EA Hotel Crystal Palace

Hotels
7.6
/10
Pleasant
694 reviews

What Guests Say About Their Stay

Ryan

10.0
/ 10
Great budget option. Location is in Prague 1 near the dancing house. Within walking distance of old town square and wenceslas square . Also close to the metro so was very ideal. Facilities were good, no issues when checking in or out. Price was also very cheap. No complaints. Would consider staying here again the next time I go to Prague.

Robert

10.0
/ 10
The stuff are great and friendly..Kristina is very helpful and hardworking and the rest of the cleaning ladies are great overall ..

Milton

10.0
/ 10
Great location and breakfast. Good size room and bathroom. Old dark red carpet.
In the Area
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Mala Stepanska 17, Praha 1, Prague, Czechia, 12000

Main Facilities

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Restaurant
Parking
WiFi
Elevator
Staying at EA Hotel Crystal Palace is a good choice when you are visiting Prague 1.
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What's around EA Hotel Crystal Palace

Mala Stepanska 17, Praha 1, Prague, Czechia, 12000
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Discover More About EA Hotel Crystal Palace

Location


Staying at EA Hotel Crystal Palace is a good choice when you are visiting Prague 1.

About EA Hotel Crystal Palace

Be ready to get the unforgettable stay experience by its exclusive service, completed by a full range of facilities to cater all your needs.

Get precious and unforgettable moment during your stay at EA Hotel Crystal Palace.

All facilities in EA Hotel Crystal Palace

Others EA Hotel Crystal Palace
Others

Hotel Services

  • Laundry service
  • Luggage storage
  • Multilingual staff
  • Front desk
  • Tours
  • Concierge

Public Facilities

  • Others
  • Smoke-free area
  • Safety deposit box
  • Elevator

Transportation

  • Access to train station (surcharge)
  • Valet parking (surcharge)

Connectivity

  • LAN Internet
  • Free WiFi

General

  • Banquet
  • Parking (surcharge)

Business Facilities

  • Meeting facilities
  • Business center

Food and Drinks

  • Breakfast

Things to Do

  • Sauna

Shuttle Service

  • Airport transfer (surcharge)

Accommodation Policy & General Information in EA Hotel Crystal Palace

Important Note
Planning to check in outside the check-in time (such as early morning or late in the evening)? You can arrange it directly with the property!
  • Fee for buffet breakfast: approximately CZK 135 for adults and CZK 135 for children
  • Airport shuttle fee: CZK 825 per vehicle (one way)
  • Self parking fee: CZK 875 per day
  • Valet parking fee: CZK 875 per day
  • Pet fee: CZK 350 per pet, per day
  • Service animals are exempt from fees
  • Late check-out fee: CZK 500 (subject to availability)
  • Rollaway bed fee: CZK 750.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: CZK 50.00 per person, per night, up to 60 nights

We have included all charges provided to us by the property.

  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
  • This property accepts credit cards, debit cards, and cash

This property offers transfers from the airport and train station (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. The front desk is open daily from 7:00 AM - 9:00 PM. If you arrive at the property after hours, you'll need to check in at an alternate location: [Žitná 525/28, 120 00 Praha 2 - Nové Město]. Prior to arrival, guests must complete online registration with the property via a secure link. If you are planning to arrive after 7:00 AM please contact the property in advance using the information on the booking confirmation. Guests planning to arrive outside of normal check-in hours will receive an email within 48 hours before arrival with check-in instructions and an access code. The front desk is staffed during limited hours. Information provided by the property may be translated using automated translation tools.

Check-in/Check-out Time

Check-in:
15:00 - 21:00
Check-out:
Before 11:00
Hotel policy is not yet available.

