What do past guests say about Grand Hotel Italia?

Grand Hotel Italia is well-known for its Cleanliness, Room Comfort, Service and Facilites, as reviewed by verified Traveloka guests.

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Grand Hotel Italia

Name: Grand Hotel Italia
Address: Str. Vasile Conta Nr.2, Cluj-Napoca, Judeţul Cluj, Romania, 400478, Str. Vasile Conta Nr.2, Judeţul Cluj, 400478, Romania
Rating: 9.2

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9.2

/10

Exceptional

245 reviews

What Guests Say About Their Stay

Mael

10.0

/ 10

Great breakfast and Spa, plus the gym is truly high level… I lovely place to stay and base yourself in Cluj-Napoca. Highly recommend

Cornel

10.0

/ 10

Very beautiful and clean the room. The staff very friendly and welcoming. Breakfast fresh and delicious, good variety.

Elizabeth Esther Carpio De

10.0

/ 10

The check in was easy and fast. The room had a lot of amenities, was very clean, spacious and had a beautiful view. The spa was very nice. The breakfast buffet was extensive and really good. The staff were very helpful, nice and friendly. My husband and I had a wonderful time at this hotel. Thank you for everything!

In the Area

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Str. Vasile Conta Nr.2, Cluj-Napoca, Judeţul Cluj, Romania, 400478

Main Facilities

This accommodation offers:

Outdoor pool

Indoor pool

Steam room

Laundry service

Parking

Luggage storage

Elevator

Garden

Fitness center

Grand Hotel Italia is a hotel is located at Cluj-Napoca. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

What's around Grand Hotel Italia

Str. Vasile Conta Nr.2, Cluj-Napoca, Judeţul Cluj, Romania, 400478

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Discover More About Grand Hotel Italia

General
Near Botanical Garden

Location
When you stay at Grand Hotel Italia in Cluj-Napoca, you'll be near the airport, within a 5-minute drive of National Theatre and Palace of Justice. This luxury hotel is 1.6 mi (2.5 km) from Tailors' Bastion and 1.6 mi (2.5 km) from Saint George Statue.

Attractions
Distances are displayed to the nearest 0.1 mile and kilometer.

Tailors' Bastion - 2.5 km / 1.5 mi
Teleki Palace - 2.6 km / 1.6 mi
Saint George Statue - 2.6 km / 1.6 mi
Hungarian Reformed Church - 2.6 km / 1.6 mi
National Theatre - 2.6 km / 1.6 mi
Botanical Garden - 2.6 km / 1.6 mi
The Oncology Institute "Prof. Dr. Ion Chiricuta" Cluj-Napoca - 2.6 km / 1.6 mi
Centrul Medico-Chirurgical Interservisan - 2.6 km / 1.6 mi
Palace of Justice - 2.7 km / 1.7 mi
Avram Iancu Square - 2.8 km / 1.8 mi
Sebestyen Palace - 2.9 km / 1.8 mi
Babes-Bolyai University - 2.9 km / 1.8 mi
Dormition of the Theotokos Cathedral - 2.9 km / 1.8 mi
Ethnographic Museum of Transylvania - 3.1 km / 1.9 mi
Statue of Matthias Corvinus - 3.2 km / 2 mi

The preferred airport for Grand Hotel Italia is Cluj-Napoca (CLJ) - 9.6 km / 6 mi

Facilities
Take time to pamper yourself with a visit to the full-service spa. You're sure to appreciate the recreational amenities, including an outdoor pool, an indoor pool, and a sauna. Additional features at this hotel include complimentary wireless internet access, wedding services, and a ballroom.

Business Facilities
Featured amenities include a business center, complimentary newspapers in the lobby, and dry cleaning/laundry services. Event facilities at this hotel consist of a conference center and meeting rooms. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and self parking (subject to charges) is available onsite.

Dining
Enjoy a meal at the restaurant, or stay in and take advantage of the hotel's room service (during limited hours). Quench your thirst with your favorite drink at the bar/lounge. Buffet breakfasts are available daily from 7:00 AM to 10:30 AM for a fee.

Rooms
Make yourself at home in one of the 187 air-conditioned rooms featuring minibars and LCD televisions. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with bathtubs or showers feature bidets and hair dryers. Conveniences include phones, as well as laptop-compatible safes and desks.

All facilities in Grand Hotel Italia

Facility

Outdoor pool

Indoor pool

Steam room

Swimming Pool

Entertainment Facility

Fitness Center

Functional Hall

Common Space

Things to Do

Outdoor pool
Indoor pool
Garden
Spa
Sauna
Steam room

Food and Drinks

Breakfast

Connectivity

Free WiFi

General

Banquet
Ballroom
Parking
Terrace

Accessibilty

Accessible bathroom
Accessible path of travel

Public Facilities

Smoke-free area
Safety deposit box
Elevator

Hotel Services

Laundry service
Newspaper in lobby
Wedding service
Luggage storage
Multilingual staff
24-hour Receptionist

Business Facilities

Meeting rooms
Business facilities
Conference center
Business facilities
Conference rooms
Computer station

Nearby Facilities

ATM/Banking

Sports and Recreations

Fitness center

Accommodation Policy & General Information in Grand Hotel Italia

Important Note

Planning to check in outside the check-in time (such as early morning or late in the evening)? You can arrange it directly with the property!

