Mövenpick Resort Lamantin Saly

Hotels
8.2
/10
Very Good
136 reviews

What Guests Say About Their Stay

Sheila R.

10.0
/ 10
Friendly staff. Great amenities. I stayed in a floating room and it was spectacular. Great food. Beautiful clean grounds. There was so much that I loved about my stay I wished that it was longer

Michele

10.0
/ 10
Really enjoyed the stay. We were in one of the new beach houses in the bay. Once there I finally realised the difference between cocoon and crystal (I think :-) Crystal is the last of the 18 houses and has one of the walls fully in glass as opposed to Cocoon that have standard walls. These new houses are simply beatiful - a perfect "love nest" - everything is nice even if we have to change room as the flush of our toilet wasn't working properly (really seamless swap - however I found the houses facing West - EVEN numbers - are better than the ones facing East, simply cause it's nice to chill on the patio and face the sunset. Breakfast has so many options and so has dinner (incl fresh grilled seafood). We didn't have a chance to test all the facilities but there is a tennis court and padel court, nice gym and a SPA. Pools are really nice and the beach beds are nicely spaced and plenty of shade to chill or sun to catch your tan. Overall a magic stay and would definitely get back

Stephen

10.0
/ 10
Beautiful beachfront property with lovely rooms. Breakfast was terrific, and staff are friendly and multi-lingual. Highly recommend. The downside is that it's a long haul from the airport through marginally safe streets. Make sure you have a good car and driver. Taxi service is pretty sketchy. The hotel would do well to have an airport shuttle.
In the Area
See Map
BP 2383, Saly Nord, Sindia, Mbour, Thies, Senegal

Main Facilities

Read More
Restaurant
Swimming Pool
24-Hour Front Desk
Parking
WiFi
Near Village Artisanal
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What's around Mövenpick Resort Lamantin Saly

BP 2383, Saly Nord, Sindia, Mbour, Thies, Senegal
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Lobby Mövenpick Resort Lamantin Saly
Exterior 2 Mövenpick Resort Lamantin Saly

Discover More About Mövenpick Resort Lamantin Saly

General


Near Village Artisanal

Location


Located in Mbour, Mövenpick Resort Lamantin Saly is by the sea, within a 5-minute drive of Saly Golf Club and Village Artisanal. This beach hotel is 2.1 mi (3.4 km) from Mbour Fishermen Village and 2.7 mi (4.3 km) from Khelcom Museum.

Attractions


Distances are displayed to the nearest 0.1 mile and kilometer.

Saly Golf Club - 2.3 km / 1.4 mi
Village Artisanal - 3.3 km / 2 mi
Mbour Fishermen Village - 3.7 km / 2.3 mi
Khelcom Museum - 4.7 km / 2.9 mi
Somone Lagoon Reserve - 7.6 km / 4.7 mi
Plage De Warang - 16.8 km / 10.4 mi
Bandia Animal Reserve - 17.1 km / 10.6 mi
Popenguine Beach - 26.7 km / 16.6 mi
Basilica of Our Lady of Deliverance - 28.9 km / 17.9 mi
La Ferme des 4 chemins - 36 km / 22.3 mi
Joal Forest - 42.5 km / 26.4 mi

The nearest major airport is Blaise Diagne Intl. Airport (DSS) - 40.7 km / 25.3 mi

Facilities


Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. If you're looking for recreational opportunities, you'll find an outdoor pool, a hot tub, and an outdoor tennis court. This hotel also features complimentary wireless internet access, concierge services, and babysitting (surcharge).

Business Facilities


Featured amenities include a business center, express check-in, and express check-out. Free self parking is available onsite.

Dining


Take advantage of the hotel's 24-hour room service.

Rooms


Make yourself at home in one of the 146 air-conditioned rooms featuring minibars and flat-screen televisions. Rooms have private balconies. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with bathtubs or showers feature complimentary toiletries and hair dryers.

