Hôtel Des Mille Collines

Hotels
8.6
/10
Very Good
265 reviews

What Guests Say About Their Stay

David

10.0
/ 10
I had an excellent stay at this historic hotel. It was spotlessly clean and nicely decorated. The staff were friendly and accommodating. The bar and restaurant were also very good. Great views over the surrounding area and within east walking distance of the city center. I would thoroughly recommend!

Robert and Elizabeth

10.0
/ 10
This place was wonderful and the staff went above and beyond to serve you. The food at the breakfast was enough to last us the day.

GERY

10.0
/ 10
Staff very efficient and caring . Deborah upgraded me during my stay as I’ve asked to have room with garden view thanks . Food was excellent and the bar seated area is very cosy and open space .
In the Area
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2KN 6th Ave, Nyarugenge, Kiyovu, Nyarugenge, Kigali City, Rwanda

Main Facilities

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Restaurant
Swimming Pool
24-Hour Front Desk
WiFi
Elevator
Near Union Trade Center
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What's around Hôtel Des Mille Collines

2KN 6th Ave, Nyarugenge, Kiyovu, Nyarugenge, Kigali City, Rwanda
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Discover More About Hôtel Des Mille Collines

General


Near Union Trade Center

Location


A stay at Hôtel Des Mille Collines places you in the heart of Kigali, a 2-minute drive from Union Trade Center and 9 minutes from Kigali Heights. This hotel is 3.4 mi (5.5 km) from Inema Art Center and 3.4 mi (5.6 km) from Kigali Convention Centre.

Attractions


Distances are displayed to the nearest 0.1 mile and kilometer.

Union Trade Center - 0.4 km / 0.2 mi
Kandt House Museum of Natural History - 1.2 km / 0.8 mi
Ntarama Church - 1.4 km / 0.8 mi
Club Rafiki - 3.5 km / 2.2 mi
Niyo Arts Center - 4.1 km / 2.5 mi
Ryi'nyamirambo Market - 4.1 km / 2.6 mi
Gikondo Market - 4.2 km / 2.6 mi
Kigali Business Centre - 4.8 km / 3 mi
Nyamirambo Stadium - 4.9 km / 3.1 mi
Kigali Heights - 5.4 km / 3.4 mi
Inema Art Center - 5.5 km / 3.4 mi
Kigali Convention Centre - 5.6 km / 3.4 mi
Talking Through Art - 5.6 km / 3.5 mi
University of Kigali - 5.6 km / 3.5 mi
Ivuka Arts Kigali - 6.6 km / 4.1 mi

The preferred airport for Hôtel Des Mille Collines is Kigali (KGL-Kigali Intl.) - 11.1 km / 6.9 mi

Facilities


Relax and unwind with massages, body treatments, and facials. If you're looking for recreational opportunities, you'll find an outdoor pool, an outdoor tennis court, and a fitness center. Additional features at this hotel include complimentary wireless internet access, concierge services, and gift shops/newsstands.

Business Facilities


Featured amenities include a 24-hour business center, dry cleaning/laundry services, and a 24-hour front desk. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free self parking is available onsite.

Dining


Grab a bite at Panorama Restaurant, one of the hotel's 3 restaurants, or stay in and take advantage of the 24-hour room service. Relax with a refreshing drink from the poolside bar or one of the 2 bars/lounges. A complimentary buffet breakfast is included.

Rooms


Make yourself at home in one of the 112 air-conditioned rooms featuring plasma televisions. Your bed comes with down comforters and Egyptian cotton sheets. Complimentary wireless internet access keeps you connected, and digital programming is available for your entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and bathrobes.

All facilities in Hôtel Des Mille Collines

Bar, Cafe and Lounge Hôtel Des Mille Collines
Bar, Cafe and Lounge
Swimming Pool Hôtel Des Mille Collines
Swimming Pool
Entertainment Facility Hôtel Des Mille Collines
Entertainment Facility
Fitness Center Hôtel Des Mille Collines
Fitness Center
Functional Hall Hôtel Des Mille Collines
Functional Hall

Hotel Services

  • Laundry service
  • Luggage storage
  • Porter
  • Multilingual staff
  • 24-hour Receptionist
  • Concierge

General

  • Banquet
  • Ballroom
  • Smoking area
  • Parking
  • Terrace

Food and Drinks

  • Poolside bar
  • Buffet breakfast
  • Breakfast
  • Snack bar

Things to Do

  • Spa
  • Outdoor pool
  • Garden
  • Barbecue

Public Facilities

  • Safety deposit box
  • Coffee/tea in lobby
  • Elevator

Business Facilities

  • Meeting rooms
  • Business facilities
  • Business center

Nearby Facilities

  • Gift shop
  • Grocery
  • ATM/Banking

Sports and Recreations

  • Fitness center
  • Tennis court

Transportation

  • Airport transfer

Connectivity

  • Free WiFi

Accessibilty

  • Wheelchair accessible

Accommodation Policy & General Information in Hôtel Des Mille Collines

Check-in/Check-out Time

Check-in:
From 14:00
Check-out:
Before 12:00

Pets

Pets Not Allowed

Additional Policy

Professional property host/manager
  • Airport shuttle fee: EUR 30 per vehicle (one-way)
  • Rollaway bed fee: EUR 100.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

