What do past guests say about Hotel Umu?

Hotel Umu is well-known for its Service and Facilites, Cleanliness, Room Comfort, as reviewed by verified Traveloka guests.

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Hotel Umu

Name: Hotel Umu
Address: Avenida Bernardo Santareno, Santarém (São Nicolau), Santarém, Portugal, Avenida Bernardo Santareno, Santarém, Portugal
Rating: 8.2

Hotels

8.2

/10

Very Good

199 reviews

What Guests Say About Their Stay

Stella

10.0

/ 10

People working at the front desk were amazing. We have to check out earlier, before breakfast. They packed us togo lunch boxes and made fresh coffee at 6:45 am!

jose

10.0

/ 10

Nice hotel worth the price. Rooms have older style vibe. Bed is comfortable.

Mariana

10.0

/ 10

A cute hotel with everything you need. Within walking distance you can find 3 large supermarkets to buy water, snacks and at Pingo Doce you will find a large lunch selection. The rooms were spacious, and the bed was very comfortable. Love the little desk area next to the window, you can work and enjoy a nice view outside. The breakfast was good, with a variety of fresh fruit, cake, juice, eggs and bread. There was something for everyone. All around we enjoyed our stay at hotel umu.

In the Area

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Avenida Bernardo Santareno, Santarém (São Nicolau), Santarém, Portugal

Main Facilities

Restaurant

24-Hour Front Desk

Parking

WiFi

Elevator

Hotel Umu is located in area / city Santarém (São Nicolau). 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

Available Room Types in Hotel Umu

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What's around Hotel Umu

Avenida Bernardo Santareno, Santarém (São Nicolau), Santarém, Portugal

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General

Near Convento de São Francisco

Location

With a stay at Hotel Umu in Santarém, you'll be within a 15-minute walk of Convento de São Francisco and Igreja do Seminario. This spa hotel is 1.3 mi (2 km) from Igreja da Santa Clara and 1.4 mi (2.2 km) from Igreja de Marvila.

Attractions

Distances are displayed to the nearest 0.1 mile and kilometer.

Convento de São Francisco - 1.2 km / 0.8 mi
Igreja do Seminario - 1.2 km / 0.8 mi
Igreja da Santa Clara - 1.5 km / 0.9 mi
Igreja de Marvila - 1.7 km / 1.1 mi
Torre das Cabacas - 1.7 km / 1.1 mi
Igreja da Graca - 1.8 km / 1.1 mi
Museu Arqueológico - 1.8 km / 1.1 mi
Portas do Sol - 2.1 km / 1.3 mi
Tagus Valley - 2.3 km / 1.4 mi
CNEMA - 3.7 km / 2.3 mi
Living Science Center Alviela - Carsoscópio - 29.8 km / 18.5 mi
Rio Maior Municipal Stadium - 31.2 km / 19.4 mi
Algar do Pena - 31.2 km / 19.4 mi
Rio Maior Salt Flats - 33.1 km / 20.6 mi
Grutas de Alvados & Grutas de Santo António - 33.8 km / 21 mi

Facilities

Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. Additional features at this hotel include complimentary wireless internet access, concierge services, and a banquet hall.

Business Facilities

Featured amenities include a business center, a 24-hour front desk, and luggage storage. This hotel has 2 meeting rooms available for events. Guests may use a roundtrip airport shuttle for a surcharge, and free self parking is available onsite.

Dining

Take advantage of the hotel's room service (during limited hours). Wrap up your day with a drink at the bar/lounge. A complimentary buffet breakfast is served on weekdays from 7:30 AM to 10:00 AM and on weekends from 8:00 AM to 11:00 AM.

Rooms

Make yourself at home in one of the 67 air-conditioned rooms featuring flat-screen televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms have deep soaking bathtubs and complimentary toiletries. Conveniences include phones, as well as safes and desks.

All facilities in Hotel Umu

Bar, Cafe and Lounge

Common Space

Lobby

Exterior

Others

General

Banquet
Smoking area
Parking
Terrace

Public Facilities

Parking
Safety deposit box
Elevator

Hotel Services

Luggage storage
24-hour Receptionist
Concierge

Things to Do

Spa
Garden

Food and Drinks

Buffet breakfast
Breakfast

Connectivity

Free WiFi

Business Facilities

Business facilities

Nearby Facilities

ATM/Banking

Accommodation Policy & General Information in Hotel Umu

Check-in/Check-out Time

Check-in:

From 15:00

Check-out:

Before 12:00

General Check-in Instructions

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cribs/infant beds and rollaway/extra beds
This property accepts credit cards; cash is not accepted
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit

, Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.

Pets

Pets Not Allowed

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General Information

Popular Facilities	Restaurant, 24-Hour Front Desk, Parking, WiFi, Elevator
Check-In / Check-Out Time	From 15:00 - to 12:00
Breakfast Availability	Yes, hotel has room that provide breakfast
Available rooms at Hotel Umu	67
Another facilities in Hotel Umu	Banquet, Smoking area, Terrace, Safety deposit box, Luggage storage

Frequently asked question in Hotel Umu

What are available facilities at Hotel Umu?

There are top facilites at Hotel Umu such as Restaurant, 24-Hour Front Desk, Parking, WiFi, Elevator. (some may require extra charges)

What is normal check-in & check-out time at Hotel Umu?

The standard check-in time at Hotel Umu is starting from From 15:00 while the latest check-out time is at Before 12:00

Does Hotel Umu provide breakfast?

