1. Hotel
  2. Philippines(4,352 hotel)
  3. Albay(37 hotel)
  4. Legazpi City(29 hotel)
  5. The Oriental Legazpi

The Oriental Legazpi

Taysan Hill, Sto. Niño Village, Legazpi City, Albay, Philippines, 4500
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Hotel Entrance
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According to 21 guests
The food was good! Will definitely return
Johannah L. B. D.
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Based on 489 traveler reviews
Swimming Pool

Nearby attractions
Legazpi City Museum
(0.58 km)
Magayon Art Gallery
(0.58 km)
Liberty Bell
(0.60 km)
Bicol Heritage Park
(1.81 km)
Review by Traveloka users

16 Traveloka customers have stayed in this hotel and given reviews:

The service is very poor specially when you order food.
The worst hotel ever! Poor customer service, NO HOT SHOWER! And we found cockroach in the tea table. We’ve called 6 times to fix the hot shower but no sign of the mechanical engineers. They’ve been lying all over and over again that they are fixing it. But they actually have no hot shower! My friend said that they checked-in last year and there was no hot shower the same alibi they always tell the customers that they are fixing the hot showers. The only thing I love was the food in jasmine restaurant. So tasty it reallt fits for a 4 star hotel. But other than that all was a disaster!
The food was good! Will definitely return
Poor maintenance. incomplete toiletries, no slippers and toothbrush.
The ambiance is good but the service of the staff are poor. They response to your request at their own phase. And in the breakfast area cockroaches are roaming around your dining table. The carpet stairs from the 2nd floor to lobby are smelly.
Room was not so clean. It's a 4 star hotel so we were expecting something great. A bit disappointed. Carpet is dirty with stains. TV is a bit small for the room size. Staff didn't help us in our baggage considering we have almost 5 bags. But We liked their breakfast buffet, foods taste good.
The Buffet food is very limited.
We've called 9:45 to confirm if there's a shuttle and they said no shuttle is available, so we booked taxi. When we arrive at the concierge they told us that the shuttle already departed. They did not advise us properly because they have 50pesos cut in taxi fee.
The hotel is one of the best in Legazpi. But it probably has seen better days. It is not well maintained. The sliding door to the toilet is unhinged at the bottom, carpets are dusty and stained, towels are not well laundered and don't smell good, rooms and toilets are not well lit. However, the service is quite good, especially one of the attendants, Mikoy, who really went out of his way to help us. Management can still improve on this, though. They could take it a notch higher by training all their staff to be like Mikoy which is what you would get in 5-star hotels. It is not that hard knowing the Bicolanos are really great people.
Great hotel! I left my heart here. So mesmerized by the enchanting view of mt. mayon. I will definitely go back here
Based on
489 reviews
Review from
Solo travel14
Friends getaway73
Rating Result
Very Bad
Very Good
nice venue but not the food & service
attended a one day office conference with the hotel as the venue. The place was nice but the service and food needs improvement. the food was just ordinary. the staff/waiter needs to be reminded of orders. the hotel gives a great view of mt. mayon.
Business - Nov 13, 2017
I made a Youtube Review of this hotel
Our Twin deluxe room bathroom shower cases keeps on falling, shower door too are almost gonna fall. No Shampoo, Tootbrush and toothpaste none of that are included in our room. Check out my review of this Hotel July 2017 on youtube. Just search "Juan Marko" and look for "The Oriental Hotel"
Friends getaway - Nov 5, 2017
Room For Improvement
Great location and good facilities but lacking in the finer touches. Definitely not a 5 star hotel more like 3.5. Only one option for lunch time dining and his is Asian cuisine only, now don’t get me wrong the dishes are good, serving size is good and price is fair but when you stay for more the. 2 days eating from the same menu gets boring. The pool deck bbq is good and well priced but after only 2 beers we were informed they were out of cold beer ! Not a great way to run a business and encourage people to stay and enjoy the place and spend money ! Rooms are okay a touch small and need a serious clean/make over. Our room was very dusty and bathroom had mold in it ! Bed was very comfortable though Be aware if you intend to stay late and are not a guest have transport arranged as after 10pm taxis are almost non existent - not the fault of the hotel but for an establishment of this size and reputation one would think they would have a t least one or two around to call on. Overall would stay again - hopefully the management takes note of these comments and addresses these issue to make it a better experience for all.
Family - Nov 3, 2017
In need of serious renovation
It's a shame because The Oriental has the potential to be a great hotel. WIth a view of the Mount Mayon that will take your breathe away, big rooms and a helpful staff, it's a shame to see that the hotel is just simply falling apart. If you touch anything it literally risks breaking (like my soap dispenser did in the shower for example). The rugs look worn--the swimming pool has missing or broken tiles everywhere, and the facade of the hotel is in need of being repainted. I'd still recommend the hotel (since there is literally no other in Legazpi that's even worth mentioning), but I hope that the management can get the funds they desperately need to shape things up.
Business - Oct 31, 2017
Jalal E
The oriental a really lovely place for relax and have some fun is very good place since the hotel provide everything what you need ,Hotel staff were helpful, but could still improve more on endorsing and handing over guest concerns/requests to the next person on shift.
Family - Oct 13, 2017
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The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Rollaway bed fee: PHP 1000 per night

The above listsee more

Hotel facility


Hotel policy

  • Public Facilities
    • Coffee shop
    • Parking
    • Restaurant
  • Food and Drinks
    • Bar
    • Breakfast
  • Business Facilities
    • Business center
    • Conference room
  • Transportation
    • Airport transfer
    • Car rental
  • Sports and Recreations
    • Fitness
  • Hotel Services
    • Concierge
  • Things to Do
    • Outdoor pool
  • Nearby Facilities
    • Shops
  • Connectivity
    • Free WiFi

Check-in and Check-out Time

Check-in: 2:00 PM
Check-out: 12:00 PM

The Oriental Legazpi is a hotel in a good neighborhood, which is located at Legazpi City.

The hotel has a very good location, also near the Legazpi International Airport (LGP), which is only 2.58 km away.

Not only well positioned, but The Oriental Legazpi is also one of hotels near the following Legazpi City Museum within 0.58 km and Magayon Art Gallery within 0.58 km.

About The Oriental Legazpi

Be ready to get the unforgettable stay experience by its exclusive service, completed by a full range of facilities to cater all your needs.

The hotel’s fitness center is a must-try during your stay here.

Have an enjoyable and relaxing day at the pool, whether you’re traveling solo or with your loved ones.

Savor your favorite dishes with special cuisines from The Oriental Legazpi exclusively for you.

The Oriental Legazpi is a hotel with great comfort and excellent service according to most hotel's guests.

Get precious and unforgettable moment during your stay at The Oriental Legazpi.

You must present a photo ID when checking in. Your credit card is charged at the time you book. Bed type and smoking preferences are not guaranteed.Your reservation is prepaid and is guaranteed for late arrival. The total charge includes all room charges and taxes, as well as fees for access and booking. Any incidental charges such as parking, phone calls, and room service will be handled directly between you and the property.
Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.