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AC Hotel Gran Canaria by Marriott
Hotels
8.2
/10
Very Good
959 reviews
What Guests Say About Their Stay
Filipa
10.0
/ 10
Everything amazing but I forgot my cable charge in the room and disappear :(
Dane
10.0
/ 10
The hotel is located about a 5 minute walk from Santa Catalina bus station, which is a great way of getting to/from other parts of the island. The area around the elevator on the 14th floor smelled of dampness and mold but there was a sign indicating that they were resolving an issue. Aside from that the hotel and the room were very clean. The room was a good size and had a balcony with an amazing view of the city and the ocean. The fitness centre was small but had enough equipment to work with.
Stephens
10.0
/ 10
reception was exceptional. breakfast had wide variety for everyone. Staff very friendly and accommodating.
In the Area
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Eduardo Benot, 3, Las Palmas de Gran Canaria, Las Palmas, Canary Islands, Spain, 35007
Main Facilities
Read More
Swimming Pool
Restaurant
24-Hour Front Desk
Parking
WiFi
Elevator
Read More
Available Room Types in AC Hotel Gran Canaria by Marriott
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What's around AC Hotel Gran Canaria by Marriott
Eduardo Benot, 3, Las Palmas de Gran Canaria, Las Palmas, Canary Islands, Spain, 35007
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Discover More About AC Hotel Gran Canaria by Marriott
Location
AC Hotel Gran Canaria by Marriott is located in area / city Las Palmas de Gran Canaria.
About AC Hotel Gran Canaria by Marriott
Be ready to get the unforgettable stay experience by its exclusive service, completed by a full range of facilities to cater all your needs.
The hotel’s fitness center is a must-try during your stay here.
Have an enjoyable and relaxing day at the pool, whether you’re traveling solo or with your loved ones.
24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
Savor your favorite dishes with special cuisines from AC Hotel Gran Canaria by Marriott exclusively for you.
AC Hotel Gran Canaria by Marriott is a hotel with great comfort and excellent service according to most hotel's guests.
Enjoy luxurious treats and incomparable experience by staying at AC Hotel Gran Canaria by Marriott.
All facilities in AC Hotel Gran Canaria by Marriott
Others
Hotel Services
- Laundry service
- Tours
- Multilingual staff
- Luggage storage
- 24-hour Receptionist
- Concierge
Things to Do
- Beach umbrella
- Outdoor pool
- Marina
- Library
- Pool sun loungers
General
- Parking
- Rooftop terrace
- Banquet
- Parking (surcharge)
- Terrace
Public Facilities
- Others
- Elevator
- Restaurant
- Smoke-free area
- Safety deposit box
Food and Drinks
- Bar
- Breakfast
- Snack bar
Business Facilities
- Meeting facilities
- Meeting rooms
- Business center
Connectivity
- Free WiFi
Accessibilty
- Accessible parking
In-room Facilities
- TV
Sports and Recreations
- Fitness center
Accommodation Policy & General Information in AC Hotel Gran Canaria by Marriott
Important Note
Planning to check in outside the check-in time (such as early morning or late in the evening)? You can arrange it directly with the property!
- Fee for buffet breakfast: approximately EUR 21.40 per person
- Self parking fee: EUR 16.28 per day
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- This property accepts credit cards; cash is not accepted
- This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
- This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
- Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.
Hotel only accepts guests with minimum age of 18
Check-in/Check-out Time
Check-in:
15:00 - 00:00
Check-out:
Before 12:00
Hotel policy is not yet available.
General Information
Popular Facilities | Swimming Pool, Restaurant, 24-Hour Front Desk, Parking, WiFi, Elevator |
Check-In / Check-Out Time | From 15:00 - 00:00 - to 12:00 |
Breakfast Availability | Yes, hotel has room that provide breakfast |
Available rooms at AC Hotel Gran Canaria by Marriott | 226 |
Number of floors in AC Hotel Gran Canaria by Marriott | 25 |
Another facilities in AC Hotel Gran Canaria by Marriott | Laundry service, Tours, Multilingual staff, Luggage storage, 24-hour Receptionist |
Frequently asked question in AC Hotel Gran Canaria by Marriott
What are available facilities at AC Hotel Gran Canaria by Marriott?