General Information

Popular Facilities
Restaurant, Swimming Pool, 24-Hour Front Desk, WiFi, Elevator
Check-In / Check-Out Time
From 14:00 - to 12:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at Hôtel Des Mille Collines
112
Number of floors in Hôtel Des Mille Collines
4
Another facilities in Hôtel Des Mille Collines
Laundry service, Luggage storage, Porter, Multilingual staff, 24-hour Receptionist

Frequently asked question in Hôtel Des Mille Collines

What are available facilities at Hôtel Des Mille Collines?
There are top facilites at Hôtel Des Mille Collines such as Restaurant, Swimming Pool, 24-Hour Front Desk, WiFi, Elevator. (some may require extra charges)
What is normal check-in & check-out time at Hôtel Des Mille Collines?
The standard check-in time at Hôtel Des Mille Collines is starting from From 14:00 while the latest check-out time is at Before 12:00
Does Hôtel Des Mille Collines provide breakfast?
Yes, Hôtel Des Mille Collines provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is the star rating of Hôtel Des Mille Collines?
Hôtel Des Mille Collines is a 4.0-star hotel.
How many floors does Hôtel Des Mille Collines have?
Hôtel Des Mille Collines has 4 floors.
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More Reviews from Other Guests in Hôtel Des Mille Collines

8.6
Very Good
From 265 reviews
Cleanliness

9.0

Room Comfort

8.2

Location

8.0

Service and Facilites

9.0

Sort by
Most Relevant
Preferences
See All

Traveler Reviews Hôtel Des Mille Collines

Number of reviews per page
20
40
Top reviews
David
icon-Leisure
Leisure
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

I had an excellent stay at this historic hotel. It was spotlessly clean and nicely decorated. The staff were friendly and accommodating. The bar and restaurant were also very good. Great views over the surrounding area and within east walking distance of the city center. I would thoroughly recommend!
Robert and Elizabeth
icon-with Partner
with Partner
10.0
/10
Reviewed 18 week(s) ago

Hotels.com verified review

This place was wonderful and the staff went above and beyond to serve you. The food at the breakfast was enough to last us the day.
Mindy
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 21 week(s) ago

Expedia Group verified review

From being picked up at Kigali airport, to arriving at the hotel and each day thereafter it only got better! Christian was amazing at check in. Bernard, Yves, Claudette, Collins, Arnaud and Bien Fait mase each day amazing from their warm greetings and smiles each day to their suggestions for sights to visit! Thank you so much!
William
10.0
/10
Reviewed 22 week(s) ago

Expedia Group verified review

Great hotel, staff was awesome.
Sara
icon-Business
Business
8.0
/10
Reviewed 25 week(s) ago

Hotels.com verified review

The Bar was well-stocked, the team was professional and friendly, and the Fresh Fruit Juice variety was outstanding! Annnnd Drum roll...The Live Thursday Gospel Live Music, those lads were amazing, with each song they sang touched me, and I really felt at home.
Dougal
8.0
/10
Reviewed 29 week(s) ago

Expedia Group verified review

Quite retro
GERY
icon-Business
Business
10.0
/10
Reviewed 31 week(s) ago

Hotels.com verified review

Staff very efficient and caring . Deborah upgraded me during my stay as I’ve asked to have room with garden view thanks . Food was excellent and the bar seated area is very cosy and open space .
Dr Connie
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 36 week(s) ago

Expedia Group verified review

Outstanding customer service - a lesson in hospitality.
Michael
icon-Business
Business
8.0
/10
Reviewed 37 week(s) ago

Hotels.com verified review

Your lobby and dining room has been beautifully modernized, but it is anticlimactic to enter your guest rooms which looks like they haven't been upgraded in 20 years. You should also invest in memory foam mattresses.
Richard
icon-with Partner
with Partner
8.0
/10
Reviewed 38 week(s) ago

