Waterfront Village

Service Apartment
8.6
/10
Very Good
306 reviews

What Guests Say About Their Stay

Darren

10.0
/ 10
Amazing staff. Everyone was so friendly and helpful. Can’t recommend highly enough. I hope we return to Cape Town again and will only stay at the Waterfront Village.

Thabani

10.0
/ 10
Everything was great and they were super empathetic. They managed challenges with my son’s timing so well and always willing to help. The entire team including security is great!

Rochelle

10.0
/ 10
This is a very beautiful property within walking distance to the waterfront. It is very safe and it’s almost a park like environment. I would definitely stay again and highly recommend it to friends and family.
In the Area
See Map
4 MinMarina Road, V & A Waterfront,, Cape Town, Province of the Western Cape, South Africa, 8001

Main Facilities

Read More
Swimming Pool
24-Hour Front Desk
WiFi
Elevator
Staying at Waterfront Village is a good choice when you are visiting Cape Town. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
Read More
Login successful!
Now you can enjoy more benefits, including the option to pay near your stay date!

What's around Waterfront Village

4 MinMarina Road, V & A Waterfront,, Cape Town, Province of the Western Cape, South Africa, 8001
Discover More Places
Lobby Waterfront Village
Exterior 2 Waterfront Village

Discover More About Waterfront Village

General


Near Cape Town Stadium

Location


With a stay at Waterfront Village in Cape Town (Victoria and Alfred Waterfront), you'll be within a 5-minute drive of Cape Town Stadium and Long Street. This aparthotel is 1.2 mi (1.9 km) from Cape Town International Convention Centre and 4.5 mi (7.3 km) from Clifton Bay Beach.

Attractions


Distances are displayed to the nearest 0.1 mile and kilometer.

Two Oceans Aquarium - 0.5 km / 0.3 mi
The Watershed - 0.6 km / 0.3 mi
Greenpoint Market - 0.7 km / 0.4 mi
Cape Town Stadium - 0.8 km / 0.5 mi
Table Mountain National Park - 1 km / 0.6 mi
Green Point Park - 1 km / 0.6 mi
Cape Quarter Lifestyle Village - 1.2 km / 0.8 mi
Zeitz Museum of Contemporary Art Africa - 1.4 km / 0.8 mi
Metropolitan Golf Club - 1.4 km / 0.9 mi
Bree Street - 1.6 km / 1 mi
Sea Point Promenade - 1.7 km / 1 mi
Cape Town International Convention Centre - 1.7 km / 1.1 mi
Greenmarket Square - 1.8 km / 1.1 mi
Long Street - 1.9 km / 1.2 mi
Adderley Street - 2.1 km / 1.3 mi

The nearest major airport is Cape Town Intl. Airport (CPT) - 22.5 km / 14 mi

Facilities


Dip into one of the 4 outdoor pools or enjoy other recreational amenities, which include a fitness center. This aparthotel also features complimentary wireless internet access, babysitting (surcharge), and a television in a common area.

Business Facilities


Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and luggage storage. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free self parking is available onsite.

Rooms


Make yourself at home in one of the 83 individually decorated guestrooms, featuring kitchens with full-sized refrigerators/freezers and ovens. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Conveniences include phones, as well as safes and desks.

All facilities in Waterfront Village

Swimming Pool Waterfront Village
Swimming Pool
Fitness Center Waterfront Village
Fitness Center
Common Space Waterfront Village
Common Space
Lobby Waterfront Village
Lobby
Exterior Waterfront Village
Exterior

Things to Do

  • TV lounge
  • Outdoor pool
  • Marina
  • Indoor pool

Hotel Services

  • Laundry service
  • Luggage storage
  • Porter
  • 24-hour Receptionist

Public Facilities

  • Smoke-free area
  • Safety deposit box
  • Elevator

Kids and Pets

  • Babysitting with surcharge

Connectivity

  • Free WiFi

Sports and Recreations

  • Fitness center

Accommodation Policy & General Information in Waterfront Village

Important Note
Planning to check in outside the check-in time (such as early morning or late in the evening)? You can arrange it directly with the property!

