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Penha Longa Resort
Hotels
9.2
/10
Exceptional
400 reviews
What Guests Say About Their Stay
Tom
10.0
/ 10
The service is excellent and the hotel staff are very very friendly! I love it when you have a first name basis with the staff. The onsite restaurants are excellent! I would definitely return to this hotel.
Richard Allen
10.0
/ 10
We had a wonderful stay here. Even though it was pouring rain the whole time, we loved all the amenities that were offered at Penha Longa. The staff were incredibly helpful and very kind. Every single one we came in contact with. The indoor pool and spa facilities were amazing! The beautiful chocolate were so special and we bought lots to take home. Our Junior Suite was comfortable and the room service was quick and very good for the kids. We loved our stay and would have loved to stay much longer. Great hotel!
Elora
10.0
/ 10
I cannot give enough positive accolades for my stay. The resort is stunning, all the food was modestly priced and exceptional. I didn’t have a single bad meal. The rooms were spacious and beautiful, and the pools were great! Especially the staff was exceptional.
Each restaurant we dined in did not disappoint, you don’t even have to leave. Only gripe is the several day Indian wedding blaring their music during their festivities our entire stay. Could have done without that experience.
In the Area
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Estrada da Lagoa Azul, Sintra (São Pedro de Penaferrim), Sintra, Distrito de Lisboa, Portugal, 2714-511
Main Facilities
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Swimming Pool
Restaurant
24-Hour Front Desk
Parking
Elevator
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Available Room Types in Penha Longa Resort
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Estrada da Lagoa Azul, Sintra (São Pedro de Penaferrim), Sintra, Distrito de Lisboa, Portugal, 2714-511
Discover More About Penha Longa Resort
Location
Penha Longa Resort is located in area / city Sintra (São Pedro de Penaferrim).
About Penha Longa Resort
The highest quality service accompanying its extensive facilities will make you get the ultimate holiday experience.
The hotel’s fitness center is a must-try during your stay here.
Have an enjoyable and relaxing day at the pool, whether you’re traveling solo or with your loved ones.
Get the best deal for finest quality of spa treatment to unwind and rejuvenate yourself.
24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
Savor your favorite dishes with special cuisines from Penha Longa Resort exclusively for you.
Enjoy luxurious treats and incomparable experience by staying at Penha Longa Resort.
All facilities in Penha Longa Resort
Others
Things to Do
- Outdoor pool
- Indoor pool
- Picnic area
- Garden
- Library
- Shops
- Beach umbrella
- Turkish bath
- Spa
- Health club
- Sauna
- Steam room
- Pool cabanas
- Pool sun loungers
Hotel Services
- Tours
- Multilingual staff
- Laundry service
- Express check-in
- Newspaper in lobby
- Wedding service
- Luggage storage
- Express check-out
- Porter
- 24-hour Receptionist
- Concierge
General
- Banquet
- Ballroom
- Reception hall
- Terrace
- Lockers
- Smoking area
- Fireplace in lobby
- Parking
Sports and Recreations
- Outdoor tennis court
- Fitness center
- Game room
- Trampolines
- Tennis court
- Golf course
- Billiard
Transportation
- Casino shuttle (surcharge)
- Shopping center shuttle (surcharge)
- Access to train station (surcharge)
- Limo or town car service
- Beach shuttle (surcharge)
- Valet parking
Business Facilities
- Conference center
- Business center
- Meeting facilities
- Conference room
- Conference rooms
- Computer station
Family-friendly Facilities
- Children club (surcharge)
- Babysitting & childcare (surcharge)
- Toys
- Children games
- Children pool
Public Facilities
- Others
- Elevator
- Coffee/tea in lobby
- Restaurant
- Safety deposit box
Food and Drinks
- Bar
- Poolside bar
- Snack bar
Nearby Facilities
- Hair salon
- ATM/Banking
- Souvenir shop
Shuttle Service
- Cruise shuttle (surcharge)
- Airport transfer (surcharge)
Kids and Pets
- Babysitting with surcharge
Connectivity
- LAN Internet
In-room Facilities
- TV
Accommodation Policy & General Information in Penha Longa Resort
Important Note
- Airport shuttle fee: EUR 85 per vehicle (one way)
- Pet deposit: EUR 175 per stay
- Pet fee: EUR 125 per accommodation, per stay plus EUR 125 one-time cleaning fee
- Service animals are exempt from fees
- Late check-out is available for a fee (subject to availability)
- Rollaway bed fee: EUR 55.0 per night
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
- A tax is imposed by the city: EUR 2.00 per person, per night, up to 3 nights. This tax does not apply to children under 13 years of age.
