Neya Porto Hotel

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9.2
/10
Exceptional
814 reviews

What Guests Say About Their Stay

Lynda

10.0
/ 10
We had to stay a few extra nights due to flight cancellations and the staff were very compassionate and accommodating. Super quiet location with several nice restaurants nearby. The courtyard was a lovely place to chill and the rooftop bar has one of the best views in town! And the gym was a bonus that helped us workout out our stress!

Jessika

10.0
/ 10
Absolutely incredible hotel with amazing stuff. Everything was absolutely amazing. Even the rooftop, uh, bar was super nice to to watch the sunset and drink a cup of coffee or a pint of beer. We had the best time walking towards the town from this hotel. Next by the river And we definitely enjoy the free bikes.And I just loved it here.I will definitely come back as many times as I can

Jill

10.0
/ 10
Great location on the river, quite away from town. Wonderful rooftop bar views!
In the Area
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Rua de Monchique, 35-41, Massarelos, Porto, Distrito do Porto, Portugal, 4050-394

Main Facilities

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Restaurant
24-Hour Front Desk
Parking
WiFi
Elevator
Staying at Neya Porto Hotel is a good choice when you are visiting Massarelos. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
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What's around Neya Porto Hotel

Rua de Monchique, 35-41, Massarelos, Porto, Distrito do Porto, Portugal, 4050-394
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Lobby Neya Porto Hotel
Lobby 2 Neya Porto Hotel

Discover More About Neya Porto Hotel

General


Near Crystal Palace Gardens

Location


A stay at Neya Porto Hotel places you in the heart of Porto, within a 15-minute walk of Porto Historic Center and Ribeira Square. This family-friendly hotel is 1.2 mi (1.9 km) from Porto Cathedral and 1.3 mi (2 km) from Dom Luis I Bridge.

Attractions


Distances are displayed to the nearest 0.1 mile and kilometer.

Museum of Port Wine - 0.2 km / 0.1 mi
Alfandega Congress Center - 0.5 km / 0.3 mi
Porto Historic Center - 0.9 km / 0.5 mi
Crystal Palace Gardens - 0.9 km / 0.6 mi
Soares dos Reis National Museum - 0.9 km / 0.6 mi
São Domingos Square - 0.9 km / 0.6 mi
Rosa Mota Pavilion - 1 km / 0.6 mi
Church of Sao Francisco - 1 km / 0.6 mi
Jardim da Cordoaria - 1 km / 0.6 mi
Palacio das Artes - 1 km / 0.6 mi
Stock Exchange Palace - 1 km / 0.6 mi
Rua das Flores - 1 km / 0.6 mi
Igreja do Carmo - 1.1 km / 0.7 mi
House of the Prince - 1.1 km / 0.7 mi
Miradouro da Vitoria - 1.1 km / 0.7 mi

The preferred airport for Neya Porto Hotel is Porto Airport (OPO) - 18.9 km / 11.8 mi

Facilities


Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. Additional features at this hotel include complimentary wireless internet access, concierge services, and a communal living room.

Business Facilities


Featured amenities include a business center, express check-out, and complimentary newspapers in the lobby. Planning an event in Porto? This hotel has 1346 square feet (125 square meters) of space consisting of a conference center and 3 meeting rooms. Self parking (subject to charges) is available onsite.

Dining


You can enjoy a meal at Viva Porto serving the guests of Neya Porto Hotel, or stop in at the snack bar/deli. Wrap up your day with a drink at the bar/lounge. Continental breakfasts are available daily from 7:00 AM to 10:30 AM for a fee.

Rooms


Make yourself at home in one of the 124 air-conditioned rooms featuring minibars and flat-screen televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with bathtubs or showers feature complimentary toiletries and hair dryers. Conveniences include phones, as well as laptop-compatible safes and desks.

