Torel Palace Lisbon

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9.6
/10
Exceptional
546 reviews

What Guests Say About Their Stay

Laura

10.0
/ 10
We enjoyed our stay at Torel Palace Lisbon. We were upgraded to a suite that was beautifully appointed. The Manager went out of his way to make sure that our stay was exceptional. It was in a great location in the city. Wonderful restaurants were just a short walk away. I'd highly recommend Torel Palace Lisbon.

Steven

10.0
/ 10
Amazing place to stay with a great view. Friendly staff and such a great location. 10/10 Reccomend

Jason

10.0
/ 10
Incredible hotel and incredible staff. Close to everything but in a quieter area. Cannot recommend enough.
In the Area
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Rua Câmara Pestana, 45, Pena, Lisbon, Lisboa, Portugal, 1150-082

Main Facilities

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Swimming Pool
24-Hour Front Desk
Parking
Elevator
Staying at Torel Palace Lisbon is a good choice when you are visiting Pena. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
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What's around Torel Palace Lisbon

Rua Câmara Pestana, 45, Pena, Lisbon, Lisboa, Portugal, 1150-082
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Lobby Torel Palace Lisbon
Exterior 2 Torel Palace Lisbon

Discover More About Torel Palace Lisbon

General


Near Rossio Square

Location


A stay at Torel Palace Lisbon places you in the heart of Lisbon, within a 10-minute walk of Avenida da Liberdade and Rossio Square. This luxury hotel is 0.6 mi (1 km) from Santa Justa Elevator and 11.1 mi (17.8 km) from Costa da Caparica Beach.

Attractions


Distances are displayed to the nearest 0.1 mile and kilometer.

Avenida da Liberdade - 0.4 km / 0.3 mi
Coliseu dos Recreios - 0.4 km / 0.3 mi
Restauradores Square - 0.5 km / 0.3 mi
Hospital Sao Jose - 0.6 km / 0.3 mi
Martim Moniz Square - 0.6 km / 0.4 mi
Rossio Square - 0.6 km / 0.4 mi
National Theatre of D. Maria II - 0.6 km / 0.4 mi
Coracao de Jesus - 0.7 km / 0.4 mi
Avenida Almirante Reis - 0.7 km / 0.5 mi
Figueira Square - 0.8 km / 0.5 mi
Rua Augusta - 0.8 km / 0.5 mi
Botanical Garden - 0.9 km / 0.5 mi
Miradouro de São Pedro de Alcântara - 0.9 km / 0.6 mi
Principe Real Square - 0.9 km / 0.6 mi
Santa Justa Elevator - 1 km / 0.6 mi

The nearest airports are:
Humberto Delgado Airport (LIS) - 8.4 km / 5.2 mi
Cascais (CAT) - 21.7 km / 13.5 mi

The preferred airport for Torel Palace Lisbon is Humberto Delgado Airport (LIS).

Facilities


Enjoy recreational amenities such as an outdoor pool and a steam room. Additional features at this hotel include concierge services, babysitting (surcharge), and bike parking.

Business Facilities


Featured amenities include a computer station, dry cleaning/laundry services, and a 24-hour front desk. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and limited parking is available onsite.

Dining


Grab a bite at Black Pavilion, one of the hotel's 2 restaurants, or stay in and take advantage of the 24-hour room service. Unwind at the end of the day with a drink at the bar/lounge or the poolside bar. Buffet breakfasts are available daily from 8 AM to 11 AM for a fee.

Rooms


Make yourself at home in one of the 39 individually decorated guestrooms, featuring minibars and espresso makers. Your memory foam bed comes with Egyptian cotton sheets. 24-inch LCD televisions are provided, with cable programming available. Private bathrooms have complimentary toiletries and hair dryers.

All facilities in Torel Palace Lisbon

Bar, Cafe and Lounge Torel Palace Lisbon
Bar, Cafe and Lounge
Swimming Pool Torel Palace Lisbon
Swimming Pool
Functional Hall Torel Palace Lisbon
Functional Hall
Common Space Torel Palace Lisbon
Common Space
Lobby Torel Palace Lisbon
Lobby

Hotel Services

  • Laundry service
  • Multilingual staff
  • Luggage storage
  • Porter
  • 24-hour Receptionist
  • Concierge

Things to Do

  • Outdoor pool
  • Outdoor facilities
  • Garden
  • Steam room
  • Pool sun loungers

Public Facilities

  • Coffee/tea in lobby
  • Elevator
  • Parking
  • Smoke-free area
  • Safety deposit box

Transportation

  • Garage
  • Limited parking
  • Secure parking
  • Valet parking (surcharge)

Food and Drinks

  • Poolside bar
  • Breakfast
  • Snack bar

General

  • Parking
  • Terrace

Kids and Pets

  • Babysitting with surcharge

Business Facilities

  • Computer station

Accommodation Policy & General Information in Torel Palace Lisbon

Important Note
Planning to check in outside the check-in time (such as early morning or late in the evening)? You can arrange it directly with the property!