There are top facilites at AC Hotel Gran Canaria by Marriott such as Swimming Pool, Restaurant, 24-Hour Front Desk, Parking, WiFi, Elevator. (some may require extra charges)
What is normal check-in & check-out time at AC Hotel Gran Canaria by Marriott?
The standard check-in time at AC Hotel Gran Canaria by Marriott is starting from 15:00 - 00:00 while the latest check-out time is at Before 12:00
Does AC Hotel Gran Canaria by Marriott provide breakfast?
Yes, AC Hotel Gran Canaria by Marriott provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is the star rating of AC Hotel Gran Canaria by Marriott?
AC Hotel Gran Canaria by Marriott is a 4.0-star hotel.
How many floors does AC Hotel Gran Canaria by Marriott have?
AC Hotel Gran Canaria by Marriott has 25 floors.
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More Reviews from Other Guests in AC Hotel Gran Canaria by Marriott
Overall Ratings & Reviews AC Hotel Gran Canaria by Marriott
Other sources (959)
8.2
Very Good
From 959 reviews
Cleanliness
8.6
Room Comfort
8.0
Location
8.8
Service and Facilites
8.4
Sort by
Most Relevant
Preferences
See All
Traveler Reviews AC Hotel Gran Canaria by Marriott
Number of reviews per page
20
40
Top reviews
Maria
Leisure Family
8.0
/10
Reviewed 14 week(s) ago
Expedia Group verified review
Great hotel! Just got back from AC Tower, I’ve been upgraded to a balcony room ( as a member ) without even asking, thank you. Fantastic facilities, food, building, service, and location. 5 minutes to a buzzing beach with everything on your doorstep. Lovely breakfast and staff. Really enjoyed it. Would love to return.
Randy
8.0
/10
Reviewed 18 week(s) ago
Expedia Group verified review
Overall a nice place.
Good stuff: The beach was only a 4 minute walk, also short walks to bus, grocery store, taxi stand, and many restaurants/stores.
Annoying: we had to sit sideways on the toilet due to close proximity to the wall, and we are average height.
A little strange for us (Americans): no washcloths nor top sheet on the bed (only a comfortor)
Read More
Elvin
Friends and Family
10.0
/10
Reviewed 43 week(s) ago
Hotels.com verified review
friendly staff, nice place to stay
Paul
8.0
/10
Reviewed 44 week(s) ago
Hotels.com verified review
Lucas was friendly and informative especially about the local tapas. Room comfortable but no free room upgrade available. Nice pool area but insufficient sunloungers.- unheated pool very cold!
Mahboubeh
Leisure Family
6.0
/10
Reviewed 47 week(s) ago
Expedia Group verified review
I was in 10th floor and noticed bugs in my room and around the roof of elevator. They changed my room but bathrooms are not clean and water from toilet tank is running constantly.
Filipa
10.0
/10
Reviewed 47 week(s) ago
Hotels.com verified review
Everything amazing but I forgot my cable charge in the room and disappear :(
Owen
Leisure with Partner
8.0
/10
Reviewed 47 week(s) ago
Expedia Group verified review
Hotel in great location with great views from restaurant but in need of renovation in some areas eg restaurant wooden floor was broken and trip hazard in places
Agnes
Leisure Family
6.0
/10
Reviewed 48 week(s) ago
Expedia Group verified review
I booked this hotel due to the brand name "Marriott" I was shocked when I arrived to see staircase, not knowing there's an elevator for luggages behind on the other side, apart from level 23 where breakfast is served, everything else is not of Mattorttlebrl
Dane
Leisure
10.0
/10
Reviewed 57 week(s) ago
Expedia Group verified review
The hotel is located about a 5 minute walk from Santa Catalina bus station, which is a great way of getting to/from other parts of the island. The area around the elevator on the 14th floor smelled of dampness and mold but there was a sign indicating that they were resolving an issue. Aside from that the hotel and the room were very clean. The room was a good size and had a balcony with an amazing view of the city and the ocean. The fitness centre was small but had enough equipment to work with.
Read More
Orlando
Leisure Family
8.0
/10
Reviewed 67 week(s) ago
Expedia Group verified review
Xxxxxxxx
Stephens
10.0
/10
Reviewed 69 week(s) ago
Hotels.com verified review
reception was exceptional. breakfast had wide variety for everyone. Staff very friendly and accommodating.
