Orchard Hotel Singapore

Sustainable Hotel
8.4
/10
Very Good
4,411 reviews

What Guests Say About Their Stay

Bedroom (27)
Distance To City Center (26)
Surroundings (26)
Staff Friendliness (24)
Yenni W.
10.0
/ 10
Had a great stay at Orchard Hotel. We're upgraded to premier room that comes worh bath tub amd king size bed that can fit all three of us. The breakfast buffet is surprisingly varied and when we came at about 8am there were not many guests and the spread is plenty. If you're driving they will give complimentary parking as well. 👍🏼
Foo M. Y.
10.0
/ 10
We had really a great stay! Check in was fast! No deposit required. Beautiful lobby! Got a free upgrade to family room that come with a tent that my daughter love it so much! Extra bed for her to z too. The king bed is so big. They even send in anniversary card wishes and cakes for us! Staff are all so friendly and helpful. Breakfast spread is good too. Really enjoyed our stay and we will be back for sure! Thanks for everything!
Nurul
9.4
/ 10
Booked for my husband's belated birthday celebration. Got the early check in and late check out. No deposit required. Staffs are all very nice and helpful. We also received a complimentary chocolate cake slices with a birthday card from hotel. The pool is really big but no kiddy pool so families with kids please supervise your kids. 10-15mins walk from orchard MRT. Room is clean and spacious. Will come back in the future.
Angeline
8.5
/ 10
Nice stay at Orchard Hotel. Newly renovated room with safe, ironing board, hair dryer, kettle, bath robe, room slipper provided. Also equipped with toiletries, bottles of mineral water, coffee & tea sachets.
Koh L. Y.
9.7
/ 10
Stay was good, staff are all friendly and polite and that includes the housekeeping lady whom we simply walked past. Left a note on my booking reservation about my partner's birthday, and the front desk officer (Dominic) made sure to send 2 slices of cake along with a birthday card via room service! That meant that they had to make sure we are in the room before they sent the cake up, which is really thoughtful. Food at the orchard cafe is really good, plus sweet deal of 20% for in house guests. Overall, stay was pleasant especially with early check in and late check out! Will definitely visit again!
In the Area
See Map
442 Orchard Road, Orchard, Singapore, 238879

Main Facilities

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AC
Restaurant
Swimming Pool
24-Hour Front Desk
Parking
Elevator
WiFi
Staying at Orchard Hotel Singapore is a good choice when you are visiting Orchard. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you. WiFi is available within public areas of the property to help you to stay connected with family and friends.
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What's around Orchard Hotel Singapore

442 Orchard Road, Orchard, Singapore, 238879
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Lobby Orchard Hotel Singapore
Lobby 2 Orchard Hotel Singapore

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Orchard Hotel Singapore Rates per Night

Planning a trip and searching for the best hotel rates in Singapore? Orchard Hotel Singapore room rates start from - before tax per night, which becomes - after including taxes. But hotel prices can vary depending on the room type, time of year, and day of the week. Expect to pay more during peak seasons or weekends. Looking for the best Orchard Hotel Singapore hotel rates?

Orchard Hotel Singapore Location & Address

Need to know the hotel address and location? Orchard Hotel Singapore is located at 442 Orchard Rd, Singapore 238879. It's situated in the Orchard area of Singapore, known for its vibrant nightlife and street food. The hotel is approximately 2.5 km from the city center.

How to go to Orchard Hotel Singapore from Airport

Arriving in Singapore and wondering how to get to Orchard Hotel Singapore from the airport? Several convenient options are available to ensure a smooth transfer from Changi Airport to the hotel. Here's a breakdown of your choices:

  • Taxi (most direct): Taxis are readily available at the airport and offer a direct route to the hotel. The journey typically takes around 20-30 minutes, depending on traffic.
  • Ride Hailing (convenient): Ride-hailing services like Grab are easily accessible at the airport. Simply book a ride through the app and get dropped off at the hotel.
  • MRT (most affordable): Take the MRT (Mass Rapid Transit) from Changi Airport to Orchard Station. This is the most budget-friendly option, but it involves a change or two and takes about 45-60 minutes.

Tips: For the most convenient route, consider a taxi or ride-hailing service for a direct transfer. If you're on a budget, the MRT is a great option, but be prepared for a longer journey.

Orchard Hotel Singapore Reviews & Summary

Want to know what others think about Orchard Hotel Singapore? This hotel is a popular choice for travelers seeking a comfortable and convenient stay in the heart of Orchard. Guests consistently praise its prime location, excellent service, and well-appointed rooms. The hotel's standout features include its luxurious spa and multiple dining options.

One guest raved, "The location is unbeatable, and the staff went above and beyond to make our stay memorable. We'll definitely be back!"

