Aloft by Marriott Madrid Gran Via

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9.4
/10
Exceptional
321 reviews

What Guests Say About Their Stay

Jose

10.0
/ 10
Our stay was exceptional from start to finish. The hotel was beautiful, clean, and perfectly located, but what truly made the difference was the incredible staff. They went above and beyond to make our stay special by arranging a surprise for my son in our room. Seeing his excitement when we arrived was one of the highlights of our trip, and it was such a thoughtful gesture that we will never forget. Everyone was friendly, attentive, and genuinely cared about making our experience memorable. The rooms were comfortable, the facilities were excellent, and the level of hospitality exceeded all expectations. Thank you to the entire team for creating such wonderful memories for our family. We highly recommend this hotel and look forward to returning in the future.

Judy

10.0
/ 10
All staff speaks English. Very accommodating. Breakfast was good. Room was adequate.

Jose

10.0
/ 10
En general una experiencia unica, muy buenas facilidades y el personal muy atentos y profesional. Quiero agradecer en especial al personal de la barra en especial a Andrea, Matias y Allixon por su gran sorpresa en nuestro aniversario muy bonito detalle, son los mejores ,tambien a Carla en reception por todo. Esperamos verlo pronto.. Gracias Aloft y su personal, los mejores Jose Muniz y Wanda Aguirre
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In the Area
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Calle Jacometrezo 4, Madrid, Community of Madrid, Spain, 28013

Main Facilities

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24-Hour Front Desk
note: hotel was previously named Aloft Madrid Gran Via Aloft by Marriott Madrid Gran Via is located in area / city Madrid. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
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What's around Aloft by Marriott Madrid Gran Via

Calle Jacometrezo 4, Madrid, Community of Madrid, Spain, 28013
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Lobby Aloft by Marriott Madrid Gran Via
Lobby 2 Aloft by Marriott Madrid Gran Via

Discover More About Aloft by Marriott Madrid Gran Via

note: hotel was previously named Aloft Madrid Gran Via

Location
Aloft by Marriott Madrid Gran Via is located in area / city Madrid.

About Aloft by Marriott Madrid Gran Via

24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

Aloft by Marriott Madrid Gran Via is a hotel with great comfort and excellent service according to most hotel's guests.

Aloft by Marriott Madrid Gran Via is the ideal choice for you who are looking for a comfortable yet affordable accommodation.

All facilities in Aloft by Marriott Madrid Gran Via

Bar, Cafe and Lounge Aloft by Marriott Madrid Gran Via
Bar, Cafe and Lounge
Fitness Center Aloft by Marriott Madrid Gran Via
Fitness Center
Lobby Aloft by Marriott Madrid Gran Via
Lobby
Others Aloft by Marriott Madrid Gran Via
Others
Restaurant Aloft by Marriott Madrid Gran Via
Restaurant

Hotel Services

  • Multilingual staff
  • 24-hour Receptionist
  • Express check-out

Transportation

  • Car rental
  • Security

Accessibilty

  • Disabled access friendly

Public Facilities

  • Safety deposit box

Accommodation Policy & General Information in Aloft by Marriott Madrid Gran Via

Check-in/Check-out Time

Check-in:
From 15:00
Check-out:
12:00 - 12:00
Hotel policy is not yet available.

General Information

Popular Facilities
24-Hour Front Desk
Check-In / Check-Out Time
From 15:00 - to 12:00 - 12:00
Available rooms at Aloft by Marriott Madrid Gran Via
280
Number of floors in Aloft by Marriott Madrid Gran Via
11
Another facilities in Aloft by Marriott Madrid Gran Via
Multilingual staff, 24-hour Receptionist, Express check-out, Car rental, Security

Frequently asked question in Aloft by Marriott Madrid Gran Via

What are available facilities at Aloft by Marriott Madrid Gran Via?
There are top facilites at Aloft by Marriott Madrid Gran Via such as 24-Hour Front Desk. (some may require extra charges)
What is normal check-in & check-out time at Aloft by Marriott Madrid Gran Via?
The standard check-in time at Aloft by Marriott Madrid Gran Via is starting from From 15:00 while the latest check-out time is at 12:00 - 12:00
What is the star rating of Aloft by Marriott Madrid Gran Via?
Aloft by Marriott Madrid Gran Via is a 0.0-star hotel.
How many floors does Aloft by Marriott Madrid Gran Via have?
Aloft by Marriott Madrid Gran Via has 11 floors.
How many rooms are available at Aloft by Marriott Madrid Gran Via?
Aloft by Marriott Madrid Gran Via has 280 rooms in total.
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More Reviews from Other Guests in Aloft by Marriott Madrid Gran Via

9.4
Exceptional
From 321 reviews
Cleanliness

9.6

Room Comfort

9.2

Service and Facilites

9.6

Sort by
Most Relevant
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Traveler Reviews Aloft by Marriott Madrid Gran Via

Number of reviews per page
20
40
Top reviews
Jose
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Our stay was exceptional from start to finish. The hotel was beautiful, clean, and perfectly located, but what truly made the difference was the incredible staff. They went above and beyond to make our stay special by arranging a surprise for my son in our room. Seeing his excitement when we arrived was one of the highlights of our trip, and it was such a thoughtful gesture that we will never forget. Everyone was friendly, attentive, and genuinely cared about making our experience memorable. The rooms were comfortable, the facilities were excellent, and the level of hospitality exceeded all expectations. Thank you to the entire team for creating such wonderful memories for our family. We highly recommend this hotel and look forward to returning in the future.
Read More
Evelyn
icon-with Partner
with Partner
8.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