Joanne
Leisure Family
10.0
/10
Reviewed 75 week(s) ago
Expedia Group verified review
Absolutely love this hotel!
John
Business
10.0
/10
Reviewed 78 week(s) ago
Expedia Group verified review
Location and amenities were great! Staff was super attentive and helpful to my colleague and I.
Paul
Business
10.0
/10
Reviewed 84 week(s) ago
Expedia Group verified review
The staff was friendly and very helpful. The rooms were clean, bed comfortable and was quiet. Overall good experience.
Liliam
10.0
/10
Reviewed 85 week(s) ago
Expedia Group verified review
The overall experience was really nice
Margarita
Business and Leisure
8.0
/10
Reviewed 90 week(s) ago
Expedia Group verified review
Everything was great except that there is no heating in the building, and it becomes drafty at night. But the staff offer extra blankets!
Verified traveler
4.0
/10
Reviewed 96 week(s) ago
Hotels.com verified review
Biggest issue was lack of cleanliness, the entire room was filthy. Wanted to have a nice bath but all around the bath was so dirty i could wipe off the dirt with ease, then the bath plug was covered in black filth, just gross. Fixtures in room haven’t been wiped for months covered in thick dust. Cigarette stumps on balcony, someone else’s hair on the sink upon arrival. Bed on one side was worn down felt like sleeping on a hill. We didn’t get a maid service on our second day which I find odd in a 5* hotel usually get a daily freshen up but nothing. Corridors smelt like damp. On a plus side, the lounge on 23rd floor was lovely with nice service and nice views and the location was great for us. Needs a huge renovation and new cleaners, won’t be staying again.
Read More
Mark
Leisure with Partner
10.0
/10
Reviewed 97 week(s) ago
Expedia Group verified review
Amazing views!
Susan Spatz
8.0
/10
Reviewed 98 week(s) ago
Expedia Group verified review
The property is well located between the beach and the cruise port with wonderful views from the higher floors. The immediate area around the hotel is a bit run down and crowded with noisy traffic. The desk staff were friendly and accommodating. The cleaning staff could be more thorough and consistent. We stayed for 12 nights and our bed linen was only changed twice - when requested.
Read More
sharon
Friends and Family
10.0
/10
Reviewed 101 week(s) ago
Hotels.com verified review
Nice and friendly hotel that is very clean. Rooms are well equipped and a nice size too.
Number of reviews per page
20
40
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Disclaimer
Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
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Overall Ratings & Reviews AC Hotel Gran Canaria by Marriott
Other sources (959)
8.2
Very Good
From 959 reviews
Cleanliness
8.6
Room Comfort
8.0
Location
8.8
Service and Facilites
8.4
Sort by
Most Relevant
Preferences
See All
Traveler Reviews AC Hotel Gran Canaria by Marriott
Number of reviews per page
20
40
Top reviews
Maria
Leisure Family
8.0
/10
Reviewed 14 week(s) ago
Expedia Group verified review
Great hotel! Just got back from AC Tower, I’ve been upgraded to a balcony room ( as a member ) without even asking, thank you. Fantastic facilities, food, building, service, and location. 5 minutes to a buzzing beach with everything on your doorstep. Lovely breakfast and staff. Really enjoyed it. Would love to return.
Randy
8.0
/10
Reviewed 18 week(s) ago
Expedia Group verified review
Overall a nice place.
Good stuff: The beach was only a 4 minute walk, also short walks to bus, grocery store, taxi stand, and many restaurants/stores.
Annoying: we had to sit sideways on the toilet due to close proximity to the wall, and we are average height.
A little strange for us (Americans): no washcloths nor top sheet on the bed (only a comfortor)
Read More
Elvin
Friends and Family
10.0
/10
Reviewed 43 week(s) ago
Hotels.com verified review
friendly staff, nice place to stay
Paul
8.0
/10
Reviewed 44 week(s) ago
Hotels.com verified review
Lucas was friendly and informative especially about the local tapas. Room comfortable but no free room upgrade available. Nice pool area but insufficient sunloungers.- unheated pool very cold!
