Bucharest Comfort Suites

Other than the rooms being out-dated overall a solid stay

We booked a room for 3 adults. We were supposed to get a king size bed, but instead we had a smaller queen size that couldn't accommodate all of us. We paid about $90 per night, and were told it would cost an extra $75 per night for a rollaway bed. I told the manager that is unacceptable as we booked a room that was supposed to accommodate all 3 of us and didn't expect price to almost double for an extra bed. Apparently, this hotel is selling rooms and if you want a bed is extra... As customer we did nothing wrong, followed the booking process, specified 3 adults, and select the room that was promised to accommodate all of us. The booking process did not specify the extra fees to expect for the need of a rollaway bed. The manager didn't care at all for our concerns and not once apologized, showed any empathy or tried to work with us. To make matters worse, we've been a repeat customer for the last 3 years, but she didn't make any effort to work with us or offer any options. Simply didn't care if she lost a repeat customer, just wanted the money. It's a shame, because otherwise, the hotel is pretty nice and conveniently located.

We looked for a room for 3 adults. One of the options listed

Good location ...big room ....big toilet...currency exchange just below the hotel ....standard breakfast Only negative was the reception staff in the morninv who was little rude

Staff are lovely and it's conveniently located right next to a metro stop but this is a very badic hotel. Rooms are big but amenities scarce. Water pressure was virtually nonexistent and bedside lamp didn't work. The room had two safes, neither of which worked. And there were no plugs near the bed.

A last-minute stay. Quick, friendly check in. Comfortable room, a little dated, but it adds to its charm.

Room was big ...location was very good .....little old type but well maintained ....Air-conditioned rooms ....elevator .....currency exchenge, pizza, small grocery in the ground floor .....however , the Morning reception lady was rude....

Was terrible experience, very old building and disaster rooms , suit that i booked was terrible bed room without AC ,furniture from 50 decay , smell of tge room terrible , bathroom was terriblevyou cant use bath chair as no space to put leg etc , no light in the room , tv 14 inch , no espresso machine , hotvwater boiler broken not in use , what to say it is a disaster experience

I like the receptionist. But the room I booked was not the one they gave me and was very expensive what we paid for what we received.

Specious, very clean s and quite. Definitely recommend

Great location. Nice (and large) bathroom and suite (with separate bedroom). Lots of closet space. Everything was great except that housekeeping ignored my "Do Not Disturb" sign two days in a row. The first day I was out (the room didn't need cleaning) and they did the cleaning, including replacing the towels that were hung up. The second time, I had come back to the room in the afternoon, and I was in the shower when they must have opened the door, realized I was there, and left. (I only know they came in because the door stopper I put in place was moved a couple of feet - obviously a useless door stopper).

Good one

Large room with a nice classic feel to it. It also smells rather old, but I got used to it after a day. The toilet broke on the second day, but they were quick to fix it. Hot water was a bit inconsistent.

I stayed here 3 nights on my stay in Bucharest and was happy with the hotel. Reception staff were friendly and allowed me an early check in. The room was clean and big with good wifi and a Belcony! The location is perfect. I would reccomend this hotel.

Great location and comfortable base to take in the sights

A very, very friendly staff, nice breakfast dining room, excellent (unsecured) wi-fi Perfect location! Some pieces of furniture in bad shape (after 2 days our table replaced), our double bed had for some reason a gap of 40 cm in the middle, the minibar refrigerator didn't work (I was told that 20 of total 26 refrigerators in the hotel do not work), a very weird and slow lift function, only 1 key available for a whole family. By-the-way: most of taxi drivers in Bucharest are simply thieves! They ask horrible price, they cheat, unbelievable!

Decent place in the heart of the city for a low price. Old Town and Central Bucharest is all in walking distance. Breakfast is basic, but sufficient.

great location and cheap prices. Its very basic and old but you get what you pay for. Its a good option for budget concious

Very pleasant hotel with understanding and flexible staff.

This was a good stay in the heart of Bucharest. Close to everything, lots of places to eat and visit and shop. The only complaint I have is the "The 10 Commandments" that were read to us before getting the keys: "thou shall not steal, thou shall not mess things up .. etc" assuming that everybody coming there had bad intentions. It was a bit humiliating and I felt just like leaving, but after all I am glad we stayed. They must have had their reasons I guess.