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Grand Hotel Italia
Hotels
9.0
/10
Exceptional
201 reviews
What Guests Say About Their Stay
Gizella
10.0
/ 10
We are coming to this hotel every year for our vacation. Great place, rooms are nice , spacious and clean. Breakfast amazing, delicious large area to accommodate everyone. Staff is professional and kind. Plus the have a pool area . Thank you for everything. I will recommend this hotel to all my friends
Ann
10.0
/ 10
This is a beautiful hotel and the staff are helpful but there was a language barrier, so take a guide book :).
Elizabeth
10.0
/ 10
The rooms were spacious and a nice breakfast was included every day. The staff were all professional and helpful. There is a lovely indoor pool and spa for an extra charge (free if you book a treatment) that was worth it. They also had a restaurant and bar service in the spa area. I would definitely go back.
In the Area
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Str. Vasile Conta Nr.2, Municipiul Cluj-Napoca, Judeţul Cluj, Romania, 400478
Main Facilities
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Restaurant
Swimming Pool
24-Hour Front Desk
WiFi
Elevator
Available Room Types in Grand Hotel Italia
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What's around Grand Hotel Italia
Str. Vasile Conta Nr.2, Municipiul Cluj-Napoca, Judeţul Cluj, Romania, 400478
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Discover More About Grand Hotel Italia
General
Near Botanical Garden
Location
When you stay at Grand Hotel Italia in Cluj-Napoca, you'll be near the airport, within a 5-minute drive of National Theatre and Palace of Justice. This luxury hotel is 1.6 mi (2.5 km) from Tailors' Bastion and 1.6 mi (2.5 km) from Saint George Statue.
Attractions
Distances are displayed to the nearest 0.1 mile and kilometer.
Tailors' Bastion - 2.5 km / 1.5 mi
Teleki Palace - 2.6 km / 1.6 mi
Saint George Statue - 2.6 km / 1.6 mi
Hungarian Reformed Church - 2.6 km / 1.6 mi
National Theatre - 2.6 km / 1.6 mi
Botanical Garden - 2.6 km / 1.6 mi
The Oncology Institute "Prof. Dr. Ion Chiricuta" Cluj-Napoca - 2.6 km / 1.6 mi
Centrul Medico-Chirurgical Interservisan - 2.6 km / 1.6 mi
Palace of Justice - 2.7 km / 1.7 mi
Avram Iancu Square - 2.8 km / 1.8 mi
Hungarian Cemetery - 2.8 km / 1.8 mi
Sebestyen Palace - 2.9 km / 1.8 mi
Babes-Bolyai University - 2.9 km / 1.8 mi
Dormition of the Theotokos Cathedral - 2.9 km / 1.8 mi
Ethnographic Museum of Transylvania - 3.1 km / 1.9 mi
The preferred airport for Grand Hotel Italia is Cluj-Napoca (CLJ) - 9.6 km / 6 mi
Facilities
Take time to pamper yourself with a visit to the full-service spa. You're sure to appreciate the recreational amenities, including an outdoor pool, an indoor pool, and a sauna. Additional features at this hotel include complimentary wireless internet access, wedding services, and a ballroom.
Business Facilities
Featured amenities include a business center, complimentary newspapers in the lobby, and dry cleaning/laundry services. Event facilities at this hotel consist of a conference center and meeting rooms. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and self parking (subject to charges) is available onsite.
Dining
Enjoy a meal at the restaurant, or stay in and take advantage of the hotel's room service (during limited hours). Quench your thirst with your favorite drink at the bar/lounge. Buffet breakfasts are available daily from 7:00 AM to 10:30 AM for a fee.
Rooms
Make yourself at home in one of the 187 air-conditioned rooms featuring minibars and LCD televisions. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with bathtubs or showers feature bidets and hair dryers. Conveniences include phones, as well as laptop-compatible safes and desks.
All facilities in Grand Hotel Italia
Swimming Pool
Entertainment Facility
Fitness Center
Functional Hall
Common Space
Things to Do
- Outdoor pool
- Indoor pool
- Garden
- Spa
- Sauna
- Steam room
Hotel Services
- Laundry service
- Newspaper in lobby
- Wedding service
- Luggage storage
- Multilingual staff
- 24-hour Receptionist
Business Facilities
- Meeting rooms
- Business facilities
- Conference center
- Business facilities
- Conference rooms
- Computer station
General
- Banquet
- Ballroom
- Parking
- Terrace
Public Facilities
- Smoke-free area
- Safety deposit box
- Elevator
Accessibilty
- Accessible bathroom
- Accessible path of travel
Transportation
- Airport transfer
Food and Drinks
- Breakfast
Connectivity
- Free WiFi
Nearby Facilities
- ATM/Banking
Sports and Recreations
- Fitness center
Accommodation Policy & General Information in Grand Hotel Italia
Important Note
Planning to check in outside the check-in time (such as early morning or late in the evening)? You can arrange it directly with the property!
