SANA Reno Hotel

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8.6
/10
Very Good
1,004 reviews

What Guests Say About Their Stay

Mark

10.0
/ 10
My only issue was with the listing on this site. It said that it included a bathtub. This was one of the reasons that we picked this hotel. However, it appears that not all of the rooms did include one. When we checked in, we discovered this. The staff was unable to move us to another room that night due to lack of availability, but the next day, they moved us to another room and moved our luggage for us while we were out for the day. They were extremely helpful. If we had known that not all of the rooms had bathtubs, we would have made a special request for one that did upon booking. The incorrect booking caused an unnecessary inconvenience but fortunately, the staff was extremely professional and helpful in assisting us.

Bridgid

10.0
/ 10
Brilliant location Helpful staff Lots of choices for breakfast Beautiful clean hotel

Mark

10.0
/ 10
Location was ideal to explore Lisbon, as pivotal underground interchange station in the Lisbon Metro network, connecting the Blue Line (Linha Azul) and the Red Line (Linha Vermelha). Staff were helpfull, bar staff always on form with recommendation for type of local portugese drink to suit or match taste buds of UK beers and larger. Loved the iced glasses. Breakfast good, with wide selection.
In the Area
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Avenida Duque de Ávila, 195/7, São Sebastião da Pedreira, Lisbon, Lisboa, Portugal, 1050-082

Main Facilities

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This accommodation offers:
Outdoor pool
Laundry service
Parking
Luggage storage
Elevator
Rooftop terrace
Business facilities
SANA Reno Hotel is a hotel is located at São Sebastião da Pedreira. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
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What's around SANA Reno Hotel

Avenida Duque de Ávila, 195/7, São Sebastião da Pedreira, Lisbon, Lisboa, Portugal, 1050-082
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Lobby SANA Reno Hotel
Lobby 2 SANA Reno Hotel

Discover More About SANA Reno Hotel

General
In Lisbon (Lisbon City Center)

Location
SANA Reno Hotel is centrally located in Lisbon, a 4-minute walk from El Corte Ingles Mall and 10 minutes by foot from Gulbenkian Museum. This hotel is 2.2 mi (3.5 km) from Santa Justa Elevator and 2.3 mi (3.7 km) from Rossio Square.

Attractions
Distances are displayed to the nearest 0.1 mile and kilometer.

El Corte Ingles Mall - 0.4 km / 0.2 mi
Eduardo VII Park - 0.6 km / 0.3 mi
Saldanha Square - 0.6 km / 0.4 mi
Gulbenkian Museum - 0.8 km / 0.5 mi
Estufa Fria - 0.8 km / 0.5 mi
Coracao de Jesus - 1 km / 0.6 mi
Hospital Curry Cabral - 1 km / 0.6 mi
Marquis of Pombal Square - 1.4 km / 0.9 mi
Avenida da Liberdade - 1.5 km / 0.9 mi
Avenida Almirante Reis - 1.5 km / 1 mi
Amoreiras Shopping Center - 2 km / 1.2 mi
Cinemateca Portuguesa Museum - 2 km / 1.2 mi
University of Lisbon - 2.1 km / 1.3 mi
Botanical Garden - 2.2 km / 1.4 mi
Torel Garden - 2.2 km / 1.4 mi

The nearest airports are:
Humberto Delgado Airport (LIS) - 7.1 km / 4.4 mi
Cascais (CAT) - 21.3 km / 13.2 mi

The preferred airport for SANA Reno Hotel is Humberto Delgado Airport (LIS).

Facilities
Be sure to enjoy recreational amenities including an outdoor pool and a sauna. Additional amenities at this hotel include complimentary wireless internet access, concierge services, and babysitting (surcharge).

Business Facilities
Featured amenities include a business center, dry cleaning/laundry services, and a 24-hour front desk. Planning an event in Lisbon? This hotel has 1615 square feet (150 square meters) of space consisting of conference space and 3 meeting rooms. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and self parking (subject to charges) is available onsite.

Dining
Enjoy a meal at the restaurant, or stay in and take advantage of the hotel's room service (during limited hours). Wrap up your day with a drink at the bar/lounge. Buffet breakfasts are available daily from 7:00 AM to 11:00 AM for a fee.

Rooms
Make yourself at home in one of the 92 guestrooms featuring minibars and LCD televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with bathtubs feature complimentary toiletries and bidets. Conveniences include phones, as well as safes and desks.

