The Luggage

Good location. Good value for the price. Only note the beds were hard and so was the cushion. Nice breakfast. Nice staff.

I was upgraded to a lovely spacious and bright room with a view of the Roman aqueduct. The room had historic character including wooden shutters and high ornate ceiling but had a modern bathroom and a comfortable bed with down pillows.

Cute hotel with continent location. Breakfast was nice. They advertised a bar, which was present but they told us we could not get a drink. Shower head was broken so unable to take a shower.

Great room, staff, area

This was an excellent location near activities and the local college. If you are able to walk without limitations, most things were within a 30 minutes walk. The only times I used Uber or Bolt was from the train station to the hotel. The breakfast was good and tasty.

Amazing, unusual place to stay. Beautiful interior, very comfortable bad and a lot of space! Highly recommend!

Awesome location to visit the University and area. Staff was great, helpful. Friendly., and attentive.

The Luggage is a beautiful property however my family of 4 adults was assigned to stay at the attic so the ceiling is an angled rooftop the beds are underneath you can easily bump your head anytime. Uncomfortable beds specifically bumpy pillows need an upgrade. Had difficulty carrying our luggage up n down the room no elevator. Otherwise good breakfast with fresh fruits, walk to University, parked our luggage after checkout. Glad we only have to stay for one night. I’ll give it a rating of 3.5.

The location is about 10-15 minutes walk to the university. It is a very slight hill going up, but not too bad. The room and bathroom are very spacious! Staff are friendly. Breakfast (10€/person) is good. Beautiful view from back balcony of the hotel.

The Studio was very basic, no coffee maker, not even a kettle, there were zero amenities. 2 glasses for 3 people. It was odd.

Very friendly staff

Very friendly and good service. we got a separate apartment (separate from the main building). we had booked a room with 2 twin beds and a queen bed, but got queen bed with sofa bed (that spit and slept 2). this was not adequate for 2 adult kids, so manager gave us the 3rd floor room in the main bldg which was better. however, for 3/4 tall people there was not enough head room. otherwise, all was pleasant. breakfast pretty good. location excellent.

Great super charming hotel.

The hotel itself is nice. In a older building but in good condition. We found the staff friendly and willing to offer advice. The downside is there is no dedicated parking. We had to find parking on a near by side street which was not optimal. Also the hotel is not within easy walking distance so an uber will probably be neccessary

just one room key. no hairdryer excellent location good breakfast

My room was very clean and comfortable and had everything I needed. I particularly liked the breakfast room and the breakfast they had which was about €10 and very much worth it. The breakfast room is sunny and has a view that is so lovely. The neighborhood is great and very close to the university. I thought the staff was very nice and accommodating. They were good hosts.

Place was very nice. The only problem is the stairs. There is no elevator. Also it is on a hilly road. That was difficult to walk. We had to take Uber everywhere because of those hilly roads.

I loved and reserved a room in the old building but got put in a modern addition; steep stairs to descend in middle of the night to toilet (75years old); noisy party till after midnight.

The property was badly maintained.

I will start by saying we try to avoid chain hotels and stay local. I do not understand the positive reviews for this hotel. This was the worst hotel of the 7 we stayed in during our 2 weeks in Portugal. It was musty, moldy, and dirty. The room smelled of sewage in the middle of the night. There was also black mold in the shower. The common areas also smelled musty. Dehumidifiers would be a great addition. There was also an annual parade for the students that prevented parking and caused most of the local restaurants to be close for the night. The parade never came up during any of our research. However the hotel emailed the morning of our check in suggesting that we wait until after 6 pm to arrive at the hotel because it was not accessible due to road closures and no parking anywhere in the city (it took until 9pm for the parking to clear out) Parking at the hotel was forbidden. The hotel waited until we could no longer cancel to inform us that it would take hours to find parking and we would be trapped in our room for the evening because trying to walk the streets with thousands of drunken students to find an open restaurant after the parking fiasco seemed like more than we wanted. This entire hotel experience felt like a bait and switch. Buyer beware what you see is, in fact, not what you get. Stay in a real hotel