Check-in/Check-out Time

Check-in:
15:00 - 18:00
Check-out:
Before 11:00

General Check-in Instructions

  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • Minimum Spring Break check-in age is 18 years old
  • The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
  • This property accepts credit cards; cash is not accepted
  • Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
  • Host has indicated there is a smoke detector on the property
  • Safety features at this property include a fire extinguisher
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
  • This property is professionally cleaned
, This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. This property doesn't offer after-hours check-in. To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.

Pets

Pets Not Allowed
Read All

General Information

Popular Facilities
Swimming Pool, 24-Hour Front Desk, WiFi, Elevator
Check-In / Check-Out Time
From 15:00 - 18:00 - to 11:00
Available rooms at Waterfront Village
83
Number of floors in Waterfront Village
6
Another facilities in Waterfront Village
TV lounge, Outdoor pool, Marina, Indoor pool, Laundry service

Frequently asked question in Waterfront Village

What are available facilities at Waterfront Village?
There are top facilites at Waterfront Village such as Swimming Pool, 24-Hour Front Desk, WiFi, Elevator. (some may require extra charges)
What is normal check-in & check-out time at Waterfront Village?
The standard check-in time at Waterfront Village is starting from 15:00 - 18:00 while the latest check-out time is at Before 11:00
What is the star rating of Waterfront Village?
Waterfront Village is a 4.0-star hotel.
How many floors does Waterfront Village have?
Waterfront Village has 6 floors.
How many rooms are available at Waterfront Village?
Waterfront Village has 83 rooms in total.
See All

More Reviews from Other Guests in Waterfront Village

8.6
Very Good
From 306 reviews
Cleanliness

9.0

Room Comfort

9.0

Location

9.4

Service and Facilites

8.0

Sort by
Most Relevant
Preferences
See All

Traveler Reviews Waterfront Village

Number of reviews per page
20
40
Top reviews
bertram
icon-with Partner
with Partner
8.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

Beautiful location with views of the canal and harbor. Apartment was clean and well accessorized. There was only one face towel for two people and we couldn’t get another. The kitchen is fully equipped but they don’t supply napkins or paper towels. The info manual in the apartment was from 2018 and not up to date. I had to call to get the WiFi code.
Read More
Darren
10.0
/10
Reviewed 16 week(s) ago

Hotels.com verified review

Amazing staff. Everyone was so friendly and helpful. Can’t recommend highly enough. I hope we return to Cape Town again and will only stay at the Waterfront Village.
Elizabeth
icon-with Partner
with Partner
6.0
/10
Reviewed 18 week(s) ago

Hotels.com verified review

Apt pretty basic terrible balcony tucked in dark corner with cheap plastic chairs and table. Location not good we were right at the end of the waterfront furthest from restaurants and shops. Swimming pools are tiny with 3/4 random wooden loungers. Will be more careful next time I book this area.
Thabani
icon-Friends and Family Family
Friends and Family Family
10.0
/10
Reviewed 35 week(s) ago

Hotels.com verified review

Everything was great and they were super empathetic. They managed challenges with my son’s timing so well and always willing to help. The entire team including security is great!
mariam
icon-with Partner
with Partner
2.0
/10
Reviewed 50 week(s) ago

Hotels.com verified review

Lack of communication on how to locate the hotel apartment. Receptionist weren’t professional and laughed in your face whenever you expressed your concerned with an issue. Terrible customer service and communication
Rochelle
icon-Leisure with Friends
Leisure with Friends
10.0
/10
Reviewed 57 week(s) ago

Expedia Group verified review

This is a very beautiful property within walking distance to the waterfront. It is very safe and it’s almost a park like environment. I would definitely stay again and highly recommend it to friends and family.
Linda
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 57 week(s) ago

