Capetonian Hotel

Check in to this Hotel was fine, I arrived early, and they stored my bags till later that day, to check in which happened earlier which was good. The week I arrived there was a heatwave in Cape town, so finding my room`s AC unit was not working as it should I complained, for two days it remained the same, with different excuses about it. I decided to then speak to the Manager which brought about instant results, I was moved eventually to a nice room where everything was fine. Housekeeping was very good, two bottles of water are left each day. fresh towels, and coffee,tea etc replenished. The showers are ok but not much power, also they need some sort of anti slip mat, as they are very slippery. I tried room service a couple of times which was good, the food in the restaurant is good, it is also Halal, as this is a Halal hotel, something I did not realise when booking, so the restaurant does not serve any alcohol, not a problem for me, as I live without it. The restaurant is very busy, and noisy at mealtimes, eating outside you are eating with smokers. There is a Burger king right next to the Hotel entrance, and small shops for water pop crisps are close by, the V& A waterfront is about a 15 min walk. Open top bus stops very close. The only thing that would make me stay again would be the price, which is very cheap for Cape Town. The staff are very helpful, and friendly, Transport can be booked from the Hotel to the airport 450 rand is the price one way. Overall I would say ok

Was okay, food was average . Price okay for a couple nights

Yes it was spotless

One of the best breakfasts. Comfy bed. Great view. No balcony though. It was a fun experience!

Excellence ! Great for families and business trips

Some visitors and staff were rowdy

Nice hotel in the city centre. Friendly staff.

The rooms were very spacious and clean

Great location - very close to CTICC for conferences and the Waterfront for dining, entertainment and shopping options. Their restaurant also had a variety of delicious meal options. Staff were mostly pleasant and helpful. They did have a little roach infestation issue though - not severe- but they should really look into that before it gets out of hand. Despite that, I'd stay again.

We enjoy every minute... rooms were clean and spacious...

The family room was very big with 2 separate bedrooms- one bathroom por both room ( which needs a renovation asap). Except for the bathroom, we really enjoyed our stay!

It was excellent

Hotel was nice like colonial style but needs a refurbishment. Staff were friendly an helpful.

I had to deal with a cockroach which was awful . Guest Relations Msnager was defensive when I brought it to his attention saying that it was not unusual for this with rooms that have a balcony. He also side that other hotels had same problem. I told him to take on board my complaint and to address the problem

Wonderful service in a perfect location.

Excellent location and service. Very reasonable price and wonderful hot variety breakfast included. Excellent service by all especially by Imraan at Reception.

Excellent attentive service in a reasonably priced well located hotel.

Right off the main N2 highway so very convenient but at the same time you'll have to drive out into a busy street. Free parking right outside the back entrance of the hotel with security around. Check in was fuss free and the rooms were spacious. Everything was clean and I enjoyed my stay. Only thing was, I thought the hotel safe could be larger as my 15inch laptop couldn't fit.

Very pleased with this well located hotel within easy walking to the cruise terminals and the Victoria and Albert complex. Lots of restaurants in the area and easy to book a variety of tours.

Cushions on bed to hard. Floors need a good sweep Could not connect tv onto netflix, youtube or any other services Loved the water that was placed in the rooms every day Room service took nearly two hours... For toasted sandwiches Saturday morning breakfast was stale. Toilet in reception area smells like smoke, bad odour and was broken