All facilities in Neya Porto Hotel

Entertainment Facility Neya Porto Hotel
Entertainment Facility
Functional Hall Neya Porto Hotel
Functional Hall
Common Space Neya Porto Hotel
Common Space
Lobby Neya Porto Hotel
Lobby
Exterior Neya Porto Hotel
Exterior

Hotel Services

  • Laundry service
  • Newspaper in lobby
  • Luggage storage
  • Express check-out
  • 24-hour Receptionist
  • Concierge

Things to Do

  • Romantic proposal packages
  • Spa
  • Picnic area
  • Garden

General

  • Rooftop terrace
  • Banquet
  • Parking
  • Terrace

Business Facilities

  • Conference center
  • Business facilities
  • Business facilities
  • Conference rooms

Family-friendly Facilities

  • Kids club
  • Toys
  • Children games

Food and Drinks

  • Vegetarian meal
  • Breakfast
  • Snack bar

Public Facilities

  • Elevator
  • Smoke-free area
  • Safety deposit box

Accessibilty

  • Accessible parking
  • Accessible bathroom

Connectivity

  • Free WiFi

Accommodation Policy & General Information in Neya Porto Hotel

Check-in/Check-out Time

Check-in:
From 15:00
Check-out:
Before 12:00

General Check-in Instructions

  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • This property accepts credit cards, debit cards, and cash
  • Cashless transactions are available
  • This property uses some wind, solar, and geothermal energy; some water is reused through a grey water recycling system
  • Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
, To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.

Pets

Pets Not Allowed
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General Information

Popular Facilities
Restaurant, 24-Hour Front Desk, Parking, WiFi, Elevator
Check-In / Check-Out Time
From 15:00 - to 12:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at Neya Porto Hotel
124
Number of floors in Neya Porto Hotel
5
Another facilities in Neya Porto Hotel
Laundry service, Newspaper in lobby, Luggage storage, Express check-out, 24-hour Receptionist

Frequently asked question in Neya Porto Hotel

What are available facilities at Neya Porto Hotel?
There are top facilites at Neya Porto Hotel such as Restaurant, 24-Hour Front Desk, Parking, WiFi, Elevator. (some may require extra charges)
What is normal check-in & check-out time at Neya Porto Hotel?
The standard check-in time at Neya Porto Hotel is starting from From 15:00 while the latest check-out time is at Before 12:00
Does Neya Porto Hotel provide breakfast?
Yes, Neya Porto Hotel provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is the star rating of Neya Porto Hotel?
Neya Porto Hotel is a 4.0-star hotel.
How many floors does Neya Porto Hotel have?
Neya Porto Hotel has 5 floors.
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More Reviews from Other Guests in Neya Porto Hotel

9.2
Exceptional
From 814 reviews
Cleanliness

9.6

Room Comfort

9.4

Service and Facilites

9.2

Sort by
Most Relevant
Preferences
See All

Traveler Reviews Neya Porto Hotel

Number of reviews per page
20
40
Top reviews
Jaewon
icon-with Partner
with Partner
8.0
/10
Reviewed 13 week(s) ago

Hotels.com verified review

Very nice looking hotel. Location is not going to lie you will need transportation or walk little bit to get to places but area is very safe and most of all VIEWS are amazing!! cant beat it! staff is very friendly and room is clean! bathroom sink was draining little bit slowly but that was no issue. If you walk like 20 minutes to the boardwalk by the water they have many places to eat and drink and enjoy! GOOD place!
Read More
Lynda
10.0
/10
Reviewed 13 week(s) ago

Hotels.com verified review

We had to stay a few extra nights due to flight cancellations and the staff were very compassionate and accommodating. Super quiet location with several nice restaurants nearby. The courtyard was a lovely place to chill and the rooftop bar has one of the best views in town! And the gym was a bonus that helped us workout out our stress!
Read More
Suhail
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Very nice hotel and great staff
Jessika
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Absolutely incredible hotel with amazing stuff. Everything was absolutely amazing. Even the rooftop, uh, bar was super nice to to watch the sunset and drink a cup of coffee or a pint of beer. We had the best time walking towards the town from this hotel. Next by the river And we definitely enjoy the free bikes.And I just loved it here.I will definitely come back as many times as I can
Read More
Jill
icon-Friends and Family Family
Friends and Family Family
10.0
/10
Reviewed 15 week(s) ago

Hotels.com verified review

Great location on the river, quite away from town. Wonderful rooftop bar views!
Johanna
icon-Family
Family
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