Orchard Hotel Singapore Room Types Available

Curious about the room types available at Orchard Hotel Singapore? The hotel offers a variety of room categories to suit different needs and preferences. Here's a glimpse of what you can expect:

  • Deluxe Room: Comfortable and well-equipped, offering city views.
  • Premier Room: More spacious, with upgraded amenities and often a better view.
  • Orchard Club Room: Includes access to the Orchard Club Lounge with exclusive benefits.
  • Suite: Luxurious suites with separate living areas and premium features.
  • Family Room: Designed to accommodate families with extra space and amenities.

Please note that smoking and non-smoking rooms are available. Contact the hotel directly for pet-friendly policies and any associated charges.

Hotel Facilities in Orchard Hotel Singapore

Looking for information on hotel amenities? Orchard Hotel Singapore offers a range of facilities to enhance your stay. Whether you're traveling for business or leisure, you'll find something to enjoy:

  • Swimming Pool: Take a refreshing dip in the outdoor pool.
  • Fitness Centre: Stay in shape with a fully equipped gym.
  • Spa: Indulge in a relaxing treatment at the spa.
  • Business Centre: For business travelers, the hotel provides a business center with essential services.

Operating hours and extra fees may apply for certain facilities. Please check with the hotel for the most up-to-date information.

Hotel Buffet or Restaurant/Cafe in Orchard Hotel Singapore

Dining options at Orchard Hotel Singapore? The hotel boasts several dining options to satisfy your cravings. From buffets to specialty restaurants, you'll find a variety of culinary experiences:

  • Orchard Cafe: Offers a diverse buffet with international and local dishes. Price per person: ₱2,500.
  • Hua Ting Restaurant: Award-winning Cantonese restaurant.
  • Bar Intermezzo: A stylish bar serving cocktails and light bites.

The Orchard Cafe is known for its extensive buffet, featuring fresh seafood and a wide array of desserts. Opening hours vary, so check with the hotel for the latest details.

Orchard Hotel Singapore Airport pickups and How to Book

Does Orchard Hotel Singapore offer airport transfers? Yes, the hotel provides airport pick-up services for guests. To arrange a transfer, you'll need to book in advance. Contact the hotel directly or specify your request when making your reservation. This ensures a smooth and hassle-free arrival.

Nearby MRT Station & Bus Stops

Need to know about public transport near Orchard Hotel Singapore? The hotel's prime location offers easy access to public transportation. Here's what you need to know:

  • Orchard MRT Station: Located a short walk from the hotel.
  • Bus Stops: Numerous bus stops are located along Orchard Road, providing access to various parts of the city.

You can use an EZ-Link card or a contactless payment method for easy travel on the MRT and buses. EZ-Link cards can be purchased at MRT stations and convenience stores.

Nearby Attractions for Family / Kid Friendly

Looking for family-friendly activities near Orchard Hotel Singapore? You're in luck! The hotel's location provides easy access to a variety of attractions perfect for families:

  • Singapore Zoo: A world-renowned zoo with diverse animal exhibits. Distance: 20 km. Entry Price: ₱2,000.
  • Gardens by the Bay: Stunning gardens with Supertrees and conservatories. Distance: 6 km. Entry Price: ₱1,500.
  • Singapore Botanic Gardens: A UNESCO World Heritage site with beautiful gardens and walking trails. Distance: 4 km. Entry Price: Free.
  • National Museum of Singapore: Explore Singapore's history and culture. Distance: 3 km. Entry Price: ₱800.
  • ArtScience Museum: A unique museum showcasing art, science, culture, and technology. Distance: 6 km. Entry Price: ₱1,800.

Looking for more things to do nearby? See Traveloka’s best deals on

Where to eat near Orchard Hotel Singapore (Orchard)

Searching for great places to eat near Orchard Hotel Singapore? Orchard offers a diverse culinary scene. Here are some recommendations:

Cafes/ Restaurants:

  • PS.Cafe by the Orchard: Known for its stylish ambiance and delicious brunch options.
  • Wild Honey: Popular for its all-day breakfast and European-inspired dishes.
  • Oriole Coffee + Bar: A great spot for coffee and light meals.

Local Streetfood:

  • Hainanese Chicken Rice: A Singaporean classic, available at many hawker centers.
  • Laksa: A spicy noodle soup with coconut milk and seafood.
  • Kaya Toast: A traditional breakfast of toast with kaya jam and butter.
  • Chilli Crab: A must-try seafood dish with a spicy tomato-based sauce.
  • Satay: Grilled skewers of marinated meat served with peanut sauce.

Shopping places near Orchard Hotel Singapore (Orchard)

Want to go shopping near Orchard Hotel Singapore? Orchard Road is a shopper's paradise. Here are some shopping destinations nearby:

  • Orchard Road: A famous shopping street with numerous malls and department stores.
  • ION Orchard: A luxury shopping mall with high-end brands.
  • Takashimaya Shopping Centre: A department store with a wide range of products.