Hotels.com verified review

This historic hotel is renowned as the place where Paul Rusesabagina courageously sheltered and saved over 1,500 individuals during the 1994 Rwandan genocide, a story vividly portrayed in the film "Hotel Rwanda." While there is a plaque honoring the hotel staff who tragically lost their lives during this dark period, it would have been meaningful to see a tribute specifically recognizing Rusesabagina's heroism. The hotel itself, though somewhat dated, offers a charming ambiance and is impeccably clean. The staff are exceptionally friendly and accommodating. Dining at the main floor restaurant is a treat, with a menu featuring delicious local cuisine. The included breakfast is decent, highlighted by a nice omelette bar, though nothing particularly extraordinary. We stayed in a spacious and comfortable junior suite, though the shag carpet certainly felt like a blast from the past. The pool area is inviting, and the Friday night cultural show is a must-see experience. Overall, we found the hotel to offer great value for the price.
Read More
Keely
icon-with Partner
with Partner
10.0
/10
Reviewed 43 week(s) ago

Hotels.com verified review

One night stay here after 2 weeks travelling around. Everyone was helpful and friendly. Staff around the pool worked hard to make sure everyone had beds & towels Food was great & view of the city was fabulous from our balcony.
Verified traveler
icon-
10.0
/10
Reviewed 55 week(s) ago

Hotels.com verified review

Very warm, helpful and kind staff. Allowed me to check in very early. Lovely garden area and pool for relaxing. Great views from my balcony. Undoubtedly a little dated but all other aspects made up for this.
Bill
icon-
6.0
/10
Reviewed 56 week(s) ago

Hotels.com verified review

The hotel was fine. For some reason, the restaurant was closed for dinner but it was possible to get food at the bar. One night, I was woken 3 times by hotel staff for no good reason and the hotel is threatening to charge me for a cancelled reservation. There are some very good people working there but overall it was not my best hotel experience.
Read More
Richard
8.0
/10
Reviewed 57 week(s) ago

Expedia Group verified review

The only comments was on the rooms. I felt to be small somewhat cramped especially the bathroom Did not like the tub found it slippery preferred a simple shower. Also TV only had one operating channel and only one coffee cup. But the lobby pool and grounds were superb, restful.
Nicole
icon-Leisure
Leisure
8.0
/10
Reviewed 57 week(s) ago

Expedia Group verified review

The property itself was very beautiful, but a little outdated. The rooms were nothing to write home about. However, all of the amenities that you needed were provided for. The staff was exceedingly helpful and was happy to arrange Tours, exchange money and really complete any task that you needed help with. The food at the hotel was good and the breakfast buffet was exceptional.
Read More
Hossein
icon-with Partner
with Partner
10.0
/10
Reviewed 58 week(s) ago

Hotels.com verified review

Very clean good food kindly personal fantastic service Recommends to all customers that like to visit Kigaki
Darius
icon-Leisure
Leisure
10.0
/10
Reviewed 59 week(s) ago

Expedia Group verified review

I loved that the property was very clean and in a safe location with plenty of things to do within walking distance
Oxana
icon-with Partner
with Partner
8.0
/10
Reviewed 61 week(s) ago

Hotels.com verified review

Amazing service and very warm welcoming upon our arrival All staff is very customer oriented and helpful Rooms were clean, and a bit old and we did not have warm water during the day. Very stylish hotel
PIER LUIGI
6.0
/10
Reviewed 62 week(s) ago

Expedia Group verified review

Spazi nella reception insufficienti, l’hotel ha bisogno di essere aggiornato, soprattutto nelle camere
John
10.0
/10
Reviewed 63 week(s) ago

Expedia Group verified review

Very pleasant stay
Number of reviews per page
20
40

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Exterior 4 Hôtel Des Mille Collines

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
8.6
Very Good
From 265 reviews
Cleanliness

9.0

Room Comfort

8.2

Location

8.0

Service and Facilites

9.0

Sort by
Most Relevant
Preferences
See All

Traveler Reviews Hôtel Des Mille Collines

Number of reviews per page
20
40
Top reviews
David
icon-Leisure
Leisure
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

I had an excellent stay at this historic hotel. It was spotlessly clean and nicely decorated. The staff were friendly and accommodating. The bar and restaurant were also very good. Great views over the surrounding area and within east walking distance of the city center. I would thoroughly recommend!
Robert and Elizabeth
icon-with Partner
with Partner
10.0
/10
Reviewed 18 week(s) ago

Hotels.com verified review

This place was wonderful and the staff went above and beyond to serve you. The food at the breakfast was enough to last us the day.
Mindy
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 21 week(s) ago

Expedia Group verified review

From being picked up at Kigali airport, to arriving at the hotel and each day thereafter it only got better! Christian was amazing at check in. Bernard, Yves, Claudette, Collins, Arnaud and Bien Fait mase each day amazing from their warm greetings and smiles each day to their suggestions for sights to visit! Thank you so much!
William
10.0
/10
Reviewed 22 week(s) ago

Expedia Group verified review

Great hotel, staff was awesome.
Sara
icon-Business
Business
8.0
/10
Reviewed 25 week(s) ago