General Information

Popular Facilities
Restaurant, Parking, WiFi, Elevator
Check-In / Check-Out Time
From 15:00 - 21:00 - to 11:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at EA Hotel Crystal Palace
65
Number of floors in EA Hotel Crystal Palace
6
Another facilities in EA Hotel Crystal Palace
Laundry service, Luggage storage, Multilingual staff, Front desk, Tours

Frequently asked question in EA Hotel Crystal Palace

What are available facilities at EA Hotel Crystal Palace?
There are top facilites at EA Hotel Crystal Palace such as Restaurant, Parking, WiFi, Elevator. (some may require extra charges)
What is normal check-in & check-out time at EA Hotel Crystal Palace?
The standard check-in time at EA Hotel Crystal Palace is starting from 15:00 - 21:00 while the latest check-out time is at Before 11:00
Does EA Hotel Crystal Palace provide breakfast?
Yes, EA Hotel Crystal Palace provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is the star rating of EA Hotel Crystal Palace?
EA Hotel Crystal Palace is a 4.0-star hotel.
How many floors does EA Hotel Crystal Palace have?
EA Hotel Crystal Palace has 6 floors.
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More Reviews from Other Guests in EA Hotel Crystal Palace

7.6
Pleasant
From 694 reviews
Cleanliness

7.8

Room Comfort

7.4

Location

8.2

Service and Facilites

7.6

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Most Relevant
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Traveler Reviews EA Hotel Crystal Palace

Number of reviews per page
20
40
Top reviews
Scott
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Clean rooms, decent breakfast and ideal location
Kevin
icon-Leisure
Leisure
10.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

Very comfortable room
Ryan
icon-Leisure
Leisure
10.0
/10
Reviewed 27 week(s) ago

Expedia Group verified review

Great budget option. Location is in Prague 1 near the dancing house. Within walking distance of old town square and wenceslas square . Also close to the metro so was very ideal. Facilities were good, no issues when checking in or out. Price was also very cheap. No complaints. Would consider staying here again the next time I go to Prague.
Read More
Petra
icon-Business
Business
6.0
/10
Reviewed 28 week(s) ago

Hotels.com verified review

+ Tasty breakfast, big rooms, parking available for charge, elevator, coffee/tea behind the lobby 24/7, good location - rather older hotel, sauna is extra charge
Carlos
icon-Leisure with Partner
Leisure with Partner
2.0
/10
Reviewed 29 week(s) ago

Expedia Group verified review

El hotel tiene buena localización, pero la estadia fue horrible. Nos cambiaron de cuarto varias veces. La primera noche la habitación holia a humedad, holor a cigarrillo y la cama parecia una piedra. La segunda habitacion que nos cambiaron al segundo dia comenzo a liquiear agua del techo y se mojo toda la cama. Por ultimo la tercera habitacion que nos pusieron, el baño no tenia cortinas ni siquiera el tubo para ponerlas, fue un completo desastre. Para lo que pagamos no vale la pena. La recepción esta solo hasta las 7pm y luego de eso el check in es por telefono con un codigo. En las fotos se ve el hotel moderno, pero no lo esta.
Read More
Robert
icon-Leisure
Leisure
10.0
/10
Reviewed 36 week(s) ago

Expedia Group verified review

The stuff are great and friendly..Kristina is very helpful and hardworking and the rest of the cleaning ladies are great overall ..
Milton
10.0
/10
Reviewed 46 week(s) ago

Expedia Group verified review

Great location and breakfast. Good size room and bathroom. Old dark red carpet.
Crystal Min
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 47 week(s) ago

Expedia Group verified review

Bed and general furnishings could do with updating.
Daniel
icon-Leisure
Leisure
2.0
/10
Reviewed 51 week(s) ago

Expedia Group verified review

My stay at this hotel was awful. The shower water was ice-cold one night, making it unusable. When I reported this to reception, the staff rudely responded, “What do you want me to do about it?”—completely unprofessional and dismissive. To make matters worse, the hotel falsely advertises laundry services on Expedia and their website, even providing a “laundry bag” in the closet, but reception informed me they don’t offer this service. This misleading information and poor service made for a horrible experience. Avoid this place at all costs.
Read More
Jekaterina
4.0
/10
Reviewed 56 week(s) ago

Hotels.com verified review

Poor service/conditions. No drinking water bottle in the room despite glass cups being in the room. No soap in the bathroom despite asking to get that sorted. Door locker from inside broken, doesn’t closes. Very very outdated furniture, needs a proper lift up. I would never stay there again.
Sean
10.0
/10
Reviewed 68 week(s) ago

