JEN Singapore Tanglin by Shangri-La

Hotels
8.8
/10
Very Good
1,568 reviews

What Guests Say About Their Stay

Bedroom (10)
Accessibility (8)
Bathroom (8)
Staff Friendliness (7)
Bryan Cheng
8.8
/ 10
Hotel room is nice and comfortable. Swimming pool is very clean! Buffet has a good selection of food and the quality is there!
Hermawan S.
9.7
/ 10
Nice swimming poll, clean room.
Melissa S.
9.7
/ 10
Nice hotel, great interior. Clean and tidy! Awesome!
In the Area
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1A Cuscaden Road, Orchard, Singapore, 249716

Main Facilities

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AC
Restaurant
Swimming Pool
24-Hour Front Desk
Parking
Elevator
WiFi
note: hotel was previously named JEN Singapore Tanglin by Shangri-La Staying at JEN Singapore Tanglin by Shangri-La is a good choice when you are visiting Orchard. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you. WiFi is available within public areas of the property to help you to stay connected with family and friends.
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What's around JEN Singapore Tanglin by Shangri-La

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1A Cuscaden Road, Orchard, Singapore, 249716
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Discover More About JEN Singapore Tanglin by Shangri-La

Centrally located on the Orchard Road shopping district and a 2-minute walk from Orchard Boulevard MRT Station

, JEN Singapore Tanglin by Shangri-La offers easy access to Tanglin Mall retail outlets, restaurants and supermarkets. The fun and friendly team is always ready to help you discover local secrets at the hotel’s doorstep – whether a walk to the shops along Orchard Road, a stroll to the UNESCO heritage Botanical Gardens or a bicycle ride exploring the quaint neighborhood of Dempsey Hill. The hotel is also a leading venue for prestigious corporate gatherings or social occasions.

All 565 guestrooms come with the necessary up-to-date amenities so guests can enjoy the hotel’s playful designs and tech-driven experiences that are made to engage. Award-winning on-site dining outlets feature diverse Chinese, Malay and Indian culinary offerings. For recreation, the hotel outstanding spa offers a variety of health and beauty-enhancing treatments. Other facilities include a fully equipped gymnasium, sauna, steam room, massage services, whirlpool and an outdoor swimming pool.

Shangri-La Cares - Your Well-being In Our Care

As part of JEN Singapore Tanglin’s ongoing efforts to create a comfortable and safe environment for our guests, the hotel has a fully vaccinated workforce and embraced a series of enhanced safety standards and precautionary measures under our “Shangri-La Cares” commitment. These hygiene and safe management measures include increased cleaning and sanitising frequency for high touch points areas, use of medical grade sanitisers and disinfectants, contactless check-in and check-out and maintaining safe distancing at all public areas of the hotel. Learn more about our Shangri-La Cares commitment at https://www.shangri-la.com/group/shangrila-cares. JEN Singapore Tanglin by Shangri-La is awarded the SafeGuard Hygiene Excellence and Safety Label by Bureau Veritas. Ah Hoi's Kitchen is an SG Clean certified establishment.

All facilities in JEN Singapore Tanglin by Shangri-La

Bar, Cafe and Lounge JEN Singapore Tanglin by Shangri-La
Bar, Cafe and Lounge
Fitness Center JEN Singapore Tanglin by Shangri-La
Fitness Center
Functional Hall JEN Singapore Tanglin by Shangri-La
Functional Hall
Lobby JEN Singapore Tanglin by Shangri-La
Lobby
Accommodation Services JEN Singapore Tanglin by Shangri-La
Accommodation Services

Hotel Services

  • Bellhop
  • Concierge
  • Money changer
  • Express check-out
  • 24-hour Receptionist
  • 24-hour security
  • Laundry service
  • Luggage storage
  • Mobile
  • Multilingual staff
  • Wedding service

Food and Drinks

  • A la carte dinner
  • A la carte lunch
  • Bar
  • Breakfast
  • Breakfast (surcharge)
  • Brunch
  • Buffet dinner
  • Cafe
  • Continental breakfast
  • Poolside bar

General

  • AC
  • Ballroom
  • Banquet
  • Cloakroom
  • Connecting rooms
  • Non-smoking room
  • Swimming pool
  • Smoking area
  • Smoke-free

Public Facilities

  • Parking
  • Coffee shop
  • Elevator
  • 24-hour room service
  • Restaurant
  • Breakfast restaurant
  • Dinner restaurant
  • Lunch restaurant
  • WiFi in public area

Nearby Facilities

  • ATM/Banking
  • Beauty salon
  • Gift shop
  • Grocery
  • Hair salon
  • Laundry
  • Shops
  • Supermarket

Accessibilty

  • Disabled access friendly
  • Accessible bathroom
  • Accessible parking
  • Accessible path of travel
  • In-room accessibility
  • Roll-in shower
  • Wheelchair accessible

In-room Facilities

  • Bathrobe
  • Desk
  • Hairdryer
  • In-room safe
  • Minibar
  • Shower
  • TV

Things to Do

  • Fitness center
  • Health club
  • Massage
  • Outdoor pool
  • Pool sun loungers
  • Sauna

