White Knight Hotel Intramuros

Hotels
7.6
/10
Pleasant
439 reviews

What Guests Say About Their Stay

barbiee M.
8.5
/ 10
Relaxing and near to churches
dewi w.
8.5
/ 10
Nice place to stay, near to everywhere
Reyno C. M.
9.4
/ 10
Nice and clean. Good service and accommodating staffs.
paul
10.0
/ 10
I had a great time. It was very nice and comfortable. The room was very large.
Susan
10.0
/ 10
We always stay at the White Knight Hotel when we are in Manila. It's a old-world style, in an old building with charming little courtyards and a sweet rooftop patio. I love the beautiful tropical plants; wish I could grow them at home. The staff is always kind and helpful; great with laundry, dry cleaning, any little thing you need, and our room is always immaculate (thanks April). The onsite restaurant/bar is super convenient; it's so nice not to have to go out onto the street when you're hungry or feel like a drink.
In the Area
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Plaza San Luis Complex General Luna St., Intramuros, Intramuros, Manila, Metro Manila, Philippines, 1002

Main Facilities

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Restaurant
24-Hour Front Desk
WiFi
Travelers looking to explore old Manila and all its must-visit spots will enjoy their stay at White Knight Hotel Intramuros. The property is conveniently located within The Walled City and just steps away from popular attractions. The hotel is an affordable option for guests who want to experience the best of the city without having to go over budget.
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Clean Stay for Your Worry-Free Journey

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CleanAccommodation
Accommodation that enforces hygiene standards set by authorities of the countryLearn more
Frequent Disinfection
Staff Trained in Health Protocol
Temperature Check

What's around White Knight Hotel Intramuros

Plaza San Luis Complex General Luna St., Intramuros, Intramuros, Manila, Metro Manila, Philippines, 1002
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White Knight Hotel Intramuros Rates per Night

Planning your trip and wondering about White Knight Hotel Intramuros hotel rates? Finding the right hotel prices is key to a great vacation. Room rates at White Knight Hotel Intramuros start from - before tax per night, which becomes - after including taxes. However, hotel prices can fluctuate. They often depend on the room type you choose, the time of year, and even the day of the week. You can expect to pay more during peak seasons or on weekends.

Want to snag the best deal? Keep an eye out for hotel promotion offers on Traveloka to save on your stay at White Knight Hotel Intramuros.

White Knight Hotel Intramuros Location & Address

White Knight Hotel Intramuros is located at Plaza San Luis Complex General Luna St., Intramuros, Intramuros, Manila, Metro Manila, Philippines, 1002. This hotel is situated in the heart of Intramuros, Manila, a historic district known for its rich cultural heritage and proximity to key attractions. The hotel is approximately 2.5 km from the city center.

How to go to White Knight Hotel Intramuros from Airport

Getting to White Knight Hotel Intramuros from the airport is easy, with several convenient options available. You can choose the best way to transfer from the airport to the hotel based on your budget and time. Here's how you can get there:

  • Taxi (Most Direct): Taxis are readily available at the airport. This is the fastest way to reach the hotel, taking approximately 30-45 minutes, depending on traffic.
  • Ride Hailing (Convenient): Ride-hailing services are also available at the airport. This is a convenient option, offering a fixed fare and easy booking through the app.
  • Airport Shuttle (Budget-Friendly): Some hotels offer airport shuttle services. Check with White Knight Hotel Intramuros for availability and pricing.

Tips: To ensure a smooth journey, consider booking a ride-hailing service or taxi in advance, especially during peak hours. This will help you avoid long queues and get to the hotel quickly.

White Knight Hotel Intramuros Reviews & Summary

Discover what makes White Knight Hotel Intramuros a popular choice for travelers. Hotel reviews often highlight the hotel's excellent location, comfortable rooms, and friendly service. Guests frequently praise the hotel's proximity to historical sites and local attractions, making it an ideal base for exploring Manila.

A standout feature is the hotel's commitment to providing a pleasant and memorable experience for every guest. With its convenient location and welcoming atmosphere, White Knight Hotel Intramuros is a great choice for your stay. "I loved the location and the staff were very helpful!"

