Sainte Famille Hotel

Hotels
8.4
/10
Very Good
29 reviews

What Guests Say About Their Stay

Richard

10.0
/ 10
Great location—very safe both inside and outside. I even took long walks at night on the well-lit streets. The included breakfast was excellent, freshly made to order from a menu. I would definitely return here next time I am in the city!

Andrea

10.0
/ 10
This property was great! I enjoyed all the staff especially the manager Thomas. He made everything was taken care of. This hotel was walking distance to the best restaurants. I came up sit but it was a hospital right on site and a pharmacy.

Lucas

10.0
/ 10
Wonderful hotel. Employees are really friendly and wonderful. Their breakfast is the best.
In the Area
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KN 1 St. 1, Kabasengerezi, Nyarugenge, Kigali City, Rwanda

Main Facilities

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Restaurant
Swimming Pool
24-Hour Front Desk
Parking
WiFi
Elevator
Near Union Trade Center
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What's around Sainte Famille Hotel

KN 1 St. 1, Kabasengerezi, Nyarugenge, Kigali City, Rwanda
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Discover More About Sainte Famille Hotel

General


Near Union Trade Center

Location


Located in Kigali, Sainte Famille Hotel is within a 5-minute drive of Kandt House Museum of Natural History and Ntarama Church. This spa hotel is 1.1 mi (1.8 km) from Union Trade Center and 2.1 mi (3.3 km) from Niyo Arts Center.

Attractions


Distances are displayed to the nearest 0.1 mile and kilometer.

Union Trade Center - 0.9 km / 0.6 mi
Kandt House Museum of Natural History - 1.5 km / 0.9 mi
Ntarama Church - 1.5 km / 1 mi
Niyo Arts Center - 3.6 km / 2.2 mi
Club Rafiki - 4.3 km / 2.7 mi
Gikondo Market - 4.7 km / 2.9 mi
Inema Art Center - 4.7 km / 2.9 mi
Ivuka Arts Kigali - 4.9 km / 3 mi
Kigali Business Centre - 5 km / 3.1 mi
Ryi'nyamirambo Market - 5 km / 3.1 mi
University of Kigali - 5.3 km / 3.3 mi
Kigali Heights - 5.8 km / 3.6 mi
Kigali Convention Centre - 5.9 km / 3.7 mi
Nyamirambo Stadium - 5.9 km / 3.7 mi
Kigali Golf Club - 6.3 km / 3.9 mi

The nearest major airport is Kigali (KGL-Kigali Intl.) - 12 km / 7.4 mi

Facilities


Take time to pamper yourself with a visit to the full-service spa. You're sure to appreciate the recreational amenities, including an outdoor pool and a fitness center. This hotel also features complimentary wireless internet access, concierge services, and barbecue grills.

Business Facilities


Featured amenities include a business center, express check-in, and express check-out. This hotel has 7 meeting rooms available for events. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free self parking is available onsite.

Dining


Satisfy your appetite for lunch or dinner at the hotel's restaurant, or stay in and take advantage of the room service (during limited hours). Wrap up your day with a drink at the bar/lounge. Continental breakfasts are available daily from 6:30 AM to 9:30 AM for a fee.

Rooms


Make yourself at home in one of the 67 air-conditioned rooms featuring minibars. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Bathrooms have shower/tub combinations and complimentary toiletries. Conveniences include phones, as well as desks and complimentary newspapers.

All facilities in Sainte Famille Hotel

Bar, Cafe and Lounge Sainte Famille Hotel
Bar, Cafe and Lounge
Swimming Pool Sainte Famille Hotel
Swimming Pool
Functional Hall Sainte Famille Hotel
Functional Hall
Lobby Sainte Famille Hotel
Lobby
Exterior Sainte Famille Hotel
Exterior

Hotel Services

  • Laundry service
  • Express check-in
  • Newspaper in lobby
  • Express check-out
  • Multilingual staff
  • 24-hour Receptionist
  • Concierge