Hotels.com verified review

Wish check in was abit simpler, the stay other than that was perfect! Reception was very friendly and helpful, room was amazing, spacious and comfortable and clean. Breakfast was sufficient and delicious as well, thank you for the pleasant stay!
farris
icon-Leisure
Leisure
6.0
/10
Reviewed 72 week(s) ago

Expedia Group verified review

Bad; one outlet, leak in the ceiling if you kept the bathroom light on too long, beds are all single, no queen or king size. Front desk was not 24/7. Good;quiet, walls kept me from hearing other rooms, internet was really good, didnt cut out playing games as much as other hotels but sometimes it would. Price was great for the stay
Read More
Daniel
icon-Business
Business
10.0
/10
Reviewed 79 week(s) ago

Hotels.com verified review

For the price the hotel was fine and in a good location
Farid
6.0
/10
Reviewed 86 week(s) ago

Hotels.com verified review

the hotel and stuff were nice but not very helpful. rooms door, light over the sink eere broken.
Verified traveler
4.0
/10
Reviewed 119 week(s) ago

Hotels.com verified review

You pay too much for what you get. Room is small and suffocate feeling. No sunlight or air. The main entrance smells from cigarettes. Some things did not worked in the room. No kettle or coffee machine in the rooms. I suggest to find a better place. Sorry. My experience. One good thing - always hot water in the shower.
Verified traveler
icon-Friends and Family
Friends and Family
8.0
/10
Reviewed 122 week(s) ago

Hotels.com verified review

Only issue was time to check in to get the key. Also last night the key card failed and we had to call the other hotel for someone to come and reactivate but they were very quick
Carlos
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 124 week(s) ago

Expedia Group verified review

Nice little hotel, very close to everything and walking distance to restaurants. The only thing to add is that the Spa and Sauna wasn’t working during my stay.
Hannah
6.0
/10
Reviewed 132 week(s) ago

Hotels.com verified review

Room was good, the bed was awfully uncomfortable
Thomas
6.0
/10
Reviewed 135 week(s) ago

Expedia Group verified review

Bathroom was poorly maintained
Roger
icon-Business
Business
4.0
/10
Reviewed 136 week(s) ago

Expedia Group verified review

This hotel had the smallest room I had ever seen in a hotel. Maintenance was sub-par. I was considering paying for breakfast at the hotel, but overheard some Germans complaining about the poor selection as well as the many flies in the breakfast room. All in all this hotel was very disappointing.
Number of reviews per page
20
40

Ready to make up your mind?

Book Your Stay Now
Others 4 EA Hotel Crystal Palace

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
7.6
Pleasant
From 694 reviews
Cleanliness

7.8

Room Comfort

7.4

Location

8.2

Service and Facilites

7.6

Sort by
Most Relevant
Preferences
See All

Traveler Reviews EA Hotel Crystal Palace

Number of reviews per page
20
40
Top reviews
Scott
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Clean rooms, decent breakfast and ideal location
Kevin
icon-Leisure
Leisure
10.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

Very comfortable room
Ryan
icon-Leisure
Leisure
10.0
/10
Reviewed 27 week(s) ago

Expedia Group verified review

Great budget option. Location is in Prague 1 near the dancing house. Within walking distance of old town square and wenceslas square . Also close to the metro so was very ideal. Facilities were good, no issues when checking in or out. Price was also very cheap. No complaints. Would consider staying here again the next time I go to Prague.
Read More
Petra
icon-Business
Business
6.0
/10
Reviewed 28 week(s) ago

Hotels.com verified review

+ Tasty breakfast, big rooms, parking available for charge, elevator, coffee/tea behind the lobby 24/7, good location - rather older hotel, sauna is extra charge
Carlos
icon-Leisure with Partner
Leisure with Partner
2.0
/10
Reviewed 29 week(s) ago

Expedia Group verified review

El hotel tiene buena localización, pero la estadia fue horrible. Nos cambiaron de cuarto varias veces. La primera noche la habitación holia a humedad, holor a cigarrillo y la cama parecia una piedra. La segunda habitacion que nos cambiaron al segundo dia comenzo a liquiear agua del techo y se mojo toda la cama. Por ultimo la tercera habitacion que nos pusieron, el baño no tenia cortinas ni siquiera el tubo para ponerlas, fue un completo desastre. Para lo que pagamos no vale la pena. La recepción esta solo hasta las 7pm y luego de eso el check in es por telefono con un codigo. En las fotos se ve el hotel moderno, pero no lo esta.
Read More
Robert
icon-Leisure
Leisure
10.0
/10
Reviewed 36 week(s) ago