Check-in/Check-out Time

Check-in:
15:00 - 11:30
Check-out:
Before 12:00

General Check-in Instructions

  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
  • Guests must contact this property in advance to reserve onsite parking
  • This property accepts credit cards, debit cards, and cash
  • Cashless transactions are available
  • Parties and events are allowed on site
  • Long-term renters welcome
  • Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
  • Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
, This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.

Pets

Pets Allowed With Maximum Weight
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General Information

Popular Facilities
Swimming Pool, 24-Hour Front Desk, Parking, Elevator
Check-In / Check-Out Time
From 15:00 - 11:30 - to 12:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at Torel Palace Lisbon
39
Number of floors in Torel Palace Lisbon
2
Another facilities in Torel Palace Lisbon
Laundry service, Multilingual staff, Luggage storage, Porter, 24-hour Receptionist

Frequently asked question in Torel Palace Lisbon

What are available facilities at Torel Palace Lisbon?
There are top facilites at Torel Palace Lisbon such as Swimming Pool, 24-Hour Front Desk, Parking, Elevator. (some may require extra charges)
What is normal check-in & check-out time at Torel Palace Lisbon?
The standard check-in time at Torel Palace Lisbon is starting from 15:00 - 11:30 while the latest check-out time is at Before 12:00
Does Torel Palace Lisbon provide breakfast?
Yes, Torel Palace Lisbon provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is the star rating of Torel Palace Lisbon?
Torel Palace Lisbon is a 5.0-star hotel.
How many floors does Torel Palace Lisbon have?
Torel Palace Lisbon has 2 floors.
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More Reviews from Other Guests in Torel Palace Lisbon

9.6
Exceptional
From 546 reviews
Cleanliness

9.6

Room Comfort

9.4

Location

8.8

Service and Facilites

9.6

Sort by
Most Relevant
Preferences
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Traveler Reviews Torel Palace Lisbon

Number of reviews per page
20
40
Top reviews
Laura
icon-with Friends
with Friends
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

We enjoyed our stay at Torel Palace Lisbon. We were upgraded to a suite that was beautifully appointed. The Manager went out of his way to make sure that our stay was exceptional. It was in a great location in the city. Wonderful restaurants were just a short walk away. I'd highly recommend Torel Palace Lisbon.
Steven
icon-with Partner
with Partner
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Amazing place to stay with a great view. Friendly staff and such a great location. 10/10 Reccomend
Monique
10.0
/10
Reviewed 21 week(s) ago

Expedia Group verified review

Great staff!
Jason
icon-with Children
with Children
10.0
/10
Reviewed 22 week(s) ago

Expedia Group verified review

Incredible hotel and incredible staff. Close to everything but in a quieter area. Cannot recommend enough.
Pongwut
10.0
/10
Reviewed 24 week(s) ago

Expedia Group verified review

Clean room but there is some leaks at a window during rain storm but manageable. Other than that, the rest are great. Nice spacious clean room and bedding. Breakfast is nice and Ala carte.
kathleen
icon-with Partner
with Partner
10.0
/10
Reviewed 25 week(s) ago

Expedia Group verified review

The staff goes above and beyond to be helpful, kind and responsive.
Gregory
icon-with Children
with Children
10.0
/10
Reviewed 26 week(s) ago

Expedia Group verified review

Room great for family. We stayed in one of the apartments on the top floor. Kitchen 2.5 bathrooms. Great breakfast which was included. Staff is super friendly
Steven J
icon-Leisure with Friends
Leisure with Friends
10.0
/10
Reviewed 27 week(s) ago

Expedia Group verified review

We loved our stay at Torel Palace. The staff was very accommodating with our two Viszla dogs. It cost a bit extra (60 euros) for their stay but well worth it. The room and dog beds and bowls ready for them when we arrived. The restaurant staff was also tremendously hospitable. We had a number of meals there simply because it was so comfortable. The chef's sauce on the beef was to die for. Evidently it takes him two weeks to make it -- but well worth it. From the bellhop to the maid service everyone was GREAT.
Read More
Madeline
10.0
/10
Reviewed 29 week(s) ago

Expedia Group verified review

Wonderful in everyway
Madeline
10.0
/10
Reviewed 29 week(s) ago

Expedia Group verified review

Perfect
Tyler
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 33 week(s) ago

Expedia Group verified review

Clean, great staff, beautiful hotel!
alison
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 34 week(s) ago

