Hotel Excelsior

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7.2
/10
Pleasant
737 reviews

What Guests Say About Their Stay

JOSE Antonio

10.0
/ 10
All good . A friendly well come . in fact fresh breakfast and extremely good breakfast services. The front desk exceptional . I must recommend , IGOR the front desk clerk Brasilian Accent very smart good etiquette and extreme Etiquette. His clean well groomed, a problem solver this guy can do different assignments at the same time Im very impressed. Above All the entire hotel is very clean Hallways the steps, the lobby. The entire front desk stuff is very well groomed and clean . I Highly recommend this hotel . Thank you . I Give 5 Stars .

John

10.0
/ 10
Cool place, very artsy vibe. Didn't do breakfast but it looked good. Great location.

Victor

10.0
/ 10
The staff was extremely courteous, friendly, and helpful. I had to borrow some stationary types itemsan they helped make a nubs reservation with a private company. The public transportation companies were all on strike that day
In the Area
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Rua Rodrigues Sampaio, 172, Coração de Jesus, Lisbon, Lisboa, Portugal, 1150-282

Main Facilities

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Restaurant
24-Hour Front Desk
WiFi
Elevator
Hotel Excelsior is located in area / city Coração de Jesus. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
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What's around Hotel Excelsior

Rua Rodrigues Sampaio, 172, Coração de Jesus, Lisbon, Lisboa, Portugal, 1150-282
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Lobby 2 Hotel Excelsior

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General


Near Avenida da Liberdade

Location


With a stay at Hotel Excelsior, you'll be centrally located in Lisbon, steps from Marquis of Pombal Square and within a 5-minute walk of Eduardo VII Park. This hotel is 0.4 mi (0.7 km) from Medeiros e Almeida Museum and 0.6 mi (0.9 km) from Cinemateca Portuguesa Museum.

Attractions


Distances are displayed to the nearest 0.1 mile and kilometer.

Avenida da Liberdade - 0.2 km / 0.1 mi
Marquis of Pombal Square - 0.3 km / 0.2 mi
Eduardo VII Park - 0.3 km / 0.2 mi
Medeiros e Almeida Museum - 0.5 km / 0.3 mi
Cinemateca Portuguesa Museum - 0.6 km / 0.4 mi
Estufa Fria - 0.9 km / 0.6 mi
Torel Garden - 1 km / 0.6 mi
Rua das Portas de Santo Antão - 1 km / 0.6 mi
Mãe d’Ãgua - 1.1 km / 0.7 mi
El Corte Ingles Mall - 1.2 km / 0.7 mi
Coliseu dos Recreios - 1.2 km / 0.7 mi
Hospital Dona Estefania - 1.2 km / 0.7 mi
Saldanha Square - 1.2 km / 0.7 mi
National Museum of Natural History - 1.2 km / 0.7 mi
Arpad Szenes - Vieira da Silva Museum - 1.2 km / 0.8 mi

The nearest airports are:
Humberto Delgado Airport (LIS) - 8 km / 5 mi
Cascais (CAT) - 20.5 km / 12.8 mi

The preferred airport for Hotel Excelsior is Humberto Delgado Airport (LIS).

Facilities


Make use of convenient amenities such as complimentary wireless internet access, concierge services, and a television in a common area.

Business Facilities


Featured amenities include a business center, dry cleaning/laundry services, and a 24-hour front desk.

Dining


Take advantage of the hotel's room service. Quench your thirst with your favorite drink at the bar/lounge. Buffet breakfasts are available daily from 7:00 AM to 10:00 AM for a fee.

Rooms


Make yourself at home in one of the 80 air-conditioned rooms featuring refrigerators and LCD televisions. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with bathtubs or showers feature complimentary toiletries and hair dryers. Conveniences include phones and desks, and housekeeping is provided daily.

