Y2 Residence Hotel

Apartments
8.0
/10
Very Good
576 reviews

What Guests Say About Their Stay

Angielhuz
10.0
/ 10
We had a great stay everyone was very friendly and helpful. We will book this hotel again.
Tony
10.0
/ 10
We stayed for at least 10 days. It was great!! It was pretty good service. They were accommodating. We really enjoyed the breakfast, which was located at the hotel that had amazing staff and good breakfast selection. It’s a very well managed restaurant.The only thing I can say there was some confusion with hotel billing but overall it was great. I would definitely come back to Y2 again.
ROGELIO
10.0
/ 10
Property is great for families as well as regular travelers. Rooms are clean and spacious.
In the Area
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4687 Santiago St., Corner B. Valdez And Singian Street, Poblacion, Makati, Metro Manila, Philippines, 2981

Main Facilities

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Restaurant
Swimming Pool
24-Hour Front Desk
WiFi
Elevator
Nestled in the bustling city of Makati is Y2 Residence Hotel. Only a five-minute drive from the Makati Central Business District, the hotel has a serene ambiance that makes guests feel at home. Leisure and business travelers may find comfort in any of the rooms, which are always kept organized.
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Enjoy your trip with a peace of mind as your health and safety are guaranteed through these standardized protocols.
CleanAccommodation
Accommodation that enforces hygiene standards set by authorities of the countryLearn more
Frequent Disinfection
Staff Trained in Health Protocol
Temperature Check

What's around Y2 Residence Hotel

4687 Santiago St., Corner B. Valdez And Singian Street, Poblacion, Makati, Metro Manila, Philippines, 2981
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Nestled in the bustling city of Makati is Y2 Residence Hotel. Only a five-minute drive from the Makati Central Business District, the hotel has a serene ambiance that makes guests feel at home. Leisure and business travelers may find comfort in any of the rooms, which are always kept organized.

All of the hotel’s rooms have an inviting, Zen-like vibe. There are studio-type rooms for individual travelers and spacious suites for those in groups. Guests have the following room options: Studio Deluxe, Studio Premier, One-Bedroom Deluxe, One-Bedroom Premier, Two-Bedroom Deluxe, Two-Bedroom Premier, and Two-Bedroom Suite.

All rooms are air-conditioned and come with a dining area, a fully equipped kitchen, and a well-stocked mini bar. Guests are also free to use the room’s cable LED TV, in-room safe, and hairdryer. Free WiFi can be accessed from these rooms.

Making the guests’ stay pleasant is what Y2 Residence Hotel does best. It doesn’t only offer cozy rooms, but it also provides guests with top-notch amenities that make their stay more fun and memorable. The hotel has a rooftop swimming pool, a gym located at the upper penthouse, and a function room. Pink Panda Southeast Asian Dinner, the hotel’s on-site restaurant, gives patrons a truly gastronomic treat. Guests may also relax at The Amare Spa.

There are a number of tourist spots near Y2 Residence Hotel. Makati Museum and the Department of Tourism are both less than a kilometer away. Coming from the hotel, a grocery store, a laundry shop, and a beauty salon can be reached by foot in five minutes or so.

All facilities in Y2 Residence Hotel

Others Y2 Residence Hotel
Others

Transportation

  • Access to train station (surcharge)
  • Limo or town car service
  • Shopping center shuttle (surcharge)
  • Area shuttle with surcharge
  • Theme park shuttle (surcharge)

Hotel Services

  • Laundry service
  • Newspaper in lobby
  • Luggage storage
  • 24-hour Receptionist
  • Concierge

Public Facilities

  • Others
  • Smoke-free area
  • Safety deposit box
  • Elevator

General

  • Parking
  • Banquet
  • Rooftop terrace

Things to Do

  • Outdoor pool
  • Spa

Shuttle Service

  • Ferry terminal shuttle (surcharge)
  • Airport transfer (surcharge)

Business Facilities

  • Meeting facilities
  • Conference center

Family-friendly Facilities

  • Children pool

Connectivity

  • Free WiFi

Sports and Recreations

  • Fitness center

Accommodation Policy & General Information in Y2 Residence Hotel

Important Note
  • Airport shuttle fee: PHP 1500 per vehicle (one-way)
  • Housekeeping is available for an additional fee
  • Rollaway bed fee: PHP 1500 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: PHP 4000.00 per night

We have included all charges provided to us by the property.