- Resort fee: EUR 0 per person, per night
- Business center/computer access
- Concierge service
- Fitness center access
- Health club access
- Housekeeping
- In-room bottled water
- In-room coffee
- In-room safe
- Internet access
- Pool access
We have included all charges provided to us by the property.
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- This property accepts credit cards; cash is not accepted
- Cashless transactions are available
- Long-term renters welcome
- This property uses solar energy
- Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
- This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
- This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
- Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
This property offers transfers from the cruise terminal, airport, and train station (surcharges may apply). To arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival at the property.
Hotel only accepts guests with minimum age of 18
Check-in/Check-out Time
Check-in:
From 15:00
Check-out:
Before 12:00
Hotel policy is not yet available.
General Information
Popular Facilities | Swimming Pool, Restaurant, 24-Hour Front Desk, Parking, Elevator |
Check-In / Check-Out Time | From 15:00 - Before 12:00 |
Available rooms at Penha Longa Resort | 204 |
Number of floors in Penha Longa Resort | 4 |
Another facilities in Penha Longa Resort | Outdoor pool, Indoor pool, Picnic area, Garden, Library |
Frequently asked question in Penha Longa Resort
What are available facilities at Penha Longa Resort?
There are top facilites at Penha Longa Resort such as Swimming Pool, Restaurant, 24-Hour Front Desk, Parking, Elevator. (some may require extra charges)
What is normal check-in & check-out time at Penha Longa Resort?
The standard check-in time at Penha Longa Resort is starting from From 15:00 while the latest check-out time is at Before 12:00
More Reviews from Other Guests in Penha Longa Resort
Other sources (400)
9.2
Exceptional
From 400 reviews
Cleanliness
9.4
Room Comfort
9.4
Location
8.8
Service and Facilites
9.2
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Traveler Reviews Penha Longa Resort
Number of reviews per page
20
40
Top reviews
Tom
Leisure
10.0
/10
Reviewed 15 week(s) ago
Expedia Group verified review
The service is excellent and the hotel staff are very very friendly! I love it when you have a first name basis with the staff. The onsite restaurants are excellent! I would definitely return to this hotel.
Richard Allen
Leisure Family
10.0
/10
Reviewed 20 week(s) ago
Expedia Group verified review
We had a wonderful stay here. Even though it was pouring rain the whole time, we loved all the amenities that were offered at Penha Longa. The staff were incredibly helpful and very kind. Every single one we came in contact with. The indoor pool and spa facilities were amazing! The beautiful chocolate were so special and we bought lots to take home. Our Junior Suite was comfortable and the room service was quick and very good for the kids. We loved our stay and would have loved to stay much longer. Great hotel!
Read More
Justin
Leisure with Partner
10.0
/10
Reviewed 20 week(s) ago
Expedia Group verified review
Beautiful property service and food 5 star
Alex
10.0
/10
Reviewed 27 week(s) ago
Hotels.com verified review
The resort is great with very friendly staff! I would highly recommend.
Srinivas
Leisure Family
10.0
/10
Reviewed 36 week(s) ago
Expedia Group verified review
Too slow staff
Scout
Leisure
10.0
/10
Reviewed 39 week(s) ago
Expedia Group verified review
Beautiful place, wonderful staff
Paula plaia
Leisure with Partner
10.0
/10
Reviewed 43 week(s) ago
Expedia Group verified review
Beautiful grounds and spacious rooms. Staff top notch. Comfortable.
