Hotel Luena

Hotels
8.4
/10
Very Good
448 reviews

What Guests Say About Their Stay

Eva I.

10.0
/ 10
Everything have been excellent ! Bien limpio todo. El personal cortes y amable. Lo recomendamos y lo vamos a extrañar. El desayuno es apropiado y balanceado. Se duerme con tranquilidad, no hay ruidos. Muchas, muchas gracias!
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Paul

10.0
/ 10
Everything was good. Room staff breakfast food. Cannot fault anything in our stay

Adrian David

10.0
/ 10
Visitamos Lisboa por 4 dias. Nos agrado el trato de Damian que nos hablo educadamente en Español y nos recomendó como recorrer la ciudad y usar el Metro. Excelente personal nos hizo agradable la visita.
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In the Area
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Rua Pascoal de Melo, 9, São Jorge de Arroios, Lisbon, Distrito de Lisboa, Portugal, 1000-230

Main Facilities

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Restaurant
24-Hour Front Desk
WiFi
Elevator
Hotel Luena is a hotel is located at São Jorge de Arroios. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
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What's around Hotel Luena

Rua Pascoal de Melo, 9, São Jorge de Arroios, Lisbon, Distrito de Lisboa, Portugal, 1000-230
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Discover More About Hotel Luena

Location


Hotel Luena is a hotel is located at São Jorge de Arroios.

About Hotel Luena

Splendid service together with wide range of facilities provided will make you complain for nothing during your stay at Hotel Luena.

24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

Hotel Luena is a hotel with great comfort and excellent service according to most hotel's guests.

With all facilities offered, Hotel Luena is the right place to stay.

All facilities in Hotel Luena

Others Hotel Luena
Others

Hotel Services

  • Newspaper in lobby
  • Tours
  • Luggage storage
  • 24-hour Receptionist
  • Concierge

Public Facilities

  • Others
  • Smoke-free area
  • Safety deposit box
  • Elevator

Food and Drinks

  • Breakfast
  • Snack bar

Kids and Pets

  • Babysitting with surcharge

Things to Do

  • Romantic proposal packages

Connectivity

  • Free WiFi

General

  • Banquet

In-room Facilities

  • TV

Accommodation Policy & General Information in Hotel Luena

Important Note
  • Fee for buffet breakfast: approximately EUR 10 per person
  • Pet deposit: EUR 100 per stay
  • Pet fee: EUR 15 per accommodation, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Breakage deposit: EUR 40 per stay
  • A tax is imposed by the city: EUR 4.00 per person, per night, up to 7 nights. This tax does not apply to children under 13 years of age.

We have included all charges provided to us by the property.

  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • This property accepts credit cards, debit cards, and cash
  • This property reserves the right to pre-authorize the guest's credit card prior to arrival.
  • Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit

Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.

Hotel only accepts guests with minimum age of 18

Check-in/Check-out Time

Check-in:
From 14:00
Check-out:
Before 12:00
Hotel policy is not yet available.

General Information

Popular Facilities
Restaurant, 24-Hour Front Desk, WiFi, Elevator
Check-In / Check-Out Time
From 14:00 - to 12:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at Hotel Luena
36
Number of floors in Hotel Luena
6
Another facilities in Hotel Luena
Newspaper in lobby, Tours, Luggage storage, 24-hour Receptionist, Concierge

Frequently asked question in Hotel Luena

What are available facilities at Hotel Luena?
There are top facilites at Hotel Luena such as Restaurant, 24-Hour Front Desk, WiFi, Elevator. (some may require extra charges)
What is normal check-in & check-out time at Hotel Luena?
The standard check-in time at Hotel Luena is starting from From 14:00 while the latest check-out time is at Before 12:00
Does Hotel Luena provide breakfast?
Yes, Hotel Luena provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is the star rating of Hotel Luena?
Hotel Luena is a 3.0-star hotel.
How many floors does Hotel Luena have?
Hotel Luena has 6 floors.
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More Reviews from Other Guests in Hotel Luena

8.4
Very Good
From 448 reviews
Cleanliness

8.8

Room Comfort

8.2

Service and Facilites

8.6

Sort by
Most Relevant
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Traveler Reviews Hotel Luena

Number of reviews per page
20
40
Top reviews
Sergiy
8.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

Nice and very clean ithe nside areas of the hotel. Not the most beautiful and picturesque area of the ciry though.
Eva I.
10.0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

Everything have been excellent ! Bien limpio todo. El personal cortes y amable. Lo recomendamos y lo vamos a extrañar. El desayuno es apropiado y balanceado. Se duerme con tranquilidad, no hay ruidos. Muchas, muchas gracias!
Ivy
10.0
/10
Reviewed 21 week(s) ago