  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • This property accepts credit cards, debit cards, and cash
  • Parties and events are allowed on site
  • Noise-free guestrooms cannot be guaranteed
  • Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
  • Host has indicated there is a smoke detector on the property
  • Safety features at this property include a fire extinguisher, a security system, and window guards
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
  • This property is professionally cleaned
  • Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

This property offers transfers from the ferry terminal and airport (surcharges may apply). To arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival at the property. At check-in, guests must provide either a negative PCR COVID-19 test result or a record of full COVID-19 vaccination. The negative COVID-19 test result requirement applies to all guests aged 12 and up, and test must have been administered no more than 48 hours prior to check-in. COVID-19 vaccination record requirement applies to all guests aged 12 and up; guests must have received complete vaccination at least 14 days prior to check-in. For any questions, please contact the property using the information on the booking confirmation. Information provided by the property may be translated using automated translation tools. All guests must show a valid passport. This is the only form of identification that is accepted at this property.

Hotel only accepts guests with minimum age of 18

Check-in/Check-out Time

Check-in:
From 15:00
Check-out:
Before 12:00
Hotel policy is not yet available.

General Information

Popular Facilities
Restaurant, Swimming Pool, 24-Hour Front Desk, WiFi, Elevator
Check-In / Check-Out Time
From 15:00 - to 12:00
Available rooms at Y2 Residence Hotel
169
Number of floors in Y2 Residence Hotel
22
Another facilities in Y2 Residence Hotel
Access to train station (surcharge), Limo or town car service, Shopping center shuttle (surcharge), Area shuttle with surcharge, Theme park shuttle (surcharge)

Frequently asked question in Y2 Residence Hotel

What are available facilities at Y2 Residence Hotel?
There are top facilites at Y2 Residence Hotel such as Restaurant, Swimming Pool, 24-Hour Front Desk, WiFi, Elevator. (some may require extra charges)
What is normal check-in & check-out time at Y2 Residence Hotel?
The standard check-in time at Y2 Residence Hotel is starting from From 15:00 while the latest check-out time is at Before 12:00
What is the star rating of Y2 Residence Hotel?
Y2 Residence Hotel is a 3.0-star hotel.
How many floors does Y2 Residence Hotel have?
Y2 Residence Hotel has 22 floors.
How many rooms are available at Y2 Residence Hotel?
Y2 Residence Hotel has 169 rooms in total.
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More Reviews from Other Guests in Y2 Residence Hotel