General Check-in Instructions

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher and a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

, This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.

Pets

Limited Number Of Pets In Room

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General Information

Popular Facilities
Check-In / Check-Out Time	From 14:00 - 02:00 - to 12:00
Breakfast Availability	Yes, hotel has room that provide breakfast
Available rooms at Grand Hotel Italia	187
Number of floors in Grand Hotel Italia	10
Another facilities in Grand Hotel Italia	Outdoor pool, Indoor pool, Garden, Spa, Sauna

Frequently asked question in Grand Hotel Italia

What is normal check-in & check-out time at Grand Hotel Italia?

The standard check-in time at Grand Hotel Italia is starting from 14:00 - 02:00 while the latest check-out time is at Before 12:00

Does Grand Hotel Italia provide breakfast?

Yes, Grand Hotel Italia provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.

What is the star rating of Grand Hotel Italia?

Grand Hotel Italia is a 5.0-star hotel.

How many floors does Grand Hotel Italia have?

Grand Hotel Italia has 10 floors.

How many rooms are available at Grand Hotel Italia?

Grand Hotel Italia has 187 rooms in total.

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More Reviews from Other Guests in Grand Hotel Italia

Overall Ratings & Reviews Grand Hotel Italia

Other sources (245)

9.2

Exceptional

From 245 reviews

Cleanliness

9.6

Room Comfort

9.4

Location

8.8

Service and Facilites

9.0

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Traveler Reviews Grand Hotel Italia

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Top reviews

Clair

10.0

/10

Reviewed 15 week(s) ago

Expedia Group verified review

There made the gym accessable if you have children and the spa

Ken

with Partner

10.0

/10

Reviewed 18 week(s) ago

Expedia Group verified review

An exceptional hotel with surprising charm and elegance.

Mael

Business

10.0

/10

Reviewed 20 week(s) ago

Hotels.com verified review

Great breakfast and Spa, plus the gym is truly high level… I lovely place to stay and base yourself in Cluj-Napoca. Highly recommend

Cornel

10.0

/10

Reviewed 23 week(s) ago

Expedia Group verified review

Very beautiful and clean the room. The staff very friendly and welcoming. Breakfast fresh and delicious, good variety.

Elizabeth Esther Carpio De

with Partner

10.0

/10

Reviewed 24 week(s) ago

Good breakfast

Tobias

8.0

/10

Reviewed 61 week(s) ago

Hotels.com verified review

I stayed for three nights, and the room was cleaned twice. However, the cleaning mainly consisted of making the bed and replacing towels. On my first night, I had takeout pizza, and the box with leftovers remained on the table for my entire stay. I’m not sure why it wasn’t simply removed. The wristband system for the pool and swimming area felt a bit unnecessary—more convenient access for hotel guests would have been preferable. That said, the pool itself was nice, and the bar was a great addition. Overall, the customer service felt rather formal and lacked a personal touch. For example, I was scolded for not wearing a shirt in the lobby after leaving the pool, and takeout food could only be eaten in the room. While I understand these are standard rules, a more flexible approach that considers the environment would have been appreciated. Breakfast, however, was very good overall All in all, 7/10

Mohamad Issa

10.0

/10

Reviewed 63 week(s) ago

Expedia Group verified review

Its a nice hotel and friendly staff

shaull

Leisure with Partner

10.0

/10

Reviewed 78 week(s) ago

Expedia Group verified review

Nice hotel, good service, safe and convenient, good location easy parking

Gizella

10.0

/10

Reviewed 110 week(s) ago

Expedia Group verified review

We are coming to this hotel every year for our vacation. Great place, rooms are nice , spacious and clean. Breakfast amazing, delicious large area to accommodate everyone. Staff is professional and kind. Plus the have a pool area . Thank you for everything. I will recommend this hotel to all my friends

Travis

4.0

/10

Reviewed 111 week(s) ago

Hotels.com verified review

3 star hotel.. AC didn’t work in Sept, their central system is either set for heat or cold, but not having the option for both.. there was zero warning and we had to find out the hard way tossing and turning thinking the AC was running when it was in fact the heater, finally calling Hotel technician at 4 AM to tell us and although the Display showed the AC was working when it wasn’t. Also note the hotel is old and a bit rundown, the floor was a little dirty as well. No espresso or Nescafé machine, only packaged Insta coffee and hot water. Food in the restaurant was average. Very disappointing overall.

radu

Leisure with Partner

6.0

/10

Reviewed 113 week(s) ago

Expedia Group verified review

10 years ago it was a great property, a real jewel. Now the lack of investment it shows up in a big way. We spent 3 nights at the hotel. During the last night they hosted 4 weddings, at the same time in 4 different areas. Apparently the management is trying to make a quick $, regardless of screwing up the customers that already paid for nightly accommodation. Exceptional breakfast and very accommodating staff, doing their best to make your stay as enjoyable as possible.

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Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.