Business Facilities

  • Business center
  • Conference room
  • Meeting facilities
  • Photocopier

Transportation

  • Bicycle rental
  • Parking with surcharge

Connectivity

  • LAN Internet
  • Free WiFi

Accommodation Policy & General Information in JEN Singapore Tanglin by Shangri-La

Check-in/Check-out Time

Check-in:
From 15:00
Check-out:
Before 12:00

Contact Accommodation Before Arrival

Guests should contact hotel 1 day(s) prior to arrival

General Check-in Instructions

Rumpoles Bar Operation Hours : Opening Time: 05.30PM Closing Time : 01:00AM
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General Information

Popular Facilities
AC, Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, Elevator, WiFi
Check-In / Check-Out Time
From 15:00 - Before 12:00
Breakfast Availability
Yes, some room provide breakfast
Available rooms at JEN Singapore Tanglin by Shangri-La
565
Number of floors in JEN Singapore Tanglin by Shangri-La
18
Another facilities in JEN Singapore Tanglin by Shangri-La
Bellhop, Concierge, Money changer, Express check-out, 24-hour Receptionist

Frequently asked question in JEN Singapore Tanglin by Shangri-La

What are available facilities at JEN Singapore Tanglin by Shangri-La ?
There are top facilites at JEN Singapore Tanglin by Shangri-La such as AC, Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, Elevator, WiFi. (some may require extra charges)
What is normal check-in & check-out time at JEN Singapore Tanglin by Shangri-La ?
The standard check-in time at JEN Singapore Tanglin by Shangri-La is starting from From 15:00 while the latest check-out time is at Before 12:00
Does JEN Singapore Tanglin by Shangri-La provide breakfast?
Yes, JEN Singapore Tanglin by Shangri-La provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.

More Reviews from Other Guests in JEN Singapore Tanglin by Shangri-La

8.8
Very Good
From 922 reviews
Cleanliness

9.0

Room Comfort

8.8

Service and Facilites

8.8

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Traveler Reviews JEN Singapore Tanglin by Shangri-La

Number of reviews per page
20
40
Top reviews
Lucille
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Close to shopping and dinning. Good exercise facility. Pool and spa.
Bonita Tak Yee
icon-Business and Leisure
Business and Leisure
8.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

The housekeeper was very nice and friendly and she did a great job during my stay.
Henry
icon-Leisure with Friends
Leisure with Friends
4.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Too busy and too expensive. Poor restaurant quality
Joseph
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Would stay again
Verified traveler
10.0
/10
Reviewed 15 week(s) ago

Hotels.com verified review

great service by friendly hotel staff
Kenny
8.0
/10
Reviewed 15 week(s) ago

Hotels.com verified review

Very good
Kunal
6.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Food at the hotel was quite average. They really need to lift their game considering the price point for this property.
Charles
icon-Leisure
Leisure
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Close to the MRT and Botanical gardens.
Teresita
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Wonderful staff. Can't thank them enough for making our stay so memorable. Front desk led by Izzat, Nicole, Joy. Bell and Concierge Bayani and Aloysius assisted us with transportation and answer all our questions with a smile. Norin, Jenny and En at the club lounge help us relaxed in the evening and assisted us with planning our days. Erica at the buffet always warm and friendly. Director of Operations Naveen always checked on us to make sure we were well taken care of. GREAT HOTEL, GREAT STAFF
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Paz
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Centrally located near malls , foods and orchard street
Brian
icon-Leisure
Leisure
8.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Good stay overall. Oscar from the night housekeeping team went above and beyond to ensure I had a nice stay. Kudos to his hard work
Rachel
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Overall excellent except when we ate at the buffet, we were told to sit outside and flies start coming. I asked to be moved inside and we were accommodated. However the same lady asked me again do I have a reservation while we were already sitting inside, the restaurant is empty. It felt like we were treated indifferently because of our race. Why are we being seated outside when the restaurant is empty and it remained empty until we left an hour and half later.
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Edward
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Excellent location on the Orchard Boulevard MRT line. Nice neighbourhood too.
David
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Had a great time at this hotel for 2 nights in Singapore. I upgraded to the club level which was great as it included breakfast and afternoon snacks and more !
Lesley
10.0
/10
Reviewed 17 week(s) ago

Hotels.com verified review

A very comfortable and convenient place to stay for 3 nights, en route to Australia. The staff could not have been more helpful and friendly. The bed was so cosy and comfortable. The bathroom was well-equipped with everything you could possibly need. Great shower. Particularly, loved the outdoor swimming pool. Highly recommend this hotel.
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Verified traveler
icon-Friends and Family
Friends and Family
10.0
/10
Reviewed 18 week(s) ago

Hotels.com verified review

So happy with Francis at the reception, really friendly and helpful. And to Bayani at the concierge, for taking the time to answer all our queries!
Antonino
icon-Leisure
Leisure
10.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

All great
Gail
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

Fantastic staff so friendly and welcoming.
courtney
10.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

Nice clean hotel with friendly helpful staff. Rooms have good sound insulation and loved the water pressure in the shower. Thank you Bayani and Ella for being so helpful!
Rick
icon-Leisure with Friends
Leisure with Friends
10.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

Loved that it was by the MRT!!
Number of reviews per page
20
40

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