Expedia Group verified review

Wonderful staff and a beautiful hotel with fabulous views over the city. Would return In a heartbeat
Ashley
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 37 week(s) ago

Expedia Group verified review

We felt so well looked after at the Torel Palace. The whole staff was amazing. Make sure to take the opportunity to go up the spiral tower for the best possible view, and take a steam bath in the Turkish bath. Such a beautiful peaceful propriety, complete with a lovely black and white kitty roaming around. Only downside is you’ll never want to go out!
Read More
John
10.0
/10
Reviewed 38 week(s) ago

Expedia Group verified review

The view was unbelievable and the staff makes this hotel a five star. Sonia who I assume Is a manager was very professional, the bartenders, Di Di. and Augustinho were so friendly and delightful and made great drinks and Sónia and Felipe that serve in the restaurant are very professional and always with a smile on their faces. Thank you for making our stay so enjoyable.. Congratulations to all the staff at Torel Palace Lisbon . Will definitely be back.
Read More
James
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 41 week(s) ago

Expedia Group verified review

This was a truly unique experience - one that stood out in many positive ways. While I wouldn’t rate it a full 5 stars, I’m giving it a solid 4.5 primarily due to its distinctiveness and overall atmosphere. There’s clear attention to design and ambiance, but improvements in room functionality and additional staff training would go a long way in enhancing the guest experience. One notable inconvenience was the distance to the commercial district; walking there presents a bit of a challenge. Given this, it’s surprising that the hotel doesn’t offer a courtesy shuttle service, even if just for a few hours each day. That would be a thoughtful and practical addition. Overall, a memorable stay with room for a few small, yet impactful, improvements.
Read More
John
icon-Leisure Family
Leisure Family
6.0
/10
Reviewed 42 week(s) ago

Expedia Group verified review

Impressive room (but not very functional room, in a cool old mansion definitely in the wrong part of town. Service and breakfast was not up to par for such highly rated hotel. Always have to take uber to get anywhere. Not an enjoyable walk.
Katherine
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 43 week(s) ago

Expedia Group verified review

The property is historic so if you appreciate history you will love the hotel. It is beautiful, but old for example you open your door with a physical key. The room layouts are a little odd compared to how hotel rooms are laid out now. Overall I think it is a great hotel. If you opt to walk back to your hotel from dinner or being out some of the routes, I would suggest being more alert. It’s not unsafe but is quiet and dark. The staff was super helpful overall. I wish we had more time to take advantage of the hotel spa and restaurants.
Read More
Aimee
icon-
10.0
/10
Reviewed 44 week(s) ago

Hotels.com verified review

Loved it! So enchanting, but a bit far from downtown. Loved the spa! Beyond exceptional! The therapist was spectacular! I was so relaxed! I would have gone more but didn’t have enough time! I will return! The front desk staff was fantastic… the tour was insightful and added a quaint touch.
Grant
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 45 week(s) ago

Expedia Group verified review

A must stay. This hotel was phenomenal! Fantastic and attentive staff that assisted us with tours during the day and wonderful cocktails and dinner on the property at night. We will be returning to the Torel Palace as soon as possible.
peter
icon-Friends and Family with Friends
Friends and Family with Friends
10.0
/10
Reviewed 45 week(s) ago

Hotels.com verified review

Fantastic property would for sure stay again
Number of reviews per page
20
40

Ready to make up your mind?

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Exterior 4 Torel Palace Lisbon

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
9.6
Exceptional
From 546 reviews
Cleanliness

9.6

Room Comfort

9.4

Location

8.8

Service and Facilites

9.6

Sort by
Most Relevant
Preferences
See All

Traveler Reviews Torel Palace Lisbon

Number of reviews per page
20
40
Top reviews
Laura
icon-with Friends
with Friends
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

We enjoyed our stay at Torel Palace Lisbon. We were upgraded to a suite that was beautifully appointed. The Manager went out of his way to make sure that our stay was exceptional. It was in a great location in the city. Wonderful restaurants were just a short walk away. I'd highly recommend Torel Palace Lisbon.
Steven
icon-with Partner
with Partner
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Amazing place to stay with a great view. Friendly staff and such a great location. 10/10 Reccomend
Monique
10.0
/10
Reviewed 21 week(s) ago

Expedia Group verified review

Great staff!
Jason
icon-with Children
with Children
10.0
/10
Reviewed 22 week(s) ago

Expedia Group verified review

Incredible hotel and incredible staff. Close to everything but in a quieter area. Cannot recommend enough.
Pongwut
10.0
/10
Reviewed 24 week(s) ago

Expedia Group verified review

Clean room but there is some leaks at a window during rain storm but manageable. Other than that, the rest are great. Nice spacious clean room and bedding. Breakfast is nice and Ala carte.
kathleen
icon-with Partner
with Partner
10.0
/10
Reviewed 25 week(s) ago