Expedia Group verified review

Clean, excellent location GREAT staff!
Aloke
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 22 week(s) ago

Expedia Group verified review

Clean room, great staffs, delicious breakfast!
BOBBY
icon-Friends and Family
Friends and Family
10.0
/10
Reviewed 22 week(s) ago

Hotels.com verified review

Yes
Paul
10.0
/10
Reviewed 23 week(s) ago

Hotels.com verified review

Everything was good. Room staff breakfast food. Cannot fault anything in our stay
Adrian David
10.0
/10
Reviewed 23 week(s) ago

Hotels.com verified review

Visitamos Lisboa por 4 dias. Nos agrado el trato de Damian que nos hablo educadamente en Español y nos recomendó como recorrer la ciudad y usar el Metro. Excelente personal nos hizo agradable la visita.
Bridget
icon-Leisure with Friends
Leisure with Friends
8.0
/10
Reviewed 23 week(s) ago

Expedia Group verified review

Room was nice with 3 beds; however, I had to call front desk to connect air conditioning. Breakfast was expensive and limited. The elevator was tiny, only one person and small luggage fit on it.
Christina
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 23 week(s) ago

Expedia Group verified review

We didn’t have breakfast because our flight was very early. The staff was great.
Fran
10.0
/10
Reviewed 25 week(s) ago

Hotels.com verified review

We had a great stay at Hotel Luena and would recommend it . Flavia took great care of us at breakfast and gave us some great hotel 52nd birthday cake. We’ll be back for more birthday cake next year and to meet Flavia again . Elizabeth and Francis
Almeta
icon-Leisure
Leisure
10.0
/10
Reviewed 25 week(s) ago

Expedia Group verified review

Cute little hotel, pet friendly which was great, gave a bowl and blanket for the dog, cute touch. Only issue was elevator is small. Evening staff and morning staff were super friendly. Stayed one night
Maureen
icon-Leisure
Leisure
10.0
/10
Reviewed 25 week(s) ago

Expedia Group verified review

Pleasant stay.
Quang
10.0
/10
Reviewed 27 week(s) ago

Hotels.com verified review

Lovely mini hotel. Our room was nicevan bright. Location is good, not in a touristy area which is suitable for person who want to stay with local people. Many restaurants around and you won't be trap with touristy bad food. Close to metro to city centre, only take 10 minutes or 30 minute walk.I would suggest the hotel to use a less intensive air freshener in the hotel as it was to strong, but luckily inside the room was no smell.
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Eunice
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 27 week(s) ago

Expedia Group verified review

Amazing staff, Damian, Ana and Jenny were very helpful and they deserved a mayor recognition. Thanks for all your help.
Belen
4.0
/10
Reviewed 28 week(s) ago

Expedia Group verified review

Room smelled like sewage. They try to mask the smell with scented air fresheners. Hallway smelled like bad perfume. One of the nights we didn’t have hot water so I had to take a cold shower. Tried to call the front desk since I was not dressed and the phone didn’t work.
chelsea
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 31 week(s) ago

Expedia Group verified review

The place was nice but you can smell the sour from the bathroom which is the only complaint I have about the hotel except for that the staff were helpful and polite
WIOLETTA
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 32 week(s) ago

Expedia Group verified review

family of 4 ,the room super small. to top it off we had an issue with the flashing light from behind the tv all night.. it was fixed the next day and the hotel acknowledge the issue but we had a sleepless night and no discount was offer on the rate for that night.very different from Canada.we know that this was existing issue because there was a tape already that someone was trying to fix it before us. we will not return .
Read More
oscar
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 32 week(s) ago

Expedia Group verified review

Above all the staff was excellent!
Verified traveler
icon-Friends and Family
Friends and Family
10.0
/10
Reviewed 33 week(s) ago

Hotels.com verified review

Family of 4 - we stayed in a family suite that had 1 double bed and 2 single beds for one night. It was clean and comfortable. If you have. a car, be careful there is one side street where it may not be clear that after 7pm it is reserved for residents only. Check with the staff of the hotel when in doubt; we were glad we did and he was very nice and friendly! Lots of nice restaurants in the area, especially Nepalese restaurants.
Read More
Peter
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 34 week(s) ago

Expedia Group verified review

Everything about this place was great. Will stay again
Number of reviews per page
20
40

Ready to make up your mind?

