PortoBay Serra Golf

Hotels
9.2
/10
Exceptional
197 reviews

What Guests Say About Their Stay

BENJAMIN

10.0
/ 10
Quiet,relaxing, and delicious breakfast. Rental car best way to explore Maderia. Note: existing hotel lot is a one way left turn only. Hotel needs to clear shrubs to see on-coming cars easer.

Daniel

10.0
/ 10
Very helpful staff. Excellent food and service. Nice happy hour. Poncha cocktail was excellent. Highly recommend this hotel.

Nic

10.0
/ 10
Arrived at midnight after a long journey to a helpful smiling face. Most comfortable beds. Lovely and peaceful and quiet. Allowed an extended room check out. Good exercise/swimming pool . Lovely gardens Top marks in every way!
In the Area
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Sítio dos Casais Próximos, Santo da Serra, Santo António da Serra, Machico, Madeira, Portugal, 9100-255

Main Facilities

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Swimming Pool
24-Hour Front Desk
Parking
WiFi
PortoBay Serra Golf is a hotel is located at Santo António da Serra. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
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What's around PortoBay Serra Golf

Sítio dos Casais Próximos, Santo da Serra, Santo António da Serra, Machico, Madeira, Portugal, 9100-255
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Discover More About PortoBay Serra Golf

General


Near Quinta Da Junta

Location


Located in Santa Cruz, PortoBay Serra Golf is a 1-minute drive from Santo da Serra Golf Club and 14 minutes from Funchal Ecological Park. This golf hotel is 5 mi (8 km) from Palmeiras Beach and 8.5 mi (13.7 km) from Faial Beach.

Attractions


Distances are displayed to the nearest 0.1 mile and kilometer.

Quinta Da Junta - 0.3 km / 0.2 mi
Santo da Serra Market - 0.6 km / 0.4 mi
Santo da Serra Golf Club - 1.2 km / 0.7 mi
Laurisilva of Madeira - 5.3 km / 3.3 mi
Aquaparque Madeira - 6.6 km / 4.1 mi
Palmeiras Beach - 8 km / 5 mi
Igreja Matriz de Machico - 8.1 km / 5.1 mi
Forte de Nossa Senhora do Amparo - 8.5 km / 5.3 mi
Machico Beach - 8.6 km / 5.3 mi
Pico do Facho Viewpoint - 10.2 km / 6.3 mi
Whale Museum - 11.8 km / 7.3 mi
Madeira Whale Museum - 12.6 km / 7.8 mi
Funchal Ecological Park - 13 km / 8.1 mi
Sao Lourenco Point - 13.7 km / 8.5 mi
Faial Beach - 13.7 km / 8.5 mi

The preferred airport for PortoBay Serra Golf is Cristiano Ronaldo Airport (FNC) - 8.7 km / 5.4 mi

Facilities


Take advantage of recreational opportunities offered, including an indoor pool, a sauna, and a fitness center. This hotel also features complimentary wireless internet access and tour/ticket assistance.

Business Facilities


Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and multilingual staff. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free self parking is available onsite.

Dining


Satisfy your appetite for dinner at the hotel's restaurant, Avo Micas, or stay in and take advantage of the room service (during limited hours). A complimentary buffet breakfast is included.

Rooms


Make yourself at home in one of the 21 air-conditioned rooms featuring minibars and Smart televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms have complimentary toiletries and bidets. Conveniences include phones, as well as safes and desks.

