The Ayre Hotel

Couldn’t get light in bathroom to work ended up having to use the light over the mirror. One of the milk sachets was all lumpy when we put it into a cup of tea in the room. Other than that everything was fine and staff very pleasant .

Lovely saff, grear food, comfy room.

Staff were very good, happy to help!

We stayed for 3 nights as a family of four in one of the apartments. The room was very well presented and had a small kitchen. The food served by the restaurant was delicious. There was an excellent selection of spirits and local beers. The staff very helpful and friendly. Will stay again.

Room clean and comfortable. Some minor maintenance issues (hole in bathroom door) and difficult to squeeze into shower past extremely hot towel rack but otherwise good. Location very convenient and plenty of parking.

Ideal for us with a dog and for one overnight. Staff went out of their way to enable us to get early checking as we were attending a wedding. We did not have breakfast as we were leaving very early to catch the ferry.

Great location, a brief walk to town. We had a one bedroom suite with a kitchen. It was very clean and quiet. Would definitely stay here again. Orkney was great, every one was friendly and helpful.

Great service for late check in from the ferry. Really helpful staff. Good room and amenities. Handy to everything

really friendly staff at the hotel, had excellent service and would be very happy to stay here again. Breakfast buffet was good and dinner in the restaurant was very enjoyable

Dirty all around and not enough staff

Liked the staff and the quietness

Lovely staff. We commented on the lack of scallops on the menu as we had enjoyed them on our previous visit so they put them on for us. Lovely sea/ harbour views from our room.

Staff friendly and efficient.

The was a very comfortable and cozy hotel. I had a great time here. I found it impeccably clean, and the cleaning staff was very friendly and helpful. It's walking distance from the downtown shopping area, but still pretty quiet. There is a lovely lounge and bar area that is very comfortable and welcoming. The shower worked very well too. I would love to stay here again!

Dinner was good but not special. Otherwise our stay was lovely.

Handy for town centre

Our stay only spoiled by our dinner on the final night. While our chips were lovely and hot, the pie was stone cold. And the 250 ml glass of wine came as a 175 ml glass. Only little things but enough to take the shine off our stayh

A good hotel overall. We enjoyed our apartment and had two dinners there. However, my spouse disliked their so-called eco-friendly toilet flushing system. They also keep losing restaurant reservations and seem indifferent to online bookings. The location is excellent, especially for those arriving by ferry from Aberdeen.

Outside looks a little tired from front but inside very nice. Lovely welcome. Staff made sure I was ok as I have mobility issues. Lift easy to use and spacious. definitely recommend the jug

Problems from the start to finish. Arrived an hour before listed checkin time realizing that we may need to wait. No one at registration. Asked wait staff in hotel restaurant about checkin. She said rooms were not ready. We asked about checking our luggage to which she responded that we could just leave the luggage in the lobby. We decided to have lunch in the hotel restaurants we could be there at the start of checkin . We were given a room shortly thereafter. When entered the room, it was clear that a mistake had been made because it was a handicap room. Drain in center of bathroom for shower, handrails everywhere, and sink at wheel chair height. Returned to registration to inform them if the error. The person at registration claimed that it was not a handicap room and they were full so no other room was available. Since we checked in within minutes of the checkin time it was hard to believe this was true. The room we were assigned was on the first floor with a sidewalk running alongside and entrance to the building next to our room. We heard people coming and going and doors slamming all night. The next morning, I got down on my knees so I could use the mirror to shave (only 6 ft tall). When my wife went to use the hair dryer it did not work. Figures. I cannot recommend this hotel given our experience.