Other Places to Stay Near Orchard Hotel Singapore

Looking for alternative accommodations near Orchard Hotel Singapore? Here are some other hotels in the Orchard area:

Luxury/5–6 Star Hotels Nearby:

  • The St. Regis Singapore
  • Shangri-La Hotel, Singapore
  • Four Seasons Hotel Singapore

For 5-star:

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Four-Star Hotels Nearby:

  • Hotel Jen Orchardgateway Singapore by Shangri-La
  • York Hotel
  • Holiday Inn Singapore Orchard City Centre

For 4-star:

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Three-Star Hotels Nearby:

  • Hotel Boss
  • YMCA at One Orchard
  • Lloyd's Inn

For 3-star:

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Hotel availability and booking

Ready to book your stay at Orchard Hotel Singapore? Check hotel availability and make your reservations through Traveloka for the best deals and a seamless booking experience. Enjoy your trip!

All facilities in Orchard Hotel Singapore

Bar, Cafe and Lounge Orchard Hotel Singapore
Bar, Cafe and Lounge
Functional Hall Orchard Hotel Singapore
Functional Hall
Lobby Orchard Hotel Singapore
Lobby
Exterior Orchard Hotel Singapore
Exterior
Bedroom Orchard Hotel Singapore
Bedroom

Food and Drinks

  • Restaurant with AC
  • A la carte dinner
  • A la carte lunch
  • Bar
  • Breakfast
  • Buffet breakfast
  • Breakfast (surcharge)
  • Buffet dinner
  • Buffet lunch
  • Cafe
  • Continental breakfast
  • Dining area
  • Poolside bar
  • Set menu dinner
  • Set menu lunch
  • Snacks
  • Snack bar
  • Vegetarian meal

Hotel Services

  • Bellhop
  • Concierge
  • Money changer
  • Early Check-in
  • Express check-out
  • 24-hour Receptionist
  • 24-hour security
  • Late Check-out
  • Laundry service
  • Luggage storage
  • Mobile
  • Multilingual staff
  • Newspaper
  • Porter
  • Tours
  • Wedding service

Public Facilities

  • Parking
  • Coffee shop
  • Early check-in
  • Elevator
  • 24-hour room service
  • Late check-out
  • Restaurant
  • Breakfast restaurant
  • Dinner restaurant
  • Lunch restaurant
  • Room service
  • Safety deposit box
  • WiFi in public area

Transportation

  • Area shuttle
  • Area shuttle with surcharge
  • Bicycle rental
  • Parking with surcharge
  • Car rental
  • Garage
  • Limo or town car service
  • Secure parking
  • Shopping center shuttle
  • Valet parking
  • Valet parking (surcharge)

In-room Facilities

  • Bathrobe
  • Bathtub
  • Cable TV
  • Desk
  • Hairdryer
  • In-room safe
  • Minibar
  • Refrigerator
  • Separate shower and tub
  • Shower
  • TV

General

  • AC
  • Ballroom
  • Banquet
  • Connecting rooms
  • Family room
  • Non-smoking room
  • Swimming pool
  • Smoke-free

Nearby Facilities

  • ATM/Banking
  • Beauty salon
  • Gift shop
  • Grocery
  • Hair salon
  • Laundry
  • Shops
  • Supermarket

Business Facilities

  • Business center
  • Business facilities
  • Computer station
  • Conference room
  • Meeting facilities
  • Photocopier
  • Projector

Accessibilty

  • Accessible bathroom
  • Accessible parking
  • Disabled access friendly
  • Wheelchair accessible

Connectivity

  • Internet point
  • LAN Internet
  • LAN Internet (surcharge)
  • Free WiFi

Things to Do

  • Fitness center
  • Outdoor pool

Sports and Recreations

  • Fitness center

Kids and Pets

  • Highchairs

Shuttle Service

  • Airport transfer (surcharge)

Accommodation Policy & General Information in Orchard Hotel Singapore

Check-in/Check-out Time

Check-in:
From 15:00
Check-out:
Before 11:00

Required Documents

Upon check-in, you are required to bring ID Card. Please bring the required documents in hard copy.

Minimum Age Policy

Minimum age to check-in is 18. Minor guests must be accompanied by adults upon check-in.
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General Information

Popular Facilities
AC, Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, Elevator, WiFi
Check-In / Check-Out Time
From 15:00 - to 11:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at Orchard Hotel Singapore
656
Number of floors in Orchard Hotel Singapore
18
Another facilities in Orchard Hotel Singapore
Restaurant with AC, A la carte dinner, A la carte lunch, Bar, Breakfast

Frequently asked question in Orchard Hotel Singapore

What are available facilities at Orchard Hotel Singapore?
There are top facilites at Orchard Hotel Singapore such as AC, Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, Elevator, WiFi. (some may require extra charges)
What is normal check-in & check-out time at Orchard Hotel Singapore?
The standard check-in time at Orchard Hotel Singapore is starting from From 15:00 while the latest check-out time is at Before 11:00
Does Orchard Hotel Singapore provide breakfast?
Yes, Orchard Hotel Singapore provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is the star rating of Orchard Hotel Singapore?
Orchard Hotel Singapore is a 5.0-star hotel.
How many floors does Orchard Hotel Singapore have?
Orchard Hotel Singapore has 18 floors.
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More Reviews from Other Guests in Orchard Hotel Singapore