All facilities in SANA Reno Hotel

Facility

  • Outdoor pool
Swimming Pool SANA Reno Hotel
Swimming Pool
Functional Hall SANA Reno Hotel
Functional Hall
Common Space SANA Reno Hotel
Common Space
Lobby SANA Reno Hotel
Lobby
Exterior SANA Reno Hotel
Exterior

Kids and Pets

  • Babysitting with surcharge

Transportation

  • Garage
  • Secure parking
  • Limited parking

Things to Do

  • Outdoor pool
  • Sauna
  • Pool sun loungers

Food and Drinks

  • Breakfast
  • Snack bar

Connectivity

  • Free WiFi

General

  • Banquet
  • Rooftop terrace
  • Parking

Accessibilty

  • Accessible bathroom
  • Accessible parking

Public Facilities

  • Parking
  • Smoke-free area
  • Safety deposit box
  • Elevator

Hotel Services

  • Laundry service
  • Luggage storage
  • Multilingual staff
  • 24-hour Receptionist
  • Concierge

Business Facilities

  • Business facilities
  • Business facilities
  • Conference rooms
  • Computer station

Accommodation Policy & General Information in SANA Reno Hotel

Important Note
Planning to check in outside the check-in time (such as early morning or late in the evening)? You can arrange it directly with the property!

General Check-in Instructions

  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates)
  • This property accepts credit cards; cash is not accepted
  • Safety features at this property include a fire extinguisher
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
, This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.

Pets

Pets Not Allowed
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General Information

Popular Facilities
Check-In / Check-Out Time
From 14:00 - 00:00 - to 12:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at SANA Reno Hotel
92
Number of floors in SANA Reno Hotel
8
Another facilities in SANA Reno Hotel
Babysitting with surcharge, Garage, Secure parking, Limited parking, Outdoor pool

Frequently asked question in SANA Reno Hotel

What is normal check-in & check-out time at SANA Reno Hotel?
The standard check-in time at SANA Reno Hotel is starting from 14:00 - 00:00 while the latest check-out time is at Before 12:00
Does SANA Reno Hotel provide breakfast?
Yes, SANA Reno Hotel provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is the star rating of SANA Reno Hotel?
SANA Reno Hotel is a 3.0-star hotel.
How many floors does SANA Reno Hotel have?
SANA Reno Hotel has 8 floors.
How many rooms are available at SANA Reno Hotel?
SANA Reno Hotel has 92 rooms in total.
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More Reviews from Other Guests in SANA Reno Hotel

Overall Ratings & Reviews SANA Reno Hotel

Traveloka (2)
Other sources (1,002)
8.6
Very Good
From 1,002 reviews
Cleanliness

9.0

Room Comfort

8.4

Location

8.8

Service and Facilites

8.8

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Traveler Reviews SANA Reno Hotel

Number of reviews per page
20
40
Top reviews
Estella
icon-with Friends
with Friends
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Lovely hotel great staff I would definitely stay here again!
Mark
icon-with Partner
with Partner
10.0
/10
Reviewed 17 week(s) ago

Hotels.com verified review

My only issue was with the listing on this site. It said that it included a bathtub. This was one of the reasons that we picked this hotel. However, it appears that not all of the rooms did include one. When we checked in, we discovered this. The staff was unable to move us to another room that night due to lack of availability, but the next day, they moved us to another room and moved our luggage for us while we were out for the day. They were extremely helpful. If we had known that not all of the rooms had bathtubs, we would have made a special request for one that did upon booking. The incorrect booking caused an unnecessary inconvenience but fortunately, the staff was extremely professional and helpful in assisting us.
Read More
Bridgid
icon-with Partner
with Partner
10.0
/10
Reviewed 17 week(s) ago

Hotels.com verified review

Brilliant location Helpful staff Lots of choices for breakfast Beautiful clean hotel
Justin
icon-
6.0
/10
Reviewed 20 week(s) ago

Hotels.com verified review

Clean and well placed hotel. Pool is very small for the number of hotel guests. Probably the worst breakfast that I have encountered. Poor coffee and breakfast staff far from helpful. The best thing I could find was a boiled egg. Better not to offer breakfast than make people pay for this. I didn’t return to breakfast for the next two mornings of my three night stay.
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amika jade
icon-with Children
with Children
10.0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

Clean friendly and amazing breakfast
Angela
icon-Friends and family with Friends
Friends and family with Friends
6.0
/10
Reviewed 21 week(s) ago

Hotels.com verified review

We really wanted to like this hotel. It was clean, close to the metro, close to shopping and restaurants, offered a great buffet breakfast, and had a very helpful bartender, Antonio. We unfortunately had issues over our six day stay that was separated by a four-day trip to the Azores. The first time we had issues with our room not being restocked with hand and bath soap, coffee pods, water, etc. We were never told until after we checked out that water and coffee pods were complimentary only on the first day. When we returned to the property, our air conditioner did not work in the room. The front desk staff came to the room and tried to fix it and stated that he had resolved the problem. We suffered in the heat overnight. The next day we complained and were told the air conditioner could not be fixed, so they agreed to put a fan in our room. The fan helped minimally. At around 9 pm the night before our departure, we were offered to be moved to another hotel; however, since we were prepared to leave the next morning at 3 a.m. to get to the airport, we declined the last minute offer.
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Mark
10.0
/10
Reviewed 21 week(s) ago