All facilities in Mövenpick Resort Lamantin Saly

Swimming Pool Mövenpick Resort Lamantin Saly
Swimming Pool
Entertainment Facility Mövenpick Resort Lamantin Saly
Entertainment Facility
Fitness Center Mövenpick Resort Lamantin Saly
Fitness Center
Functional Hall Mövenpick Resort Lamantin Saly
Functional Hall
Common Space Mövenpick Resort Lamantin Saly
Common Space

Things to Do

  • Fitness center
  • Outdoor facilities
  • Beach umbrella
  • Marina
  • Garden
  • Spa
  • Beach towel
  • Steam room
  • Sun loungers

Hotel Services

  • Laundry service
  • Multilingual staff
  • Express check-in
  • Newspaper in lobby
  • Wedding service
  • Express check-out
  • 24-hour Receptionist
  • Concierge

Sports and Recreations

  • Game room
  • Waterskiing
  • Windsurfing
  • Fishing
  • Pool or Snooker
  • Jet ski
  • Motor boat ride

Family-friendly Facilities

  • Kids club
  • Children games
  • Children pool

General

  • Banquet
  • Parking
  • Terrace

Nearby Facilities

  • Souvenir shop
  • Hair salon
  • ATM/Banking

Business Facilities

  • Business facilities
  • Conference rooms

Public Facilities

  • Smoke-free area
  • Safety deposit box

Food and Drinks

  • Vegetarian meal

Transportation

  • Storage

Accessibilty

  • Accessible parking

Kids and Pets

  • Babysitting

Connectivity

  • Free WiFi

Accommodation Policy & General Information in Mövenpick Resort Lamantin Saly

Important Note
Planning to check in outside the check-in time (such as early morning or late in the evening)? You can arrange it directly with the property!

Check-in/Check-out Time

Check-in:
15:00 - 00:00
Check-out:
Before 12:00

  • Pet fee: XOF 6500 per pet, per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Limited Number Of Pets In Room

Professional property host/manager, Green Key (Foundation for Environmental Education), No rollaway/extra beds available, On bay, No elevators

General Information

Popular Facilities
Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, WiFi
Check-In / Check-Out Time
From 15:00 - 00:00 - to 12:00
Available rooms at Mövenpick Resort Lamantin Saly
146
Another facilities in Mövenpick Resort Lamantin Saly
Fitness center, Outdoor facilities, Beach umbrella, Marina, Garden

Frequently asked question in Mövenpick Resort Lamantin Saly

What are available facilities at Mövenpick Resort Lamantin Saly?
There are top facilites at Mövenpick Resort Lamantin Saly such as Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, WiFi. (some may require extra charges)
What is normal check-in & check-out time at Mövenpick Resort Lamantin Saly?
The standard check-in time at Mövenpick Resort Lamantin Saly is starting from 15:00 - 00:00 while the latest check-out time is at Before 12:00
What is the star rating of Mövenpick Resort Lamantin Saly?
Mövenpick Resort Lamantin Saly is a 5.0-star hotel.
How many rooms are available at Mövenpick Resort Lamantin Saly?
Mövenpick Resort Lamantin Saly has 146 rooms in total.
What do past guests say about Mövenpick Resort Lamantin Saly?
Mövenpick Resort Lamantin Saly is well-known for its Cleanliness, Room Comfort, Service and Facilites, as reviewed by verified Traveloka guests.

More Reviews from Other Guests in Mövenpick Resort Lamantin Saly

8.2
Very Good
From 136 reviews
Cleanliness

8.6

Room Comfort

8.4

Location

8.0

Service and Facilites

8.4

Sort by
Most Relevant
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Traveler Reviews Mövenpick Resort Lamantin Saly

Number of reviews per page
20
40
Top reviews
Sheila R.
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 26 week(s) ago

Expedia Group verified review

Friendly staff. Great amenities. I stayed in a floating room and it was spectacular. Great food. Beautiful clean grounds. There was so much that I loved about my stay I wished that it was longer
Peter
icon-Leisure Family
Leisure Family
6.0
/10
Reviewed 33 week(s) ago

Expedia Group verified review

The rooms are beautifully appointed and the food is quite good.
Ahmed
icon-with Partner
with Partner
10.0
/10
Reviewed 39 week(s) ago

Hotels.com verified review

Best place to be in Senegal
Michele
icon-with Partner
with Partner
10.0
/10
Reviewed 57 week(s) ago