All facilities in Hotel Excelsior

Common Space Hotel Excelsior
Common Space
Lobby Hotel Excelsior
Lobby
Accommodation Services Hotel Excelsior
Accommodation Services
Exterior Hotel Excelsior
Exterior
Bedroom Hotel Excelsior
Bedroom

Hotel Services

  • Laundry service
  • Luggage storage
  • 24-hour Receptionist
  • Concierge

Public Facilities

  • Smoke-free area
  • Elevator

Things to Do

  • TV lounge

Food and Drinks

  • Breakfast

Connectivity

  • Free WiFi

General

  • Banquet

Business Facilities

  • Business facilities

Accommodation Policy & General Information in Hotel Excelsior

Check-in/Check-out Time

Check-in:
From 14:30
Check-out:
Before 12:00

General Check-in Instructions

  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • This property accepts credit cards; cash is not accepted
  • Cashless transactions are available
  • Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
, Front desk staff will greet guests on arrival at the property. At check-in, guests must provide either a negative Antigen COVID-19 test result or a record of full COVID-19 vaccination. The negative COVID-19 test result requirement applies to all guests aged 13 and up, and test must have been administered no more than 24 hours prior to check-in. COVID-19 vaccination record requirement applies to all guests aged 13 and up; guests must have received complete vaccination at least 5 days prior to check-in. Information provided by the property may be translated using automated translation tools.

Pets

Pets Not Allowed
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General Information

Popular Facilities
Restaurant, 24-Hour Front Desk, WiFi, Elevator
Check-In / Check-Out Time
From 14:30 - to 12:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at Hotel Excelsior
80
Number of floors in Hotel Excelsior
6
Another facilities in Hotel Excelsior
Laundry service, Luggage storage, 24-hour Receptionist, Concierge, Smoke-free area

Frequently asked question in Hotel Excelsior

What are available facilities at Hotel Excelsior?
There are top facilites at Hotel Excelsior such as Restaurant, 24-Hour Front Desk, WiFi, Elevator. (some may require extra charges)
What is normal check-in & check-out time at Hotel Excelsior?
The standard check-in time at Hotel Excelsior is starting from From 14:30 while the latest check-out time is at Before 12:00
Does Hotel Excelsior provide breakfast?
Yes, Hotel Excelsior provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is the star rating of Hotel Excelsior?
Hotel Excelsior is a 3.0-star hotel.
How many floors does Hotel Excelsior have?
Hotel Excelsior has 6 floors.
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More Reviews from Other Guests in Hotel Excelsior

7.2
Pleasant
From 737 reviews
Cleanliness

7.6

Room Comfort

7.0

Location

9.4

Service and Facilites

8.0

Sort by
Most Relevant
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Traveler Reviews Hotel Excelsior

Number of reviews per page
20
40
Top reviews
Ryan
icon-with Partner
with Partner
2.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

Avoid at all costs. Our easyjet flight was delayed and as we arrived late that evening they had given our room away. Eventually they found us a 5 bedroom instead of our double. It was late so we had no other choice. Ignoring the extremely shabby look of the place, doors and floors falling apart, electricity working in strange ways we slept and then spent the day touring lisbon. Upon return to our room we found the room completely empty only to be told our private and personal belongings had been moved to another room without our consent. The one member of staff claimed to know nothing about it as did the morning staff too. A complete violation of our privacy. Also wanted to charge us on check out for something that they could not explain what it was. Put a real dampener on what is an amazing city
Read More
elizabeth
icon-with Friends
with Friends
6.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Room was very small, Hotel was dated, area was great.
Raj
icon-with Partner
with Partner
6.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Washroom was small and bad wifi connection
Jose Luis
icon-Family
Family
10.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Great hotel with ample rooms. The breakfast is also good and it’s included
Michael
icon-
6.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

Breakfast was good and had scrambled eggs, susugges, toast, cakes, coffees teas, juices, cereals, fruit. My air conditioner worked okay and was quiet. My TV Audio was broken. So no sound. My King bed room was small. The hotel location was good. Close to downtown .
Waeza
10.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

It was very good and nice stay
John
icon-with Friends
with Friends
8.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

Property is weel maintaned a d in a good central area. Room was small,but you get what you pay for. I will probably use them in the future.
JOSE Antonio
icon-with Partner
with Partner
10.0
/10
Reviewed 22 week(s) ago

Hotels.com verified review

All good . A friendly well come . in fact fresh breakfast and extremely good breakfast services. The front desk exceptional . I must recommend , IGOR the front desk clerk Brasilian Accent very smart good etiquette and extreme Etiquette. His clean well groomed, a problem solver this guy can do different assignments at the same time Im very impressed. Above All the entire hotel is very clean Hallways the steps, the lobby. The entire front desk stuff is very well groomed and clean . I Highly recommend this hotel . Thank you . I Give 5 Stars .
Read More
Edwin
6.0
/10
Reviewed 25 week(s) ago

