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  2. Philippines(4,352 hotel)
  3. Pampanga(106 hotel)
  4. Angeles(83 hotel)
  5. The Penthouse Hotel and Residences

The Penthouse Hotel and Residences

Hotel
4-3 A.Santos Street, Balibago, Angeles, Pampanga, Philippines, 2009
Lobby
Bar, Cafe and Lounge
Common Space
Common Space
Others
See all photos
Based on 153 traveler reviews
AC
Parking
24-Hour Front Desk
Swimming Pool
Elevator
Restaurant
WiFi

Nearby attractions
Salakot Arch
(0.24 km)
Bayanihan Park
(0.32 km)
Casino Filipino
(0.41 km)
SM City Clark
(0.71 km)
Review by Traveloka users
Review

1 Traveloka customers have stayed in this hotel and given reviews:

6.3
Not that kind of 5 star hotel.
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Based on
153 reviews
Rating
Location
Rooms
Service
Value
Cleanliness
Review from
Business19
Couples15
Solo travel62
Family2
Friends getaway41
Rating Result
Very Bad
11
Bad
12
Average
27
Very Good
36
Extraordinary
67
mhdawonia
Very friendly reception staff and nice hotel
It’s my favorite hotel n Angeles City cuz there’s nice,good and friendly reception staff and I want to say thanks for all and specially my friends and Mahal ( Ghcl , Jem , Min , Via , Car , Cel ) they where as usual very kind Ana sure all roof staff and room attendants,,, anyhow just want to say still elevator not working since 3 months and the management should do something better to make the hotel as it was before good .., my suite was good n general
Friends getaway - Nov 15, 2017
Barfine R
Lift is permanently broken
This is a VERY GENEROUS 3 star review as the air conditioning system, food and staff are ok but the lift in the hotel has been broken for over a year (what I've heard) and it's doesn't look like it will be fixed anytime soon. To go anywhere in the hotel you have to call reception and tell them to send the lift to you...this is a VERY boring process and will really make you angry. Also the wifi is not so good so you may need to ask them to install a router in your room. Apart from that I don't have any issues as the location is very good. It's such a shame about the lift...and it's what made me move out.
Solo travel - Nov 5, 2017
Tin M
Zinc
I loved her. I thought I loved her. But, no one else knew. I just thought I'd be happy. But, it's not enough. I just can't. I really just can't. I had an image of her, and, it's not nice to take a look at. Her photo is the best photo I've ever chosen.
Friends getaway - Oct 24, 2017
navyautobarry
Not good anymore
One of the 2 lifts is not working which is a BIG problem, this should have been noted on the website as it has been out of order for 3 weeks now, but its not mentioned anywhere. This used to be one of the 3 best hotels in AC but it is going downhill fast. Housekeeping need to pay more attension to cleaning, not emptying the trash, not refilling the tea/coffee station. The towels are so worn they look like the original towels from when they first opened! The lights above the bathroom sink had no working bulbs and took a day to have them replaced. I have been coming to AC for over 10 years and The Penthouse was always my first choice but not anymore, we checked out and moved across the street to the Central Park, we met 2 other guests at check in who had also just left The Penthouse for the same reason as us. Such a shame that hotel that had such a great reputation has turned into another AC "flophouse" and its not even cheap. I did complain to the supervisor, the manager was "too busy in a meeting" to speak to a returning customer, this customer is saying there is no way they deserve the 8.1 approval rating they display at reception, I got 50% off 1 night but NOT a happy customer by any measure.
Couples - Oct 15, 2017
weekendbob
Dirty rooms and poorly maintained
If this was a 3-star hotel, i'd give it a "3 rating". But as a supposed 4 - 4.5 star, I have to give it a "2". We asked to move from our first room because the sheets were stained, the carpet was not vacuumed, and the glass between the bedroom and bathroom was dirty. The second room was not much better. Overall, this looked to be a nice contemporary hotel that has gone downhill. Management does not seem to care much about cleanliness of hallways or rooms, nor general upkeep of the hotel. On the plus side, the rooftop pool bar is a nice oasis from the busy city below.
Couples - Aug 22, 2017
See other reviews

Hotel facility

Description

Hotel policy

  • Public Facilities
    • 24-hour room service
    • Room service
    • Parking
    • Safety deposit box
    • WiFi in public area
    • Coffee shop
    • Restaurant
    • Elevator
    • Breakfast restaurant
    • Lunch restaurant
    • Dinner restaurant
    • Late check-out
    • Early check-in
  • In-room Facilities
    • Bathrobe
    • Desk
    • Refrigerator
    • In-room safe
    • TV
    • Shower
    • Minibar
    • Cable TV
    • DVD player
  • Hotel Services
    • Concierge
    • Laundry service
    • Tours
    • Luggage storage
    • Newspaper in lobby
    • 24-hour security
    • 24-hour Receptionist
  • Food and Drinks
    • Bar
    • Poolside bar
    • A la carte breakfast
    • A la carte lunch
    • A la carte dinner
  • General
    • Family room
    • Smoking area
    • AC
    • Non-smoking room
    • Swimming pool
  • Things to Do
    • Massage
    • Outdoor pool
    • Pool cabanas
  • Transportation
    • Valet parking
    • Car rental
  • Shuttle Service
    • Airport transfer with surcharge
  • Business Facilities
    • Photocopier

Check-in and Check-out Time

Check-in: 2:00 PM
Check-out: 12:00 PM

note: hotel was previously named The Penthouse Hotel

Location
Staying at The Penthouse Hotel and Residences is a good choice when you are visiting Angeles.

The hotel has a very good location, also near the Diosdado Macapagal International Airport (CRK), which is only 3.61 km away.

This hotel is very easy to find since it is strategically positioned close to public facilities.

About The Penthouse Hotel and Residences

This hotel is the perfect choice for couples seeking a romantic getaway or a honeymoon retreat. Enjoy the most memorable nights with your loved one by staying at The Penthouse Hotel and Residences.

The Penthouse Hotel and Residences is the splendid choice for you who are seeking a luxurious treat for your holiday. Get pampered with the most excellent services and make your holiday memorable by staying here.

Are you a shopaholic? Staying at The Penthouse Hotel and Residences will surely spoil you for numerous shopping centers nearby.

The Penthouse Hotel and Residences is a hotel near Airport, an ideal accommodation while waiting for your next flight. Enjoy a satisfying place to rest during your transit.

Have fun with various entertaining facilities for you and the whole family at The Penthouse Hotel and Residences, a wonderful accommodation for your family holiday.

This hotel is an ideal choice for you, novice to professional golfers.

Be ready to get the unforgettable stay experience by its exclusive service, completed by a full range of facilities to cater all your needs.

Have an enjoyable and relaxing day at the pool, whether you’re traveling solo or with your loved ones.

24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

Savor your favorite dishes with special cuisines from The Penthouse Hotel and Residences exclusively for you.

WiFi is available within public areas of the property to help you to stay connected with family and friends.

Get precious and unforgettable moment during your stay at The Penthouse Hotel and Residences.

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
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