Hotels.com verified review

Really enjoyed the stay. We were in one of the new beach houses in the bay. Once there I finally realised the difference between cocoon and crystal (I think :-) Crystal is the last of the 18 houses and has one of the walls fully in glass as opposed to Cocoon that have standard walls. These new houses are simply beatiful - a perfect "love nest" - everything is nice even if we have to change room as the flush of our toilet wasn't working properly (really seamless swap - however I found the houses facing West - EVEN numbers - are better than the ones facing East, simply cause it's nice to chill on the patio and face the sunset. Breakfast has so many options and so has dinner (incl fresh grilled seafood). We didn't have a chance to test all the facilities but there is a tennis court and padel court, nice gym and a SPA. Pools are really nice and the beach beds are nicely spaced and plenty of shade to chill or sun to catch your tan. Overall a magic stay and would definitely get back
Read More
Shenela
icon-Leisure with Children
Leisure with Children
4.0
/10
Reviewed 64 week(s) ago

Expedia Group verified review

I’m still a little shocked at the room we were provided given the $300USD per night cost. It was in shambles. So out of date. Spiders and ants in the restroom. Crumbling walls. We decided to tough it out since we were there for one night and mainly to use the beach (which was very nice). But we have a 11 month old baby and when we got back from dinner there was a giant water bug or cockroach running around the bathroom. I couldn’t have my baby sleeping in a crib with so many bugs around. I was shocked they gave us this room, knowing we had an infant and putting us all the way at the end, where the sounds from the nightly hotel entertainment were audible. When I showed reception a video of the bug, they gave us a new room right away. This room was much nicer and perhaps more in line with the cost but I think the room is probably even more expensive than the $322 we paid. The dinner buffet was lovely. The beach is huge and clean. The pool is outdated, mocktail was watered down. I would not recommend this hotel for the price tag but not sure what the other option around Saly would be.
Read More
ALEX ALASSANE
icon-
6.0
/10
Reviewed 112 week(s) ago

Hotels.com verified review

Accueil check in plus de 30 mn d’attente Chambre literie molle ,pile télécommande climatisation presque à sèche,1 des lavabos ne s’écoule pas correctement.Rouille cuvette wc,goutte à goutte pommeau de douche et eau chaude à droite.Restaurant coupelle ou sous tasse pour se servir les entrées et les desserts.Aliments sans réels plus.petit déjeuner omelette froide merguez froides haricots tomates froides.Aménagements des espaces bien mais manque de balisage.
Read More
Francine
icon-Leisure Family
Leisure Family
2.0
/10
Reviewed 121 week(s) ago

Expedia Group verified review

300 euro was stolen from my room. This was not an opportunistic theft. The money was locked in my bag with a lock. So it took effort. I reported the theft and the procedure was explained but the outcome is nothing. 300 euro goes a very long way in Senegal so vacation budget gone to theft. On top of that the rooms are dilapidated. I have been stressed due to the theft my entire trip. All my items have been on constant lock yet they managed to steal.
Read More
Viren
icon-Business
Business
8.0
/10
Reviewed 131 week(s) ago

Expedia Group verified review

Nice
Stephen
icon-Business
Business
10.0
/10
Reviewed 135 week(s) ago

Expedia Group verified review

Beautiful beachfront property with lovely rooms. Breakfast was terrific, and staff are friendly and multi-lingual. Highly recommend. The downside is that it's a long haul from the airport through marginally safe streets. Make sure you have a good car and driver. Taxi service is pretty sketchy. The hotel would do well to have an airport shuttle.
Read More
papa
10.0
/10
Reviewed 137 week(s) ago

Expedia Group verified review

Beautiful
Babacar
icon-Leisure Family
Leisure Family
6.0
/10
Reviewed 142 week(s) ago

Expedia Group verified review

The location and property is okay. The service was slow at check in. It is outrageous that the hotel would even charge water in the restaurant. All surrounding hotels offer free drinks, including at the restaurant and bar.
Verified traveler
icon-Friends and Family Family
Friends and Family Family
8.0
/10
Reviewed 143 week(s) ago

Hotels.com verified review

the hotel as such is very nice perfect, but as a foreigner (not speaking French) it is difficult to communicate. Check in took long, and we had a sick child. We were misinformed, which resulted in additional cost, then it took us quite some time to correct it, the transfer requested was not there/ nor where the cost correctly shared which all gave lot of problems and stress at check out.
Read More
Florian
icon-Business
Business
4.0
/10
Reviewed 149 week(s) ago