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Others 4 Hotel Luena

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
8.4
Very Good
From 448 reviews
Cleanliness

8.8

Room Comfort

8.2

Service and Facilites

8.6

Sort by
Most Relevant
Preferences
See All

Traveler Reviews Hotel Luena

Number of reviews per page
20
40
Top reviews
Sergiy
8.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

Nice and very clean ithe nside areas of the hotel. Not the most beautiful and picturesque area of the ciry though.
Eva I.
10.0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

Everything have been excellent ! Bien limpio todo. El personal cortes y amable. Lo recomendamos y lo vamos a extrañar. El desayuno es apropiado y balanceado. Se duerme con tranquilidad, no hay ruidos. Muchas, muchas gracias!
Ivy
10.0
/10
Reviewed 21 week(s) ago

Expedia Group verified review

Clean, excellent location GREAT staff!
Aloke
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 22 week(s) ago

Expedia Group verified review

Clean room, great staffs, delicious breakfast!
BOBBY
icon-Friends and Family
Friends and Family
10.0
/10
Reviewed 22 week(s) ago

Hotels.com verified review

Yes
Paul
10.0
/10
Reviewed 23 week(s) ago

Hotels.com verified review

Everything was good. Room staff breakfast food. Cannot fault anything in our stay
Adrian David
10.0
/10
Reviewed 23 week(s) ago

Hotels.com verified review

Visitamos Lisboa por 4 dias. Nos agrado el trato de Damian que nos hablo educadamente en Español y nos recomendó como recorrer la ciudad y usar el Metro. Excelente personal nos hizo agradable la visita.
Bridget
icon-Leisure with Friends
Leisure with Friends
8.0
/10
Reviewed 23 week(s) ago

Expedia Group verified review

Room was nice with 3 beds; however, I had to call front desk to connect air conditioning. Breakfast was expensive and limited. The elevator was tiny, only one person and small luggage fit on it.
Christina
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 23 week(s) ago

Expedia Group verified review

We didn’t have breakfast because our flight was very early. The staff was great.
Fran
10.0
/10
Reviewed 25 week(s) ago

Hotels.com verified review

We had a great stay at Hotel Luena and would recommend it . Flavia took great care of us at breakfast and gave us some great hotel 52nd birthday cake. We’ll be back for more birthday cake next year and to meet Flavia again . Elizabeth and Francis
Almeta
icon-Leisure
Leisure
10.0
/10
Reviewed 25 week(s) ago

Expedia Group verified review

Cute little hotel, pet friendly which was great, gave a bowl and blanket for the dog, cute touch. Only issue was elevator is small. Evening staff and morning staff were super friendly. Stayed one night
Maureen
icon-Leisure
Leisure
10.0
/10
Reviewed 25 week(s) ago

Expedia Group verified review

Pleasant stay.
Quang
10.0
/10
Reviewed 27 week(s) ago

Hotels.com verified review

Lovely mini hotel. Our room was nicevan bright. Location is good, not in a touristy area which is suitable for person who want to stay with local people. Many restaurants around and you won't be trap with touristy bad food. Close to metro to city centre, only take 10 minutes or 30 minute walk.I would suggest the hotel to use a less intensive air freshener in the hotel as it was to strong, but luckily inside the room was no smell.
Read More
Eunice
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 27 week(s) ago

Expedia Group verified review

Amazing staff, Damian, Ana and Jenny were very helpful and they deserved a mayor recognition. Thanks for all your help.
Belen
4.0
/10
Reviewed 28 week(s) ago

Expedia Group verified review

Room smelled like sewage. They try to mask the smell with scented air fresheners. Hallway smelled like bad perfume. One of the nights we didn’t have hot water so I had to take a cold shower. Tried to call the front desk since I was not dressed and the phone didn’t work.
chelsea
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 31 week(s) ago

Expedia Group verified review

The place was nice but you can smell the sour from the bathroom which is the only complaint I have about the hotel except for that the staff were helpful and polite
WIOLETTA
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 32 week(s) ago

Expedia Group verified review

family of 4 ,the room super small. to top it off we had an issue with the flashing light from behind the tv all night.. it was fixed the next day and the hotel acknowledge the issue but we had a sleepless night and no discount was offer on the rate for that night.very different from Canada.we know that this was existing issue because there was a tape already that someone was trying to fix it before us. we will not return .
Read More
oscar
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 32 week(s) ago

Expedia Group verified review

Above all the staff was excellent!
Verified traveler
icon-Friends and Family
Friends and Family
10.0
/10
Reviewed 33 week(s) ago

Hotels.com verified review

Family of 4 - we stayed in a family suite that had 1 double bed and 2 single beds for one night. It was clean and comfortable. If you have. a car, be careful there is one side street where it may not be clear that after 7pm it is reserved for residents only. Check with the staff of the hotel when in doubt; we were glad we did and he was very nice and friendly! Lots of nice restaurants in the area, especially Nepalese restaurants.
Read More
Peter
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 34 week(s) ago

Expedia Group verified review

Everything about this place was great. Will stay again
Number of reviews per page
20
40