Altis Grand Hotel

Hotels
9.0
/10
Exceptional
999 reviews

What Guests Say About Their Stay

Zahara
10.0
/ 10
Fantastic hotel, polite staff and great spa! Great location in Principle Real, nothing is too far away
Melissa
10.0
/ 10
The staff at Altis Grand are first class. Service was impeccable throughout our stay. Room was very nice, beds very comfortable, bathroom/shower were excellent. Hotel is located in the financial district so can’t walk to tourist spots but easy uber rides to anywhere u want to go.
Sarvmaninder
10.0
/ 10
Very friendly staff. Clean. Great hospitality experience. 10 out of 10. Highly recommended.
In the Area
See Map
Rua Castilho, 11, São Mamede, Lisbon, Distrito de Lisboa, Portugal, 1269-072

Main Facilities

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Restaurant
Swimming Pool
24-Hour Front Desk
WiFi
Elevator
Altis Grand Hotel is located in area / city São Mamede. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
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What's around Altis Grand Hotel

Rua Castilho, 11, São Mamede, Lisbon, Distrito de Lisboa, Portugal, 1269-072
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Location


Altis Grand Hotel is located in area / city São Mamede.

About Altis Grand Hotel

The highest quality service accompanying its extensive facilities will make you get the ultimate holiday experience.

The hotel’s fitness center is a must-try during your stay here.

Have an enjoyable and relaxing day at the pool, whether you’re traveling solo or with your loved ones.

Get the best deal for finest quality of spa treatment to unwind and rejuvenate yourself.

24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

Savor your favorite dishes with special cuisines from Altis Grand Hotel exclusively for you.

Altis Grand Hotel is a hotel with great comfort and excellent service according to most hotel's guests.

Enjoy luxurious treats and incomparable experience by staying at Altis Grand Hotel.

All facilities in Altis Grand Hotel

Others Altis Grand Hotel
Others

Hotel Services

  • Laundry service
  • Newspaper in lobby
  • Tours
  • Wedding service
  • Luggage storage
  • Porter
  • Multilingual staff
  • 24-hour Receptionist
  • Concierge

Things to Do

  • Romantic proposal packages
  • Hot tub
  • Spa
  • Indoor pool
  • Turkish bath
  • Sauna

Public Facilities

  • Others
  • Restaurant
  • Smoke-free area
  • Safety deposit box
  • Coffee/tea in lobby
  • Elevator

General

  • Banquet
  • Parking
  • Rooftop terrace
  • Parking (surcharge)

Business Facilities

  • Meeting rooms
  • Business center
  • Conference rooms

Food and Drinks

  • Bar
  • Breakfast

Connectivity

  • LAN Internet
  • Free WiFi

Kids and Pets

  • Babysitting with surcharge

In-room Facilities

  • TV

Nearby Facilities

  • Hair salon

Sports and Recreations

  • Fitness center

Accommodation Policy & General Information in Altis Grand Hotel

Important Note
Planning to check in outside the check-in time (such as early morning or late in the evening)? You can arrange it directly with the property!
  • Fee for buffet breakfast: approximately EUR 24 for adults and EUR 12 for children
  • Self parking fee: EUR 17 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 4.00 per person, per night, up to 7 nights. This tax does not apply to children under 13 years of age.

We have included all charges provided to us by the property.

  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
  • This property accepts credit cards; cash is not accepted
  • Cashless transactions are available
  • Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
  • Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Please note: Swim caps are mandatory in the pool and spa. Guests may bring their own or purchase a cap at the property.
  • Children under 16 years old are allowed in the spa's indoor pool from 10 AM until 4 PM and must be accompanied by an adult.

Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation. This property’s rooftop Terrace is closed seasonally from October to May.

Hotel only accepts guests with minimum age of 18

Check-in/Check-out Time

Check-in:
15:00 - 00:00
Check-out:
Before 12:00
Hotel policy is not yet available.