Overall Ratings & Reviews Orchard Hotel Singapore

Traveloka (3,483)
Other sources (928)
8.5
Very Good
From 3,483 reviews
Provided by travelers on
Cleanliness

8.8

Room Comfort

8.7

Meal

8.3

Location

8.6

Service and Facilites

8.6

People often mention about Orchard Hotel Singapore
All
Staff Friendliness (21)
Surroundings (19)
Distance to City Center (18)
Bedroom (18)
Hotel Area (18)
Room Space (17)
Bathroom (17)
Accessibility (15)
Family Friendly (14)
Check-in/out Time (14)
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Traveler Reviews Orchard Hotel Singapore

Number of reviews per page
20
40
Customer reviews
G***a
icon-Business
Business
icon-origin-TRAVELOKA
10.0
/10
Reviewed 14 week(s) ago
Good placeee and good good placeee and good
1 people find it helpful
G***m
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 17 week(s) ago
Good old hotel and still very good in all aspects for a short stay or long stay.
3 people find it helpful
L***o
icon-origin-TRAVELOKA
8.5
/10
Reviewed 17 week(s) ago
Very satisfying. Strategic location. Expensive price for Indonesians
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1 people find it helpful
Rizki P. D.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 17 week(s) ago
Very comfortable & happy nearby Hard Rock Cafe Singapore
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Rosita M.
icon-Transit
Transit
icon-origin-TRAVELOKA
9.4
/10
Reviewed 18 week(s) ago
Always stay here when I go to Batam
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Accommodation's Reply
16 Jul 2025
Dear Rosita, Thank you for your continued trust in Orchard Hotel Singapore! We’re honoured to be your preferred choice whenever you're en route to Batam, and truly appreciate your loyalty. Your kind words mean a lot to us, and we look forward to making each future visit just as pleasant and comfortable. If there’s anything we can do to make your stays even better, we’d be more than happy to assist. Best Regards, Nick Chia Executive Assistant Manager
maijun t. S.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8.3
/10
Reviewed 26 week(s) ago
I stayed here for 3 days during my visit to Singapore. In terms of location, this hotel is very strategic, close to various restaurants and shopping centers. Unfortunately, the cleanliness of the hotel is not well-maintained. Starting from the hotel slippers that smelled terrible, to the bathroom tissue that also had an unpleasant odor. It was really frustrating. Not only that, the hotel room itself is too cramped, especially the bathroom. They forced a small bathtub into the space, which is unnecessary and only makes the bathroom feel even more cramped. Moreover, they don’t provide mineral water. Instead, they only provide empty bottles that we have to fill with tap water to drink, which is absolutely inappropriate for a five-star hotel standard. Additionally, the hotel staff is not very friendly; only a few of them are welcoming and smile, while the rest are rude and unfriendly. The only thing I enjoyed during my stay here was the breakfast. Almost all the food tasted good, and the menu was quite varied.
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6 people find it helpful
I***a
icon-origin-TRAVELOKA
10.0
/10
Reviewed 28 week(s) ago
The staff was very friendly and accommodating.
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I***i
icon-Medical
Medical
icon-origin-TRAVELOKA
10.0
/10
Reviewed 31 week(s) ago
Good location near orchard, food places nearby
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1 people find it helpful
Accommodation's Reply
09 Apr 2025
Dear Guest, Thank you so much for taking the time to review your stay at the Orchard Hotel Singapore. We hope you had a delightful stay. It is indeed our pleasure that you liked our location and services. Our top priority is to ensure our guests receive the utmost care and comfort, and we are grateful for the opportunity to be able to serve you here. We are looking forward to more opportunities to welcome you again soon. Best Regards, Pearlyn Koh Assistant Rooms Division Manager
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Livia S.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.1
/10
Reviewed 32 week(s) ago
The hotel location is good with good surrounding. The distance to Orchard MRT station is quite far, walking 15-20 minutes, but very close to the bus stop. To Changi Airport, you can take bus number 36 for only 2 dollars. Clean hotel, friendly staff, room with comfortable space, can express check out. Thank you Orchard Hotel, see you again!
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1 people find it helpful
Accommodation's Reply
09 Apr 2025