Overall Ratings & Reviews Y2 Residence Hotel

Traveloka (74)
Other sources (502)
8.0
Very Good
From 502 reviews
Cleanliness

8.0

Room Comfort

8.2

Location

7.8

Service and Facilites

8.4

Sort by
Most Relevant
Preferences
See All

Traveler Reviews Y2 Residence Hotel

Number of reviews per page
20
40
Top reviews
Martin
icon-Business and Leisure with Partner
Business and Leisure with Partner
2.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Service in this place is no longer what it was once like. Security guards are not properly trained, rude and stopped my girlfriend. It is not our problem that many hookers frequent this place; regular guests should not be given such treatment/"welcome". Receptionist not understanding, just giving blabla, instead of simply saying: sir, we will address this with our security, thanks for letting me know. I stayed here around 15 times, the only positive development is that the breakfast is now better. But the service in the residences is worse than it ever was. Water in shower most of the time cold; much delay in cleaning the rooms (short term renters should have their room cleaned quickly, we are not in the hotel to wait hours for cleaning services). It is not our plan to fix your hotel for lack of service during our stay. Towels missing. How can you never have enough towels, and sometimes have delays in even bringing them to the rooms. There could be king size bed rooms, given the rooms are fairly big. Lack of water fountains, what is now common in most places around Makati. Training of receptionists and security is very poor, lacking any emotional intelligence. I won't stay in this place any longer. Finally, the wifi does not work properly. The pool is over the weekends crowded with kids that later then "flood" the elevators; the elevators are also super slow.
Read More
Martin
2.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Don’t stay there if you come with your partner or spouse; they will always assume that the female person that is with you is a prostitute a needs to be checked and asked for ID when entering the building. Honestly, it’s not our problem if that hotel has every day hookers - if we are staying there as a couple. It is unacceptable to the female partner to be given such treatment and „welcome“ - Other than that: stayed her for the 15th or whatever time. Serious has enormously deteriorated over the years; rooms sometimes have not enough towels, cleaning or short term stayers is not done quickly enough, leaving you several hours to wait for room being cleaned. My advice would be to consider other places, so many new options in Makati and close to Makati. Breakfast is the only aspect that has improved; still very few options and not a real full buffet. But service at breakfast is now better than service of the hotel residences.
Read More
Hayley
icon-Friends and Family
Friends and Family
6.0
/10
Reviewed 15 week(s) ago

Hotels.com verified review

Good location with plenty of food options nearby. And pretty good value for the price. Had 2 rooms. 1 was excellent. The other had a strange smell to it and the air cone and fridge was very noisy. I let the staff know when we checked out. Staff were all very helpful
Brandon
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Hotel is overall nice and would consider staying there again in future as the rooms are clean and the hotel is secure. The area around the hotel is not the best to be walking around at night alone.
Verified traveler
icon-Business
Business
4.0
/10
Reviewed 17 week(s) ago

Hotels.com verified review

Y2 brands itself as a 3 star. Best to categorize as a 2 star. Booked the one bedroom. Interior decorator needs to be fired/replaced 😅 - what’s up with the anime character on the wall?!? Room needs a deep cleaning. Cleaning staff need additional training. For example, the soap dispensers need to be filled! Facilities need repair. Example: gym air con was not working well, making a gym workout uncomfortable. Limited, old equipment. Good points: The breakfast staff were wonderful! Chefs cooks well and is accommodating for special requests.
Read More
Angielhuz
icon-Friends and Family
Friends and Family
10.0
/10
Reviewed 18 week(s) ago

Hotels.com verified review

We had a great stay everyone was very friendly and helpful. We will book this hotel again.
Martin
icon-Leisure
Leisure
6.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

My rating might come across more harsh than the reality of the stay, especially considering really reasonable cost. Though few things like a lack of soap in the bathroom or empty shower gel bottle on the first day of stay surprised me. Also the water pressure in shower is really low, which is a nuisance. The area around the hotel is currently seeing a lot of construction so that added to the noisyness and can`t be helped, though noise from rooms was also sometimes there. The impact of these things can be levied if the reception made a notice of these issues to customers.
Read More
Tony
icon-Business
Business
10.0
/10
Reviewed 20 week(s) ago

Hotels.com verified review

We stayed for at least 10 days. It was great!! It was pretty good service. They were accommodating. We really enjoyed the breakfast, which was located at the hotel that had amazing staff and good breakfast selection. It’s a very well managed restaurant.The only thing I can say there was some confusion with hotel billing but overall it was great. I would definitely come back to Y2 again.
Read More
Walid
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 21 week(s) ago

Expedia Group verified review

Nice room , staff good communication but the A/C not working properly and too noisy.
ROGELIO
icon-Business and Leisure with Friends
Business and Leisure with Friends
8.0
/10
Reviewed 22 week(s) ago

