What do past guests say about Hotel Umu?

Hotel Umu is well-known for its Cleanliness, Service and Facilites, Room Comfort, as reviewed by verified Traveloka guests.

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Hotel Umu

Name: Hotel Umu
Address: Avenida Bernardo Santareno, Santarém (São Nicolau), Santarém, Distrito de Santarém, Portugal, Avenida Bernardo Santareno, Distrito de Santarém, Portugal
Rating: 8.2

Hotels

8.2

/10

Very Good

156 reviews

What Guests Say About Their Stay

jose

10.0

/ 10

Nice hotel worth the price. Rooms have older style vibe. Bed is comfortable.

Fatima

10.0

/ 10

Gostei muito do quarto e do pequeno almoço. Está bem localizado e numa zona agradável.

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Mariana

10.0

/ 10

A cute hotel with everything you need. Within walking distance you can find 3 large supermarkets to buy water, snacks and at Pingo Doce you will find a large lunch selection. The rooms were spacious, and the bed was very comfortable. Love the little desk area next to the window, you can work and enjoy a nice view outside. The breakfast was good, with a variety of fresh fruit, cake, juice, eggs and bread. There was something for everyone. All around we enjoyed our stay at hotel umu.

In the Area

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Avenida Bernardo Santareno, Santarém (São Nicolau), Santarém, Distrito de Santarém, Portugal

Main Facilities

Restaurant

24-Hour Front Desk

WiFi

Elevator

Hotel Umu is located in area / city Santarém (São Nicolau). 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

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What's around Hotel Umu

Avenida Bernardo Santareno, Santarém (São Nicolau), Santarém, Distrito de Santarém, Portugal

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Location

Hotel Umu is located in area / city Santarém (São Nicolau).

About Hotel Umu

Splendid service together with wide range of facilities provided will make you complain for nothing during your stay at Hotel Umu.

Get the best deal for finest quality of spa treatment to unwind and rejuvenate yourself.

24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

Hotel Umu is a hotel with great comfort and excellent service according to most hotel's guests.

With all facilities offered, Hotel Umu is the right place to stay.

All facilities in Hotel Umu

Others

General

Parking
Banquet
Smoking area
Terrace

Hotel Services

Tours
Luggage storage
24-hour Receptionist
Concierge

Public Facilities

Others
Safety deposit box
Elevator

Food and Drinks

Bar
Breakfast

Things to Do

Spa
Garden

Business Facilities

Meeting facilities
Business center

Connectivity

Free WiFi

Shuttle Service

Airport transfer (surcharge)

Nearby Facilities

ATM/Banking

Accommodation Policy & General Information in Hotel Umu

Important Note

Rollaway bed fee: EUR 20.5 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cribs/infant beds and rollaway/extra beds
This property accepts credit cards; cash is not accepted
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit

Front desk staff will greet guests on arrival at the property.

Hotel only accepts guests with minimum age of 18

Check-in/Check-out Time

Check-in:

From 15:00

Check-out:

Before 12:00

Hotel policy is not yet available.

General Information

Popular Facilities	Restaurant, 24-Hour Front Desk, WiFi, Elevator
Check-In / Check-Out Time	From 15:00 - to 12:00
Breakfast Availability	Yes, hotel has room that provide breakfast
Available rooms at Hotel Umu	67
Another facilities in Hotel Umu	Parking, Banquet, Smoking area, Terrace, Tours

Frequently asked question in Hotel Umu

What are available facilities at Hotel Umu?

There are top facilites at Hotel Umu such as Restaurant, 24-Hour Front Desk, WiFi, Elevator. (some may require extra charges)

What is normal check-in & check-out time at Hotel Umu?

The standard check-in time at Hotel Umu is starting from From 15:00 while the latest check-out time is at Before 12:00

Does Hotel Umu provide breakfast?

Yes, Hotel Umu provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.

What is the star rating of Hotel Umu?

Hotel Umu is a 3.0-star hotel.

How many rooms are available at Hotel Umu?

Hotel Umu has 67 rooms in total.

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More Reviews from Other Guests in Hotel Umu

Overall Ratings & Reviews Hotel Umu

Other sources (156)

8.2

Very Good

From 156 reviews

Cleanliness

8.4

Room Comfort

7.6

Service and Facilites

8.4

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Traveler Reviews Hotel Umu

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Top reviews

Charles

10.0

/10

Reviewed 13 week(s) ago

Expedia Group verified review

jose

10.0

/10

Reviewed 17 week(s) ago

Expedia Group verified review

Nice hotel worth the price. Rooms have older style vibe. Bed is comfortable.