Dear Livia, Thank you so much for taking the time to review your stay at the Orchard Hotel Singapore. We are incredibly pleased to hear that you have enjoyed your stay. It is indeed our pleasure that you liked our location and services. Our top priority is to ensure our guests receive the utmost care and comfort, and we are grateful for the opportunity to be able to serve you here. We are looking forward to more opportunities to welcome you again soon. Best Regards, Pearlyn Koh Assistant Rooms Division Manager
L***a
icon-Leisure
Leisure
icon-origin-TRAVELOKA
5.4
/10
Reviewed 34 week(s) ago
The staff was not friendly at check in.
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1 people find it helpful
Accommodation's Reply
09 Apr 2025
Dear L***a, Thank you for sharing your feedback with us. I am sorry to hear that your recent stay at Orchard Hotel Singapore was not up to our usual standards. We take great pride in providing exceptional guest experiences, and I apologize that we fell short this time. Rest assured that I will share your feedback with the appropriate teams to improve our services and better understand our guests' needs. We hope to have the opportunity to welcome you back in the near future and provide you with a more successful stay. Thank you for taking the time to share your valuable feedback. Best Regards, Pearlyn Koh Assistant Rooms Division Manager
H***a
icon-Medical
Medical
icon-origin-TRAVELOKA
8.2
/10
Reviewed 34 week(s) ago
Good hospitality, clean room, nice location.
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Accommodation's Reply
24 Mar 2025
Dear H***a, Thank you so much for taking the time to review your stay at the Orchard Hotel Singapore. We are incredibly pleased to hear that you have enjoyed your stay. It is indeed our pleasure that you liked our facilities and services. This is a mark of recognition for our team's dedication to diligently meet our guest's expectations. We look forward to welcoming you again here in the near future! Best Regards, Pearlyn Koh Assistant Rooms Division Manager
I***I
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8.5
/10
Reviewed 36 week(s) ago
The hotel staff is very helpful if we need anything. The distance to Orchard Road is quite far if you walk, about 500 meters but there is a bus stop nearby, so you can take the bus if you don't feel like walking.
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Accommodation's Reply
19 Mar 2025
Dear I***I, Thank you so much for taking the time to review your stay at the Orchard Hotel Singapore. We are incredibly pleased to hear that you have enjoyed your stay. It is indeed our pleasure that you liked our facilities and services. This is a mark of recognition for our team's dedication to diligently meet our guest's expectations. We look forward to welcoming you again here in the near future! Best Regards, Pearlyn Koh Assistant Rooms Division Manager
v***s
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 37 week(s) ago
The hotel atmosphere is comfortable. The hotel staff is friendly.
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1 people find it helpful
Accommodation's Reply
02 Mar 2025
Thank you for the positive review with your recent stay at the Orchard Hotel Singapore. We are incredibly pleased to hear that you have enjoyed your stay. It is indeed our pleasure that you liked our facilities and services. This is a mark of recognition for our team's dedication to diligently meet our guest's expectations. We look forward to welcoming you again here in the near future! Best Regards, Pearlyn Koh Assistant Rooms Division Manager
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vinsensius r. s.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 39 week(s) ago
The location is strategic. There is a bus stop in front. It's easy to go anywhere.
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1 people find it helpful
Accommodation's Reply
21 Feb 2025
Dear Visensius, Thank you so much for taking the time to review your stay at the Orchard Hotel Singapore. We hope you had a delightful stay. Our top priority is to ensure our guests receive the utmost care and comfort, and we are grateful for the opportunity to be able to serve you here. We are looking forward to more opportunities to welcome you again soon. Best Regards, Pearlyn Koh Assistant Rooms Division Manager
Y***y
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.7
/10
Reviewed 39 week(s) ago
When checking in, we were directed to check in independently using a machine, but it turned out that we couldn't, so we had to check in manually. We checked in during the Chinese New Year celebration yesterday, and we were given a gift of 2 oranges in a cute bag. The room was clean and spacious, but unfortunately we didn't have time to explore the rooftop.
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2 people find it helpful
