City's Hostel Ponta Delgada

Very nice hostel!

If you are viewing this property from hotels.com, note there is no laundry available. While there was “room cleaning” our towels and sheets were never changed, we were there for 6 nights. We were told we could notify the front desk, however, their hours are so limited that it was tough to coordinate. This place is very basic, the doors are loud and so at night the sounds echo, the beds are comfortable enough. I would recommend this place if you are hoping to stay in ponta delgada on a budget.

We loved it was great 😍

Nice room. Had air conditioning but didn't work so had to have window open. Easy check in procedure

Handy, fairly quiet location. Just turn right and walk for 15 ish minutes and you're at the little garden in the main bit if town. My private (en suite) room was nice and clean, although the air con was not working. Could pop a chair on the balcony... would make it usable... Bring your own cutlery - there was a single knife available between everyone staying. I understand that people steal stuff, but it needs to be replaced. Great little corner shop just outside. BUT don't buy much food in one go - there is a single fridge for everyone staying, and no cupboard space. Breakfast food is yogurt and sliced bread, ham, cheese and jam. Wobbly banisters and broken picnic table.... but maintenance guys doing other stuff - why not fix all on one go ???

I appreciated the easy self-check in and that all of the information was provided ahead, as I was arriving late in the night. Thanks!

Best staff and very clean.

Very comfortable bed and very good bathroom but the indoor aircondition was not suitable for the island's weather during summer period. Its location is very hood as it is 10mins walking distance from the centre.

Excellent check-in instructions for late arrivals like myself.

I stayed in the female dorm, which was nice, but personal spaces are spread around the room so if you go to bed or get up early, you are likely disturbing other travelers. Bathroom also has glass so if someone goes to the bathroom with a light on in the night, it shines across the entire room. But staff was very nice, kitchen was spacious, shower was great, and the garden in the back was a perfect place to relax. I didn't get to stay for breakfast, but they do have breakfast!

Pretty Basic. For the Price not the best but okay for 1 or 2 Nights.

Se puede ser un poco más atento con los huéspedes. Raramente están en la recepción. Al desayuno le falta fruta casi todos los días. Las habitaciones se pueden limpiar mejor y reponer el papel de manos del baño. Esperaba un juego de sábanas después de 4 días. La toalla la cambiaron a los 6 días.En general necesitan una mayor predisposición y empatía por los huéspedes. Calidad precio un poco elevado teniendo en cuenta las prestaciones y servicios ofrecidos a los clientes.

Nice service from staff with booking scooter in town 👍

Pretty new hostel at 10 mins walking distance to Ponta Delgada center. I stayed in a private room which had a balcony in common with a dormitory. Overall the stay was nice but you hardly meet any staff during the day (if you plan to arrive outside the check-in hours make sure to call them in advance to get the access door code). Also I found it very noisy, the walls are not soundproofed at all. Daily cleaning of the bathroom. Breakfast is served in the common kitchen but it can be improved. There’s a lot of parking spots next to the hostel so it’s not a problem if you plan to rent a car. No elevator (which is common in the Azores) but only stairs.

there is no air conditioning but a noisy fancoil that acts as a fan (outside it was 20 degrees and inside it was very hot). We complaint for this with the owner who  didn't tell us anithing about it during check in. The first time she told that AC was broken but for the night it would have been ok. Unfortunately nothing's changed and in the morning she didn't care for the problem.

als ich in dem Hostel angekommen bin, war kein Personal vor Ort, allerdings war eine Rufnummer angegeben, welche ich sofort kontaktieren konnte. Via Telefon wurde mir der Zugangscode, Zimmernummer und Bettnummer durchgegeben. Das hat reibungslos funktioniert. Das Hostel ist sehr modern, jedes Zimmer hat ein eigenes Badezimmer. Der Aufenthaltsraum und die Küche sind sehr groß und ebenfalls sehr modern eingerichtet. Eine Nacht, hatte ich das Hostel für mich ganz alleine, da ich in der Nebensaison vor Ort war. Insgesamt war es ein sehr angenehmer Aufenthalt, weshalb ich das Hostel auch für mehrere Nächte gebucht habe.