Expedia Group verified review

The property had stunning views from the back deck. The apartment itself was very clean, spacious and had all the facilities we required except the coffee machine did not have any pods provided which was a bit disappointing. We couldn't open the directions link to the property and therefore found the property exceptionally difficult to find. We recommend you putting the directions in text inside the original email rather than a link. We also found the check-in process exceptionally lengthy and disjointed. We understand the need for the security but believe if the staff were better trained, it would have taken 10 minutes instead of 45. After a long trip from Australia and difficulty find the property, a lengthy check in process was frustrating and unnecessary. Everything else was lovely, particularly the cleanliness of the property and surrounds including the beautiful canal.
Read More
Neil
icon-Business
Business
8.0
/10
Reviewed 57 week(s) ago

Expedia Group verified review

Clean convenient safe
Yvonne
icon-with Friends
with Friends
10.0
/10
Reviewed 58 week(s) ago

Expedia Group verified review

The property was lovely. The only downside was that it was a challenge to find, as it is not clearly marked. It took a long time to find.
Godfrey
icon-with Partner
with Partner
4.0
/10
Reviewed 60 week(s) ago

Hotels.com verified review

The experience was quite disappointing. We had to switch apartments because the safe was inoperable, the sliding door wouldn’t lock, and the hair dryer was faulty. We moved to a better apartment that we liked; however, we were disappointed that the bed sheets were not changed at all during our entire 5-night stay.
Paul
icon-Friends and Family Family
Friends and Family Family
10.0
/10
Reviewed 62 week(s) ago

Hotels.com verified review

Most amazing location with views of the canal, table Mountain or the V&A waterfront. This is the best location in Cape Town. You are seconds away from shops, restaurants and the Mail tourist attractions are all accessible from this location.
Verified traveler
icon-Friends and Family Family
Friends and Family Family
8.0
/10
Reviewed 62 week(s) ago

Hotels.com verified review

Central location to waterfront, excellent security, nice views. Apartment needs some improvements- leaky shower flooded bathroom each time so had to mop up the floor constantly, cigarette burns in the curtains, awkward blinds. Would stay again but not in that particular apartment.
Kirsten
icon-Leisure Family
Leisure Family
4.0
/10
Reviewed 63 week(s) ago

Expedia Group verified review

Other apartments in the village are better and more updated.
Ivan
10.0
/10
Reviewed 63 week(s) ago

Expedia Group verified review

The property is well set up so that one can park opposite one's flat in a secure safe place. The staff were all friendly and extremely helpful and the security was excellent.
Menjiwei Cynthia
icon-Leisure with Friends
Leisure with Friends
10.0
/10
Reviewed 64 week(s) ago

Expedia Group verified review

I loved everything about my stay at Waterfront Village. The staff was exceptional. I felt completely safe in and around the complex. The setting was gorgeous. My accommodations were beautiful and more complete than any hotel.
Betty
icon-Leisure with Friends
Leisure with Friends
10.0
/10
Reviewed 64 week(s) ago

Expedia Group verified review

My husband and I traveled with friends. We liked the spacious accommodations. The one bedroom unit was cleaned daily and had all of the conveniences of home. The location, options for food, shopping, mall entertainment, and accessibility to transportation was wonderful. The marina area was a great place to stay.
Verified traveler
icon-with Partner
with Partner
8.0
/10
Reviewed 66 week(s) ago

Hotels.com verified review

We would definately stay here again. The apartment was well furnished and was daily serviced. It was very clean and had a great view from the balcony. About a 10 minute walk to the centre of the V and A where a vast amount of restaurants and shops can be found. Check in was good, friendly staff who explained everything to us about the apartment and places to go. Limited check in time a little difficult as our flight didn't arrive until 9.30.pm so had to stay at another hotel for a night. Bathroom needed a bit of attention. Tiles on the bathside and bath pitted!
Read More
Sonia
icon-Friends and Family Family
Friends and Family Family
10.0
/10
Reviewed 74 week(s) ago

Hotels.com verified review

Great location Spacious room Walk to shops
Louisa
icon-Leisure with Friends
Leisure with Friends
6.0
/10
Reviewed 79 week(s) ago