Mahboubeh
Leisure Family
6.0
/10
Reviewed 47 week(s) ago
Expedia Group verified review
I was in 10th floor and noticed bugs in my room and around the roof of elevator. They changed my room but bathrooms are not clean and water from toilet tank is running constantly.
Filipa
10.0
/10
Reviewed 47 week(s) ago
Hotels.com verified review
Everything amazing but I forgot my cable charge in the room and disappear :(
Owen
Leisure with Partner
8.0
/10
Reviewed 47 week(s) ago
Expedia Group verified review
Hotel in great location with great views from restaurant but in need of renovation in some areas eg restaurant wooden floor was broken and trip hazard in places
Agnes
Leisure Family
6.0
/10
Reviewed 48 week(s) ago
Expedia Group verified review
I booked this hotel due to the brand name "Marriott" I was shocked when I arrived to see staircase, not knowing there's an elevator for luggages behind on the other side, apart from level 23 where breakfast is served, everything else is not of Mattorttlebrl
Dane
Leisure
10.0
/10
Reviewed 57 week(s) ago
Expedia Group verified review
The hotel is located about a 5 minute walk from Santa Catalina bus station, which is a great way of getting to/from other parts of the island. The area around the elevator on the 14th floor smelled of dampness and mold but there was a sign indicating that they were resolving an issue. Aside from that the hotel and the room were very clean. The room was a good size and had a balcony with an amazing view of the city and the ocean. The fitness centre was small but had enough equipment to work with.
Read More
Orlando
Leisure Family
8.0
/10
Reviewed 67 week(s) ago
Expedia Group verified review
Xxxxxxxx
Stephens
10.0
/10
Reviewed 69 week(s) ago
Hotels.com verified review
reception was exceptional. breakfast had wide variety for everyone. Staff very friendly and accommodating.
Joanne
Leisure Family
10.0
/10
Reviewed 75 week(s) ago
Expedia Group verified review
Absolutely love this hotel!
John
Business
10.0
/10
Reviewed 78 week(s) ago
Expedia Group verified review
Location and amenities were great! Staff was super attentive and helpful to my colleague and I.
Paul
Business
10.0
/10
Reviewed 84 week(s) ago
Expedia Group verified review
The staff was friendly and very helpful. The rooms were clean, bed comfortable and was quiet. Overall good experience.
Liliam
10.0
/10
Reviewed 85 week(s) ago
Expedia Group verified review
The overall experience was really nice
Margarita
Business and Leisure
8.0
/10
Reviewed 90 week(s) ago
Expedia Group verified review
Everything was great except that there is no heating in the building, and it becomes drafty at night. But the staff offer extra blankets!
Verified traveler
4.0
/10
Reviewed 96 week(s) ago
Hotels.com verified review
Biggest issue was lack of cleanliness, the entire room was filthy. Wanted to have a nice bath but all around the bath was so dirty i could wipe off the dirt with ease, then the bath plug was covered in black filth, just gross. Fixtures in room haven’t been wiped for months covered in thick dust. Cigarette stumps on balcony, someone else’s hair on the sink upon arrival. Bed on one side was worn down felt like sleeping on a hill. We didn’t get a maid service on our second day which I find odd in a 5* hotel usually get a daily freshen up but nothing. Corridors smelt like damp. On a plus side, the lounge on 23rd floor was lovely with nice service and nice views and the location was great for us. Needs a huge renovation and new cleaners, won’t be staying again.
Read More
Mark
Leisure with Partner
10.0
/10
Reviewed 97 week(s) ago
Expedia Group verified review
Amazing views!
Susan Spatz
8.0
/10
Reviewed 98 week(s) ago
Expedia Group verified review
The property is well located between the beach and the cruise port with wonderful views from the higher floors. The immediate area around the hotel is a bit run down and crowded with noisy traffic. The desk staff were friendly and accommodating. The cleaning staff could be more thorough and consistent. We stayed for 12 nights and our bed linen was only changed twice - when requested.
Read More
sharon
Friends and Family
10.0
/10
Reviewed 101 week(s) ago
Hotels.com verified review
Nice and friendly hotel that is very clean. Rooms are well equipped and a nice size too.
Number of reviews per page
20
40