1. Hotel
  2. Philippines(4,354 hotel)
  3. Davao(148 hotel)
  4. Davao City(114 hotel)
  5. Tugbok(1 hotel)
  6. The Royal Mandaya Hotel

The Royal Mandaya Hotel

Hotel
J. Palma Gil Street, Tugbok, Davao City, Davao, Philippines, 8000
Lobby
Lobby
See all photos
Based on 173 traveler reviews
AC
Parking
Swimming Pool
Elevator
Restaurant
WiFi

Nearby attractions
Philippine Eagle Center
(8.19 km)
Eden Nature Park
(13.89 km)
Davao Crocodile Park
(14.46 km)
Davao Golf and Country Club
(14.93 km)
Review by Traveloka users
Review

Based on 4 reviews

Show reviews that mention...
8.5
Convenient, better service. I have only one concern the parking area is small.
10
- Medical Travel
I have a doctor's appointment at Davao Doctor's Hospital, so location wise it is near the hospital, I can consider it as walking distance. It is not my first time to stay in the hotel but I always love to stay there because I can get a chance to relax for a while and I'm very comfortable staying there. No questions when it comes to the hotels cleanliness, it is very clean. The hotel staff is very accommodating and friendly. Lastly, they have a wide range of choices on their buffet breakfast, just be ready to have a heavy meal and you can skip lunch because of that. Overall, Royal Mandaya is a must try to all tourist who will visit Davao City.
6.8
- Romantic Vacation
It's so inconvenient that their air-conditioner leaks as well as their toilet. And I don't think if it was the type of room booked. Stayed there before and it was an excellent stay but this time, uhh...wasn't.
10
Beautiful hotel. Really had fun!
First
Prev
1
Next
Last
Based on
173 reviews
Rating
Location
Rooms
Service
Value
Cleanliness
Review from
Business56
Couples28
Solo travel25
Family33
Friends getaway19
Rating Result
Very Bad
16
Bad
13
Average
36
Very Good
59
Extraordinary
49
KarlAce
Not Memorable. A Bit Gloomy.
Stayed here for a special occasion of a relative. Rooms looked unexpectedly small for my taste and the ambiance at the lobby and hallways was a bit gloomy. The area where it is right at the center of the city, but the location just outside of the lobby also looked a bit gloomy for me. The hotel staff members, though, were courteous as I expected because it's Davao City.
Family - Oct 11, 2017
UsapangGala
Delighting experience.
I stayed for 4 nights and here are my observations. 1. Staff - I was really impressed on their way of caring for their guests upon arriving. I received a small piece of paper from the guard and asked what was that for. On the paper was the plate number of the taxi and name of the taxi I rode onto. They do this every time the guest arrives via taxi to their hotel. The concierge was friendly, even though I arrived at 11 PM. No sign of tiredness on their faces and always smiling. 2. Food - This is the great part for me. The food is delicious but the SPOON is so big. The servers are also friendly. 3. Rooms - The room was basically clean, Aircon is fine. Their is a TV with cable channels. I am comfortable during my rest time on the room. And they also have refrigerator. They clean the room daily, they replenish the toiletries daily. 4. WiFi - No trouble on wifi, but they change the password every two days. The speed is good enough for catching up to work. Overall, the expenses here is worth it.
Business - Sep 24, 2017
Kennaye87
Visiting Davao for the first time, while relaxing...
I had to say, one of the best hotel stays I've had so far... love the smiles you get from the staff... love the room... great view of the mount... the breakfast was so good and of course the staff... love the free newspapers I get everyday... it was just amazing... would definitely go back and recommend... Thank you to the staff who checked me in, and to the staffs during the breakfast buffet who looked after me so well...
Solo travel - Sep 10, 2017
wooey64
Not the worst hotel....But no where near the best.
I stayed at this hotel for vacation with my girl. We booked for 6 days in the Superior Which was in the older section of the hotel. We also booked another room for her Parents and her Son for 2 days in the Delux suites. Now I have been to several hotels in my time. I realise we all have diffrent opinions on service and comfort. This is just what I experienced. The Negatives.... Breakfast Variety nearly the same everyday. About 3 to four of the hot food was really the diffrence. Toaster always turned off. When you wanted toast it was then turned on for you. We had family guests of 6. We were told we could not use reserved table for 6. We agreed. When we completed our breakfast and left it was still reserved with no one there. Why not reserve the table towards the back? So guests are closer to the food. All the hot food was left with the lid up and the food was cold when eaten. Not attentive to coffee being served. I went to get the coffee myself on two occasions. When i got up to get it myself, i was asked to go back to my table to be served with coffee. Room Faucet makes noise whenn turned on. Too much pressure in the pipes. At 5am in the morning i can hear the other guests all around me having their showers. It is really loud and noticeable Not enough drinking water with only 2 bottles. 2 pieces of fruit supplied on first day. No more fruit after for 6 days stay. Bed was also noisy and squeaking. Other No directions to the pool and no signs directing us to the pool. 1st day at the pool we were given a menu. We ordered 2 drinks and food. Next day no one served us. We sat for 2 hours. Same the following 2 days. No service. Just someone watching us. I had booked 2 rooms. 1 room for my partner and I for Monday to Sunday. One room for my partners family of 3ppl in another room Friday to Sunday. When my partners family arrived the room was for 2 people. Hotel staff did not pay any attention to detail when checked in. Saturday night her family did not want to eat out, stayed in room. We ordered food for them on our room number to be delivered to their room. When delivered we were asked to pay in cash. The room was booked under one name and credit card. So that was quite annoying. Outside the room was noisy on Wednesday morning. When someone continuously knocking on the door 6am as if there was an emergency. When opened the door they said sorry. We even had the do not disturb sign on the door handle. The fridge did not keep our drinks cold. We left our drinks in the morning to come back in the evening and the drinks were not cold. I found out later it had to do with the access key being removed from the power slot which turned off all the power. Access cards on 2 occasions did not work, I had to go back down to the front counter to reprogram the cards. I found our room to be dimly lit for the superior compared to the delux in the newer section of the hotel. Positives The massage down stairs on level 2 was fantastic, We booked for two with a 3 hour massage. It was the best. I kept falling asleep, which means we were very relaxed. Swimming pool was clean. it is a fresh water pool. Only 4ft deep. The staff at the desk always greeted us with a hello Sir. Foyer was always clean and inviting. When catching Taxi's and Grab Taxi's the guard always wrote down the taxi company and unit number and gave us the info on a piece of paper. This was whether we left or arrived in the driveway of the hotel. We were close to the peoples park. Always opened for tourists. My conclusion.... There is a huge lack of attention to detail for the service of this particular hotel. My stay there seemed quite worrying about all the little things that can make big diffrence. I hope the hotel staff can read this and make those changes to help improve it for future guests. Thank you for reading my review.
Couples - Sep 7, 2017
Malika52617
Worst marketing head assigned for wedding transaction
Dont have your wedding here! I hade my wedding this year 2017. Their marketing head named Katrina, is the worst to deal with because after she gave us her "verbal" yes to a room transaction, the day before our wedding she took back her words and made us pay the whole amount rather than the discounted amount. The nerve after she almost begged us to have that room reservation! And even during the whole transaction of our wedding event, she was absentmindedly saying this and that and agreeing to certain things as our requests but after follow up, she would say she did not say those things. She is a nightmare to deal with transactions with! I wonder how she got her position. This hotel will lose its power because of staffs like her!
Family - Aug 31, 2017
See other reviews