Check-in/Check-out Time
Check-in:
14:00 - 02:00
Check-out:
Before 12:00
Pets
Limited Number Of Pets In Room
Additional Policy
Professional property host/manager, Cashless transactions are available, Essential workers only - NO
- Fee for buffet breakfast: approximately RON 75 for adults and RON 75 for children
- Airport shuttle fee: RON 83.70 (one-way)
- Airport shuttle fee per child: RON 83.70
- Self parking fee: RON 10 per day
- Pet fee: RON 40 per pet, per night
- Service animals are exempt from fees
- Crib (infant bed) fee: RON 10.0 per night
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
General Information
Popular Facilities | Restaurant, Swimming Pool, 24-Hour Front Desk, WiFi, Elevator |
Check-In / Check-Out Time | From 14:00 - 02:00 - to 12:00 |
Breakfast Availability | Yes, hotel has room that provide breakfast |
Available rooms at Grand Hotel Italia | 187 |
Number of floors in Grand Hotel Italia | 10 |
Another facilities in Grand Hotel Italia | Outdoor pool, Indoor pool, Garden, Spa, Sauna |
Frequently asked question in Grand Hotel Italia
What are available facilities at Grand Hotel Italia?
There are top facilites at Grand Hotel Italia such as Restaurant, Swimming Pool, 24-Hour Front Desk, WiFi, Elevator. (some may require extra charges)
What is normal check-in & check-out time at Grand Hotel Italia?
The standard check-in time at Grand Hotel Italia is starting from 14:00 - 02:00 while the latest check-out time is at Before 12:00
Does Grand Hotel Italia provide breakfast?
Yes, Grand Hotel Italia provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is the star rating of Grand Hotel Italia?
Grand Hotel Italia is a 5.0-star hotel.
How many floors does Grand Hotel Italia have?
Grand Hotel Italia has 10 floors.
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More Reviews from Other Guests in Grand Hotel Italia
Overall Ratings & Reviews Grand Hotel Italia
Other sources (201)
9.0
Exceptional
From 201 reviews
Cleanliness
9.6
Room Comfort
9.2
Location
8.8
Service and Facilites
9.0
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Traveler Reviews Grand Hotel Italia
Number of reviews per page
20
40
Top reviews
Silviu
Business
2.0
/10
Reviewed 24 week(s) ago
Expedia Group verified review
No hot water at the shower, bathrooms are outdated, not 5 star
ILEANA
Leisure Family
10.0
/10
Reviewed 28 week(s) ago
Expedia Group verified review
Good hotel, good ubicación , friendly staff.
ILEANA
Leisure Family
10.0
/10
Reviewed 28 week(s) ago
Expedia Group verified review
Good hotel
ILEANA
Leisure Family
10.0
/10
Reviewed 29 week(s) ago
Expedia Group verified review
Good breakfast
Tobias
8.0
/10
Reviewed 35 week(s) ago
Hotels.com verified review
I stayed for three nights, and the room was cleaned twice. However, the cleaning mainly consisted of making the bed and replacing towels. On my first night, I had takeout pizza, and the box with leftovers remained on the table for my entire stay. I’m not sure why it wasn’t simply removed.
The wristband system for the pool and swimming area felt a bit unnecessary—more convenient access for hotel guests would have been preferable. That said, the pool itself was nice, and the bar was a great addition.
Overall, the customer service felt rather formal and lacked a personal touch. For example, I was scolded for not wearing a shirt in the lobby after leaving the pool, and takeout food could only be eaten in the room. While I understand these are standard rules, a more flexible approach that considers the environment would have been appreciated.