Expedia Group verified review

The stuff are great and friendly..Kristina is very helpful and hardworking and the rest of the cleaning ladies are great overall ..
Milton
10.0
/10
Reviewed 46 week(s) ago

Expedia Group verified review

Great location and breakfast. Good size room and bathroom. Old dark red carpet.
Crystal Min
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 47 week(s) ago

Expedia Group verified review

Bed and general furnishings could do with updating.
Daniel
icon-Leisure
Leisure
2.0
/10
Reviewed 51 week(s) ago

Expedia Group verified review

My stay at this hotel was awful. The shower water was ice-cold one night, making it unusable. When I reported this to reception, the staff rudely responded, “What do you want me to do about it?”—completely unprofessional and dismissive. To make matters worse, the hotel falsely advertises laundry services on Expedia and their website, even providing a “laundry bag” in the closet, but reception informed me they don’t offer this service. This misleading information and poor service made for a horrible experience. Avoid this place at all costs.
Read More
Jekaterina
4.0
/10
Reviewed 56 week(s) ago

Hotels.com verified review

Poor service/conditions. No drinking water bottle in the room despite glass cups being in the room. No soap in the bathroom despite asking to get that sorted. Door locker from inside broken, doesn’t closes. Very very outdated furniture, needs a proper lift up. I would never stay there again.
Sean
10.0
/10
Reviewed 68 week(s) ago

Hotels.com verified review

Wish check in was abit simpler, the stay other than that was perfect! Reception was very friendly and helpful, room was amazing, spacious and comfortable and clean. Breakfast was sufficient and delicious as well, thank you for the pleasant stay!
farris
icon-Leisure
Leisure
6.0
/10
Reviewed 72 week(s) ago

Expedia Group verified review

Bad; one outlet, leak in the ceiling if you kept the bathroom light on too long, beds are all single, no queen or king size. Front desk was not 24/7. Good;quiet, walls kept me from hearing other rooms, internet was really good, didnt cut out playing games as much as other hotels but sometimes it would. Price was great for the stay
Read More
Daniel
icon-Business
Business
10.0
/10
Reviewed 79 week(s) ago

Hotels.com verified review

For the price the hotel was fine and in a good location
Farid
6.0
/10
Reviewed 86 week(s) ago

Hotels.com verified review

the hotel and stuff were nice but not very helpful. rooms door, light over the sink eere broken.
Verified traveler
4.0
/10
Reviewed 119 week(s) ago

Hotels.com verified review

You pay too much for what you get. Room is small and suffocate feeling. No sunlight or air. The main entrance smells from cigarettes. Some things did not worked in the room. No kettle or coffee machine in the rooms. I suggest to find a better place. Sorry. My experience. One good thing - always hot water in the shower.
Verified traveler
icon-Friends and Family
Friends and Family
8.0
/10
Reviewed 122 week(s) ago

Hotels.com verified review

Only issue was time to check in to get the key. Also last night the key card failed and we had to call the other hotel for someone to come and reactivate but they were very quick
Carlos
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 124 week(s) ago

Expedia Group verified review

Nice little hotel, very close to everything and walking distance to restaurants. The only thing to add is that the Spa and Sauna wasn’t working during my stay.
Hannah
6.0
/10
Reviewed 132 week(s) ago

Hotels.com verified review

Room was good, the bed was awfully uncomfortable
Thomas
6.0
/10
Reviewed 135 week(s) ago

Expedia Group verified review

Bathroom was poorly maintained
Roger
icon-Business
Business
4.0
/10
Reviewed 136 week(s) ago

Expedia Group verified review

This hotel had the smallest room I had ever seen in a hotel. Maintenance was sub-par. I was considering paying for breakfast at the hotel, but overheard some Germans complaining about the poor selection as well as the many flies in the breakfast room. All in all this hotel was very disappointing.
Number of reviews per page
20
40