Things to Do

  • Garden
  • Spa
  • Library
  • Barbecue
  • Fitness center

Transportation

  • Secure parking
  • Airport transfer
  • Storage

General

  • Banquet
  • Parking
  • Terrace

Public Facilities

  • Parking
  • Smoke-free area
  • Elevator

Food and Drinks

  • Breakfast
  • Snack bar

Business Facilities

  • Meeting rooms
  • Business facilities

Family-friendly Facilities

  • Children pool

Connectivity

  • Free WiFi

Accessibilty

  • Accessible parking

Nearby Facilities

  • ATM/Banking

Accommodation Policy & General Information in Sainte Famille Hotel

Important Note
Planning to check in outside the check-in time (such as early morning or late in the evening)? You can arrange it directly with the property!
  • Contactless check-in and contactless check-out are available.

Check-in/Check-out Time

Check-in:
13:00 - 20:00
Check-out:
Before 10:00

  • Fee for continental breakfast: approximately USD 15 for adults and USD 15 for children
  • Airport shuttle fee: USD 25 per vehicle (maximum occupancy 4)
  • Airport shuttle fee per child: USD 25
  • Early check-in fee: USD 15 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Pets Not Allowed

Professional property host/manager, Contactless check-out is available, Contactless check-in is available

General Information

Popular Facilities
Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, WiFi, Elevator
Check-In / Check-Out Time
From 13:00 - 20:00 - to 10:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at Sainte Famille Hotel
67
Another facilities in Sainte Famille Hotel
Laundry service, Express check-in, Newspaper in lobby, Express check-out, Multilingual staff

Frequently asked question in Sainte Famille Hotel

What are available facilities at Sainte Famille Hotel?
There are top facilites at Sainte Famille Hotel such as Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, WiFi, Elevator. (some may require extra charges)
What is normal check-in & check-out time at Sainte Famille Hotel?
The standard check-in time at Sainte Famille Hotel is starting from 13:00 - 20:00 while the latest check-out time is at Before 10:00
Does Sainte Famille Hotel provide breakfast?
Yes, Sainte Famille Hotel provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is the star rating of Sainte Famille Hotel?
Sainte Famille Hotel is a 3.5-star hotel.
How many rooms are available at Sainte Famille Hotel?
Sainte Famille Hotel has 67 rooms in total.
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More Reviews from Other Guests in Sainte Famille Hotel

8.4
Very Good
From 29 reviews
Cleanliness

9.2

Room Comfort

8.2

Service and Facilites

8.8

Sort by
Most Relevant
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Traveler Reviews Sainte Famille Hotel

Number of reviews per page
20
40
Top reviews
Richard
10.0
/10
Reviewed 36 week(s) ago

Expedia Group verified review

Great location—very safe both inside and outside. I even took long walks at night on the well-lit streets. The included breakfast was excellent, freshly made to order from a menu. I would definitely return here next time I am in the city!
Jeanette
icon-Leisure with Friends
Leisure with Friends
10.0
/10
Reviewed 41 week(s) ago

Expedia Group verified review

The staff was friendly and very helpful. They took very good care of me.
Andrea
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 178 week(s) ago

Expedia Group verified review

This property was great! I enjoyed all the staff especially the manager Thomas. He made everything was taken care of. This hotel was walking distance to the best restaurants. I came up sit but it was a hospital right on site and a pharmacy.
Daniel
icon-Business Family
Business Family
10.0
/10
Reviewed 187 week(s) ago

Expedia Group verified review

It was an excellent hotel!
Lucas
icon-Friends and Family
Friends and Family
10.0
/10
Reviewed 190 week(s) ago

Hotels.com verified review

Wonderful hotel. Employees are really friendly and wonderful. Their breakfast is the best.
Verified traveler
icon-Business
Business
10.0
/10
Reviewed 216 week(s) ago

Hotels.com verified review

Great Service, Great facilities, Great rooms, Great Service, Great people, Great location!
Poul H.
8.0
/10
Reviewed 221 week(s) ago

Hotels.com verified review

Good follow-up on my reservation. Got a message requesting flight information for free airport shuttle. As WiFi did not work in my first room, I was quickly moved to another room
Poul H.
8.0
/10
Reviewed 228 week(s) ago