Expedia Group verified review

Property is good and staff and security are excellent. Nice place for family to stay.
PEDRO
10.0
/10
Reviewed 22 week(s) ago

Expedia Group verified review

Great
ROGELIO
icon-Business and Leisure Family
Business and Leisure Family
10.0
/10
Reviewed 23 week(s) ago

Expedia Group verified review

Property is great for families as well as regular travelers. Rooms are clean and spacious.
Arlene
icon-Leisure with Children
Leisure with Children
2.0
/10
Reviewed 24 week(s) ago

Expedia Group verified review

The property, at least my rooms, honestly, needs an overhaul of deep cleaning. However, I was able to reconcile with management and my stay was refunded. I really appreciated that. I didn’t have to waste time trying to dispute it.
Joy Wesley
icon-Leisure
Leisure
10.0
/10
Reviewed 32 week(s) ago

Expedia Group verified review

The hotel has a pool and gym area
Rex
icon-Leisure
Leisure
6.0
/10
Reviewed 35 week(s) ago

Expedia Group verified review

The property is centrally located to some restaurants, nightlife, shopping mall & 7/11 store. My particular room was worn down, no hot water in shower. Overall was an average stay with nothing that stood out, only that the staff where helpful recommending things to do & arranging transportation.
Zee
icon-Leisure
Leisure
10.0
/10
Reviewed 36 week(s) ago

Expedia Group verified review

The Y2 Residence provided excellent services during my stay. The front desk manager, Lea, satisfied every single needs I required and did it with attentiveness, courtesy, zest and a great smile. She provided one of the best services I've had in all of my years of travelling. Without a doubt, she is a great asset to the hotel. Thank you.
Read More
Cedric
8.0
/10
Reviewed 37 week(s) ago

Hotels.com verified review

The place is quite dated (online photos must be from years ago when the place was brand new). But for the incredible space you get and the price you pay, Y2 is hard to beat. Not to mention the location. I visited from Vancouver and stayed a week. And had an excellent and comfortable stay. Staff are positively friendly and accommodating. Let me do an early check in. And was even upgraded to the largest suites on the 19th floor. Got quite noisy weekend nights coz it was the VIP / Party floor. But I didn’t mind. Had some parties myself a couple nights. Beds are super comfy. Living room AC broke on my last 2 nights there. They offered to move me. But I opted not to coz it was my last nights there. And the bedroom ACs were adequate enough. Elevators can be quite slow. So be patient. But overall, for the incredible space you get, the location, comfort, friendliness and price, this place is hard to beat. Will def stay here when I visit Makati again. I highly recommend Y2. Two thumbs up.
Read More
Arwhin Naath
icon-Business
Business
10.0
/10
Reviewed 39 week(s) ago

Hotels.com verified review

Super friendly staff and large clean rooms, conveniently located in the city. Good rates.
Derek
icon-Leisure with Friends
Leisure with Friends
2.0
/10
Reviewed 41 week(s) ago

Expedia Group verified review

Not very accommodating. Power went out during must important time. Breakfast not good. Had to walk up and down stairs with no AC. This hotel is 20 stories so you get the idea. We were on 7th and friends were on 17th. Not fun. All we got was a sorry. Actions speak louder than words. Will NEVER stay here or recommend.
Armi
10.0
/10
Reviewed 42 week(s) ago

Expedia Group verified review

the unit was spacious
Number of reviews per page
20
40

Ready to make up your mind?

Book Your Stay Now
Others 4 Y2 Residence Hotel

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.

