Stein Collection

Although a modern facility and relatively clean, lacks a number of things to be a 4 star. With about 60% occupancy the hotel did not offer any upgrades. It is also notable that rooms have no bottled water (only with purchase). With the espresso machine need to bring your own water and pods. Last but not list the room was never vacuumed in 5 days and in the last day we were left with one towel. The breakfast was good and tasty but if you want a decaffeinated coffee you need to pay 3 euro, only regular caffeinated coffee of all kinds were included. Also the hotel staff lacks customer service skills and are very firm and argumentative. I don’t recommend this hotel.

Very clean room and modern

perfect stay for 1 Night

Anastasia and the entire staff were amazing. Facility is really peaceful and well appointed. Couldn’t have made a better choice in advance of an early flight from Timişoara!

Hotel manager / restaurant and few ladies at front desk been very very rude. Never again!

Great place. Staff is very polite, knowledgeable and helpful.

Imagine you book a 4 star hotel as it looks so nicely designed, you think of a quiet place, having a dunk in whirl pool after a long day of driving, then a drink on the balcony and later a nice dinner in the restaurant on side. And then you don’t get anything, except the design. Bathroom floors are extremely slippery though. When you arrive we had to schlepp our luggage up steep stairs but discovered right after a steep ramp. Check in in was nice BUT the room second floor, center of building, has an humming, vibrating, kitchen exhaust above. The vibrations and slight food smell was not for us. The second and only other choice was room no 008 on first floor (parterre) between restaurant and rest rooms above the courtyard with restaurant seating. It was a mistake taking that room. The restaurant Prime had a Party that night with extremely loud DJ music. That meant we were not allowed to be in the restaurant, so no dinner. Drinks on balcony (paid extra) was not an option because of the noise (Over 8.5dp as per Apple Watch in restaurant). In our soundproof room we still could here the bass, the noises on the hallway, the phone ringing at the reception, yelling of customers and the hand dryers of the bathrooms that sounded like drilling in the wall. We really were suffering. At midnight everything was over. Hotel Management seems to not care at all and didn’t offer a price reduction btw. Nobody informed us about closure, party noise before. Breakfast was not 4star. Never again!

Very clean, friendly staff, good food.

Special and exclusive location

A great hotel near TSR airport!

Lovely modern hotel, nice quiet area with good parking, friendly staff and good wifi. Room was large and modern with balcony. It's a 10 minute drive into centre of town but it's probably easier to get an Uber/taxi in as taxis are extremely reasonably priced. Overall a lovely stay and will definitely return. Thanks to the staff for a great stay.

High quality hotel, great staff. The restaurant on site is very good. We enjoyed our stay, we'll be back.

We liked everything

nice place

Very nice location

This was a great stay. Very friendly staff, tasty food in the restaurant, clean room. Overal a very goog experience

Staff was very friendly, rooms comfortable. Great breakfast with a lot of options.

Beides nicht genutzt

Kleines Manko Zimmer mit Balkon gebucht aber reserviert war ohne an der Rezeption

Gemütliches Bett, angenehme Dusche, sichere Umgebung. Aber Lüftungs/Heizungssystem funktionierte nicht richtig, es war permanent viel zu heiss, wir haben Bescheid gesagt, es hat nichts gebracht. Leider wurde ich unfreundlich begrüsst und das Restaurant im Hotel scheint dem Hotel wichtiger zu sein als die eigenen Gäste( zu laute Musik um sich angenehm unterhalten zu können, teils bis in die Zimmer zu hören), schnippische Antworten der Kellnerin, bei der Frage, ob man die Musik leiser drehen könnte, nein, für das Personal stimme die Lautstärke, dann schlafen sie nicht ein. Ich komme nicht nochmal hierher