Hotels.com verified review

We use this hotel when arriving and departing for Europe. Rooms are spacious, bed is good, free shuttle service and placed in the center of Kigali. Only drawback is the notice from the corridor
Poul H.
8.0
/10
Reviewed 242 week(s) ago

Hotels.com verified review

I stayed one night waiting for the answer for the Corona test. Friendly staff and good spacious room
Verified traveler
8.0
/10
Reviewed 244 week(s) ago

Hotels.com verified review

The hotel is good, everything new. Big beds. Everything clean. Staff very friendly. It would add a plus to make it a bit cosy. The tile floor does not look warm. Maybe small carpets in the rooms and the reception hall as well pkants in the reception could do the trick. Something on the room walls would add a plus too.
Verified traveler
icon-Business and Leisure with Friends
Business and Leisure with Friends
8.0
/10
Reviewed 263 week(s) ago

Expedia Group verified review

I liked how the staff are more caring, they have reminded me to take my Dinner and Lunch.
Aicha
icon-Business Family
Business Family
8.0
/10
Reviewed 281 week(s) ago

Expedia Group verified review

Nice staff. Huge rooms and nice view. I are being treated nicely. I am still at the hotel. Warmful reception. Nice food
david
icon-Friends and Family
Friends and Family
10.0
/10
Reviewed 327 week(s) ago

Hotels.com verified review

It was amazing,excellent service.
Konstantinos
icon-Business
Business
8.0
/10
Reviewed 72 week(s) ago

Hotels.com verified review

I really enjoyed my stay in this hotel. The staff is super pleasant and attentive, while giving guests their space, which I find important. The food is totally fantastic! (Naan bread must be tried). My room was spotless clean. Sound isolation from outside noise not optimal, but got used to it after the first night. WiFi was problematic, many dropouts, this should be fixed. The hotel is conveniently close to the airport and that is a major plus as Kigali tends to have traffic jams. Recommended!
Read More
Mathieu
10.0
/10
Reviewed 91 week(s) ago

Hotels.com verified review

Personnel très gentil Belle chambre piscine agréable. Possibilité d'aller dans le centre à pied Matelas un peu trop ferme
Huib
icon-Business
Business
6.0
/10
Reviewed 118 week(s) ago

Hotels.com verified review

De staf is erg vriendelijk en behulpzaam. De kamers zijn goed en schoon maar het grootste euvel is dat het bijna onmogelijk is om te douchen. Ze zijn kokend heet en niet te regelen. Zelfs een koude douche is onmogelijk omdat er dan slechts druppels uit de kraan komen. Meer reizigers hebben hier tijdens verblijf over geklaagd maar probleem werd niet opgelost.
Read More
Nicolai
icon-Business
Business
6.0
/10
Reviewed 242 week(s) ago

Hotels.com verified review

My stay was good. Especially in the beginning. But when the break fast became buffet and the coffe became Premade it changed my experience. Also I was told that I could check out late the Night before. But couldnt the Day after. Which was irritating.
You’ve read all the top reviews.
Number of reviews per page
20
40

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Exterior 4 Sainte Famille Hotel

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
8.4
Very Good
From 29 reviews
Cleanliness

9.2

Room Comfort

8.2

Service and Facilites

8.8

Sort by
Most Relevant
Preferences
See All

Traveler Reviews Sainte Famille Hotel

Number of reviews per page
20
40
Top reviews
Richard
10.0
/10
Reviewed 36 week(s) ago

Expedia Group verified review

Great location—very safe both inside and outside. I even took long walks at night on the well-lit streets. The included breakfast was excellent, freshly made to order from a menu. I would definitely return here next time I am in the city!
Jeanette
icon-Leisure with Friends
Leisure with Friends
10.0
/10
Reviewed 41 week(s) ago

Expedia Group verified review

The staff was friendly and very helpful. They took very good care of me.
Andrea
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 178 week(s) ago