Expedia Group verified review

The property is a self catering property in the popular V&A district in a beautiful estate. It’s a pity the unit I stayed in had a lot of delayed maintenance, no comfortable seating. Appliances (TVs & refrigerator) need attention, bathroom extractor fan not working. The pictures on the platform are not a good reflection of the unit assigned. I would suggest that exact pictures of the unit booked be shown on the platform to about bait and switching to clients. I booked a room with a comfortable sectional in the couch and got an apartment with an old uncomfortable couch. I requested a room change , but was not reallocated to a better unit.
Read More
William
icon-Business and Leisure
Business and Leisure
10.0
/10
Reviewed 79 week(s) ago

Expedia Group verified review

Best place to stay if you are more than a few days in Cape Town. Great location convenient for walking to shops and restaurants. Clean great amenities
Number of reviews per page
20
40

Ready to make up your mind?

Book Your Stay Now
Others 4 Waterfront Village

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
8.6
Very Good
From 306 reviews
Cleanliness

9.0

Room Comfort

9.0

Location

9.4

Service and Facilites

8.0

Sort by
Most Relevant
Preferences
See All

Traveler Reviews Waterfront Village

Number of reviews per page
20
40
Top reviews
bertram
icon-with Partner
with Partner
8.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

Beautiful location with views of the canal and harbor. Apartment was clean and well accessorized. There was only one face towel for two people and we couldn’t get another. The kitchen is fully equipped but they don’t supply napkins or paper towels. The info manual in the apartment was from 2018 and not up to date. I had to call to get the WiFi code.
Read More
Darren
10.0
/10
Reviewed 16 week(s) ago

Hotels.com verified review

Amazing staff. Everyone was so friendly and helpful. Can’t recommend highly enough. I hope we return to Cape Town again and will only stay at the Waterfront Village.
Elizabeth
icon-with Partner
with Partner
6.0
/10
Reviewed 18 week(s) ago

Hotels.com verified review

Apt pretty basic terrible balcony tucked in dark corner with cheap plastic chairs and table. Location not good we were right at the end of the waterfront furthest from restaurants and shops. Swimming pools are tiny with 3/4 random wooden loungers. Will be more careful next time I book this area.
Thabani
icon-Friends and Family Family
Friends and Family Family
10.0
/10
Reviewed 35 week(s) ago

Hotels.com verified review

Everything was great and they were super empathetic. They managed challenges with my son’s timing so well and always willing to help. The entire team including security is great!
mariam
icon-with Partner
with Partner
2.0
/10
Reviewed 50 week(s) ago

Hotels.com verified review

Lack of communication on how to locate the hotel apartment. Receptionist weren’t professional and laughed in your face whenever you expressed your concerned with an issue. Terrible customer service and communication
Rochelle
icon-Leisure with Friends
Leisure with Friends
10.0
/10
Reviewed 57 week(s) ago

Expedia Group verified review

This is a very beautiful property within walking distance to the waterfront. It is very safe and it’s almost a park like environment. I would definitely stay again and highly recommend it to friends and family.
Linda
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 57 week(s) ago

Expedia Group verified review

The property had stunning views from the back deck. The apartment itself was very clean, spacious and had all the facilities we required except the coffee machine did not have any pods provided which was a bit disappointing. We couldn't open the directions link to the property and therefore found the property exceptionally difficult to find. We recommend you putting the directions in text inside the original email rather than a link. We also found the check-in process exceptionally lengthy and disjointed. We understand the need for the security but believe if the staff were better trained, it would have taken 10 minutes instead of 45. After a long trip from Australia and difficulty find the property, a lengthy check in process was frustrating and unnecessary. Everything else was lovely, particularly the cleanliness of the property and surrounds including the beautiful canal.
Read More
Neil
icon-Business
Business
8.0
/10
Reviewed 57 week(s) ago

Expedia Group verified review

Clean convenient safe
Yvonne
icon-with Friends
with Friends
10.0
/10
Reviewed 58 week(s) ago