Hotels.com verified review

First the good points: The beach is nice and the airconditioning works. On an international basis this hotel would barely get 4 stars. It wasn’t particularly clean. One look behind the mattress ( which I always do to be sure there are no bed bugs) revealed loads of hair, dead insects and blossoms which the Hotel use as their decoration for the bed. In the closet wears trash from the previous guests which convinced me that no one cleaned the room properly after the last visitor. There was no “please don’t disturb” sign available and staff came a lot to ask for several things ( in a country that has high risk for malaria you want to keep the doors closed, the most ridiculous visit was from a guy, at night who wanted to spray my room with pest control spray. First of all, this visit did the opposite, let mosquitoes in, and what was he thinking? Spraying the room while I’m in there???) not even telling the staff from the front desk, to please not do my room helped. Topic “hygiene”: I only ate and drank in the hotel. No salad, no fruit no ice cubes, still I ended up with having the runs with fever…
Read More
marguerite
icon-Leisure with Children
Leisure with Children
6.0
/10
Reviewed 157 week(s) ago

Expedia Group verified review

Nice for family
Jacqueline
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 204 week(s) ago

Expedia Group verified review

I enjoy keke professional service
IBOHN MENTI
icon-with Partner
with Partner
6.0
/10
Reviewed 211 week(s) ago

Hotels.com verified review

Reception was a bit messy , no personal welcoming . Spa was overbooked , employees at the beach where missing . A part of that the place is super clean , nice pool and playground for the kids .
ANN
icon-Business and Leisure
Business and Leisure
10.0
/10
Reviewed 223 week(s) ago

Expedia Group verified review

I was impressed by the staff. They address your issues effectively. Their English is better than any other facilities and hotels.
Verified traveler
icon-with Partner
with Partner
2.0
/10
Reviewed 234 week(s) ago

Hotels.com verified review

The check in experience was absolutely awful. First, no one acknowledged us for about fifteen minutes. Finally, the porter was so embarrassed that he called one of the reception staff over to help us. We arrived at 2pm and they said none of the rooms are ready until 3pm. I understand it takes time to clean the rooms but to have a standing policy at a supposedly high end hotel that no room will be available even if they are available is absurd. The French brunette at reception was exceptionally rude. There was no parking anywhere at the hotel and she stated that we could just find somewhere down the road and then move our car after all the day guests left. We have stayed at other hotels in the area like Royaum and Africa Queen and honestly the room was no better at Lamantin but they want to charge three times the price. The beach is very nice and clean but the hotel was an extremely disappointing experience. The entire reception staff should either be trained on customer service or replaced. I saw the French blonde manager walking around so she is clearly present but does not seem to be doing much to improve the standards of the hotel.
Read More
Chatlotte
icon-Friends and Family with Friends
Friends and Family with Friends
2.0
/10
Reviewed 247 week(s) ago

Hotels.com verified review

I reserved 3 rooms for a 3 ok check in. We got there at 4 pm and 2 out of the 3 rooms were dirty from the last guests when we walked in our rooms. They didn’t get us clean rooms till 7pm. Completely ruined our day. No one on their team is on the same page when it comes to communication. Half the team will tell you the pool closes at 7pm while the other half will tell you you can swim at anytime at your own risk. I was simply baffled by the lack of simple customer service etiquette and mediocre hospitality.
Read More
Verified traveler
icon-Leisure with Friends
Leisure with Friends
6.0
/10
Reviewed 259 week(s) ago

Expedia Group verified review

Check in and check out was a lengthy process as they were quite unorganized. Hot tub had mold growing in it
Number of reviews per page
20
40

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Exterior 4 Mövenpick Resort Lamantin Saly

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
8.2
Very Good
From 136 reviews
Cleanliness

8.6

Room Comfort

8.4

Location

8.0

Service and Facilites

8.4

Sort by
Most Relevant
Preferences
See All

Traveler Reviews Mövenpick Resort Lamantin Saly

Number of reviews per page
20
40
Top reviews
Sheila R.
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 26 week(s) ago

Expedia Group verified review

Friendly staff. Great amenities. I stayed in a floating room and it was spectacular. Great food. Beautiful clean grounds. There was so much that I loved about my stay I wished that it was longer
Peter
icon-Leisure Family
Leisure Family
6.0
/10
Reviewed 33 week(s) ago

