rejuvenate yourself.

      24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

      The Linden Suites is a hotel with great comfort and excellent service according to most hotel's guests.

      Enjoy luxurious treats and incomparable experience by staying at The Linden Suites.

      Additional breakfast are chargeable at PHP 550.00 /person.

      Breakfast time start from 06:00 until 10:00.

      Pets are NOT allowed.

      Additional transportation fee are chargeable at PHP 2,350.00

      Alcoholic Beverages are subject to corkage fees
      Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
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