General Information

Popular Facilities
Restaurant, Swimming Pool, 24-Hour Front Desk, WiFi, Elevator
Check-In / Check-Out Time
From 15:00 - 00:00 - to 12:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at Altis Grand Hotel
300
Number of floors in Altis Grand Hotel
12
Another facilities in Altis Grand Hotel
Laundry service, Newspaper in lobby, Tours, Wedding service, Luggage storage

Frequently asked question in Altis Grand Hotel

What are available facilities at Altis Grand Hotel?
There are top facilites at Altis Grand Hotel such as Restaurant, Swimming Pool, 24-Hour Front Desk, WiFi, Elevator. (some may require extra charges)
What is normal check-in & check-out time at Altis Grand Hotel?
The standard check-in time at Altis Grand Hotel is starting from 15:00 - 00:00 while the latest check-out time is at Before 12:00
Does Altis Grand Hotel provide breakfast?
Yes, Altis Grand Hotel provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is the star rating of Altis Grand Hotel?
Altis Grand Hotel is a 5.0-star hotel.
How many floors does Altis Grand Hotel have?
Altis Grand Hotel has 12 floors.
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More Reviews from Other Guests in Altis Grand Hotel

9.0
Exceptional
From 999 reviews
Cleanliness

9.0

Room Comfort

8.8

Service and Facilites

9.2

Sort by
Most Relevant
Preferences
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Traveler Reviews Altis Grand Hotel

Number of reviews per page
20
40
Top reviews
Zahara
10.0
/10
Reviewed 13 week(s) ago

Hotels.com verified review

Fantastic hotel, polite staff and great spa! Great location in Principle Real, nothing is too far away
Melissa
icon-Friends and Family
Friends and Family
10.0
/10
Reviewed 16 week(s) ago

Hotels.com verified review

The staff at Altis Grand are first class. Service was impeccable throughout our stay. Room was very nice, beds very comfortable, bathroom/shower were excellent. Hotel is located in the financial district so can’t walk to tourist spots but easy uber rides to anywhere u want to go.
Sarvmaninder
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Very friendly staff. Clean. Great hospitality experience. 10 out of 10. Highly recommended.
Baher
icon-Leisure with Children
Leisure with Children
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

The Hotel in the center and every close to many attractions . The staff are very very helpful they, every request we maid was attended to. we also had 6 nights at the hotel booked through Expedia and when we wanted to visit Porto the hotel transferred 2 nights to Altis Hotel in Port. thanks to Claudia the receptionist for taking the extra efforts to transfer our booking. the hotel in port was beautiful and new. Breakfast can be improved little bit, thanks again for the hotel staff for making our stay enjoyable
Read More
Evangelos
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Very clean rooms with enough space for a family of 3. Very kind staff and very rich breakfast. The hotel is in a nice location at the city center and you can easily walk to the old town center or use the subway as 2 stations are located nearby.
KHILNA
icon-Leisure with Children
Leisure with Children
6.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Good property but whilst checking we didn’t have a good experience as the receptionist came across very rude and probably seemed racist unwelcoming. Being our first time in Portugal and at the first hotel was disappointing.
Ken
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Staff was super friendly. Noisy street during the night.
juan
icon-Friends and Family
Friends and Family
10.0
/10
Reviewed 17 week(s) ago

Hotels.com verified review

Super friendly staff Good room Nice facilities
Ruth Ann
10.0
/10
Reviewed 18 week(s) ago

Hotels.com verified review

Great hotel modern in a quiet area. Very friendly staff Great breakfast buffet Very very clean. Would stay here again
SHIMON
icon-Friends and Family
Friends and Family
10.0
/10
Reviewed 19 week(s) ago

Hotels.com verified review

Very good location. every thing very clean and the crew are very helpful. big breakfast ' every one can find what to eat and lots of coffee. they send a cake and sparkling wine for a birthday with out any request. every breakfast a member of the crew asks if they can help with something and gives offers on were to go or what to do. they place is clean and they clean the room very well every day. they have a spa ... nice size pool for a spa , hot bath saunas both dry and wet and gym all vey clean , very nice and for the most part very few ppl so it was a favorite place for the kids we were 6 ppl for 8 days they even allowed us to stay late because of aware flight leaving at night
Read More
Anoop
icon-Leisure with Children
Leisure with Children
10.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