GONZALO

Business

10.0

/10

Reviewed 26 week(s) ago

Hotels.com verified review

a bit old in infraestructure and lack of plugs for work in the room

Joao

10.0

/10

Reviewed 49 week(s) ago

Expedia Group verified review

Good place

alzira

Leisure

4.0

/10

Reviewed 61 week(s) ago

Expedia Group verified review

The room itself the bathroom bathtub door full of old dirty you can see I don’t know why they can’t they don’t have inspect after cleaning to make sure to expensive never again thank You

Michael

4.0

/10

Reviewed 82 week(s) ago

Hotels.com verified review

Very urban location with traffic noise. Booked a superior room, but small, sparse, very basic, no telephone, TV not working. Definitely not superior! These issues were raised, receptionist promised partial refund but manager totally refused any compensation, even through official complaint from Hotels.com. Extremely disappointing. We would definitely not recommend.

Russell

Business and Leisure with Partner

8.0

/10

Reviewed 90 week(s) ago

Expedia Group verified review

Only this was spa is offsite

Eldo

Leisure

8.0

/10

Reviewed 209 week(s) ago

Expedia Group verified review

This was a fine place to stay. It was a little out of the core area of the city and required some hill climbing or a 6€ cab fare into the old town, and a longer ride to the train station. However, this hotel offered a more competitive room price to make up for the less convenient location.

luis

Friends and Family

8.0

/10

Reviewed 211 week(s) ago

Hotels.com verified review

nice

Gregory

8.0

/10

Reviewed 216 week(s) ago

Hotels.com verified review

It was a lovely hotel, with dining options close by (check out the restaurant XPTO next door -- delicious and friendly). The hotel breakfast was also really nice. The beds were a little stiff and old, but it didn't bother us. The room was very clean and comfortable.

Verified traveler

Business

8.0

/10

Reviewed 217 week(s) ago

Hotels.com verified review

The staff was very helpful, the breakfast was quite diversified and complet, my only dislike is the Windows are not double glass so you hear all noises, the doors have no good insulation so you could listen everything even from other rooms which affected my quality of stay. If this details are improved and the bathroom modernised it has all chances to be a 8+ hotel. Might stay again if needed due to closeness to hospital and due to its budget price.

keith

8.0

/10

Reviewed 322 week(s) ago

Hotels.com verified review

Good for one night but no restaurant.

Verified traveler

Business

6.0

/10

Reviewed 355 week(s) ago

Expedia Group verified review

Staff were excellent - very friendly and helpful. Room was very basic, so I felt overpriced for what it was, and clearly not one of the rooms featured in the listing. Breakfast was average but the coffee was unpleasant. However, a good location for my needs

Don

8.0

/10

Reviewed 372 week(s) ago

Expedia Group verified review

Parking on site. Balcony appreciated. A little out of town but still quite accessible. Supermarket nearby.

Verified traveler

8.0

/10

Reviewed 374 week(s) ago

Hotels.com verified review

Front desk staff were very helpful re restaurants, activities, train schedule. The hotel is not convenient to the historic area of the town, about a half hour walk. It was hard to find initially. Nice room, good service, but not convenient.

Mariana

10.0

/10

Reviewed 380 week(s) ago

Hotels.com verified review

CHARLES

6.0

/10

Reviewed 393 week(s) ago

Hotels.com verified review

Dated rooms in need of renovation urgently. Excellent staff, friendly e very helpful. Food at the snack bar very good.

jose manuel

Business

6.0

/10

Reviewed 18 week(s) ago

Hotels.com verified review

El hotel esta bien, hace años que lo visito y me gusta , pero me parece de muy poca clase por no decir otra cosa que cobren la botella de agua grande a 4€. Cuando me iba a dormir pedi una en recepcion y eso me querian cobrar 4 €. Logicamente le dije a las chicas que me parecia un robo y fui a coger la que tenia en mi coche. Creo que es abusivo cobrar esa cantidad por algo que es necesario. El personal muy correcto siempre.

Alvaro

Leisure Family

6.0

/10

Reviewed 18 week(s) ago

Expedia Group verified review

Mejorar el baño, arreglar defectos del baño

Stefan

Leisure with Partner

8.0

/10

Reviewed 25 week(s) ago

Expedia Group verified review

Das Hotel liegt etwas außerhalb vom Zentrum, das hatten wir allerdings im Vorfeld gewusst. Preis-Leistungsverhältnis war gut. Sehr nettes Personal an der Rezeption.

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Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.