All facilities in PortoBay Serra Golf

Swimming Pool PortoBay Serra Golf
Swimming Pool
Entertainment Facility PortoBay Serra Golf
Entertainment Facility
Fitness Center PortoBay Serra Golf
Fitness Center
Common Space PortoBay Serra Golf
Common Space
Lobby PortoBay Serra Golf
Lobby

Things to Do

  • Outdoor facilities
  • Indoor pool
  • Garden
  • Spa
  • Sauna
  • Pool sun loungers

Public Facilities

  • Parking
  • Smoke-free area
  • Safety deposit box

Hotel Services

  • Laundry service
  • Multilingual staff
  • 24-hour Receptionist

Sports and Recreations

  • Billiard
  • Fitness center

Connectivity

  • Free WiFi

Accommodation Policy & General Information in PortoBay Serra Golf

Important Note
Planning to check in outside the check-in time (such as early morning or late in the evening)? You can arrange it directly with the property!

Check-in/Check-out Time

Check-in:
14:00 - 00:00
Check-out:
Before 12:00

General Check-in Instructions

  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • This property accepts credit cards and cash
  • Safety features at this property include a fire extinguisher
  • Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Drinks are not included in rate plans that include meals.
, This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools. Half Board rate plans do not include drinks.

Pets

Service Animals Allowed
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General Information

Popular Facilities
Swimming Pool, 24-Hour Front Desk, Parking, WiFi
Check-In / Check-Out Time
From 14:00 - 00:00 - to 12:00
Available rooms at PortoBay Serra Golf
21
Number of floors in PortoBay Serra Golf
3
Another facilities in PortoBay Serra Golf
Outdoor facilities, Indoor pool, Garden, Spa, Sauna

Frequently asked question in PortoBay Serra Golf

What are available facilities at PortoBay Serra Golf?
There are top facilites at PortoBay Serra Golf such as Swimming Pool, 24-Hour Front Desk, Parking, WiFi. (some may require extra charges)
What is normal check-in & check-out time at PortoBay Serra Golf?
The standard check-in time at PortoBay Serra Golf is starting from 14:00 - 00:00 while the latest check-out time is at Before 12:00
What is the star rating of PortoBay Serra Golf?
PortoBay Serra Golf is a 4.0-star hotel.
How many floors does PortoBay Serra Golf have?
PortoBay Serra Golf has 3 floors.
How many rooms are available at PortoBay Serra Golf?
PortoBay Serra Golf has 21 rooms in total.
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More Reviews from Other Guests in PortoBay Serra Golf

9.2
Exceptional
From 197 reviews
Cleanliness

9.6

Room Comfort

9.2

Location

8.4

Service and Facilites

9.2

Sort by
Most Relevant
Preferences
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Traveler Reviews PortoBay Serra Golf

Number of reviews per page
20
40
Top reviews
eric
icon-Friends and Family Family
Friends and Family Family
10.0
/10
Reviewed 13 week(s) ago

Hotels.com verified review

Excellent breakfast
Silke
icon-with Partner
with Partner
8.0
/10
Reviewed 17 week(s) ago

Hotels.com verified review

Lovely breakfast, indoor pool and sauna are great for colder months and rainy days. Rooms and hotel furnishings are very tasteful and pleasant. Dinner options are very good. Good base for walks and perfect for golf. Staff is sometimes hard to find, renovations were ongoing and it would have been nice to know about that upfront. Overall
Read More
Oscar
6.0
/10
Reviewed 31 week(s) ago

Hotels.com verified review

Hotel is aging and not the best upkeep. The real issue is the staff that are rude. Whilst we were there, there was renovation and drilling in front of our door from 9:30 and they created water damage in one of the common rooms downstairs so we were unable to use it. After the first day. For this they made a gesture. However, overall experience was definitely not up to standard.
Read More
BENJAMIN
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 34 week(s) ago

Expedia Group verified review

Quiet,relaxing, and delicious breakfast. Rental car best way to explore Maderia. Note: existing hotel lot is a one way left turn only. Hotel needs to clear shrubs to see on-coming cars easer.
Daniel
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 36 week(s) ago

Expedia Group verified review

Very helpful staff. Excellent food and service. Nice happy hour. Poncha cocktail was excellent. Highly recommend this hotel.
david
icon-Leisure with Friends
Leisure with Friends
8.0
/10
Reviewed 41 week(s) ago