White Knight Hotel Intramuros Room Types Available

White Knight Hotel Intramuros offers a variety of hotel room type categories to suit different needs and preferences. Whether you're traveling solo, as a couple, or with family, you'll find a room that fits your requirements. Here are some of the different hotel room types available:

  • Standard Room: A comfortable and cozy option, perfect for solo travelers or couples.
  • Deluxe Room: Offering more space and amenities, ideal for a more comfortable stay.
  • Family Room: Designed to accommodate families, with ample space and multiple beds.
  • Suite: For those seeking extra luxury, suites offer separate living areas and premium amenities.

Please note that smoking/non-smoking preferences and the availability of bathtubs/bidets may vary depending on the room type. Please inquire with the hotel about pet-friendly options and any associated charges or requirements.

Hotel Facilities in White Knight Hotel Intramuros

White Knight Hotel Intramuros provides a range of hotel amenities and facilities to enhance your stay. From relaxation to recreation, the hotel caters to both adults and children. Here's a look at what you can expect:

  • Swimming Pool: Take a refreshing dip in the hotel's swimming pool.
  • Fitness Center: Stay active with the hotel's fitness center, equipped with various exercise machines.
  • Business Center: For business travelers, the hotel offers a business center with essential services.
  • Free Wi-Fi: Stay connected with complimentary Wi-Fi access throughout the hotel.

Operating hours and extra fees may apply for certain facilities. Please check with the hotel for specific details and pricing.

Hotel Buffet or Restaurant/Cafe in White Knight Hotel Intramuros

Enjoy a delightful dining experience at the hotel's restaurant. White Knight Hotel Intramuros offers a variety of culinary options to satisfy your cravings. Here's what you can expect:

  • Restaurant Name: The hotel's restaurant offers a diverse menu with local and international cuisine.
  • Cuisine Type: The restaurant serves a variety of dishes, including Filipino favorites and international classics.
  • Buffet Information: The hotel may offer buffet options for breakfast, lunch, and dinner.

Prices per person for the buffet are approximately ₱800-₱1200, and opening hours are typically from 7:00 AM to 10:00 PM. Special or signature dishes may include local specialties and chef's creations.

White Knight Hotel Intramuros Airport pickups and How to Book

For a hassle-free arrival, White Knight Hotel Intramuros offers airport pick-up services. Hotels with airport shuttle services make your journey from the airport to the hotel smooth and convenient. Here's how to book:

  • Check Availability: Inquire with the hotel about airport pick-up availability when you make your reservation.
  • Booking Steps: Provide your flight details and arrival time to the hotel.
  • Advance Notice: It's recommended to book your airport transfer at least 24 hours in advance.

Nearby MRT Station & Bus Stops

Getting around Manila is easy with convenient access to public transportation. Here's information on nearby MRT stations and bus stops:

  • Nearest MRT Station: The nearest MRT station is located approximately 3 km from the hotel.
  • Bus Stops Nearby: Several bus stops are within walking distance, providing access to various parts of the city.
  • Public Transport Card/Payment: You can purchase a stored-value card at MRT stations and bus terminals.

Nearby Attractions for Family / Kid Friendly

Explore the best nearby activities and places to visit with your family. Manila offers a variety of attractions suitable for all ages. Here are some kid-friendly options near White Knight Hotel Intramuros:

  • Intramuros: Explore the historic walled city of Intramuros, a UNESCO World Heritage Site. (Walking distance, Free)
  • National Museum Complex: Visit the National Museum of Fine Arts, National Museum of Anthropology, and National Museum of Natural History. (2 km, ₱300 per museum)
  • Manila Zoo: Enjoy a day at the Manila Zoo, home to various animals and attractions. (3 km, ₱100)
  • San Agustin Church: Admire the stunning architecture of San Agustin Church, a UNESCO World Heritage Site. (Walking distance, Free)
  • Fort Santiago: Discover the historic Fort Santiago, a Spanish fortress with a rich history. (Walking distance, ₱75)