Expedia Group verified review

The rooms are beautifully appointed and the food is quite good.
Ahmed
icon-with Partner
with Partner
10.0
/10
Reviewed 39 week(s) ago

Hotels.com verified review

Best place to be in Senegal
Michele
icon-with Partner
with Partner
10.0
/10
Reviewed 57 week(s) ago

Hotels.com verified review

Really enjoyed the stay. We were in one of the new beach houses in the bay. Once there I finally realised the difference between cocoon and crystal (I think :-) Crystal is the last of the 18 houses and has one of the walls fully in glass as opposed to Cocoon that have standard walls. These new houses are simply beatiful - a perfect "love nest" - everything is nice even if we have to change room as the flush of our toilet wasn't working properly (really seamless swap - however I found the houses facing West - EVEN numbers - are better than the ones facing East, simply cause it's nice to chill on the patio and face the sunset. Breakfast has so many options and so has dinner (incl fresh grilled seafood). We didn't have a chance to test all the facilities but there is a tennis court and padel court, nice gym and a SPA. Pools are really nice and the beach beds are nicely spaced and plenty of shade to chill or sun to catch your tan. Overall a magic stay and would definitely get back
Read More
Shenela
icon-Leisure with Children
Leisure with Children
4.0
/10
Reviewed 64 week(s) ago

Expedia Group verified review

I’m still a little shocked at the room we were provided given the $300USD per night cost. It was in shambles. So out of date. Spiders and ants in the restroom. Crumbling walls. We decided to tough it out since we were there for one night and mainly to use the beach (which was very nice). But we have a 11 month old baby and when we got back from dinner there was a giant water bug or cockroach running around the bathroom. I couldn’t have my baby sleeping in a crib with so many bugs around. I was shocked they gave us this room, knowing we had an infant and putting us all the way at the end, where the sounds from the nightly hotel entertainment were audible. When I showed reception a video of the bug, they gave us a new room right away. This room was much nicer and perhaps more in line with the cost but I think the room is probably even more expensive than the $322 we paid. The dinner buffet was lovely. The beach is huge and clean. The pool is outdated, mocktail was watered down. I would not recommend this hotel for the price tag but not sure what the other option around Saly would be.
Read More
ALEX ALASSANE
icon-
6.0
/10
Reviewed 112 week(s) ago

Hotels.com verified review

Accueil check in plus de 30 mn d’attente Chambre literie molle ,pile télécommande climatisation presque à sèche,1 des lavabos ne s’écoule pas correctement.Rouille cuvette wc,goutte à goutte pommeau de douche et eau chaude à droite.Restaurant coupelle ou sous tasse pour se servir les entrées et les desserts.Aliments sans réels plus.petit déjeuner omelette froide merguez froides haricots tomates froides.Aménagements des espaces bien mais manque de balisage.
Read More
Francine
icon-Leisure Family
Leisure Family
2.0
/10
Reviewed 121 week(s) ago

Expedia Group verified review

300 euro was stolen from my room. This was not an opportunistic theft. The money was locked in my bag with a lock. So it took effort. I reported the theft and the procedure was explained but the outcome is nothing. 300 euro goes a very long way in Senegal so vacation budget gone to theft. On top of that the rooms are dilapidated. I have been stressed due to the theft my entire trip. All my items have been on constant lock yet they managed to steal.
Read More
Viren
icon-Business
Business
8.0
/10
Reviewed 131 week(s) ago

Expedia Group verified review

Nice
Stephen
icon-Business
Business
10.0
/10
Reviewed 135 week(s) ago

Expedia Group verified review

Beautiful beachfront property with lovely rooms. Breakfast was terrific, and staff are friendly and multi-lingual. Highly recommend. The downside is that it's a long haul from the airport through marginally safe streets. Make sure you have a good car and driver. Taxi service is pretty sketchy. The hotel would do well to have an airport shuttle.
Read More
papa
10.0
/10
Reviewed 137 week(s) ago

Expedia Group verified review

Beautiful
Babacar
icon-Leisure Family
Leisure Family
6.0
/10
Reviewed 142 week(s) ago