Expedia Group verified review

The property was lovely. The only downside was that it was a challenge to find, as it is not clearly marked. It took a long time to find.
Godfrey
icon-with Partner
with Partner
4.0
/10
Reviewed 60 week(s) ago

Hotels.com verified review

The experience was quite disappointing. We had to switch apartments because the safe was inoperable, the sliding door wouldn’t lock, and the hair dryer was faulty. We moved to a better apartment that we liked; however, we were disappointed that the bed sheets were not changed at all during our entire 5-night stay.
Paul
icon-Friends and Family Family
Friends and Family Family
10.0
/10
Reviewed 62 week(s) ago

Hotels.com verified review

Most amazing location with views of the canal, table Mountain or the V&A waterfront. This is the best location in Cape Town. You are seconds away from shops, restaurants and the Mail tourist attractions are all accessible from this location.
Verified traveler
icon-Friends and Family Family
Friends and Family Family
8.0
/10
Reviewed 62 week(s) ago

Hotels.com verified review

Central location to waterfront, excellent security, nice views. Apartment needs some improvements- leaky shower flooded bathroom each time so had to mop up the floor constantly, cigarette burns in the curtains, awkward blinds. Would stay again but not in that particular apartment.
Kirsten
icon-Leisure Family
Leisure Family
4.0
/10
Reviewed 63 week(s) ago

Expedia Group verified review

Other apartments in the village are better and more updated.
Ivan
10.0
/10
Reviewed 63 week(s) ago

Expedia Group verified review

The property is well set up so that one can park opposite one's flat in a secure safe place. The staff were all friendly and extremely helpful and the security was excellent.
Menjiwei Cynthia
icon-Leisure with Friends
Leisure with Friends
10.0
/10
Reviewed 64 week(s) ago

Expedia Group verified review

I loved everything about my stay at Waterfront Village. The staff was exceptional. I felt completely safe in and around the complex. The setting was gorgeous. My accommodations were beautiful and more complete than any hotel.
Betty
icon-Leisure with Friends
Leisure with Friends
10.0
/10
Reviewed 64 week(s) ago

Expedia Group verified review

My husband and I traveled with friends. We liked the spacious accommodations. The one bedroom unit was cleaned daily and had all of the conveniences of home. The location, options for food, shopping, mall entertainment, and accessibility to transportation was wonderful. The marina area was a great place to stay.
Verified traveler
icon-with Partner
with Partner
8.0
/10
Reviewed 66 week(s) ago

Hotels.com verified review

We would definately stay here again. The apartment was well furnished and was daily serviced. It was very clean and had a great view from the balcony. About a 10 minute walk to the centre of the V and A where a vast amount of restaurants and shops can be found. Check in was good, friendly staff who explained everything to us about the apartment and places to go. Limited check in time a little difficult as our flight didn't arrive until 9.30.pm so had to stay at another hotel for a night. Bathroom needed a bit of attention. Tiles on the bathside and bath pitted!
Read More
Sonia
icon-Friends and Family Family
Friends and Family Family
10.0
/10
Reviewed 74 week(s) ago

Hotels.com verified review

Great location Spacious room Walk to shops
Louisa
icon-Leisure with Friends
Leisure with Friends
6.0
/10
Reviewed 79 week(s) ago

Expedia Group verified review

The property is a self catering property in the popular V&A district in a beautiful estate. It’s a pity the unit I stayed in had a lot of delayed maintenance, no comfortable seating. Appliances (TVs & refrigerator) need attention, bathroom extractor fan not working. The pictures on the platform are not a good reflection of the unit assigned. I would suggest that exact pictures of the unit booked be shown on the platform to about bait and switching to clients. I booked a room with a comfortable sectional in the couch and got an apartment with an old uncomfortable couch. I requested a room change , but was not reallocated to a better unit.
Read More
William
icon-Business and Leisure
Business and Leisure
10.0
/10
Reviewed 79 week(s) ago

Expedia Group verified review

Best place to stay if you are more than a few days in Cape Town. Great location convenient for walking to shops and restaurants. Clean great amenities
Number of reviews per page
20
40