Overall Ratings & Reviews Y2 Residence Hotel

Traveloka (74)
Other sources (502)
8.0
Very Good
From 502 reviews
Cleanliness

8.0

Room Comfort

8.2

Location

7.8

Service and Facilites

8.4

Sort by
Most Relevant
Preferences
See All

Traveler Reviews Y2 Residence Hotel

Number of reviews per page
20
40
Top reviews
Martin
icon-Business and Leisure with Partner
Business and Leisure with Partner
2.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Service in this place is no longer what it was once like. Security guards are not properly trained, rude and stopped my girlfriend. It is not our problem that many hookers frequent this place; regular guests should not be given such treatment/"welcome". Receptionist not understanding, just giving blabla, instead of simply saying: sir, we will address this with our security, thanks for letting me know. I stayed here around 15 times, the only positive development is that the breakfast is now better. But the service in the residences is worse than it ever was. Water in shower most of the time cold; much delay in cleaning the rooms (short term renters should have their room cleaned quickly, we are not in the hotel to wait hours for cleaning services). It is not our plan to fix your hotel for lack of service during our stay. Towels missing. How can you never have enough towels, and sometimes have delays in even bringing them to the rooms. There could be king size bed rooms, given the rooms are fairly big. Lack of water fountains, what is now common in most places around Makati. Training of receptionists and security is very poor, lacking any emotional intelligence. I won't stay in this place any longer. Finally, the wifi does not work properly. The pool is over the weekends crowded with kids that later then "flood" the elevators; the elevators are also super slow.
Read More
Martin
2.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Don’t stay there if you come with your partner or spouse; they will always assume that the female person that is with you is a prostitute a needs to be checked and asked for ID when entering the building. Honestly, it’s not our problem if that hotel has every day hookers - if we are staying there as a couple. It is unacceptable to the female partner to be given such treatment and „welcome“ - Other than that: stayed her for the 15th or whatever time. Serious has enormously deteriorated over the years; rooms sometimes have not enough towels, cleaning or short term stayers is not done quickly enough, leaving you several hours to wait for room being cleaned. My advice would be to consider other places, so many new options in Makati and close to Makati. Breakfast is the only aspect that has improved; still very few options and not a real full buffet. But service at breakfast is now better than service of the hotel residences.
Read More
Hayley
icon-Friends and Family
Friends and Family
6.0
/10
Reviewed 15 week(s) ago

Hotels.com verified review

Good location with plenty of food options nearby. And pretty good value for the price. Had 2 rooms. 1 was excellent. The other had a strange smell to it and the air cone and fridge was very noisy. I let the staff know when we checked out. Staff were all very helpful
Brandon
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Hotel is overall nice and would consider staying there again in future as the rooms are clean and the hotel is secure. The area around the hotel is not the best to be walking around at night alone.
Verified traveler
icon-Business
Business
4.0
/10
Reviewed 17 week(s) ago

Hotels.com verified review

Y2 brands itself as a 3 star. Best to categorize as a 2 star. Booked the one bedroom. Interior decorator needs to be fired/replaced 😅 - what’s up with the anime character on the wall?!? Room needs a deep cleaning. Cleaning staff need additional training. For example, the soap dispensers need to be filled! Facilities need repair. Example: gym air con was not working well, making a gym workout uncomfortable. Limited, old equipment. Good points: The breakfast staff were wonderful! Chefs cooks well and is accommodating for special requests.
Read More
Angielhuz
icon-Friends and Family
Friends and Family
10.0
/10
Reviewed 18 week(s) ago

Hotels.com verified review

We had a great stay everyone was very friendly and helpful. We will book this hotel again.
Martin
icon-Leisure
Leisure
6.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

My rating might come across more harsh than the reality of the stay, especially considering really reasonable cost. Though few things like a lack of soap in the bathroom or empty shower gel bottle on the first day of stay surprised me. Also the water pressure in shower is really low, which is a nuisance. The area around the hotel is currently seeing a lot of construction so that added to the noisyness and can`t be helped, though noise from rooms was also sometimes there. The impact of these things can be levied if the reception made a notice of these issues to customers.
Read More
Tony
icon-Business
Business
10.0
/10
Reviewed 20 week(s) ago