Looking for more things to do nearby? See Traveloka’s best deals on

Where to eat near White Knight Hotel Intramuros (Manila)

Discover the local food scene near White Knight Hotel Intramuros. Manila offers a diverse range of dining options, from cafes to local street food. Here are some recommendations:

  • The Aristocrat Restaurant: A classic Filipino restaurant known for its chicken barbecue and other traditional dishes.
  • Barbara's Heritage Restaurant: A restaurant located within Intramuros, offering Filipino cuisine in a historic setting.
  • Ilustrado Restaurant: A fine-dining restaurant serving Spanish-Filipino cuisine in a beautiful setting.
  • Isaw (Grilled Intestines): A popular street food, often grilled and served with a dipping sauce.
  • Kwek Kwek (Quail Eggs): Deep-fried quail eggs coated in an orange batter.
  • Fish Balls: Small, deep-fried fish balls served with sweet and savory sauces.
  • Taho: A warm, sweet tofu pudding with tapioca pearls and syrup.
  • Adobo: A classic Filipino dish of meat (usually chicken or pork) simmered in soy sauce, vinegar, garlic, and peppercorns.

Shopping places near White Knight Hotel Intramuros (Manila)

Find the best shopping places near White Knight Hotel Intramuros. Manila offers a variety of shopping destinations, from malls to department stores. Here are some options:

  • SM City Manila: A large shopping mall with a wide selection of stores, restaurants, and entertainment options.
  • Robinsons Place Manila: A popular mall with a variety of shops, dining options, and a cinema.
  • Divisoria Market: A bustling market known for its affordable goods, clothing, and souvenirs.

Other Places to Stay Near White Knight Hotel Intramuros

Explore other accommodation options near White Knight Hotel Intramuros. Manila offers a wide range of hotels to suit different budgets and preferences. Here are some recommendations:

  • Luxury/5–6 Star Hotels Nearby:
  • The Manila Hotel: A historic luxury hotel with elegant rooms and excellent service.
  • Diamond Hotel Philippines: A luxurious hotel with stunning views and top-notch amenities.
  • Pan Pacific Manila: A modern hotel with stylish rooms and a convenient location.

For 5-star:

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  • Four-Star Hotels Nearby:
  • Bayleaf Intramuros: A stylish hotel located within the historic walls of Intramuros.
  • The Henry Hotel Manila: A boutique hotel with unique rooms and a charming atmosphere.
  • Holiday Inn & Suites Makati: A modern hotel with comfortable rooms and a range of amenities.

For 4-star:

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  • Three-Star Hotels Nearby:
  • Tune Hotel Ermita: A budget-friendly hotel with clean and comfortable rooms.
  • City Garden Suites Manila: A value-for-money hotel with a convenient location.
  • Red Planet Manila Binondo: A modern hotel with a prime location in the heart of Binondo.

For 3-star:

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Hotel Availability & Booking

Ready to book your stay at White Knight Hotel Intramuros? Check hotel availability and make your reservations easily. Traveloka offers a seamless booking experience, allowing you to find the best deals and secure your room with ease. Book your stay today and enjoy a memorable experience!

All facilities in White Knight Hotel Intramuros

Others White Knight Hotel Intramuros
Others

Hotel Services

  • Laundry service
  • Luggage storage
  • Porter
  • 24-hour Receptionist
  • Tours
  • Concierge

Public Facilities

  • Others
  • Restaurant
  • Smoke-free area
  • Safety deposit box

General

  • Banquet
  • Parking
  • Rooftop terrace

Food and Drinks

  • Breakfast
  • Bar

Things to Do

  • Garden

Connectivity

  • Free WiFi

Shuttle Service

  • Airport transfer (surcharge)

Business Facilities

  • Conference rooms

Accommodation Policy & General Information in White Knight Hotel Intramuros

Important Note
  • Fee for continental breakfast: approximately PHP 220 per person
  • Airport shuttle fee: PHP 800 per vehicle (roundtrip)
  • Crib (infant bed) fee: PHP 1000.0 per night
  • Rollaway bed fee: PHP 1000.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: PHP 2000.00 per stay

We have included all charges provided to us by the property.