Expedia Group verified review

I guess that is okay for the price. Average
John
10.0
/10
Reviewed 33 week(s) ago

Hotels.com verified review

Cool place, very artsy vibe. Didn't do breakfast but it looked good. Great location.
William
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 38 week(s) ago

Expedia Group verified review

Great staff. Very clean room. The bathroom in our room was almost too small to be comfortably used. The small sink combined with the shelf above made it nearly impossible to spit out toothpaste when brushing and toilet is too close to the wall ( and I'm not a large person). Otherwise, everything was very nice.
Victor
icon-Leisure
Leisure
10.0
/10
Reviewed 38 week(s) ago

Expedia Group verified review

The staff was extremely courteous, friendly, and helpful. I had to borrow some stationary types itemsan they helped make a nubs reservation with a private company. The public transportation companies were all on strike that day
Cachibala
10.0
/10
Reviewed 42 week(s) ago

Expedia Group verified review

Great staff and people , enjoyed meeting everyone and
Ron
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 43 week(s) ago

Expedia Group verified review

The staff was amazing!!!! My only complaint was that our television never worked during our stay.
Marcelo Marcial
8.0
/10
Reviewed 48 week(s) ago

Expedia Group verified review

I didn't used
steve
icon-Leisure
Leisure
10.0
/10
Reviewed 49 week(s) ago

Expedia Group verified review

Every thing was good. Sometimes the food in breakfast was cold but there was good variety. More fruit, less breads, my only wish.
Lisa
icon-with Partner
with Partner
6.0
/10
Reviewed 49 week(s) ago

Hotels.com verified review

The hotel is ok. Room was very small especially the bathroom. But ok for a couple of nights. Breakfast quite good although 2 out of 3 days the eggs and bacon were cold. Quite good location especially for the metro
Alla
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 50 week(s) ago

Expedia Group verified review

We enjoyed the excellent location- right near the Hop-on-hop-off buses where all their routes start. Also the staff on the reception and in the breakfast room were amazing and very friendly. Breakfast was great with everything from omelettes to yogurts. We highly recommend this hotel- great value for your money.
anthony
8.0
/10
Reviewed 51 week(s) ago

Expedia Group verified review

Nice and clean.
Andrei
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 51 week(s) ago

Expedia Group verified review

I recently stayed at Hotel Excelsior in Lisbon, and it was a very pleasant experience. The hotel is perfectly located, just a short walk from Marquês de Pombal Square and close to public transportation, which made exploring Lisbon incredibly easy. The room was clean, comfortable, and well-maintained, with everything I needed for a good stay. The staff were friendly, helpful, and always ready to give advice on places to visit and how to get around. Breakfast was fresh and satisfying, with a nice selection to start the day. The overall atmosphere felt welcoming and safe, which is especially important when staying in a new city. What I appreciated most was the combination of good value, central location, and attentive service. It’s not a luxury hotel, but it offers exactly what you need for a comfortable and convenient stay in Lisbon. I would definitely recommend Hotel Excelsior to anyone looking for a solid, well-located base to explore the city.
Read More
Number of reviews per page
20
40

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Book Your Stay Now
Lobby 4 Hotel Excelsior

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
7.2
Pleasant
From 737 reviews
Cleanliness

7.6

Room Comfort

7.0

Location

9.4

Service and Facilites

8.0

Sort by
Most Relevant
Preferences
See All

Traveler Reviews Hotel Excelsior

Number of reviews per page
20
40
Top reviews
Ryan
icon-with Partner
with Partner
2.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

Avoid at all costs. Our easyjet flight was delayed and as we arrived late that evening they had given our room away. Eventually they found us a 5 bedroom instead of our double. It was late so we had no other choice. Ignoring the extremely shabby look of the place, doors and floors falling apart, electricity working in strange ways we slept and then spent the day touring lisbon. Upon return to our room we found the room completely empty only to be told our private and personal belongings had been moved to another room without our consent. The one member of staff claimed to know nothing about it as did the morning staff too. A complete violation of our privacy. Also wanted to charge us on check out for something that they could not explain what it was. Put a real dampener on what is an amazing city
Read More
elizabeth
icon-with Friends
with Friends
6.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Room was very small, Hotel was dated, area was great.
Raj
icon-with Partner
with Partner
6.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Washroom was small and bad wifi connection
Jose Luis
icon-Family
Family
10.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Great hotel with ample rooms. The breakfast is also good and it’s included
Michael
icon-
6.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