Hotels.com verified review

We stayed for at least 10 days. It was great!! It was pretty good service. They were accommodating. We really enjoyed the breakfast, which was located at the hotel that had amazing staff and good breakfast selection. It’s a very well managed restaurant.The only thing I can say there was some confusion with hotel billing but overall it was great. I would definitely come back to Y2 again.
Read More
Walid
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 21 week(s) ago

Expedia Group verified review

Nice room , staff good communication but the A/C not working properly and too noisy.
ROGELIO
icon-Business and Leisure with Friends
Business and Leisure with Friends
8.0
/10
Reviewed 22 week(s) ago

Expedia Group verified review

Property is good and staff and security are excellent. Nice place for family to stay.
PEDRO
10.0
/10
Reviewed 22 week(s) ago

Expedia Group verified review

Great
ROGELIO
icon-Business and Leisure Family
Business and Leisure Family
10.0
/10
Reviewed 23 week(s) ago

Expedia Group verified review

Property is great for families as well as regular travelers. Rooms are clean and spacious.
Arlene
icon-Leisure with Children
Leisure with Children
2.0
/10
Reviewed 24 week(s) ago

Expedia Group verified review

The property, at least my rooms, honestly, needs an overhaul of deep cleaning. However, I was able to reconcile with management and my stay was refunded. I really appreciated that. I didn’t have to waste time trying to dispute it.
Joy Wesley
icon-Leisure
Leisure
10.0
/10
Reviewed 32 week(s) ago

Expedia Group verified review

The hotel has a pool and gym area
Rex
icon-Leisure
Leisure
6.0
/10
Reviewed 35 week(s) ago

Expedia Group verified review

The property is centrally located to some restaurants, nightlife, shopping mall & 7/11 store. My particular room was worn down, no hot water in shower. Overall was an average stay with nothing that stood out, only that the staff where helpful recommending things to do & arranging transportation.
Zee
icon-Leisure
Leisure
10.0
/10
Reviewed 36 week(s) ago

Expedia Group verified review

The Y2 Residence provided excellent services during my stay. The front desk manager, Lea, satisfied every single needs I required and did it with attentiveness, courtesy, zest and a great smile. She provided one of the best services I've had in all of my years of travelling. Without a doubt, she is a great asset to the hotel. Thank you.
Read More
Cedric
8.0
/10
Reviewed 37 week(s) ago

Hotels.com verified review

The place is quite dated (online photos must be from years ago when the place was brand new). But for the incredible space you get and the price you pay, Y2 is hard to beat. Not to mention the location. I visited from Vancouver and stayed a week. And had an excellent and comfortable stay. Staff are positively friendly and accommodating. Let me do an early check in. And was even upgraded to the largest suites on the 19th floor. Got quite noisy weekend nights coz it was the VIP / Party floor. But I didn’t mind. Had some parties myself a couple nights. Beds are super comfy. Living room AC broke on my last 2 nights there. They offered to move me. But I opted not to coz it was my last nights there. And the bedroom ACs were adequate enough. Elevators can be quite slow. So be patient. But overall, for the incredible space you get, the location, comfort, friendliness and price, this place is hard to beat. Will def stay here when I visit Makati again. I highly recommend Y2. Two thumbs up.
Read More
Arwhin Naath
icon-Business
Business
10.0
/10
Reviewed 39 week(s) ago

Hotels.com verified review

Super friendly staff and large clean rooms, conveniently located in the city. Good rates.
Derek
icon-Leisure with Friends
Leisure with Friends
2.0
/10
Reviewed 41 week(s) ago

Expedia Group verified review

Not very accommodating. Power went out during must important time. Breakfast not good. Had to walk up and down stairs with no AC. This hotel is 20 stories so you get the idea. We were on 7th and friends were on 17th. Not fun. All we got was a sorry. Actions speak louder than words. Will NEVER stay here or recommend.
Armi
10.0
/10
Reviewed 42 week(s) ago

Expedia Group verified review

the unit was spacious
Number of reviews per page
20
40