Expedia Group verified review

Tropical environments
Nikki
icon-Leisure with Partner
Leisure with Partner
6.0
/10
Reviewed 92 week(s) ago

Expedia Group verified review

Staff were nice and tried to please but service was slow. Difficult to get staff attention in the restaurant. The hotel was nice but the area was quite desolate. Very limited options for eating (1 village diner, and a couple of bars) The golf nearby was excellent and the pick up service was helpful. We didn’t have a hire car and getting around was hard. We really relied on the pick ups for the guided Levada walks
Read More
Verified traveler
icon-with Partner
with Partner
8.0
/10
Reviewed 96 week(s) ago

Hotels.com verified review

There's nothing special to do in the mountain area and the morning is pretty cloudy without view, also there's no view from the room. I expected to have better aroma in the room and in the pool and lobby area. The bad was soft and comfortable, the bath kit was nice, and the breakfast was good.
Carol
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 122 week(s) ago

Expedia Group verified review

It was close to the airport
Ashley
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 147 week(s) ago

Expedia Group verified review

Great value. Property is 15 min drive to Funchal and centrally located of renting a car on Madeira. Beware parking is limited on the property.
Nic
icon-Friends and Family Family
Friends and Family Family
10.0
/10
Reviewed 209 week(s) ago

Hotels.com verified review

Arrived at midnight after a long journey to a helpful smiling face. Most comfortable beds. Lovely and peaceful and quiet. Allowed an extended room check out. Good exercise/swimming pool . Lovely gardens Top marks in every way!
Janet
icon-with Partner
with Partner
8.0
/10
Reviewed 231 week(s) ago

Hotels.com verified review

Lovely small hotel very friendly and the food was very good
Verified traveler
icon-with Partner
with Partner
10.0
/10
Reviewed 268 week(s) ago

Hotels.com verified review

The staff at the hotel was absolutely amazing, so friendly and helpful, especially Marília.
Martin
icon-with Partner
with Partner
8.0
/10
Reviewed 288 week(s) ago

Hotels.com verified review

Room 301 in the main house is a lovely room with Juliet balcony and separate large outdoor terrace. The room is spacious with two armchairs and very comfortable bed. This would have been a top-notch five-star rating had it not been for the invasion of a few thousand ants. It took me and the horrified housekeeping staff an hour to clean them from a bag and the chair it was on. The dismissive response from the front desk was "oh yes, they come in when it rains."
Read More
Mrs T Joao
icon-with Partner
with Partner
6.0
/10
Reviewed 362 week(s) ago

Hotels.com verified review

I spent two days in the hotel. Considerations: 1.Sauna not working and No instruction on how make it work,só instructions could improve. 2. massage need to be booked 24h in advance, which is fine but sometimes you just need in the next few hours which would be nice 3. Smell of the aromatic essences could be more neutral - the smell was bothering so much that made me wake up several times on the first night until I get used to it. Honestly, it shouldn’t be needed those kind of aromas 4. Noise, the guest on the next room was sick and sneezing the whole second night, the room should have acoustics treatment 5. They do not provide conditioner, I would expect that from a 4 star hotel - so bring your own 6. Breakfast. Could be much better, specially the juices, they could be fresh and not box. Coffee is very week, so on the second night I decided to order something else instead of having their filtered coffee. 6. Croissant and pain au chocolate should be fresh, Food options could be more authentic and explore the Portuguese coiousine it is fine to have French or English breakfast if they are well made, the pastel de nata was delicious. I would recommend they order authentic things from a padaria (cassetinho for instance)
Read More
Alexander
icon-with Partner
with Partner
10.0
/10
Reviewed 364 week(s) ago

Hotels.com verified review

A friendly hotel in the hills of Madeira, a 15 minute drive from the airport. Quiet, relaxing, good breakfast, the restaurant serves excellent (simple) dinners, the old block is lovely.
Verified traveler
8.0
/10
Reviewed 470 week(s) ago