Expedia Group verified review

The staff goes above and beyond to be helpful, kind and responsive.
Gregory
icon-with Children
with Children
10.0
/10
Reviewed 26 week(s) ago

Expedia Group verified review

Room great for family. We stayed in one of the apartments on the top floor. Kitchen 2.5 bathrooms. Great breakfast which was included. Staff is super friendly
Steven J
icon-Leisure with Friends
Leisure with Friends
10.0
/10
Reviewed 27 week(s) ago

Expedia Group verified review

We loved our stay at Torel Palace. The staff was very accommodating with our two Viszla dogs. It cost a bit extra (60 euros) for their stay but well worth it. The room and dog beds and bowls ready for them when we arrived. The restaurant staff was also tremendously hospitable. We had a number of meals there simply because it was so comfortable. The chef's sauce on the beef was to die for. Evidently it takes him two weeks to make it -- but well worth it. From the bellhop to the maid service everyone was GREAT.
Read More
Madeline
10.0
/10
Reviewed 29 week(s) ago

Expedia Group verified review

Wonderful in everyway
Madeline
10.0
/10
Reviewed 29 week(s) ago

Expedia Group verified review

Perfect
Tyler
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 33 week(s) ago

Expedia Group verified review

Clean, great staff, beautiful hotel!
alison
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 34 week(s) ago

Expedia Group verified review

Wonderful staff and a beautiful hotel with fabulous views over the city. Would return In a heartbeat
Ashley
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 37 week(s) ago

Expedia Group verified review

We felt so well looked after at the Torel Palace. The whole staff was amazing. Make sure to take the opportunity to go up the spiral tower for the best possible view, and take a steam bath in the Turkish bath. Such a beautiful peaceful propriety, complete with a lovely black and white kitty roaming around. Only downside is you’ll never want to go out!
Read More
John
10.0
/10
Reviewed 38 week(s) ago

Expedia Group verified review

The view was unbelievable and the staff makes this hotel a five star. Sonia who I assume Is a manager was very professional, the bartenders, Di Di. and Augustinho were so friendly and delightful and made great drinks and Sónia and Felipe that serve in the restaurant are very professional and always with a smile on their faces. Thank you for making our stay so enjoyable.. Congratulations to all the staff at Torel Palace Lisbon . Will definitely be back.
Read More
James
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 41 week(s) ago

Expedia Group verified review

This was a truly unique experience - one that stood out in many positive ways. While I wouldn’t rate it a full 5 stars, I’m giving it a solid 4.5 primarily due to its distinctiveness and overall atmosphere. There’s clear attention to design and ambiance, but improvements in room functionality and additional staff training would go a long way in enhancing the guest experience. One notable inconvenience was the distance to the commercial district; walking there presents a bit of a challenge. Given this, it’s surprising that the hotel doesn’t offer a courtesy shuttle service, even if just for a few hours each day. That would be a thoughtful and practical addition. Overall, a memorable stay with room for a few small, yet impactful, improvements.
Read More
John
icon-Leisure Family
Leisure Family
6.0
/10
Reviewed 42 week(s) ago

Expedia Group verified review

Impressive room (but not very functional room, in a cool old mansion definitely in the wrong part of town. Service and breakfast was not up to par for such highly rated hotel. Always have to take uber to get anywhere. Not an enjoyable walk.
Katherine
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 43 week(s) ago

Expedia Group verified review

The property is historic so if you appreciate history you will love the hotel. It is beautiful, but old for example you open your door with a physical key. The room layouts are a little odd compared to how hotel rooms are laid out now. Overall I think it is a great hotel. If you opt to walk back to your hotel from dinner or being out some of the routes, I would suggest being more alert. It’s not unsafe but is quiet and dark. The staff was super helpful overall. I wish we had more time to take advantage of the hotel spa and restaurants.
Read More
Aimee
icon-
10.0
/10
Reviewed 44 week(s) ago

Hotels.com verified review

Loved it! So enchanting, but a bit far from downtown. Loved the spa! Beyond exceptional! The therapist was spectacular! I was so relaxed! I would have gone more but didn’t have enough time! I will return! The front desk staff was fantastic… the tour was insightful and added a quaint touch.
Grant
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 45 week(s) ago

Expedia Group verified review

A must stay. This hotel was phenomenal! Fantastic and attentive staff that assisted us with tours during the day and wonderful cocktails and dinner on the property at night. We will be returning to the Torel Palace as soon as possible.
peter
icon-Friends and Family with Friends
Friends and Family with Friends
10.0
/10
Reviewed 45 week(s) ago

Hotels.com verified review

Fantastic property would for sure stay again
Number of reviews per page
20
40