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South Africa (27,184 Hotels)
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North West (716 Hotels)
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Bojanala Platinum District Municipality (427 Hotels)
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Moses Kotane (74 Hotels)
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The Palace of the Lost City at Sun City Resort
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The Palace of the Lost City at Sun City Resort
Hotels
8.8
/10
Very Good
608 reviews
What Guests Say About Their Stay
Suzanne
10.0
/ 10
This property is simply exceptional. The level of service is second to none. The staff are friendly and helpful and very welcoming. Fabulous rooms. Amazing amenities. Food was sublime.
Katrina
10.0
/ 10
Pros: bed and pillows are comfortable; has free shuttle around sun city; luxurious and picturesque in every corner; you will receive 5 star treatment from all the staff. Valley of the waves are good for kids. Housekeeping are awesome! They cleaned a lot!
Cons: No free game drives; no airport transport from johannesberg; meals on buffet are repetitive
THIBAULT
10.0
/ 10
Excellent holiday resort. Perfect breakfast. Great swimming pool area. Wonderful experience for children.
Rooms are a bit too dark (not enough lighting)
Gym is way too small
In the Area
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Sun City Resort, Moses Kotane, Bojanala Platinum District Municipality, Province of North West, South Africa, 0316
Main Facilities
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Swimming Pool
Restaurant
24-Hour Front Desk
Parking
WiFi
Elevator
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Available Room Types in The Palace of the Lost City at Sun City Resort
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Sun City Resort, Moses Kotane, Bojanala Platinum District Municipality, Province of North West, South Africa, 0316
Discover More About The Palace of the Lost City at Sun City Resort
Location
Staying at The Palace of the Lost City at Sun City Resort is a good choice when you are visiting Moses Kotane.
About The Palace of the Lost City at Sun City Resort
The highest quality service accompanying its extensive facilities will make you get the ultimate holiday experience.
The hotel’s fitness center is a must-try during your stay here.
Have an enjoyable and relaxing day at the pool, whether you’re traveling solo or with your loved ones.
Get the best deal for finest quality of spa treatment to unwind and rejuvenate yourself.
24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
Savor your favorite dishes with special cuisines from The Palace of the Lost City at Sun City Resort exclusively for you.
Get precious and unforgettable moment during your stay at The Palace of the Lost City at Sun City Resort.
All facilities in The Palace of the Lost City at Sun City Resort
Others
Things to Do
- Shops
- Waterpark
- Beach umbrella
- Outdoor pool
- Casino
- Spa
- Garden
- Sauna
- Steam room
- Waterslide
- Pool sun loungers
Hotel Services
- Laundry service
- Tours
- Multilingual staff
- Newspaper in lobby
- Wedding service
- Luggage storage
- Porter
- 24-hour Receptionist
- Concierge
Public Facilities
- Others
- Coffee shop
- Elevator
- Restaurant
- Safety deposit box
Sports and Recreations
- Outdoor tennis court
- Fitness center
- Game room
- Billiard
- Golf course
Food and Drinks
- Bar
- Poolside bar
- Nightclub
- Snack bar
General
- Smoking area
- Parking
- Lazy river
- Terrace
Business Facilities
- Conference center
- Meeting rooms
- Business center
- Conference rooms
Nearby Facilities
- Souvenir shop
- Grocery
- Hair salon
- ATM/Banking
Family-friendly Facilities
- Children club (surcharge)
- Babysitting & childcare (surcharge)
- Children pool
Transportation
- Casino shuttle
- Area shuttle
- Valet parking
Kids and Pets
- Babysitting with surcharge
Connectivity
- Free WiFi
Accommodation Policy & General Information in The Palace of the Lost City at Sun City Resort
Important Note
Planning to check in outside the check-in time (such as early morning or late in the evening)? You can arrange it directly with the property!
- A late check-out fee will be charged
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
- This property accepts credit cards; cash is not accepted
- Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
- Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property. This property provides roundtrip airport shuttle service from Pilanesberg International Airport (NYT) only.
The following facilities are closed seasonally each year. They will be closed from May 25 to June 27:
- Water park
Hotel only accepts guests with minimum age of 16
Check-in/Check-out Time
Check-in:
14:00 - 00:00
Check-out:
Before 11:00
Hotel policy is not yet available.
General Information
Popular Facilities | Swimming Pool, Restaurant, 24-Hour Front Desk, Parking, WiFi, Elevator |
Check-In / Check-Out Time | 14:00 - 00:00 - Before 11:00 |
Available rooms at The Palace of the Lost City at Sun City Resort | 335 |
Number of floors in The Palace of the Lost City at Sun City Resort | 8 |
Another facilities in The Palace of the Lost City at Sun City Resort | Shops, Waterpark, Beach umbrella, Outdoor pool, Casino |
Frequently asked question in The Palace of the Lost City at Sun City Resort
What are available facilities at The Palace of the Lost City at Sun City Resort?
There are top facilites at The Palace of the Lost City at Sun City Resort such as Swimming Pool, Restaurant, 24-Hour Front Desk, Parking, WiFi, Elevator. (some may require extra charges)
What is normal check-in & check-out time at The Palace of the Lost City at Sun City Resort?