Hotels.com verified review

Lovely hotel, nice room. Good breakfast. No air conditioning in the room so would have been good to have had a fan.
Verified traveler
8.0
/10
Reviewed 491 week(s) ago

Expedia Group verified review

Cosy hotel, amazing room, friendly staff very homely.
Verified traveler
8.0
/10
Reviewed 510 week(s) ago

Expedia Group verified review

Lovely hotel. Quite expected Miss Marple to appear round the corner, has that vintage charm yet with great modern facilities. Loved it!
Lukasz
10.0
/10
Reviewed 510 week(s) ago

Expedia Group verified review

Hotel is verry nice. Great place to forget about every day life. Beautiful area. Quiet. Amazing people work in. I had a morning flight and breakfast was ready especially for us!! Btw. It was amazing breakfast. The only one think i didnt like was paid afternoon tea which should be free but this is just a tip to management.
Number of reviews per page
20
40

Ready to make up your mind?

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Lobby 4 PortoBay Serra Golf

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
9.2
Exceptional
From 197 reviews
Cleanliness

9.6

Room Comfort

9.2

Location

8.4

Service and Facilites

9.2

Sort by
Most Relevant
Preferences
See All

Traveler Reviews PortoBay Serra Golf

Number of reviews per page
20
40
Top reviews
eric
icon-Friends and Family Family
Friends and Family Family
10.0
/10
Reviewed 13 week(s) ago

Hotels.com verified review

Excellent breakfast
Silke
icon-with Partner
with Partner
8.0
/10
Reviewed 17 week(s) ago

Hotels.com verified review

Lovely breakfast, indoor pool and sauna are great for colder months and rainy days. Rooms and hotel furnishings are very tasteful and pleasant. Dinner options are very good. Good base for walks and perfect for golf. Staff is sometimes hard to find, renovations were ongoing and it would have been nice to know about that upfront. Overall
Read More
Oscar
6.0
/10
Reviewed 31 week(s) ago

Hotels.com verified review

Hotel is aging and not the best upkeep. The real issue is the staff that are rude. Whilst we were there, there was renovation and drilling in front of our door from 9:30 and they created water damage in one of the common rooms downstairs so we were unable to use it. After the first day. For this they made a gesture. However, overall experience was definitely not up to standard.
Read More
BENJAMIN
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 34 week(s) ago

Expedia Group verified review

Quiet,relaxing, and delicious breakfast. Rental car best way to explore Maderia. Note: existing hotel lot is a one way left turn only. Hotel needs to clear shrubs to see on-coming cars easer.
Daniel
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 36 week(s) ago

Expedia Group verified review

Very helpful staff. Excellent food and service. Nice happy hour. Poncha cocktail was excellent. Highly recommend this hotel.
david
icon-Leisure with Friends
Leisure with Friends
8.0
/10
Reviewed 41 week(s) ago

Expedia Group verified review

Tropical environments
Nikki
icon-Leisure with Partner
Leisure with Partner
6.0
/10
Reviewed 92 week(s) ago

Expedia Group verified review

Staff were nice and tried to please but service was slow. Difficult to get staff attention in the restaurant. The hotel was nice but the area was quite desolate. Very limited options for eating (1 village diner, and a couple of bars) The golf nearby was excellent and the pick up service was helpful. We didn’t have a hire car and getting around was hard. We really relied on the pick ups for the guided Levada walks
Read More
Verified traveler
icon-with Partner
with Partner
8.0
/10
Reviewed 96 week(s) ago

Hotels.com verified review

There's nothing special to do in the mountain area and the morning is pretty cloudy without view, also there's no view from the room. I expected to have better aroma in the room and in the pool and lobby area. The bad was soft and comfortable, the bath kit was nice, and the breakfast was good.
Carol
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 122 week(s) ago