Breakfast, however, was very good overall
All in all, 7/10
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Mohamad Issa
10.0
/10
Reviewed 37 week(s) ago
Expedia Group verified review
Its a nice hotel and friendly staff
shaull
Leisure with Partner
10.0
/10
Reviewed 52 week(s) ago
Expedia Group verified review
Nice hotel, good service, safe and convenient, good location easy parking
Gizella
10.0
/10
Reviewed 84 week(s) ago
Expedia Group verified review
We are coming to this hotel every year for our vacation. Great place, rooms are nice , spacious and clean. Breakfast amazing, delicious large area to accommodate everyone. Staff is professional and kind. Plus the have a pool area . Thank you for everything. I will recommend this hotel to all my friends
Travis
4.0
/10
Reviewed 85 week(s) ago
Hotels.com verified review
3 star hotel.. AC didn’t work in Sept, their central system is either set for heat or cold, but not having the option for both.. there was zero warning and we had to find out the hard way tossing and turning thinking the AC was running when it was in fact the heater, finally calling Hotel technician at 4 AM to tell us and although the Display showed the AC was working when it wasn’t. Also note the hotel is old and a bit rundown, the floor was a little dirty as well. No espresso or Nescafé machine, only packaged Insta coffee and hot water. Food in the restaurant was average. Very disappointing overall.
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radu
Leisure with Partner
6.0
/10
Reviewed 87 week(s) ago
Expedia Group verified review
10 years ago it was a great property, a real jewel. Now the lack of investment it shows up in a big way. We spent 3 nights at the hotel. During the last night they hosted 4 weddings, at the same time in 4 different areas. Apparently the management is trying to make a quick $, regardless of screwing up the customers that already paid for nightly accommodation.
Exceptional breakfast and very accommodating staff, doing their best to make your stay as enjoyable as possible.
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Rares
Leisure Family
10.0
/10
Reviewed 91 week(s) ago
Expedia Group verified review
clean propriety, good amenities,stuff very helpful and friendly
Ann
Leisure with Partner
10.0
/10
Reviewed 91 week(s) ago
Expedia Group verified review
This is a beautiful hotel and the staff are helpful but there was a language barrier, so take a guide book :).
Elizabeth
Leisure Family
10.0
/10
Reviewed 93 week(s) ago
Expedia Group verified review
The rooms were spacious and a nice breakfast was included every day. The staff were all professional and helpful. There is a lovely indoor pool and spa for an extra charge (free if you book a treatment) that was worth it. They also had a restaurant and bar service in the spa area. I would definitely go back.
Gazmend
Business
6.0
/10
Reviewed 95 week(s) ago
Hotels.com verified review
It was ok, this might have been a 5-star hotel once but today it is barely a 4-star hotel. Clean but most of the hotel is outdated.
- Service: The service is ok, but not more..
- Pool: Quite a nice pool. good size of the pool, plenty of space to sit and have drink.
- Gym: I visit plenty of hotels and this is by far the best gym i have seen in a hotel.
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Doinel
Leisure Family
8.0
/10
Reviewed 100 week(s) ago
Expedia Group verified review
It is a good hotel, great service and excellent breakfast. I recommend it.
Phoebe
Business with Partner
10.0
/10
Reviewed 104 week(s) ago
Hotels.com verified review
When we arrived, the receptionist greeted us right away and stated that they upgraded our room. She explained everything perfectly and created an image of what our experience at the hotel could be like. We took advantage of all of her recommendations and we booked the spa for a day.
Our room was spacious and had a jacuzzi tub with a separate shower. The balcony overlooked the city and hills. It was very beautiful even though it is situated in the middle of a residential area. Ubers and taxis are very affordable so we did not rent a car.
We booked a couples massage and took advantage of having lunch in the cafe area of the spa. We choose this hotel specifically because we read that they renovated their spa area. They just completed the work at the end of March and they did an amazing job. All the spa areas were beautiful and we loved the shower area outside the spa that had 4 water temperatures from hot to cold (great idea!).
Our only suggestion is to book a 4 hour spa slot instead of 1 day. We only used the spa for 3 hours and went to dinner so we didn't have time to end the day there and paid for more than we used. The spa is open from 12 - 9. The deep tissue massage was exactly what we needed to end our trip.
We also appreciated the bedside controls for the shutters, lights and a Do not disturb button (genius).
The breakfast had a great variety of healthy options and perfect for what we were looking. for, We definitely will be back again.
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Verified traveler
Business
10.0
/10
Reviewed 107 week(s) ago
Expedia Group verified review
5 star hotel in an upscale neighborhood. all nice. the service in the restaurant can be better
CLAUDIU
with Partner
10.0
/10
Reviewed 117 week(s) ago
Hotels.com verified review
everything just perfect, will stay again
Dennis
with Partner
10.0
/10
Reviewed 134 week(s) ago
Hotels.com verified review
Everything was great.
Diana
Business
10.0
/10
Reviewed 144 week(s) ago
Expedia Group verified review
Best staff ever!
Number of reviews per page
20
40
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