Expedia Group verified review

The location and property is okay. The service was slow at check in. It is outrageous that the hotel would even charge water in the restaurant. All surrounding hotels offer free drinks, including at the restaurant and bar.
Verified traveler
icon-Friends and Family Family
Friends and Family Family
8.0
/10
Reviewed 143 week(s) ago

Hotels.com verified review

the hotel as such is very nice perfect, but as a foreigner (not speaking French) it is difficult to communicate. Check in took long, and we had a sick child. We were misinformed, which resulted in additional cost, then it took us quite some time to correct it, the transfer requested was not there/ nor where the cost correctly shared which all gave lot of problems and stress at check out.
Read More
Florian
icon-Business
Business
4.0
/10
Reviewed 149 week(s) ago

Hotels.com verified review

First the good points: The beach is nice and the airconditioning works. On an international basis this hotel would barely get 4 stars. It wasn’t particularly clean. One look behind the mattress ( which I always do to be sure there are no bed bugs) revealed loads of hair, dead insects and blossoms which the Hotel use as their decoration for the bed. In the closet wears trash from the previous guests which convinced me that no one cleaned the room properly after the last visitor. There was no “please don’t disturb” sign available and staff came a lot to ask for several things ( in a country that has high risk for malaria you want to keep the doors closed, the most ridiculous visit was from a guy, at night who wanted to spray my room with pest control spray. First of all, this visit did the opposite, let mosquitoes in, and what was he thinking? Spraying the room while I’m in there???) not even telling the staff from the front desk, to please not do my room helped. Topic “hygiene”: I only ate and drank in the hotel. No salad, no fruit no ice cubes, still I ended up with having the runs with fever…
Read More
marguerite
icon-Leisure with Children
Leisure with Children
6.0
/10
Reviewed 157 week(s) ago

Expedia Group verified review

Nice for family
Jacqueline
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 204 week(s) ago

Expedia Group verified review

I enjoy keke professional service
IBOHN MENTI
icon-with Partner
with Partner
6.0
/10
Reviewed 211 week(s) ago

Hotels.com verified review

Reception was a bit messy , no personal welcoming . Spa was overbooked , employees at the beach where missing . A part of that the place is super clean , nice pool and playground for the kids .
ANN
icon-Business and Leisure
Business and Leisure
10.0
/10
Reviewed 223 week(s) ago

Expedia Group verified review

I was impressed by the staff. They address your issues effectively. Their English is better than any other facilities and hotels.
Verified traveler
icon-with Partner
with Partner
2.0
/10
Reviewed 234 week(s) ago

Hotels.com verified review

The check in experience was absolutely awful. First, no one acknowledged us for about fifteen minutes. Finally, the porter was so embarrassed that he called one of the reception staff over to help us. We arrived at 2pm and they said none of the rooms are ready until 3pm. I understand it takes time to clean the rooms but to have a standing policy at a supposedly high end hotel that no room will be available even if they are available is absurd. The French brunette at reception was exceptionally rude. There was no parking anywhere at the hotel and she stated that we could just find somewhere down the road and then move our car after all the day guests left. We have stayed at other hotels in the area like Royaum and Africa Queen and honestly the room was no better at Lamantin but they want to charge three times the price. The beach is very nice and clean but the hotel was an extremely disappointing experience. The entire reception staff should either be trained on customer service or replaced. I saw the French blonde manager walking around so she is clearly present but does not seem to be doing much to improve the standards of the hotel.
Read More
Chatlotte
icon-Friends and Family with Friends
Friends and Family with Friends
2.0
/10
Reviewed 247 week(s) ago

Hotels.com verified review

I reserved 3 rooms for a 3 ok check in. We got there at 4 pm and 2 out of the 3 rooms were dirty from the last guests when we walked in our rooms. They didn’t get us clean rooms till 7pm. Completely ruined our day. No one on their team is on the same page when it comes to communication. Half the team will tell you the pool closes at 7pm while the other half will tell you you can swim at anytime at your own risk. I was simply baffled by the lack of simple customer service etiquette and mediocre hospitality.
Read More
Verified traveler
icon-Leisure with Friends
Leisure with Friends
6.0
/10
Reviewed 259 week(s) ago

Expedia Group verified review

Check in and check out was a lengthy process as they were quite unorganized. Hot tub had mold growing in it
Number of reviews per page
20
40