Trianon Hotel

Friendly, polite, helpful staff. Warm clean rooms. Very nice decor throughout. If im in the area i would stay again.

We loved our recent stay for NYE in Bucharest. Staff couldnt be any more helpful and friendly. Unfortunately the kitchen was still under renovation, meaning we had to go to another hotel for breakfast. Plus the lift was still being refurbished too, which was a bit annoying as we had a pram with us. However this is not the staff's fault and this was all fully explained on check in. The hotel has recently been renovated to a high standard and looks very smart and is very clean. Our 2 year old was left a little elf toy and chocolates on the bed on day two from staff which was a lovely gesture and very much appreciated. We would not hesitate to stay here again, good hotel in a good location with very friendly staff.

Nice

Location

Ill always give an honest review of where I stay. So..we arrived early, and were greeted by a horrible, ignorant, rude man that barked at us . As we were early, we were willing to pay for an early check in, but a lady came along and kindly let us check in early. We were very grateful . This was the only positive. We stayed in a duplex and it was grim- faeces smears in the toilet, bed not made up- we had to dress our own bed, damp patches on the wall and loads of spiders and spashes of stuff on the walls But we were grateful for the early check in and made the most of it. We had a couple of run ins with the vile old man there, any time we had to ask anything he was so vile and nasty- we shouldn't be met with such hostility in a hotel we are paying for. On check out, we asked to leave baggage and the woman barked at us and got furious, saying they have no luggage room and that theyre already looking after bags(?). I was like youre a hotel and you dont have a baggage room.. ive travelled 70 countries and over 200 hotels and never encountered this! I said i cant wait to review this place and she started screaming at me. It's funny, i had the equivalent of 40 euro in rom i wss going to tip her by way of thanks for the early check in...that went on a nice lunch elsewhere. Theres also no restaurant, signs everywhere threatening fines and its generally awful. The bed was comfy though.

The bed was comfortable, with a good shower and large room.

The staff is nice and they are very attentive with my needs. I come here because they don't disturb me and when cleaning is during the day is quite. The hotel is safe and central location.

Nothing to comment

1- There is old man in the reception, he doesn’t have any respect and he speak very rudely ( camera recording can be opened and see his behavior). 2- I booked a standard room and they didn’t inform that there is no windows. I found room without windows at sides, only opening up to the roof. 3- The internet connection is very very weak that I couldn’t open any internet page. 4-The landline telephone in the room is not working so you can’t call the reception for anything. 5- I found three cockroaches in my room and there are photos

Man from reception was very very rude.

I arrived at 12 am , door was closed and the receptionest was sleeping. I waited almost one hour to find someone helping me to call the hotel number because i didnt have a sim card on romania when i arrived

Very good value for the price.

I understand this hotel is cheap so was not expecting anything incredible. However the hotel is very dark and trying to find the room on its own was interesting as the signage isn’t great. The website says this is in the city which it’s 10 15 minutes walk anywhere and you are unable to buy water from reception in the evening. We arrive at the room to find that it is very small and basic ( which was as expected) however there was no windows so we felt very closed in. The air conditioner was on the whole time due to the temperature being 40 degrees and after 10 minutes of being in the room its was hot and muggy. The AC machine makes funny noises to the point you wake up every hour making you think someone is trying to break in .

Great place for the price, just some issues with the unlock card. I had to ask the male receptionist to help me to open my door most of the time.

Booked this hotel fpr me and my daughter. Great size room and bathroom. But we had a bath with shower in and no shower curtain or screen so made it difficult and dangerous on the floor even with a shower mat. And no drainage on floor (like a wet room). Hotel staff were accommodating and helpful.

Good

The A/C was working very good during the heat wave. It was clean and all the supplies were in place.

I liked the location. I didn't like the fact that the hotel didn't have a functional restaurant.

Good area , price for a room a bit unreasonable, really small rooms

Cheap and well located