Expedia Group verified review

It was close to the airport
Ashley
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 147 week(s) ago

Expedia Group verified review

Great value. Property is 15 min drive to Funchal and centrally located of renting a car on Madeira. Beware parking is limited on the property.
Nic
icon-Friends and Family Family
Friends and Family Family
10.0
/10
Reviewed 209 week(s) ago

Hotels.com verified review

Arrived at midnight after a long journey to a helpful smiling face. Most comfortable beds. Lovely and peaceful and quiet. Allowed an extended room check out. Good exercise/swimming pool . Lovely gardens Top marks in every way!
Janet
icon-with Partner
with Partner
8.0
/10
Reviewed 231 week(s) ago

Hotels.com verified review

Lovely small hotel very friendly and the food was very good
Verified traveler
icon-with Partner
with Partner
10.0
/10
Reviewed 268 week(s) ago

Hotels.com verified review

The staff at the hotel was absolutely amazing, so friendly and helpful, especially Marília.
Martin
icon-with Partner
with Partner
8.0
/10
Reviewed 288 week(s) ago

Hotels.com verified review

Room 301 in the main house is a lovely room with Juliet balcony and separate large outdoor terrace. The room is spacious with two armchairs and very comfortable bed. This would have been a top-notch five-star rating had it not been for the invasion of a few thousand ants. It took me and the horrified housekeeping staff an hour to clean them from a bag and the chair it was on. The dismissive response from the front desk was "oh yes, they come in when it rains."
Read More
Mrs T Joao
icon-with Partner
with Partner
6.0
/10
Reviewed 362 week(s) ago

Hotels.com verified review

I spent two days in the hotel. Considerations: 1.Sauna not working and No instruction on how make it work,só instructions could improve. 2. massage need to be booked 24h in advance, which is fine but sometimes you just need in the next few hours which would be nice 3. Smell of the aromatic essences could be more neutral - the smell was bothering so much that made me wake up several times on the first night until I get used to it. Honestly, it shouldn’t be needed those kind of aromas 4. Noise, the guest on the next room was sick and sneezing the whole second night, the room should have acoustics treatment 5. They do not provide conditioner, I would expect that from a 4 star hotel - so bring your own 6. Breakfast. Could be much better, specially the juices, they could be fresh and not box. Coffee is very week, so on the second night I decided to order something else instead of having their filtered coffee. 6. Croissant and pain au chocolate should be fresh, Food options could be more authentic and explore the Portuguese coiousine it is fine to have French or English breakfast if they are well made, the pastel de nata was delicious. I would recommend they order authentic things from a padaria (cassetinho for instance)
Read More
Alexander
icon-with Partner
with Partner
10.0
/10
Reviewed 364 week(s) ago

Hotels.com verified review

A friendly hotel in the hills of Madeira, a 15 minute drive from the airport. Quiet, relaxing, good breakfast, the restaurant serves excellent (simple) dinners, the old block is lovely.
Verified traveler
8.0
/10
Reviewed 470 week(s) ago

Hotels.com verified review

Lovely hotel, nice room. Good breakfast. No air conditioning in the room so would have been good to have had a fan.
Verified traveler
8.0
/10
Reviewed 491 week(s) ago

Expedia Group verified review

Cosy hotel, amazing room, friendly staff very homely.
Verified traveler
8.0
/10
Reviewed 510 week(s) ago

Expedia Group verified review

Lovely hotel. Quite expected Miss Marple to appear round the corner, has that vintage charm yet with great modern facilities. Loved it!
Lukasz
10.0
/10
Reviewed 510 week(s) ago

Expedia Group verified review

Hotel is verry nice. Great place to forget about every day life. Beautiful area. Quiet. Amazing people work in. I had a morning flight and breakfast was ready especially for us!! Btw. It was amazing breakfast. The only one think i didnt like was paid afternoon tea which should be free but this is just a tip to management.
Number of reviews per page
20
40