Expedia Group verified review

This property was great! I enjoyed all the staff especially the manager Thomas. He made everything was taken care of. This hotel was walking distance to the best restaurants. I came up sit but it was a hospital right on site and a pharmacy.
Daniel
icon-Business Family
Business Family
10.0
/10
Reviewed 187 week(s) ago

Expedia Group verified review

It was an excellent hotel!
Lucas
icon-Friends and Family
Friends and Family
10.0
/10
Reviewed 190 week(s) ago

Hotels.com verified review

Wonderful hotel. Employees are really friendly and wonderful. Their breakfast is the best.
Verified traveler
icon-Business
Business
10.0
/10
Reviewed 216 week(s) ago

Hotels.com verified review

Great Service, Great facilities, Great rooms, Great Service, Great people, Great location!
Poul H.
8.0
/10
Reviewed 221 week(s) ago

Hotels.com verified review

Good follow-up on my reservation. Got a message requesting flight information for free airport shuttle. As WiFi did not work in my first room, I was quickly moved to another room
Poul H.
8.0
/10
Reviewed 228 week(s) ago

Hotels.com verified review

We use this hotel when arriving and departing for Europe. Rooms are spacious, bed is good, free shuttle service and placed in the center of Kigali. Only drawback is the notice from the corridor
Poul H.
8.0
/10
Reviewed 242 week(s) ago

Hotels.com verified review

I stayed one night waiting for the answer for the Corona test. Friendly staff and good spacious room
Verified traveler
8.0
/10
Reviewed 244 week(s) ago

Hotels.com verified review

The hotel is good, everything new. Big beds. Everything clean. Staff very friendly. It would add a plus to make it a bit cosy. The tile floor does not look warm. Maybe small carpets in the rooms and the reception hall as well pkants in the reception could do the trick. Something on the room walls would add a plus too.
Verified traveler
icon-Business and Leisure with Friends
Business and Leisure with Friends
8.0
/10
Reviewed 263 week(s) ago

Expedia Group verified review

I liked how the staff are more caring, they have reminded me to take my Dinner and Lunch.
Aicha
icon-Business Family
Business Family
8.0
/10
Reviewed 281 week(s) ago

Expedia Group verified review

Nice staff. Huge rooms and nice view. I are being treated nicely. I am still at the hotel. Warmful reception. Nice food
david
icon-Friends and Family
Friends and Family
10.0
/10
Reviewed 327 week(s) ago

Hotels.com verified review

It was amazing,excellent service.
Konstantinos
icon-Business
Business
8.0
/10
Reviewed 72 week(s) ago

Hotels.com verified review

I really enjoyed my stay in this hotel. The staff is super pleasant and attentive, while giving guests their space, which I find important. The food is totally fantastic! (Naan bread must be tried). My room was spotless clean. Sound isolation from outside noise not optimal, but got used to it after the first night. WiFi was problematic, many dropouts, this should be fixed. The hotel is conveniently close to the airport and that is a major plus as Kigali tends to have traffic jams. Recommended!
Read More
Mathieu
10.0
/10
Reviewed 91 week(s) ago

Hotels.com verified review

Personnel très gentil Belle chambre piscine agréable. Possibilité d'aller dans le centre à pied Matelas un peu trop ferme
Huib
icon-Business
Business
6.0
/10
Reviewed 118 week(s) ago

Hotels.com verified review

De staf is erg vriendelijk en behulpzaam. De kamers zijn goed en schoon maar het grootste euvel is dat het bijna onmogelijk is om te douchen. Ze zijn kokend heet en niet te regelen. Zelfs een koude douche is onmogelijk omdat er dan slechts druppels uit de kraan komen. Meer reizigers hebben hier tijdens verblijf over geklaagd maar probleem werd niet opgelost.
Read More
Nicolai
icon-Business
Business
6.0
/10
Reviewed 242 week(s) ago

Hotels.com verified review

My stay was good. Especially in the beginning. But when the break fast became buffet and the coffe became Premade it changed my experience. Also I was told that I could check out late the Night before. But couldnt the Day after. Which was irritating.
You’ve read all the top reviews.
Number of reviews per page
20
40