I loved this Hotel. Clean rooms, very spacious and beautiful views.
GARY JOHN
icon-with Partner
with Partner
10.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

Very clean and helpful staff. Like cookies and sweets in the afternoon
Tanwi
icon-
10.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

Great hotel and perfect stay in Porto! There is car parking too.
Lisa
icon-
10.0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

The breakfast menu is fresh, with many, many options. The staff at this Hotel is AMAZING, so helpful and kind. The location is away from downtown, which is exactly what I wanted, and is across the street from the riverfront. There is easy access to a Bus Line, and is close to the Crystal Palace Garden. The only disappointing feature was the cost of breakfast. I've had similar breakfasts at other hotels which was included for free. 18 Euros seemed very steep to me.
Read More
Haylen
icon-with Friends
with Friends
10.0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

Absolutely loved this hotel. The staff was welcoming and very professional. I went to the spa for a massage and Sophia took fantastic care of me. Everything was clean, relaxing, and overall a wonderful experience. Breakfast was great as well - they had buffet style with several options. If i return to Porto i will definitely stay here again.
Read More
Andres
icon-with Partner
with Partner
10.0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

Todo demasiado bien, la habitacióncon muyb buena vista. El desayuno muy básico pero una muy buena opción para quedarse
Kathryn
icon-with Partner
with Partner
8.0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

The room was clean, the staff were very friendly and breakfast was fresh. However, parking on site is a bit harrowing as you need to drive on the tram tracks to get into the garage (tight fit). Also, if you are on one end of the hotel around 5 am a party starts next door with pounding music waking you up!
ian
icon-
10.0
/10
Reviewed 21 week(s) ago

Expedia Group verified review

A good location, great staff, good spa facilities and a nice quiet room.
Shannon
icon-Family
Family
10.0
/10
Reviewed 21 week(s) ago

Expedia Group verified review

Great location, amazing staff and ambience.
Xian Si
icon-with Partner
with Partner
6.0
/10
Reviewed 21 week(s) ago

Expedia Group verified review

The entire feel of the hotel is more on a 3 star than 4 star, from amenities to staff. Best part about the hotel is the view and rooftop.
Maria
icon-with Children
with Children
10.0
/10
Reviewed 22 week(s) ago

Expedia Group verified review

N/A
Sarah Anne
icon-with Partner
with Partner
8.0
/10
Reviewed 22 week(s) ago

Expedia Group verified review

Lukewarm cooked food
Surinder
icon-Family
Family
2.0
/10
Reviewed 22 week(s) ago

Expedia Group verified review

Don’t ever stay in this hotel. Totsll tip off. We are here for the wedding and thus hotel doesn’t give you Iron even. Air conditioners not in even in 23-24 degrees temperatures. TV is not working. There’s nobody to help. Staff said no technician to fix tv they will mot turn on the air conditioner until May. Soooo disappointed. Management should return my money.
Read More
Edmundo
icon-with Partner
with Partner
10.0
/10
Reviewed 22 week(s) ago

Expedia Group verified review

Friendly staff
Keren
8.0
/10
Reviewed 22 week(s) ago

Expedia Group verified review

Very good location and super friendly and professional staff
Number of reviews per page
20
40

Ready to make up your mind?

Book Your Stay Now
Exterior 4 Neya Porto Hotel

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
9.2
Exceptional
From 814 reviews
Cleanliness

9.6

Room Comfort

9.4

Service and Facilites

9.2

Sort by
Most Relevant
Preferences
See All

Traveler Reviews Neya Porto Hotel

Number of reviews per page
20
40
Top reviews
Jaewon
icon-with Partner
with Partner
8.0
/10
Reviewed 13 week(s) ago

Hotels.com verified review

Very nice looking hotel. Location is not going to lie you will need transportation or walk little bit to get to places but area is very safe and most of all VIEWS are amazing!! cant beat it! staff is very friendly and room is clean! bathroom sink was draining little bit slowly but that was no issue. If you walk like 20 minutes to the boardwalk by the water they have many places to eat and drink and enjoy! GOOD place!
Read More
Lynda
10.0
/10
Reviewed 13 week(s) ago

