InterContinental Hotels SINGAPORE ROBERTSON QUAY by IHG, an IHG Hotel

Great staff, food and facilites.

The location is good. The ambience is great. The teams all work professionally and exude pleasantness.

This was our first time in Singapore. The hotel exceeded our expectations. The staff was friendly and helpful. We enjoyed walking along the river with the availability of many restaurants.

They were very helpful with my early departure times

Property is small swimming pool is very tiny overall is very tight

Great customer service in all areas. Location very central and easy to get around to sights

Overall great property. Lots of dining options in the neighborhood. Taxi drivers know where this hotel is so convenient for travelers too. Check in is on the 4th floor and you can take the elevator to go up.

My stay was already off to a bad start due to an apparent over-charging and poor/slow response by Hotels.com. And a delayed inbound flight (not the responsibility of the hotel) but did mean we missed the afternoon tea on arrival which was part of the package. We selected a significantly more expensive Junior Suite option to ensure sufficient space in the room for the family, and to access the package benefits, including club access, buffet breakfast, afternoon tea and evening cocktails and canapes. were allocated a room. However, we were allocated a room much smaller than expected, according to the photographs! Considering it was specifically booked for 3 persons, it is thought this could have been better taken into account! To he fair, upon request the next morning, the hotel did change us to a much larger room as per expectations! On the 2nd evening we were badly let down by the lack of attention and service in the club for cocktails and canapes. We were effectively ignored and had to walk out as we wanted to attend the Marina Bay lightshow at 8:45pm. Overall, a nice hotel in excellent location, but comes with high expectations according to their pricing. I felt my wife was disappointed by the experience, which is a great pity as it was our 28th wedding anniversary, and this was supposed to be a treat!

Amazing staff at this hotel. They can’t do enough for you. Much appreciated by two older people. 🙏

The staff and service at Intercon Robertson Quay are truly exceptional. The hotel and room were small but clean, modern and very thoughtful with the details. But it’s the staff and managers there that made a real difference- professional, friendly, efficient and top notch.

Staff we fantastic, great location.

Great location, friendly staff

I recently stayed at the Intercontinental and was quite disappointed with the service. Despite its 5-star rating, the experience didn’t live up to expectations. My room was not ready until three hours after the scheduled check-in time, which was frustrating. The rooms themselves are surprisingly small, lacking the comfort you’d expect from a luxury hotel. Overall, the atmosphere didn’t feel welcoming. I’ve already filed a complaint, but I wouldn’t recommend this place if you’re looking for a truly 5-star experience.

comfortable

Muy bien ubicado y accesible. Los cuartos están muy bien equipados y confortables.

Awesome place

We had a lovely stay. It was very central location. Just a bit far to get to the MRT.

Very good

Visiting Singapore for the first time Perfect location on the Quay - centrally located to many points of interest, restaurants and nightlife!

I like the staff very nice and helpful