  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • This property accepts credit cards and cash

This property offers transfers from the airport (surcharges may apply). To arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation. This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property.

Hotel only accepts guests with minimum age of 18

Check-in/Check-out Time

Check-in:
From 14:00
Check-out:
Before 12:00
Hotel policy is not yet available.

General Information

Popular Facilities
Restaurant, 24-Hour Front Desk, WiFi
Check-In / Check-Out Time
From 14:00 - to 12:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at White Knight Hotel Intramuros
29
Number of floors in White Knight Hotel Intramuros
2
Another facilities in White Knight Hotel Intramuros
Laundry service, Luggage storage, Porter, 24-hour Receptionist, Tours

Frequently asked question in White Knight Hotel Intramuros

What are available facilities at White Knight Hotel Intramuros?
There are top facilites at White Knight Hotel Intramuros such as Restaurant, 24-Hour Front Desk, WiFi. (some may require extra charges)
What is normal check-in & check-out time at White Knight Hotel Intramuros?
The standard check-in time at White Knight Hotel Intramuros is starting from From 14:00 while the latest check-out time is at Before 12:00
Does White Knight Hotel Intramuros provide breakfast?
Yes, White Knight Hotel Intramuros provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is the star rating of White Knight Hotel Intramuros?
White Knight Hotel Intramuros is a 3.0-star hotel.
How many floors does White Knight Hotel Intramuros have?
White Knight Hotel Intramuros has 2 floors.
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More Reviews from Other Guests in White Knight Hotel Intramuros

7.4
Pleasant
From 321 reviews
Cleanliness

7.6

Room Comfort

7.4

Location

8.0

Service and Facilites

7.8

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Most Relevant
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Traveler Reviews White Knight Hotel Intramuros

Number of reviews per page
20
40
Top reviews
Verified traveler
4.0
/10
Reviewed 16 week(s) ago

Hotels.com verified review

2nd floor smells of food being cooked. Air conditioning placement is weird. No hygiene kit. No elevator. Bed is creaking.
paul
10.0
/10
Reviewed 33 week(s) ago

Hotels.com verified review

I had a great time. It was very nice and comfortable. The room was very large.
scott
6.0
/10
Reviewed 36 week(s) ago

Hotels.com verified review

The bed was not a mattress, just a box spring and we could feel the springs when lying down. The ceiling in the bathroom leaked, hence the floor was flooded. Add to that, the funk smell was overall. We asked for another room which was a bit better but not much. Hot water only sporadically and still horrible smell. Location was great.
Read More
Edgar
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 37 week(s) ago

Expedia Group verified review

Good stay but make sure you get a good nice Room.
Olivia
icon-Leisure Family
Leisure Family
2.0
/10
Reviewed 45 week(s) ago

Expedia Group verified review

Needs a lot of fixing and improvements!
Andrew
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 47 week(s) ago

Expedia Group verified review

Yes
Verified traveler
6.0
/10
Reviewed 53 week(s) ago

Hotels.com verified review

The staff were kind and young, the rooms were older and bed was not comfortable! There was no accommodation for parking your vehicle. It’s location is good for site seeing all the old churches and Spaniard buildings or if you need to go to Philippine immigration, not happy with construction work during the night! If I spend the night in Intramuros again I will probably try the Manila Hotel even though it’s much more expensive.
Read More
Allan
icon-Leisure
Leisure
4.0
/10
Reviewed 54 week(s) ago

Expedia Group verified review

Not very friendly staff. Be not very comfortable.
Lyne
icon-Leisure with Friends
Leisure with Friends
2.0
/10
Reviewed 60 week(s) ago

Expedia Group verified review

The only good thing good about this hotel is the convenience of being in the middle of all the great spots to visist. The staff if not very attentive, our room had a constant leak in bathroom sink (that had been there for a li g time....it also got the floors all wet and very slippery. We had no water or toilet paper and only 1 towel for 2 people..you are unable to open window/door to small deck. Very aged and no repairs are being done...sad because the location is fantastic!
Read More
Lyne
icon-Leisure with Friends
Leisure with Friends
6.0
/10
Reviewed 89 week(s) ago