The standard check-in time at The Palace of the Lost City at Sun City Resort is starting from 14:00 - 00:00 while the latest check-out time is at Before 11:00
More Reviews from Other Guests in The Palace of the Lost City at Sun City Resort
Traveloka (1)
Other sources (607)
8.8
Very Good
From 607 reviews
Cleanliness
9.0
Room Comfort
9.0
Location
9.6
Service and Facilites
8.6
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Traveler Reviews The Palace of the Lost City at Sun City Resort
Number of reviews per page
20
40
Top reviews
Morgan
Business and Leisure Family
10.0
/10
Reviewed 13 week(s) ago
Expedia Group verified review
I loved everything about this place. We will definitely come back soon
Suzanne
10.0
/10
Reviewed 18 week(s) ago
Expedia Group verified review
This property is simply exceptional. The level of service is second to none. The staff are friendly and helpful and very welcoming. Fabulous rooms. Amazing amenities. Food was sublime.
Reinette
Leisure with Friends
10.0
/10
Reviewed 20 week(s) ago
Expedia Group verified review
Lovely resort as always you did not disappoint
Katrina
Leisure with Children
10.0
/10
Reviewed 20 week(s) ago
Expedia Group verified review
Pros: bed and pillows are comfortable; has free shuttle around sun city; luxurious and picturesque in every corner; you will receive 5 star treatment from all the staff. Valley of the waves are good for kids. Housekeeping are awesome! They cleaned a lot!
Cons: No free game drives; no airport transport from johannesberg; meals on buffet are repetitive
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Janesh Harish
Friends and Family
6.0
/10
Reviewed 21 week(s) ago
Hotels.com verified review
Amazing hotel due to the servicies available! Lots to do! The breakfast choice is amazing but the service is not friendly. The hotel room is spacious and has many amenities but again staff not friendly. Room service is slow. It's a general attitude of some of the hotel staff. The building, the good quality furniture and the amenities are excellent. Still the bad service brings it down. I have had better services for less of the money I paid here.
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Susan
Leisure with Partner
10.0
/10
Reviewed 21 week(s) ago
Expedia Group verified review
Beautiful hotel and surroundings, a special place
Deon
Leisure with Children
8.0
/10
Reviewed 21 week(s) ago
Expedia Group verified review
Very special hotel and facilities with only the offhand staff letting it down.
Best breakfast choice I’ve ever had, beautiful spacious room, absolutely stunning architecture and grounds. Very safe feeling. The added bonus of the entertainment facilities of Sun City.
Overall very impressed with the hotel, food and facilities but offhand staff bring the rating down to Good
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THIBAULT
Leisure Family
10.0
/10
Reviewed 23 week(s) ago
Expedia Group verified review
Excellent holiday resort. Perfect breakfast. Great swimming pool area. Wonderful experience for children.
Rooms are a bit too dark (not enough lighting)
Gym is way too small
Sonia
Friends and Family
10.0
/10
Reviewed 29 week(s) ago
Hotels.com verified review
Stayed at the Palace after watching the movie Blended. Did not disappoint!
Andre
Leisure Family
10.0
/10
Reviewed 31 week(s) ago
Expedia Group verified review
We had a phenomenal time, staff were super friendly, service was great! The extra steps they take to take your experience from great to amazing are at every turn. Just an overall great time.
Jesus
Leisure with Partner
10.0
/10
Reviewed 37 week(s) ago
Expedia Group verified review
Staff was amazing and everyone was nice
Heinrick
Leisure
10.0
/10
Reviewed 38 week(s) ago
Expedia Group verified review
Fantastically beautiful place with tons to do.
Jesus
Leisure with Partner
10.0
/10
Reviewed 39 week(s) ago
Expedia Group verified review
Really good food and the staff was perfect. Thank you for all you did for us
Louis
Leisure with Partner
10.0
/10
Reviewed 39 week(s) ago
Expedia Group verified review
The best hotel we've ever stayed in, this is our third time.
Zukiswa
Leisure with Partner
10.0
/10
Reviewed 41 week(s) ago
Expedia Group verified review
Excellent
David
10.0
/10
Reviewed 41 week(s) ago
Expedia Group verified review
An excellent hotel with nice rooms, grounds and food.
The only minor downsides were queues at reception and concierge and delays in getting tea and coffee served at breakfast
Basil
Leisure with Partner
10.0
/10
Reviewed 42 week(s) ago
Expedia Group verified review
The hotel setting was spectacular, and the service was exceptional. Our room was exceptionally quiet. Just exploring the hotel grounds was a mini-adventure!
The only area for improvement was in a few of the meals (steak over-cooked, service occasionally slow at Tusk's bar).
paula
Friends and Family
8.0
/10
Reviewed 44 week(s) ago
Hotels.com verified review
The hotel is nice enough with good surroundings and plenty to do. However the service in the breakfast room was severely lacking. Cold food, rude staff and no one seems to care at all. Very disappointing breakfasts.
Laurence
Friends and Family
10.0
/10
Reviewed 48 week(s) ago
Hotels.com verified review
This was our third trip to The Palace and it was just perfect. Our friends that came along were South African and they had low expectations until we arrived. Their mind was quickly changed after the first day.
Andrew
Leisure Family
8.0
/10
Reviewed 49 week(s) ago
Expedia Group verified review
5 star hotel with 3 star service.The hotel and the facilities were excellent however the service was very poor on a number of occasions. We also had some issues with the room that weren’t resolved despite raising them a number of times and service in the bars and restaurants was so slow and not very professional. Loved the palace itself and the food was very good but the service was a real let down.
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Number of reviews per page
20
40
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Disclaimer
Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
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