Hotel Staff was very attentive, always ask our stay so far (not common everywhere) that shows they willing to make it better. Big and spacious room, we liked the property and it’s worth a come back, as Hotel is getting older some renovation is going on, overall Hotel deserve a 5 Star overall Raiting.
Carlos Humberto
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

There was a situation at the front desk, however it was resolved. Overall, the stay was very enjoyable.
Lloyd
icon-Leisure with Children
Leisure with Children
8.0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

This hotel was perfect for our family (2 young girls) and my wife! We needed a suite and the sofa bed was perfect! Staff was GREAT! Very polite and available without hesitation at all. Top notch! Rooms were cleaned at all times. Location was just down the hill from Libertad street. Ver close to everything within ten minute walk (Tuk Tuk, tram, shopping, on/off BUS, etc) CONS: There was construction in the hotel. They were upfront about it. Hotel feels dated but it was still very well taken care of. With the walking hills all over, would have preferred being on Libertad street but I have no actual hesitation or complaints about this hotel!
Read More
Sharon
10.0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

Great place to stay!
Anirudh
icon-Leisure with Children
Leisure with Children
10.0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

Excellent hotel. Excellent location (in between three very easily accessible metro stations). The surrounding area feels very safe. There is a great cafe 1 street away (2 min walk) from the hotel that does very good and reasonably priced food / coffeee / breakfast deals etc. Pool / spa area was great and all the staff were very friendly and helpful. Cannot fault this hotel. Would stay there again if I am lucky enough to visit Lisbon again.
Read More
ARNAUD
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 21 week(s) ago

Expedia Group verified review

Perfect stay with really kind people and a fabulous breakfast
Ivonne
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 21 week(s) ago

Expedia Group verified review

I really enjoyed my stay
Priya
icon-Leisure
Leisure
10.0
/10
Reviewed 22 week(s) ago

Expedia Group verified review

Excellent location. Concierge service great. Staff really friendly.
ronnie
icon-Leisure with Partner
Leisure with Partner
6.0
/10
Reviewed 23 week(s) ago

Expedia Group verified review

Facility location is great, staff was trying to help. The only thing I did not like is the cigarette smell in the hall ways.
Michael
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 23 week(s) ago

Expedia Group verified review

Great location
Number of reviews per page
20
40

Ready to make up your mind?

Book Your Stay Now
Others 4 Altis Grand Hotel

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
9.0
Exceptional
From 999 reviews
Cleanliness

9.0

Room Comfort

8.8

Service and Facilites

9.2

Sort by
Most Relevant
Preferences
See All

Traveler Reviews Altis Grand Hotel

Number of reviews per page
20
40
Top reviews
Zahara
10.0
/10
Reviewed 13 week(s) ago

Hotels.com verified review

Fantastic hotel, polite staff and great spa! Great location in Principle Real, nothing is too far away
Melissa
icon-Friends and Family
Friends and Family
10.0
/10
Reviewed 16 week(s) ago

Hotels.com verified review

The staff at Altis Grand are first class. Service was impeccable throughout our stay. Room was very nice, beds very comfortable, bathroom/shower were excellent. Hotel is located in the financial district so can’t walk to tourist spots but easy uber rides to anywhere u want to go.
Sarvmaninder
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Very friendly staff. Clean. Great hospitality experience. 10 out of 10. Highly recommended.
Baher
icon-Leisure with Children
Leisure with Children
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