Hotels.com verified review

The Bar was well-stocked, the team was professional and friendly, and the Fresh Fruit Juice variety was outstanding! Annnnd Drum roll...The Live Thursday Gospel Live Music, those lads were amazing, with each song they sang touched me, and I really felt at home.
Dougal
8.0
/10
Reviewed 29 week(s) ago

Expedia Group verified review

Quite retro
GERY
icon-Business
Business
10.0
/10
Reviewed 31 week(s) ago

Hotels.com verified review

Staff very efficient and caring . Deborah upgraded me during my stay as I’ve asked to have room with garden view thanks . Food was excellent and the bar seated area is very cosy and open space .
Dr Connie
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 36 week(s) ago

Expedia Group verified review

Outstanding customer service - a lesson in hospitality.
Michael
icon-Business
Business
8.0
/10
Reviewed 37 week(s) ago

Hotels.com verified review

Your lobby and dining room has been beautifully modernized, but it is anticlimactic to enter your guest rooms which looks like they haven't been upgraded in 20 years. You should also invest in memory foam mattresses.
Richard
icon-with Partner
with Partner
8.0
/10
Reviewed 38 week(s) ago

Hotels.com verified review

This historic hotel is renowned as the place where Paul Rusesabagina courageously sheltered and saved over 1,500 individuals during the 1994 Rwandan genocide, a story vividly portrayed in the film "Hotel Rwanda." While there is a plaque honoring the hotel staff who tragically lost their lives during this dark period, it would have been meaningful to see a tribute specifically recognizing Rusesabagina's heroism. The hotel itself, though somewhat dated, offers a charming ambiance and is impeccably clean. The staff are exceptionally friendly and accommodating. Dining at the main floor restaurant is a treat, with a menu featuring delicious local cuisine. The included breakfast is decent, highlighted by a nice omelette bar, though nothing particularly extraordinary. We stayed in a spacious and comfortable junior suite, though the shag carpet certainly felt like a blast from the past. The pool area is inviting, and the Friday night cultural show is a must-see experience. Overall, we found the hotel to offer great value for the price.
Read More
Keely
icon-with Partner
with Partner
10.0
/10
Reviewed 43 week(s) ago

Hotels.com verified review

One night stay here after 2 weeks travelling around. Everyone was helpful and friendly. Staff around the pool worked hard to make sure everyone had beds & towels Food was great & view of the city was fabulous from our balcony.
Verified traveler
icon-
10.0
/10
Reviewed 55 week(s) ago

Hotels.com verified review

Very warm, helpful and kind staff. Allowed me to check in very early. Lovely garden area and pool for relaxing. Great views from my balcony. Undoubtedly a little dated but all other aspects made up for this.
Bill
icon-
6.0
/10
Reviewed 56 week(s) ago

Hotels.com verified review

The hotel was fine. For some reason, the restaurant was closed for dinner but it was possible to get food at the bar. One night, I was woken 3 times by hotel staff for no good reason and the hotel is threatening to charge me for a cancelled reservation. There are some very good people working there but overall it was not my best hotel experience.
Read More
Richard
8.0
/10
Reviewed 57 week(s) ago

Expedia Group verified review

The only comments was on the rooms. I felt to be small somewhat cramped especially the bathroom Did not like the tub found it slippery preferred a simple shower. Also TV only had one operating channel and only one coffee cup. But the lobby pool and grounds were superb, restful.
Nicole
icon-Leisure
Leisure
8.0
/10
Reviewed 57 week(s) ago

Expedia Group verified review

The property itself was very beautiful, but a little outdated. The rooms were nothing to write home about. However, all of the amenities that you needed were provided for. The staff was exceedingly helpful and was happy to arrange Tours, exchange money and really complete any task that you needed help with. The food at the hotel was good and the breakfast buffet was exceptional.
Read More
Hossein
icon-with Partner
with Partner
10.0
/10
Reviewed 58 week(s) ago

Hotels.com verified review

Very clean good food kindly personal fantastic service Recommends to all customers that like to visit Kigaki
Darius
icon-Leisure
Leisure
10.0
/10
Reviewed 59 week(s) ago

Expedia Group verified review

I loved that the property was very clean and in a safe location with plenty of things to do within walking distance
Oxana
icon-with Partner
with Partner
8.0
/10
Reviewed 61 week(s) ago

Hotels.com verified review

Amazing service and very warm welcoming upon our arrival All staff is very customer oriented and helpful Rooms were clean, and a bit old and we did not have warm water during the day. Very stylish hotel
PIER LUIGI
6.0
/10
Reviewed 62 week(s) ago

Expedia Group verified review

Spazi nella reception insufficienti, l’hotel ha bisogno di essere aggiornato, soprattutto nelle camere
John
10.0
/10
Reviewed 63 week(s) ago

Expedia Group verified review

Very pleasant stay
Number of reviews per page
20
40