HF Fénix Porto

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9.2
/10
Exceptional
1,000 reviews

What Guests Say About Their Stay

Veronica

10.0
/ 10
We had a great stay! The rooms were clean, comfortable, and well-maintained. The staff was incredibly friendly and helpful throughout our visit. Anytime we needed extra supplies, a quick call to the front desk was all it took—they brought everything up right away. One of the highlights was how knowledgeable the staff was about the area. They gave us excellent recommendations for local restaurants, bars, and attractions, which made exploring so much easier. Great customer service really made this stay stand out. I would definitely recommend staying here!

Julie

10.0
/ 10
Only one night layover on the way to Paris- wish we could have stayed another night!

Lisabeth

10.0
/ 10
Our room was great, lots of space. Bathroom was modern and all very clean. Reception staff were really helpful with any queries we had. Breakfast was good, everything you would expect and plenty to choose from.
In the Area
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Rua Gonçalo Sampaio, 282, Massarelos, Porto, Distrito do Porto, Portugal, 4150-365

Main Facilities

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Restaurant
24-Hour Front Desk
WiFi
Elevator
Staying at HF Fénix Porto is a good choice when you are visiting Massarelos. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
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What's around HF Fénix Porto

Rua Gonçalo Sampaio, 282, Massarelos, Porto, Distrito do Porto, Portugal, 4150-365
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Lobby HF Fénix Porto
Exterior 2 HF Fénix Porto

Discover More About HF Fénix Porto

General
In Porto (Boavista)

Location
With a stay at HF Fénix Porto, you'll be centrally located in Porto, within a 5-minute drive of Porto Historic Center and Bolhao Market. This hotel is 1.9 mi (3 km) from Ribeira Square and 2.1 mi (3.3 km) from Porto Cathedral.

Attractions
Distances are displayed to the nearest 0.1 mile and kilometer.

Cidade do Porto Shopping Centre - 0.1 km / 0.1 mi
Bom Sucesso Market - 0.1 km / 0.1 mi
Boavista Square - 0.5 km / 0.3 mi
University of Porto - 0.5 km / 0.3 mi
Casa da Música - 0.5 km / 0.3 mi
Crystal Palace Gardens - 1 km / 0.6 mi
Vila Nova de Gaia - 1 km / 0.6 mi
Rua de Miguel Bombarda - 1.1 km / 0.7 mi
Rosa Mota Pavilion - 1.1 km / 0.7 mi
Porto Botanical Garden - 1.3 km / 0.8 mi
Duoro River - 1.4 km / 0.9 mi
Porto Historic Center - 1.6 km / 1 mi
Museum of Port Wine - 1.6 km / 1 mi
Jardim da Cordoaria - 1.9 km / 1.2 mi
Igreja do Carmo - 1.9 km / 1.2 mi

The preferred airport for HF Fénix Porto is Porto Airport (OPO) - 14.5 km / 9 mi

Facilities
Take in the views from a terrace and make use of amenities such as complimentary wireless internet access and babysitting (surcharge). This hotel also features a television in a common area, tour/ticket assistance, and a vending machine.

Business Facilities
Featured amenities include a 24-hour business center, dry cleaning/laundry services, and a 24-hour front desk. Guests may use a roundtrip airport shuttle for a surcharge, and self parking (subject to charges) is available onsite.

Dining
Enjoy a meal at the restaurant or snacks in the coffee shop/cafe. The hotel also offers room service (during limited hours). Wrap up your day with a drink at the bar/lounge. Buffet breakfasts are available daily from 7 AM to 10:30 AM for a fee.

Rooms
Make yourself at home in one of the 148 air-conditioned rooms featuring minibars and LCD televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with showers feature complimentary toiletries and hair dryers. Conveniences include safes and electric kettles, and housekeeping is provided daily.

All facilities in HF Fénix Porto

Lobby HF Fénix Porto
Lobby
Exterior HF Fénix Porto
Exterior
Others HF Fénix Porto
Others
Restaurant HF Fénix Porto
Restaurant

Kids and Pets

  • Babysitting with surcharge

Things to Do

  • TV lounge

Food and Drinks

  • Breakfast

Connectivity

  • Free WiFi

General

  • Parking
  • Terrace

Accessibilty

  • Wheelchair accessible

Public Facilities

  • Smoke-free area
  • Safety deposit box
  • Coffee shop
  • Elevator

Hotel Services

  • Laundry service
  • Luggage storage
  • Multilingual staff
  • 24-hour Receptionist

Business Facilities

  • Business facilities
  • Computer station
  • Business center

Accommodation Policy & General Information in HF Fénix Porto

General Check-in Instructions

  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • This property accepts credit cards; cash is not accepted
  • Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
, Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.