Expedia Group verified review

Location was ideal to explore Lisbon, as pivotal underground interchange station in the Lisbon Metro network, connecting the Blue Line (Linha Azul) and the Red Line (Linha Vermelha). Staff were helpfull, bar staff always on form with recommendation for type of local portugese drink to suit or match taste buds of UK beers and larger. Loved the iced glasses. Breakfast good, with wide selection.
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Farleen
icon-
10.0
/10
Reviewed 24 week(s) ago

Expedia Group verified review

Hotel was in a good location, within walking distance to shopping and restaurants. Staff was friendly and very helpful.
Qua
icon-with Friends
with Friends
8.0
/10
Reviewed 24 week(s) ago

Expedia Group verified review

Clean room with lots of space. A bit dated but very worth it for the pool. Also, super kind and helpful staff. Air conditioning was great. Breakfast was a solid standard European breakfast and sufficient.
Pamela
icon-with Friends
with Friends
8.0
/10
Reviewed 24 week(s) ago

Expedia Group verified review

All hotel staff except the manager were pleasant and helpful. Unfortunately, the online chat with property was not responsive at all. The property had a good breakfast. FYI, the hotel shuttle from the ¹airport to the property is 50 euros, and a taxi is 12 euros. The air conditioner in the room was not functioning. The manager was cranky about it, stating it couldn't be fixed until the next day and that he couldn't switch us to a different room. When I went to the front desk to talk about it, another room became available.
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Mary Margaret Te
icon-Family
Family
8.0
/10
Reviewed 25 week(s) ago

Expedia Group verified review

The room was very clean and nice - with complementary water, tea and coffee. Housekeeping cleaned the room daily and changed the towels. The breakfast also had good variety. The front desk staff member Carlos was very attentive, thorough, and kind, calling a taxi for us during our early checkout. The hotel’s location is also very convenient as it is near the metro station and is close to a Lidl supermarket and El Corte Ingles. Overall, I highly recommend this hotel!
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Jahan
icon-with Partner
with Partner
8.0
/10
Reviewed 27 week(s) ago

Expedia Group verified review

Yes it was good OK
Jean
icon-Family
Family
8.0
/10
Reviewed 30 week(s) ago

Expedia Group verified review

Good value for money, clean and large rooms. Just our room air conditioner wasn’t working and staff were quite unhelpful to get it fixed or change rooms for us.
Giancarlo
icon-Friends and family Family
Friends and family Family
8.0
/10
Reviewed 31 week(s) ago

Hotels.com verified review

Our stay would have been perfect if only the airconditioning is better. We were initially assigned to a room with a broken AC. They moved us to another room with a working AC the next day. Controls for the AC are in a main switch in the reception. They seem to have specific temperatures at certain times and for us it still wasn’t cold enough. We opened the window with little effect to cool the room. But we still slept soundly so it was fine. Rooms were clean. 1st set of tea and coffee in-room was free but they charge if you request more. We didn’t really need more as they serve good coffee and tea during breakfast. Good selection of food at breakfast buffet. Beds were comfortable. Staff were nice. Location was good. Close to a convenience store, cafes, restaurants, and shopping mall. Very cheap Uber/Bolt ride too if you want to get to the tourist spots. Oh, and the rooftop pool is a plus! Overall, we had a pleasant stay. Would recommend this hotel!
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Vicky
icon-with Children
with Children
8.0
/10
Reviewed 31 week(s) ago

Expedia Group verified review

Very helpful staff, good selection of food for breakfast. Room was clean & larger than expected, (we had 1 bedroom suite) slightly dated. Pool area was clean but busy the day we visited. Overall a good stay & if ever in Lisbon again I would happily stay there.
Amal
icon-with Partner
with Partner
4.0
/10
Reviewed 32 week(s) ago

Expedia Group verified review

The hotel itself is nice. However, some of the staff members, namely, Fayaz, was extremely rude and has no idea about how to deal with hotel guests. He should not be in the hospitality business. The mini bar in the room was not working, and they would not replace it. My wife and I, both seniors, had to get ice from the bar twice a day to make sure my medicine did not go bad. There is a coffee maker in the room; however, and to my surprise, the hotel charges for coffee buds and tea bags beyond the first day, which I have never heard of before.
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Gemma
icon-with Partner
with Partner
8.0
/10
Reviewed 33 week(s) ago

Expedia Group verified review

Room was small but clean. Breakfast was good, good selection of food available and due to an early flight staff offer us a take away breakfast on our final day. Staff were very helpful
Ruthza
icon-Family
Family
10.0
/10
Reviewed 33 week(s) ago

Expedia Group verified review

yes
Rohini
icon-
10.0
/10
Reviewed 37 week(s) ago

Expedia Group verified review

Great room. Pleasant stay. Thanks.
Dale
8.0
/10
Reviewed 37 week(s) ago

Expedia Group verified review

Great location. Staff were very accommodating and friendly.
Number of reviews per page
20
40

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Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.