Expedia Group verified review

You get what you pay for!! The price is good with a great surroundings of museum, church, fort and parks near by Walking distance to restaurants. But our room needed much TLC. No water in the room, no toilet paper, sink was leaking and the floor was soaking wet....thank goodness it was just 1 night.
John
4.0
/10
Reviewed 90 week(s) ago

Expedia Group verified review

It is in a prime tourist location but the room we were given was filthy. The AC had broken fins on the deflector which meant you could put your hand inside, the bed sagged in the middle, the windows had shutters over them sealed with Sellotape. There was no drinking water in the room and the fridge had been unplugged. No soap, no toilet paper in bathroom. Not what one would expect.
Read More
Michael
2.0
/10
Reviewed 109 week(s) ago

Expedia Group verified review

A very dirty and poorly maintained property. Staff tried to claim the security deposit was not submitted and only returned after threat to contact police. I do not recommend this hotel.
Verified traveler
6.0
/10
Reviewed 136 week(s) ago

Hotels.com verified review

no elevator! Parking was across the hotel in the church nearby but collects cash payment ( sketchy). Receptionist should give info about nraeby event like the famous cultural dinner show nearby. We are not aware about that we could have swing by and watch it. No hot water despite the portable switch for hot water on the shower. Its not working.
Read More
Lovel
icon-Leisure
Leisure
4.0
/10
Reviewed 156 week(s) ago

Expedia Group verified review

The location is great. However, there was no hot water available for a shower. Despite a change of room I had the same issue. And at one point there was no water in the shower at all so i had to use the bucket. Staff spoke limited english and could barely help with recommendations on where to dine and things to do in the area.
trina
icon-Friends and Family
Friends and Family
4.0
/10
Reviewed 160 week(s) ago

Hotels.com verified review

first impressions were good - nice looking hotel in a nice area. But it went downhill from there. rooms weren't ready, tv's didn't work, no satellite tv when they did work, average dinner, slow service - all no real bother but the clincher was we had no flowing water for the whole stay - so no showers. they had to bucket up water so we could use the toilet
Read More
Verified traveler
10.0
/10
Reviewed 233 week(s) ago

Hotels.com verified review

Staff is kind and accomodating
Ian
icon-Friends and Family
Friends and Family
4.0
/10
Reviewed 300 week(s) ago

Hotels.com verified review

Extremely disappointing. Stayed for 3 nights with family. My wife and i were in an executive room. Executive it was not. Unable to use shower for the whole 3 days as it spat out no more than a few drips. Reported but made no difference. Reported a bulb gone at start but it never got changed. Annoying that every day you have to re-set your key card. Staff lacking in any gumption and maintenance is really poor. A hotel with great potential but seriously neglected. What a shame.
Read More
Verified traveler
icon-Business and Leisure with Partner
Business and Leisure with Partner
6.0
/10
Reviewed 301 week(s) ago

Expedia Group verified review

Quaint, but a bit jaded, hotel in the heart of the venerable walled city of Manila - Intramuros. The place could use some updates, but the food was quite good and the staff were friendly and efficient. I would stay there again... and have already recommended the place to out of town friends.
ROBERTO
4.0
/10
Reviewed 305 week(s) ago

Hotels.com verified review

We stay 7 nights an were not happy with the Hotel. Here why: 1-at check in (6pm) we weren't given any information. This hotel has some weird rules, example: the door electronic key need to be update every day, even more than once a day otherwise it will not work. The Hotel will provide 1bottle of refill water a day only if they make up the room, to make up the room you need to put a sign outside, for the wifi you need to request at a reception a code that is changing every day. No one of this information was provided 2-the bed is not confortable at all, is too small and soft. 3-the air conditioning is on the floor blowing directly on the bed, even with low fan speed you get a countinous cold air flow. The room was on the 3rd floor under the roof, too hot without AC 4-is impossible to take a good shower: pressure low and water cold 5-the Hotel is noisy, last night before departure at 2am there was a guy cleaning the carpet outside our room. Dragging heavy equipement and listening at some music 6-the Hotel extras are overpriced: as you will need some water you will either buy outside or ask the Reception to send some (bare in mind that the telephone in the room is not working, so you will need to walk 3 floor to do that). One small bottle of water outside cost between 10 to 25 pesos (depending where you buy), in this Hotel was 71 pesos 7-the food at Hotel Restaurant is awful and off course overpriced. Don't eat there
Read More
Verified traveler
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 306 week(s) ago