Pets

Pets Not Allowed
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General Information

Popular Facilities
Restaurant, 24-Hour Front Desk, WiFi, Elevator
Check-In / Check-Out Time
From 15:00 - to 12:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at HF Fénix Porto
148
Number of floors in HF Fénix Porto
13
Another facilities in HF Fénix Porto
Babysitting with surcharge, TV lounge, Breakfast, Free WiFi, Parking

Frequently asked question in HF Fénix Porto

What are available facilities at HF Fénix Porto?
There are top facilites at HF Fénix Porto such as Restaurant, 24-Hour Front Desk, WiFi, Elevator. (some may require extra charges)
What is normal check-in & check-out time at HF Fénix Porto?
The standard check-in time at HF Fénix Porto is starting from From 15:00 while the latest check-out time is at Before 12:00
Does HF Fénix Porto provide breakfast?
Yes, HF Fénix Porto provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is the star rating of HF Fénix Porto?
HF Fénix Porto is a 4.0-star hotel.
How many floors does HF Fénix Porto have?
HF Fénix Porto has 13 floors.
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More Reviews from Other Guests in HF Fénix Porto

9.2
Exceptional
From 1,000 reviews
Cleanliness

9.4

Room Comfort

9.2

Service and Facilites

9.2

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Traveler Reviews HF Fénix Porto

Number of reviews per page
20
40
Top reviews
Veronica
icon-with Partner
with Partner
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

We had a great stay! The rooms were clean, comfortable, and well-maintained. The staff was incredibly friendly and helpful throughout our visit. Anytime we needed extra supplies, a quick call to the front desk was all it took—they brought everything up right away. One of the highlights was how knowledgeable the staff was about the area. They gave us excellent recommendations for local restaurants, bars, and attractions, which made exploring so much easier. Great customer service really made this stay stand out. I would definitely recommend staying here!
Read More
regina
icon-with Partner
with Partner
6.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Property was very clean... room very spacious....the breakfast was worth the money, a big variety of food. As per the downfall ....we had no hot water (not sure why)we notified front desk around 5:30 --6:00PM ... they noted it and was going to take care of it right away ...we went out for the night and arrived late (2:30AM) I just wanted to take a shower and go to sleep...well the problem was not taken care off. I went back to front desk at that moment now its about 3 in the morning they came to the room and realized that they will give me another room... it was 4AM by the time i went to the other room, at that time i was wide awake so i turned on the TV and guess what that was not working ...I gave up. As we checked out i was thinking that they would at least reimburse our breakfast fee or parking fee due to the issues we had but no. Anyway no more said.
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Julie
10.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

Only one night layover on the way to Paris- wish we could have stayed another night!
Amardip
icon-Friends and Family Family
Friends and Family Family
10.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

Nice location and breakfast
Marybeth
icon-Friends and Family Family
Friends and Family Family
8.0
/10
Reviewed 15 week(s) ago

Hotels.com verified review

Beds were hard and uncomfortable.
Amalia
8.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Nice place stay and get around!
Jorge
icon-Friends and Family Family
Friends and Family Family
10.0
/10
Reviewed 17 week(s) ago

Hotels.com verified review

Excellent place quiet friendly staff perfect
Alina
icon-with Friends
with Friends
10.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Excelente experiencia en los HF, recomendadisimo
Lisabeth
icon-with Partner
with Partner
10.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Our room was great, lots of space. Bathroom was modern and all very clean. Reception staff were really helpful with any queries we had. Breakfast was good, everything you would expect and plenty to choose from.
Rajan
10.0
/10
Reviewed 18 week(s) ago

Hotels.com verified review

Very nice hotel, clean, accommodating and good location
Tiffany
8.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

Front desk is extremely helpful but the breakfast is not good, and mostly the same everyday.
Marta
icon-Family
Family
8.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

Staff was available 24/7, which was nice for our early departure. We were nicely surprised with the availability of a snack even when our departure was very early in the morning. Breakfast was plentiful but the space where the breakfast was tended to get crowded quickly. Room was clean and with a great view towards the ocean, however it had a minor architectural layout issue with the bathroom. Most of all we had a parking spot below the hotel.
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Jennifer
10.0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

Try
joyce
icon-
10.0
/10
Reviewed 21 week(s) ago

Expedia Group verified review

Housekeeping was wonderful, it was kept clean. Staff was courteous. Room was large. My one complaint was the walls were paper thin. But I was tired enough to sleep through the noise
Roseleine
icon-
10.0
/10
Reviewed 21 week(s) ago

Expedia Group verified review

Wonderful breakfast menu
Deniqua
8.0
/10
Reviewed 21 week(s) ago

Expedia Group verified review

Overall good experience except our room floor had big unsightly stains (1206) on the carpet that I wish was fixed prior to anyone being offered that room. Also, our key card kept being deactivated every time we left the room so we had to keep going down to the front desk to get it fixed.
Alistair
icon-with Partner
with Partner
10.0
/10
Reviewed 22 week(s) ago

Expedia Group verified review

The room was very clean and supplied with plenty of fresh towels and toiletries. Also supplied with a daily supply of complimentary water. We would have liked more tea, coffee and milk in the room
marcel
8.0
/10
Reviewed 22 week(s) ago

Hotels.com verified review

Buena ubicación. Buen precio para la relación de hotel y precio
Cristi
icon-with Partner
with Partner
8.0
/10
Reviewed 22 week(s) ago

Expedia Group verified review

Everything was great except for the bed. It was very uncomfortable.
Christian
icon-
8.0
/10
Reviewed 24 week(s) ago

Hotels.com verified review

Everything was great except the WiFi. Terrible connection and terrible speed when it would actually connect.
Number of reviews per page
20
40

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Disclaimer

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