Accommodation's Reply
21 Feb 2025
Dear Guest, Thank you so much for taking the time to review your stay at the Orchard Hotel Singapore. We hope you had a delightful stay. Our top priority is to ensure our guests receive the utmost care and comfort, and we are grateful for the opportunity to be able to serve you here. We are looking forward to more opportunities to welcome you again soon. Best Regards, Pearlyn Koh Assistant Rooms Division Manager
A***a
icon-origin-TRAVELOKA
7.9
/10
Reviewed 40 week(s) ago
friendly staff during our stay the AC problem has been fixed but it doesn't work anymore, so I'm too lazy to call a technician, drinking water is not available, it seems like you have to take tap water and then boil it using the available tools, the room is cramped, stuffy smells of cigarettes even though we don't smoke, luckily the friendly staff still helped us, it should have been 3 nights but after only 2 nights we immediately checked out because we couldn't stand the smell of cigarettes and the stuffiness
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Accommodation's Reply
21 Feb 2025
Dear Guest, Thank you so much for taking the time to review your stay at the Orchard Hotel Singapore. We hope you had a delightful stay. Our top priority is to ensure our guests receive the utmost care and comfort, and we are grateful for the opportunity to be able to serve you here. We are looking forward to more opportunities to welcome you again soon. Best Regards, Pearlyn Koh Assistant Rooms Division Manager
Harty P.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8.5
/10
Reviewed 40 week(s) ago
It was very nice to be given chocolates and a happy honeymoon greeting but forgot to take a photo. The room was clean even though it was not spacious, but still enough for two people. And on the second night in the middle of the night there was an alarm sound, everyone was shocked but it turned out to be a false alarm, and the next day we were given fruits as a sign of apology from the hotel, and on the last day we were allowed to check out late until 12.30 noon. Thank you Orchad hotel, if I go to Singapore again I will stay here.
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2 people find it helpful
Accommodation's Reply
16 Feb 2025
Dear Harty, Dear Netty, We want to express our gratitude for the wonderful review you gave us after staying at Orchard Hotel Singapore. It's an honor to have you on your very special occasion, your honeymoon. And we want to congratulate both of you. We take pride in providing exceptional care and comfort to our guests, and we appreciate the opportunity to be a part of your Singapore experience. We're looking forward to welcoming you back again soon. Best Regards, Pearlyn Koh Assistant Room Division Manager
Aditia P.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 40 week(s) ago
Best hotel in orchard singapore
1 people find it helpful
Accommodation's Reply
09 Feb 2025
Dear Aditia, Thank you so much for taking the time to review your stay at the Orchard Hotel Singapore. We are incredibly pleased to hear that you have enjoyed your stay. We take pride in providing exceptional care and comfort to our guests, and we appreciate the opportunity to be a part of your Singapore experience. We're looking forward to welcoming you back again soon. Best Regards, Pearlyn Koh Assistant Rooms Division Manager
Nanang h.
icon-origin-TRAVELOKA
8.5
/10
Reviewed 41 week(s) ago
Great location, near bus stop. Clean hotel.
1 people find it helpful
Accommodation's Reply
05 Feb 2025
Dear Nanang, Thank you so much for taking the time to review your stay at the Orchard Hotel Singapore. We hope you had a delightful stay. Our top priority is to ensure our guests receive the utmost care and comfort, and we are grateful for the opportunity to be able to serve you here. We are looking forward to more opportunities to welcome you again soon. Best Regards, Pearlyn Koh Assistant Rooms Division Manager
L***a
icon-Business
Business
icon-origin-TRAVELOKA
9.4
/10
Reviewed 41 week(s) ago
I got a room with 1 large bed, I originally ordered twins because it was the cheapest. Thank you
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1 people find it helpful
Accommodation's Reply
05 Feb 2025
Dear L***a, Thank you for sharing your feedback with us. I am sorry to hear that your recent stay at Orchard Hotel Singapore was not up to our usual standards. We take great pride in providing exceptional guest experiences, and I apologize that we fell short this time. We hope to have the opportunity to welcome you back in the near future and provide you with a more successful stay. Thank you for taking the time to share your valuable feedback. Best Regards, Pearlyn Koh Assistant Room Division Manager
Number of reviews per page
20
40