Yes, Hotel Umu provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.

What is the star rating of Hotel Umu?

Hotel Umu is a 3.0-star hotel.

How many rooms are available at Hotel Umu?

Hotel Umu has 67 rooms in total.

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More Reviews from Other Guests in Hotel Umu

Overall Ratings & Reviews Hotel Umu

Other sources (199)

8.2

Very Good

From 199 reviews

Cleanliness

8.4

Room Comfort

7.6

Service and Facilites

8.6

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Traveler Reviews Hotel Umu

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Top reviews

JUDITH

Friends and Family Family

6.0

/10

Reviewed 27 week(s) ago

Hotels.com verified review

The shower in my room was very tiny and there is no way of avoiding getting the bathroom floor wet. Probably why there's a drain in the bathroom floor. The night stand, shelves and suitcase stands look like someone built them from plain wood and put them in the room. No "real" furniture except for the very low beds. It'll do if you just need a place to sleep. However the complimentary breakfast was nice enough and they didn't throw you out before you were done eating. Staff were friendly and helpful. I suggest booking through Hotels.com for a better rate. The walk in rate is much more expensive which was unfortunate since we wanted to extend our stay. There is heat and a/c in the rooms.

Stella

10.0

/10

Reviewed 39 week(s) ago

Expedia Group verified review

People working at the front desk were amazing. We have to check out earlier, before breakfast. They packed us togo lunch boxes and made fresh coffee at 6:45 am!

Charles

10.0

/10

Reviewed 43 week(s) ago

Expedia Group verified review

jose

10.0

/10

Reviewed 47 week(s) ago

Expedia Group verified review

Nice hotel worth the price. Rooms have older style vibe. Bed is comfortable.

GONZALO

Business

10.0

/10

Reviewed 55 week(s) ago

Hotels.com verified review

a bit old in infraestructure and lack of plugs for work in the room

Joao

10.0

/10

Reviewed 79 week(s) ago

Expedia Group verified review

Good place

alzira

Leisure

4.0

/10

Reviewed 90 week(s) ago

Expedia Group verified review

The room itself the bathroom bathtub door full of old dirty you can see I don’t know why they can’t they don’t have inspect after cleaning to make sure to expensive never again thank You

Michael

with Partner

4.0

/10

Reviewed 112 week(s) ago

Hotels.com verified review

Very urban location with traffic noise. Booked a superior room, but small, sparse, very basic, no telephone, TV not working. Definitely not superior! These issues were raised, receptionist promised partial refund but manager totally refused any compensation, even through official complaint from Hotels.com. Extremely disappointing. We would definitely not recommend.

Russell

Business and Leisure with Partner

8.0

/10

Reviewed 120 week(s) ago

Expedia Group verified review

Only this was spa is offsite

Eldo

Leisure

8.0

/10

Reviewed 238 week(s) ago

Expedia Group verified review

This was a fine place to stay. It was a little out of the core area of the city and required some hill climbing or a 6€ cab fare into the old town, and a longer ride to the train station. However, this hotel offered a more competitive room price to make up for the less convenient location.

luis

Friends and Family Family

8.0

/10

Reviewed 240 week(s) ago

Hotels.com verified review

nice

Gregory

with Partner

8.0

/10

Reviewed 245 week(s) ago

Hotels.com verified review

It was a lovely hotel, with dining options close by (check out the restaurant XPTO next door -- delicious and friendly). The hotel breakfast was also really nice. The beds were a little stiff and old, but it didn't bother us. The room was very clean and comfortable.

Verified traveler

Business

8.0

/10

Reviewed 246 week(s) ago

Hotels.com verified review

The staff was very helpful, the breakfast was quite diversified and complet, my only dislike is the Windows are not double glass so you hear all noises, the doors have no good insulation so you could listen everything even from other rooms which affected my quality of stay. If this details are improved and the bathroom modernised it has all chances to be a 8+ hotel. Might stay again if needed due to closeness to hospital and due to its budget price.

keith

8.0

/10

Reviewed 352 week(s) ago

Hotels.com verified review

Good for one night but no restaurant.

Verified traveler

Business

6.0

/10

Reviewed 385 week(s) ago

Expedia Group verified review

Staff were excellent - very friendly and helpful. Room was very basic, so I felt overpriced for what it was, and clearly not one of the rooms featured in the listing. Breakfast was average but the coffee was unpleasant. However, a good location for my needs

Don

8.0

/10

Reviewed 402 week(s) ago

Expedia Group verified review

Parking on site. Balcony appreciated. A little out of town but still quite accessible. Supermarket nearby.

Verified traveler

with Partner

8.0

/10

Reviewed 404 week(s) ago

Hotels.com verified review

Front desk staff were very helpful re restaurants, activities, train schedule. The hotel is not convenient to the historic area of the town, about a half hour walk. It was hard to find initially. Nice room, good service, but not convenient.

Mariana

Family

10.0

/10

Reviewed 410 week(s) ago

Hotels.com verified review

CHARLES

Family

6.0

/10

Reviewed 423 week(s) ago

Hotels.com verified review

Dated rooms in need of renovation urgently. Excellent staff, friendly e very helpful. Food at the snack bar very good.

Michele

Friends and Family Family

10.0

/10

Reviewed 20 week(s) ago

Hotels.com verified review

Tudo maravilhoso, limpo, confortável, café da manhã excelente. Valeu cada centavo

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Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.