SAVITRI
Leisure with Partner
10.0
/10
Reviewed 44 week(s) ago
Expedia Group verified review
Beautiful clean and friendly staff
Elora
10.0
/10
Reviewed 46 week(s) ago
Hotels.com verified review
I cannot give enough positive accolades for my stay. The resort is stunning, all the food was modestly priced and exceptional. I didn’t have a single bad meal. The rooms were spacious and beautiful, and the pools were great! Especially the staff was exceptional.
Each restaurant we dined in did not disappoint, you don’t even have to leave. Only gripe is the several day Indian wedding blaring their music during their festivities our entire stay. Could have done without that experience.
Read More
Steven
Leisure Family
10.0
/10
Reviewed 48 week(s) ago
Expedia Group verified review
We loved Ritz Carlton Penha Longa. Excellent hotel with beautiful room, great pool and spa and a golf course, if that is your thing. Convenient to both Sintra and Cascais. 2 different Michelin starred restaurants on property and a very nice breakfast.
Sylvain
6.0
/10
Reviewed 48 week(s) ago
Hotels.com verified review
L’endroit est très beau mais les chambres on besoin de beaucoup d’amour. J’ai organiser un congrès à l’hôtel en 2000 et il me semble que rien n’a changer dans les chambres ainsi que le mobilier. Besoin de beaucoup d’amour.
Susan
Leisure with Partner
8.0
/10
Reviewed 49 week(s) ago
Expedia Group verified review
Great location, well appointed beautiful and clean. Comfortable beds etc.
Bhavika
Leisure with Children
10.0
/10
Reviewed 49 week(s) ago
Expedia Group verified review
Amazing staff and great property. True 5 star service - they are amazing people. My kid made friends with so many of the staff.
Balram
Leisure Family
10.0
/10
Reviewed 50 week(s) ago
Expedia Group verified review
There is nothing negative to say about the property.
Everything is taken care of.
There is not a NO in their vocabulary, everything is a YES.
Just Beautiful Beautiful Beautiful
Jacob
Friends and Family
6.0
/10
Reviewed 51 week(s) ago
Hotels.com verified review
The hotel is big and relatively dated. We had a lot of small issues which might have been because it was high season and busy. However, every day we had to ask for our toilet to be fixed because it leaked. It was never fixed and it was only the last day we were asked if we wanted a different room. Also, we gave our laundry the day before leaving and brought to the front desk and told them we were leaving and it needed to be ready for our departure the next day. Not only was it not ready but it hadn’t even gone to the wash. When we got it back it was mixed with someone else’s dirty clothes. The staff apologised and gave me a free nights worth of loyalty points from Marriott which was nice but I haven’t received them yet, but I assume I will in due course. I think the hotel is too big and too dated to be five stars. They had some really good staff and some really average staff. I don’t think there is much value for money here.
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Manav
Leisure with Children
4.0
/10
Reviewed 52 week(s) ago
Expedia Group verified review
The air conditioning in the executive suite wasnt working!
Suzanne
Leisure Family
10.0
/10
Reviewed 55 week(s) ago
Expedia Group verified review
Excellent
Ricky
Friends and Family
10.0
/10
Reviewed 56 week(s) ago
Hotels.com verified review
From the check in reception to check out the customer service was exceptional. Everyone was engaged and genuinely happy to assist. They were also happy to have a conversation at any time. The staff makes you feel welcomed and are truly happy with their roles and opportunities to assist in any way. The only other place I've experienced such pure genuine customer service was Jade Mountain in Saint Lucia.
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Mark
10.0
/10
Reviewed 61 week(s) ago
Hotels.com verified review
Place was amazing.
Staff always accommodating.
Quiet and relaxing.
Pool was a perfect way to finish the day.
You would not be disappointed.
Carly
10.0
/10
Reviewed 63 week(s) ago
Hotels.com verified review
The staff at Penha Longa were fantastic. Everyone was very accommodating and helpful. We spent 4 nights here for our Babymoon and were really pleased with our choice to stay here. My husband played 3 rounds of golf and I went to the spa for multiple treatments during the week. The food at the various restaurants was fantastic as well; we ate at Mercatto twice! We will definitely be back.
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Number of reviews per page
20
40
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Disclaimer
Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
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