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Exterior 4 Orchard Hotel Singapore

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.

Overall Ratings & Reviews Orchard Hotel Singapore

Traveloka (3,483)
Other sources (928)
8.5
Very Good
From 3,483 reviews
Provided by travelers on
Cleanliness

8.8

Room Comfort

8.7

Meal

8.3

Location

8.6

Service and Facilites

8.6

People often mention about Orchard Hotel Singapore
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Staff Friendliness (21)
Surroundings (19)
Distance to City Center (18)
Bedroom (18)
Hotel Area (18)
Room Space (17)
Bathroom (17)
Accessibility (15)
Family Friendly (14)
Check-in/out Time (14)
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Traveler Reviews Orchard Hotel Singapore

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40
Customer reviews
G***a
icon-Business
Business
icon-origin-TRAVELOKA
10.0
/10
Reviewed 14 week(s) ago
Good placeee and good good placeee and good
1 people find it helpful
G***m
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 17 week(s) ago
Good old hotel and still very good in all aspects for a short stay or long stay.
3 people find it helpful
L***o
icon-origin-TRAVELOKA
8.5
/10
Reviewed 17 week(s) ago
Very satisfying. Strategic location. Expensive price for Indonesians
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1 people find it helpful
Rizki P. D.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 17 week(s) ago
Very comfortable & happy nearby Hard Rock Cafe Singapore
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Rosita M.
icon-Transit
Transit
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9.4
/10
Reviewed 18 week(s) ago
Always stay here when I go to Batam
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Accommodation's Reply
16 Jul 2025
Dear Rosita, Thank you for your continued trust in Orchard Hotel Singapore! We’re honoured to be your preferred choice whenever you're en route to Batam, and truly appreciate your loyalty. Your kind words mean a lot to us, and we look forward to making each future visit just as pleasant and comfortable. If there’s anything we can do to make your stays even better, we’d be more than happy to assist. Best Regards, Nick Chia Executive Assistant Manager
maijun t. S.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8.3
/10
Reviewed 26 week(s) ago
I stayed here for 3 days during my visit to Singapore. In terms of location, this hotel is very strategic, close to various restaurants and shopping centers. Unfortunately, the cleanliness of the hotel is not well-maintained. Starting from the hotel slippers that smelled terrible, to the bathroom tissue that also had an unpleasant odor. It was really frustrating. Not only that, the hotel room itself is too cramped, especially the bathroom. They forced a small bathtub into the space, which is unnecessary and only makes the bathroom feel even more cramped. Moreover, they don’t provide mineral water. Instead, they only provide empty bottles that we have to fill with tap water to drink, which is absolutely inappropriate for a five-star hotel standard. Additionally, the hotel staff is not very friendly; only a few of them are welcoming and smile, while the rest are rude and unfriendly. The only thing I enjoyed during my stay here was the breakfast. Almost all the food tasted good, and the menu was quite varied.
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6 people find it helpful
I***a
icon-origin-TRAVELOKA
10.0
/10
Reviewed 28 week(s) ago
The staff was very friendly and accommodating.
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I***i
icon-Medical
Medical
icon-origin-TRAVELOKA
10.0
/10
Reviewed 31 week(s) ago
Good location near orchard, food places nearby
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1 people find it helpful
Accommodation's Reply
09 Apr 2025
Dear Guest, Thank you so much for taking the time to review your stay at the Orchard Hotel Singapore. We hope you had a delightful stay. It is indeed our pleasure that you liked our location and services. Our top priority is to ensure our guests receive the utmost care and comfort, and we are grateful for the opportunity to be able to serve you here. We are looking forward to more opportunities to welcome you again soon. Best Regards, Pearlyn Koh Assistant Rooms Division Manager
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Livia S.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.1
/10
Reviewed 32 week(s) ago
The hotel location is good with good surrounding. The distance to Orchard MRT station is quite far, walking 15-20 minutes, but very close to the bus stop. To Changi Airport, you can take bus number 36 for only 2 dollars. Clean hotel, friendly staff, room with comfortable space, can express check out. Thank you Orchard Hotel, see you again!
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1 people find it helpful
Accommodation's Reply
09 Apr 2025
Dear Livia, Thank you so much for taking the time to review your stay at the Orchard Hotel Singapore. We are incredibly pleased to hear that you have enjoyed your stay. It is indeed our pleasure that you liked our location and services. Our top priority is to ensure our guests receive the utmost care and comfort, and we are grateful for the opportunity to be able to serve you here. We are looking forward to more opportunities to welcome you again soon. Best Regards, Pearlyn Koh Assistant Rooms Division Manager
L***a
icon-Leisure
Leisure
icon-origin-TRAVELOKA
5.4
/10
Reviewed 34 week(s) ago
The staff was not friendly at check in.
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1 people find it helpful
Accommodation's Reply
09 Apr 2025
Dear L***a, Thank you for sharing your feedback with us. I am sorry to hear that your recent stay at Orchard Hotel Singapore was not up to our usual standards. We take great pride in providing exceptional guest experiences, and I apologize that we fell short this time. Rest assured that I will share your feedback with the appropriate teams to improve our services and better understand our guests' needs. We hope to have the opportunity to welcome you back in the near future and provide you with a more successful stay. Thank you for taking the time to share your valuable feedback. Best Regards, Pearlyn Koh Assistant Rooms Division Manager
H***a
icon-Medical
Medical
icon-origin-TRAVELOKA
8.2
/10
Reviewed 34 week(s) ago
Good hospitality, clean room, nice location.
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Accommodation's Reply
24 Mar 2025
Dear H***a, Thank you so much for taking the time to review your stay at the Orchard Hotel Singapore. We are incredibly pleased to hear that you have enjoyed your stay. It is indeed our pleasure that you liked our facilities and services. This is a mark of recognition for our team's dedication to diligently meet our guest's expectations. We look forward to welcoming you again here in the near future! Best Regards, Pearlyn Koh Assistant Rooms Division Manager
I***I
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8.5
/10
Reviewed 36 week(s) ago
The hotel staff is very helpful if we need anything. The distance to Orchard Road is quite far if you walk, about 500 meters but there is a bus stop nearby, so you can take the bus if you don't feel like walking.