The Hotel in the center and every close to many attractions . The staff are very very helpful they, every request we maid was attended to. we also had 6 nights at the hotel booked through Expedia and when we wanted to visit Porto the hotel transferred 2 nights to Altis Hotel in Port. thanks to Claudia the receptionist for taking the extra efforts to transfer our booking. the hotel in port was beautiful and new. Breakfast can be improved little bit, thanks again for the hotel staff for making our stay enjoyable
Read More
Evangelos
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Very clean rooms with enough space for a family of 3. Very kind staff and very rich breakfast. The hotel is in a nice location at the city center and you can easily walk to the old town center or use the subway as 2 stations are located nearby.
KHILNA
icon-Leisure with Children
Leisure with Children
6.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Good property but whilst checking we didn’t have a good experience as the receptionist came across very rude and probably seemed racist unwelcoming. Being our first time in Portugal and at the first hotel was disappointing.
Ken
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Staff was super friendly. Noisy street during the night.
juan
icon-Friends and Family
Friends and Family
10.0
/10
Reviewed 17 week(s) ago

Hotels.com verified review

Super friendly staff Good room Nice facilities
Ruth Ann
10.0
/10
Reviewed 18 week(s) ago

Hotels.com verified review

Great hotel modern in a quiet area. Very friendly staff Great breakfast buffet Very very clean. Would stay here again
SHIMON
icon-Friends and Family
Friends and Family
10.0
/10
Reviewed 19 week(s) ago

Hotels.com verified review

Very good location. every thing very clean and the crew are very helpful. big breakfast ' every one can find what to eat and lots of coffee. they send a cake and sparkling wine for a birthday with out any request. every breakfast a member of the crew asks if they can help with something and gives offers on were to go or what to do. they place is clean and they clean the room very well every day. they have a spa ... nice size pool for a spa , hot bath saunas both dry and wet and gym all vey clean , very nice and for the most part very few ppl so it was a favorite place for the kids we were 6 ppl for 8 days they even allowed us to stay late because of aware flight leaving at night
Read More
Anoop
icon-Leisure with Children
Leisure with Children
10.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

Hotel Staff was very attentive, always ask our stay so far (not common everywhere) that shows they willing to make it better. Big and spacious room, we liked the property and it’s worth a come back, as Hotel is getting older some renovation is going on, overall Hotel deserve a 5 Star overall Raiting.
Carlos Humberto
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

There was a situation at the front desk, however it was resolved. Overall, the stay was very enjoyable.
Lloyd
icon-Leisure with Children
Leisure with Children
8.0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

This hotel was perfect for our family (2 young girls) and my wife! We needed a suite and the sofa bed was perfect! Staff was GREAT! Very polite and available without hesitation at all. Top notch! Rooms were cleaned at all times. Location was just down the hill from Libertad street. Ver close to everything within ten minute walk (Tuk Tuk, tram, shopping, on/off BUS, etc) CONS: There was construction in the hotel. They were upfront about it. Hotel feels dated but it was still very well taken care of. With the walking hills all over, would have preferred being on Libertad street but I have no actual hesitation or complaints about this hotel!
Read More
Sharon
10.0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

Great place to stay!
Anirudh
icon-Leisure with Children
Leisure with Children
10.0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

Excellent hotel. Excellent location (in between three very easily accessible metro stations). The surrounding area feels very safe. There is a great cafe 1 street away (2 min walk) from the hotel that does very good and reasonably priced food / coffeee / breakfast deals etc. Pool / spa area was great and all the staff were very friendly and helpful. Cannot fault this hotel. Would stay there again if I am lucky enough to visit Lisbon again.
Read More
ARNAUD
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 21 week(s) ago

Expedia Group verified review

Perfect stay with really kind people and a fabulous breakfast
Ivonne
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 21 week(s) ago

Expedia Group verified review

I really enjoyed my stay
Priya
icon-Leisure
Leisure
10.0
/10
Reviewed 22 week(s) ago

Expedia Group verified review

Excellent location. Concierge service great. Staff really friendly.
ronnie
icon-Leisure with Partner
Leisure with Partner
6.0
/10
Reviewed 23 week(s) ago

Expedia Group verified review

Facility location is great, staff was trying to help. The only thing I did not like is the cigarette smell in the hall ways.
Michael
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 23 week(s) ago

Expedia Group verified review

Great location
Number of reviews per page
20
40