Breakfast was good and had scrambled eggs, susugges, toast, cakes, coffees teas, juices, cereals, fruit. My air conditioner worked okay and was quiet. My TV Audio was broken. So no sound. My King bed room was small. The hotel location was good. Close to downtown .
Waeza
10.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

It was very good and nice stay
John
icon-with Friends
with Friends
8.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

Property is weel maintaned a d in a good central area. Room was small,but you get what you pay for. I will probably use them in the future.
JOSE Antonio
icon-with Partner
with Partner
10.0
/10
Reviewed 22 week(s) ago

Hotels.com verified review

All good . A friendly well come . in fact fresh breakfast and extremely good breakfast services. The front desk exceptional . I must recommend , IGOR the front desk clerk Brasilian Accent very smart good etiquette and extreme Etiquette. His clean well groomed, a problem solver this guy can do different assignments at the same time Im very impressed. Above All the entire hotel is very clean Hallways the steps, the lobby. The entire front desk stuff is very well groomed and clean . I Highly recommend this hotel . Thank you . I Give 5 Stars .
Read More
Edwin
6.0
/10
Reviewed 25 week(s) ago

Expedia Group verified review

I guess that is okay for the price. Average
John
10.0
/10
Reviewed 33 week(s) ago

Hotels.com verified review

Cool place, very artsy vibe. Didn't do breakfast but it looked good. Great location.
William
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 38 week(s) ago

Expedia Group verified review

Great staff. Very clean room. The bathroom in our room was almost too small to be comfortably used. The small sink combined with the shelf above made it nearly impossible to spit out toothpaste when brushing and toilet is too close to the wall ( and I'm not a large person). Otherwise, everything was very nice.
Victor
icon-Leisure
Leisure
10.0
/10
Reviewed 38 week(s) ago

Expedia Group verified review

The staff was extremely courteous, friendly, and helpful. I had to borrow some stationary types itemsan they helped make a nubs reservation with a private company. The public transportation companies were all on strike that day
Cachibala
10.0
/10
Reviewed 42 week(s) ago

Expedia Group verified review

Great staff and people , enjoyed meeting everyone and
Ron
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 43 week(s) ago

Expedia Group verified review

The staff was amazing!!!! My only complaint was that our television never worked during our stay.
Marcelo Marcial
8.0
/10
Reviewed 48 week(s) ago

Expedia Group verified review

I didn't used
steve
icon-Leisure
Leisure
10.0
/10
Reviewed 49 week(s) ago

Expedia Group verified review

Every thing was good. Sometimes the food in breakfast was cold but there was good variety. More fruit, less breads, my only wish.
Lisa
icon-with Partner
with Partner
6.0
/10
Reviewed 49 week(s) ago

Hotels.com verified review

The hotel is ok. Room was very small especially the bathroom. But ok for a couple of nights. Breakfast quite good although 2 out of 3 days the eggs and bacon were cold. Quite good location especially for the metro
Alla
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 50 week(s) ago

Expedia Group verified review

We enjoyed the excellent location- right near the Hop-on-hop-off buses where all their routes start. Also the staff on the reception and in the breakfast room were amazing and very friendly. Breakfast was great with everything from omelettes to yogurts. We highly recommend this hotel- great value for your money.
anthony
8.0
/10
Reviewed 51 week(s) ago

Expedia Group verified review

Nice and clean.
Andrei
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 51 week(s) ago

Expedia Group verified review

I recently stayed at Hotel Excelsior in Lisbon, and it was a very pleasant experience. The hotel is perfectly located, just a short walk from Marquês de Pombal Square and close to public transportation, which made exploring Lisbon incredibly easy. The room was clean, comfortable, and well-maintained, with everything I needed for a good stay. The staff were friendly, helpful, and always ready to give advice on places to visit and how to get around. Breakfast was fresh and satisfying, with a nice selection to start the day. The overall atmosphere felt welcoming and safe, which is especially important when staying in a new city. What I appreciated most was the combination of good value, central location, and attentive service. It’s not a luxury hotel, but it offers exactly what you need for a comfortable and convenient stay in Lisbon. I would definitely recommend Hotel Excelsior to anyone looking for a solid, well-located base to explore the city.
Read More
Number of reviews per page
20
40