Expedia Group verified review

It’s a lovely old building but just a little tired and in need of some tlc. Perfect location in the heart of Intramuros with a variety of sites, restaurants and street food options.
Number of reviews per page
20
40

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Others 4 White Knight Hotel Intramuros

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
7.4
Pleasant
From 321 reviews
Cleanliness

7.6

Room Comfort

7.4

Location

8.0

Service and Facilites

7.8

Sort by
Most Relevant
Preferences
See All

Traveler Reviews White Knight Hotel Intramuros

Number of reviews per page
20
40
Top reviews
Verified traveler
4.0
/10
Reviewed 16 week(s) ago

Hotels.com verified review

2nd floor smells of food being cooked. Air conditioning placement is weird. No hygiene kit. No elevator. Bed is creaking.
paul
10.0
/10
Reviewed 33 week(s) ago

Hotels.com verified review

I had a great time. It was very nice and comfortable. The room was very large.
scott
6.0
/10
Reviewed 36 week(s) ago

Hotels.com verified review

The bed was not a mattress, just a box spring and we could feel the springs when lying down. The ceiling in the bathroom leaked, hence the floor was flooded. Add to that, the funk smell was overall. We asked for another room which was a bit better but not much. Hot water only sporadically and still horrible smell. Location was great.
Read More
Edgar
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 37 week(s) ago

Expedia Group verified review

Good stay but make sure you get a good nice Room.
Olivia
icon-Leisure Family
Leisure Family
2.0
/10
Reviewed 45 week(s) ago

Expedia Group verified review

Needs a lot of fixing and improvements!
Andrew
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 47 week(s) ago

Expedia Group verified review

Yes
Verified traveler
6.0
/10
Reviewed 53 week(s) ago

Hotels.com verified review

The staff were kind and young, the rooms were older and bed was not comfortable! There was no accommodation for parking your vehicle. It’s location is good for site seeing all the old churches and Spaniard buildings or if you need to go to Philippine immigration, not happy with construction work during the night! If I spend the night in Intramuros again I will probably try the Manila Hotel even though it’s much more expensive.
Read More
Allan
icon-Leisure
Leisure
4.0
/10
Reviewed 54 week(s) ago

Expedia Group verified review

Not very friendly staff. Be not very comfortable.
Lyne
icon-Leisure with Friends
Leisure with Friends
2.0
/10
Reviewed 60 week(s) ago

Expedia Group verified review

The only good thing good about this hotel is the convenience of being in the middle of all the great spots to visist. The staff if not very attentive, our room had a constant leak in bathroom sink (that had been there for a li g time....it also got the floors all wet and very slippery. We had no water or toilet paper and only 1 towel for 2 people..you are unable to open window/door to small deck. Very aged and no repairs are being done...sad because the location is fantastic!
Read More
Lyne
icon-Leisure with Friends
Leisure with Friends
6.0
/10
Reviewed 89 week(s) ago

Expedia Group verified review

You get what you pay for!! The price is good with a great surroundings of museum, church, fort and parks near by Walking distance to restaurants. But our room needed much TLC. No water in the room, no toilet paper, sink was leaking and the floor was soaking wet....thank goodness it was just 1 night.
John
4.0
/10
Reviewed 90 week(s) ago

Expedia Group verified review

It is in a prime tourist location but the room we were given was filthy. The AC had broken fins on the deflector which meant you could put your hand inside, the bed sagged in the middle, the windows had shutters over them sealed with Sellotape. There was no drinking water in the room and the fridge had been unplugged. No soap, no toilet paper in bathroom. Not what one would expect.
Read More
Michael
2.0
/10
Reviewed 109 week(s) ago