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Accommodation's Reply
19 Mar 2025
Dear I***I, Thank you so much for taking the time to review your stay at the Orchard Hotel Singapore. We are incredibly pleased to hear that you have enjoyed your stay. It is indeed our pleasure that you liked our facilities and services. This is a mark of recognition for our team's dedication to diligently meet our guest's expectations. We look forward to welcoming you again here in the near future! Best Regards, Pearlyn Koh Assistant Rooms Division Manager
v***s
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 37 week(s) ago
The hotel atmosphere is comfortable. The hotel staff is friendly.
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1 people find it helpful
Accommodation's Reply
02 Mar 2025
Thank you for the positive review with your recent stay at the Orchard Hotel Singapore. We are incredibly pleased to hear that you have enjoyed your stay. It is indeed our pleasure that you liked our facilities and services. This is a mark of recognition for our team's dedication to diligently meet our guest's expectations. We look forward to welcoming you again here in the near future! Best Regards, Pearlyn Koh Assistant Rooms Division Manager
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vinsensius r. s.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 39 week(s) ago
The location is strategic. There is a bus stop in front. It's easy to go anywhere.
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1 people find it helpful
Accommodation's Reply
21 Feb 2025
Dear Visensius, Thank you so much for taking the time to review your stay at the Orchard Hotel Singapore. We hope you had a delightful stay. Our top priority is to ensure our guests receive the utmost care and comfort, and we are grateful for the opportunity to be able to serve you here. We are looking forward to more opportunities to welcome you again soon. Best Regards, Pearlyn Koh Assistant Rooms Division Manager
Y***y
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.7
/10
Reviewed 39 week(s) ago
When checking in, we were directed to check in independently using a machine, but it turned out that we couldn't, so we had to check in manually. We checked in during the Chinese New Year celebration yesterday, and we were given a gift of 2 oranges in a cute bag. The room was clean and spacious, but unfortunately we didn't have time to explore the rooftop.
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2 people find it helpful
Accommodation's Reply
21 Feb 2025
Dear Guest, Thank you so much for taking the time to review your stay at the Orchard Hotel Singapore. We hope you had a delightful stay. Our top priority is to ensure our guests receive the utmost care and comfort, and we are grateful for the opportunity to be able to serve you here. We are looking forward to more opportunities to welcome you again soon. Best Regards, Pearlyn Koh Assistant Rooms Division Manager
A***a
icon-origin-TRAVELOKA
7.9
/10
Reviewed 40 week(s) ago
friendly staff during our stay the AC problem has been fixed but it doesn't work anymore, so I'm too lazy to call a technician, drinking water is not available, it seems like you have to take tap water and then boil it using the available tools, the room is cramped, stuffy smells of cigarettes even though we don't smoke, luckily the friendly staff still helped us, it should have been 3 nights but after only 2 nights we immediately checked out because we couldn't stand the smell of cigarettes and the stuffiness
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Accommodation's Reply
21 Feb 2025
Dear Guest, Thank you so much for taking the time to review your stay at the Orchard Hotel Singapore. We hope you had a delightful stay. Our top priority is to ensure our guests receive the utmost care and comfort, and we are grateful for the opportunity to be able to serve you here. We are looking forward to more opportunities to welcome you again soon. Best Regards, Pearlyn Koh Assistant Rooms Division Manager
Harty P.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8.5
/10
Reviewed 40 week(s) ago
It was very nice to be given chocolates and a happy honeymoon greeting but forgot to take a photo. The room was clean even though it was not spacious, but still enough for two people. And on the second night in the middle of the night there was an alarm sound, everyone was shocked but it turned out to be a false alarm, and the next day we were given fruits as a sign of apology from the hotel, and on the last day we were allowed to check out late until 12.30 noon. Thank you Orchad hotel, if I go to Singapore again I will stay here.
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2 people find it helpful
Accommodation's Reply
16 Feb 2025
Dear Harty, Dear Netty, We want to express our gratitude for the wonderful review you gave us after staying at Orchard Hotel Singapore. It's an honor to have you on your very special occasion, your honeymoon. And we want to congratulate both of you. We take pride in providing exceptional care and comfort to our guests, and we appreciate the opportunity to be a part of your Singapore experience. We're looking forward to welcoming you back again soon. Best Regards, Pearlyn Koh Assistant Room Division Manager
Aditia P.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 40 week(s) ago
Best hotel in orchard singapore
1 people find it helpful
Accommodation's Reply
09 Feb 2025
Dear Aditia, Thank you so much for taking the time to review your stay at the Orchard Hotel Singapore. We are incredibly pleased to hear that you have enjoyed your stay. We take pride in providing exceptional care and comfort to our guests, and we appreciate the opportunity to be a part of your Singapore experience. We're looking forward to welcoming you back again soon. Best Regards, Pearlyn Koh Assistant Rooms Division Manager
Nanang h.
icon-origin-TRAVELOKA
8.5
/10
Reviewed 41 week(s) ago
Great location, near bus stop. Clean hotel.
1 people find it helpful
Accommodation's Reply
05 Feb 2025
Dear Nanang, Thank you so much for taking the time to review your stay at the Orchard Hotel Singapore. We hope you had a delightful stay. Our top priority is to ensure our guests receive the utmost care and comfort, and we are grateful for the opportunity to be able to serve you here. We are looking forward to more opportunities to welcome you again soon. Best Regards, Pearlyn Koh Assistant Rooms Division Manager
L***a
icon-Business
Business
icon-origin-TRAVELOKA
9.4
/10
Reviewed 41 week(s) ago
I got a room with 1 large bed, I originally ordered twins because it was the cheapest. Thank you
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1 people find it helpful
Accommodation's Reply
05 Feb 2025
Dear L***a, Thank you for sharing your feedback with us. I am sorry to hear that your recent stay at Orchard Hotel Singapore was not up to our usual standards. We take great pride in providing exceptional guest experiences, and I apologize that we fell short this time. We hope to have the opportunity to welcome you back in the near future and provide you with a more successful stay. Thank you for taking the time to share your valuable feedback. Best Regards, Pearlyn Koh Assistant Room Division Manager
Number of reviews per page
20
40