Hotel facility

Description

Hotel policy

  • Public Facilities
    • 24-hour room service
    • Room service
    • Parking
    • WiFi in public area
    • Coffee shop
    • Restaurant
    • Elevator
    • Breakfast restaurant
    • Lunch restaurant
    • Dinner restaurant
    • Late check-out
    • Early check-in
  • Food and Drinks
    • Poolside bar
    • Breakfast
    • Restaurant with AC
    • Cafe
    • Snacks
    • Buffet breakfast
    • A la carte breakfast
    • Buffet lunch
    • A la carte lunch
    • Buffet dinner
    • A la carte dinner
  • Hotel Services
    • Concierge
    • Laundry service
    • Luggage storage
    • Newspaper in lobby
    • Wedding service
    • Early Check-in
    • Late check-out
    • 24-hour security
    • Bellhop
  • In-room Facilities
    • Bathtub
    • Desk
    • Hairdryer
    • In-room safe
    • Shower
    • Minibar
    • Cable TV
  • Business Facilities
    • Business center
    • Meeting facilities
    • Conference room
    • Projector
  • Nearby Facilities
    • Shops
    • ATM/Banking
    • Hair salon
    • Beauty salon
  • General
    • AC
    • Non-smoking room
    • Swimming pool
  • Shuttle Service
    • Airport transfer with surcharge
    • Airport transfer
  • Things to Do
    • Massage
    • Spa
  • Transportation
    • Valet parking
    • Limited parking
  • Accessibilty
    • Accessible bathroom

    Check-in and Check-out Time

    Check-in: 2:00 PM
    Check-out: 12:00 PM

    Location
    The Royal Mandaya Hotel is a hotel in a good neighborhood, which is located at Tugbok.

    Not only well positioned, but The Royal Mandaya Hotel is also one of hotels near the following Philippine Eagle Center within 8.16 km and Crocodile Farm within 13.7 km.

    About The Royal Mandaya Hotel

    Splendid service together with wide range of facilities provided will make you complain for nothing during your stay at The Royal Mandaya Hotel.

    Get the best deal for finest quality of spa treatment to unwind and rejuvenate yourself.

    Savor your favorite dishes with special cuisines from The Royal Mandaya Hotel exclusively for you.

    WiFi is available within public areas of the property to help you to stay connected with family and friends.

    With all facilities offered, The Royal Mandaya Hotel is the right place to stay.


    Extra-person charges may apply and vary depending on hotel policy.
    Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.
    Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
    Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.