Expedia Group verified review

A very dirty and poorly maintained property. Staff tried to claim the security deposit was not submitted and only returned after threat to contact police. I do not recommend this hotel.
Verified traveler
6.0
/10
Reviewed 136 week(s) ago

Hotels.com verified review

no elevator! Parking was across the hotel in the church nearby but collects cash payment ( sketchy). Receptionist should give info about nraeby event like the famous cultural dinner show nearby. We are not aware about that we could have swing by and watch it. No hot water despite the portable switch for hot water on the shower. Its not working.
Read More
Lovel
icon-Leisure
Leisure
4.0
/10
Reviewed 156 week(s) ago

Expedia Group verified review

The location is great. However, there was no hot water available for a shower. Despite a change of room I had the same issue. And at one point there was no water in the shower at all so i had to use the bucket. Staff spoke limited english and could barely help with recommendations on where to dine and things to do in the area.
trina
icon-Friends and Family
Friends and Family
4.0
/10
Reviewed 160 week(s) ago

Hotels.com verified review

first impressions were good - nice looking hotel in a nice area. But it went downhill from there. rooms weren't ready, tv's didn't work, no satellite tv when they did work, average dinner, slow service - all no real bother but the clincher was we had no flowing water for the whole stay - so no showers. they had to bucket up water so we could use the toilet
Read More
Verified traveler
10.0
/10
Reviewed 233 week(s) ago

Hotels.com verified review

Staff is kind and accomodating
Ian
icon-Friends and Family
Friends and Family
4.0
/10
Reviewed 300 week(s) ago

Hotels.com verified review

Extremely disappointing. Stayed for 3 nights with family. My wife and i were in an executive room. Executive it was not. Unable to use shower for the whole 3 days as it spat out no more than a few drips. Reported but made no difference. Reported a bulb gone at start but it never got changed. Annoying that every day you have to re-set your key card. Staff lacking in any gumption and maintenance is really poor. A hotel with great potential but seriously neglected. What a shame.
Read More
Verified traveler
icon-Business and Leisure with Partner
Business and Leisure with Partner
6.0
/10
Reviewed 301 week(s) ago

Expedia Group verified review

Quaint, but a bit jaded, hotel in the heart of the venerable walled city of Manila - Intramuros. The place could use some updates, but the food was quite good and the staff were friendly and efficient. I would stay there again... and have already recommended the place to out of town friends.
ROBERTO
4.0
/10
Reviewed 305 week(s) ago

Hotels.com verified review

We stay 7 nights an were not happy with the Hotel. Here why: 1-at check in (6pm) we weren't given any information. This hotel has some weird rules, example: the door electronic key need to be update every day, even more than once a day otherwise it will not work. The Hotel will provide 1bottle of refill water a day only if they make up the room, to make up the room you need to put a sign outside, for the wifi you need to request at a reception a code that is changing every day. No one of this information was provided 2-the bed is not confortable at all, is too small and soft. 3-the air conditioning is on the floor blowing directly on the bed, even with low fan speed you get a countinous cold air flow. The room was on the 3rd floor under the roof, too hot without AC 4-is impossible to take a good shower: pressure low and water cold 5-the Hotel is noisy, last night before departure at 2am there was a guy cleaning the carpet outside our room. Dragging heavy equipement and listening at some music 6-the Hotel extras are overpriced: as you will need some water you will either buy outside or ask the Reception to send some (bare in mind that the telephone in the room is not working, so you will need to walk 3 floor to do that). One small bottle of water outside cost between 10 to 25 pesos (depending where you buy), in this Hotel was 71 pesos 7-the food at Hotel Restaurant is awful and off course overpriced. Don't eat there
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Leisure with Partner
8.0
/10
Reviewed 306 week(s) ago

Expedia Group verified review

It’s a lovely old building but just a little tired and in need of some tlc. Perfect location in the heart of Intramuros with a variety of sites, restaurants and street food options.
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