Tshedza Guest House

easy check in. Room smelt of smoke. There was a heavy party outside with some local teens. the staff had no rules for the level of load music. very strange set up! big locked space for easy car parking.

I had to find alternative accommodation as I was not prepared to sleep there with my children! I was taken to 'another branch' which was just as horrible! I refused to stay there and requested a refund which they refused.

The room was ok but the bathroom was bad. No shower, water was not very hot. Had to ask for a kettle and boil water to have a Bucket bath. Not worth it for the price.

We made a booking at Tshedza Guest House for 3 Nights, however when we arrived at the guest house we found the state of the venue to be appalling! We were taken to our room which had the lights falling out the ceiling, bare wires coming out the wall, bedding with cigarette burns in it, a rusted bath with a broken shower head etc... We advised the receptionist that the accommodation was not satisfactory and that we could not stay there, he then phone the manager who had already left to advise him if this and request a refund however the manager refused. Later the evening we phoned the manager again to request a refund, he refused, we requested the owner of the establishments details which he refused to provide us with due to the owner not residing in South Africa. I've attached a few photo's of the public area at the venue - the staff would not allow us to take photo's of the room we were allocated, however these give an idea of the state of the establishment - wires hanging from the ceiling, mattresses standing in the passage way, broken floor tiles and the broken barbeque area which is listed as a feature of the venue.