Hotels.com verified review

We had to stay a few extra nights due to flight cancellations and the staff were very compassionate and accommodating. Super quiet location with several nice restaurants nearby. The courtyard was a lovely place to chill and the rooftop bar has one of the best views in town! And the gym was a bonus that helped us workout out our stress!
Read More
Suhail
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Very nice hotel and great staff
Jessika
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Absolutely incredible hotel with amazing stuff. Everything was absolutely amazing. Even the rooftop, uh, bar was super nice to to watch the sunset and drink a cup of coffee or a pint of beer. We had the best time walking towards the town from this hotel. Next by the river And we definitely enjoy the free bikes.And I just loved it here.I will definitely come back as many times as I can
Read More
Jill
icon-Friends and Family Family
Friends and Family Family
10.0
/10
Reviewed 15 week(s) ago

Hotels.com verified review

Great location on the river, quite away from town. Wonderful rooftop bar views!
Johanna
icon-Family
Family
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

I loved this Hotel. Clean rooms, very spacious and beautiful views.
GARY JOHN
icon-with Partner
with Partner
10.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

Very clean and helpful staff. Like cookies and sweets in the afternoon
Tanwi
icon-
10.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

Great hotel and perfect stay in Porto! There is car parking too.
Lisa
icon-
10.0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

The breakfast menu is fresh, with many, many options. The staff at this Hotel is AMAZING, so helpful and kind. The location is away from downtown, which is exactly what I wanted, and is across the street from the riverfront. There is easy access to a Bus Line, and is close to the Crystal Palace Garden. The only disappointing feature was the cost of breakfast. I've had similar breakfasts at other hotels which was included for free. 18 Euros seemed very steep to me.
Read More
Haylen
icon-with Friends
with Friends
10.0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

Absolutely loved this hotel. The staff was welcoming and very professional. I went to the spa for a massage and Sophia took fantastic care of me. Everything was clean, relaxing, and overall a wonderful experience. Breakfast was great as well - they had buffet style with several options. If i return to Porto i will definitely stay here again.
Read More
Andres
icon-with Partner
with Partner
10.0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

Todo demasiado bien, la habitacióncon muyb buena vista. El desayuno muy básico pero una muy buena opción para quedarse
Kathryn
icon-with Partner
with Partner
8.0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

The room was clean, the staff were very friendly and breakfast was fresh. However, parking on site is a bit harrowing as you need to drive on the tram tracks to get into the garage (tight fit). Also, if you are on one end of the hotel around 5 am a party starts next door with pounding music waking you up!
ian
icon-
10.0
/10
Reviewed 21 week(s) ago

Expedia Group verified review

A good location, great staff, good spa facilities and a nice quiet room.
Shannon
icon-Family
Family
10.0
/10
Reviewed 21 week(s) ago

Expedia Group verified review

Great location, amazing staff and ambience.
Xian Si
icon-with Partner
with Partner
6.0
/10
Reviewed 21 week(s) ago

Expedia Group verified review

The entire feel of the hotel is more on a 3 star than 4 star, from amenities to staff. Best part about the hotel is the view and rooftop.
Maria
icon-with Children
with Children
10.0
/10
Reviewed 22 week(s) ago

Expedia Group verified review

N/A
Sarah Anne
icon-with Partner
with Partner
8.0
/10
Reviewed 22 week(s) ago

Expedia Group verified review

Lukewarm cooked food
Surinder
icon-Family
Family
2.0
/10
Reviewed 22 week(s) ago

Expedia Group verified review

Don’t ever stay in this hotel. Totsll tip off. We are here for the wedding and thus hotel doesn’t give you Iron even. Air conditioners not in even in 23-24 degrees temperatures. TV is not working. There’s nobody to help. Staff said no technician to fix tv they will mot turn on the air conditioner until May. Soooo disappointed. Management should return my money.
Read More
Edmundo
icon-with Partner
with Partner
10.0
/10
Reviewed 22 week(s) ago

Expedia Group verified review

Friendly staff
Keren
8.0
/10
Reviewed 22 week(s) ago

Expedia Group verified review

Very good location and super friendly and professional staff
Number of reviews per page
20
40