The room was nice with a separate toilet and shower. The location was convenient and easy to walk to places. The breakfast buffet was limited and the layout was awkward and cramped. You had to walk past the bar to find a table to eat at. The front desk staff was excellent and responsive to our requests for additional items.
Judy
icon-with Partner
with Partner
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

All staff speaks English. Very accommodating. Breakfast was good. Room was adequate.
Jimmy
icon-with Partner
with Partner
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Well located. Spacious rooms and bathrooms.
Rachel
icon-with Partner
with Partner
8.0
/10
Reviewed 15 week(s) ago

Hotels.com verified review

The room was fine for what we needed. We didnt have breakfast as we wanted to explore the city. The bar staff were super friendly and accommodating. The only downside was housekeeping didnt come everyday so we had to keep asking for towels everyday and coffee and when they did replenish they left the dirty cups and glasses. It wasnt a big deal but it was frustrating to ask for towels every other day.
Read More
Jose
icon-with Partner
with Partner
10.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

En general una experiencia unica, muy buenas facilidades y el personal muy atentos y profesional. Quiero agradecer en especial al personal de la barra en especial a Andrea, Matias y Allixon por su gran sorpresa en nuestro aniversario muy bonito detalle, son los mejores ,tambien a Carla en reception por todo. Esperamos verlo pronto.. Gracias Aloft y su personal, los mejores Jose Muniz y Wanda Aguirre
Read More
Burak
8.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

Dnrich your breakfast
Marilyn
icon-Friends and Family Family
Friends and Family Family
8.0
/10
Reviewed 19 week(s) ago

Hotels.com verified review

Regarding breakfast, I think they should improve it; there's no variety at all, and the products aren't high quality. I don't think the staff at the front desk are adequately trained to handle any of the paperwork.
Carolyn
icon-with Friends
with Friends
8.0
/10
Reviewed 24 week(s) ago

Expedia Group verified review

This hotel in right in the middle of the Gran Via, next to the Plaza del Calleo, so it is always crazy busy. Our room on the Calle Jacometrezo side, however was very quiet. It's a good base for getting around Madrid but it's a corporate hotel, so you won't get a lot of local feel. Although we generally like to stay in a neighborhood, we enjoyed our stay at Aloft Gran Via.
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Munisha
icon-Family
Family
2.0
/10
Reviewed 25 week(s) ago

Expedia Group verified review

Room was dark and small
Wilfredo
10.0
/10
Reviewed 25 week(s) ago

Expedia Group verified review

Yes
Debby
icon-with Partner
with Partner
10.0
/10
Reviewed 26 week(s) ago

Expedia Group verified review

Effective air conditioner, very nice staff.
Flor
10.0
/10
Reviewed 27 week(s) ago

Expedia Group verified review

Clean, spacious, great location to move around, centric, friendly staff. We enjoyed our stay.
Ziv
icon-
4.0
/10
Reviewed 29 week(s) ago

Hotels.com verified review

The hotel is not in good condition. Poor maintenance
Jiyoun
icon-Business
Business
6.0
/10
Reviewed 30 week(s) ago

Hotels.com verified review

reasonable price as aloft brand.
Nitza
icon-Leisure
Leisure
10.0
/10
Reviewed 31 week(s) ago

Expedia Group verified review

Very clean room and nice hospitality staff 5⭐️⭐️⭐️⭐️⭐️
Javier
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 33 week(s) ago

Expedia Group verified review

Clean room , good location
Cesar
10.0
/10
Reviewed 34 week(s) ago

Expedia Group verified review

Un lugar muy centrico con opciones de entretenimiento, compras y restaurantes a solo unos pasos. Habitaciones comodas y acogedoras.
Elly
icon-with Partner
with Partner
10.0
/10
Reviewed 34 week(s) ago

Hotels.com verified review

Clean room, friendly staff
Teresa
icon-Leisure with Friends
Leisure with Friends
10.0
/10
Reviewed 36 week(s) ago

Expedia Group verified review

The room was clean
Number of reviews per page
20
40

Ready to make up your mind?

Book Your Stay Now
Others 4 Aloft by Marriott Madrid Gran Via

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
9.4
Exceptional
From 321 reviews
Cleanliness

9.6

Room Comfort

9.2

Service and Facilites

9.6

Sort by
Most Relevant
Preferences
See All

Traveler Reviews Aloft by Marriott Madrid Gran Via

Number of reviews per page
20
40
Top reviews
Jose
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Our stay was exceptional from start to finish. The hotel was beautiful, clean, and perfectly located, but what truly made the difference was the incredible staff. They went above and beyond to make our stay special by arranging a surprise for my son in our room. Seeing his excitement when we arrived was one of the highlights of our trip, and it was such a thoughtful gesture that we will never forget. Everyone was friendly, attentive, and genuinely cared about making our experience memorable. The rooms were comfortable, the facilities were excellent, and the level of hospitality exceeded all expectations. Thank you to the entire team for creating such wonderful memories for our family. We highly recommend this hotel and look forward to returning in the future.
Read More
Evelyn
icon-with Partner
with Partner
8.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

The room was nice with a separate toilet and shower. The location was convenient and easy to walk to places. The breakfast buffet was limited and the layout was awkward and cramped. You had to walk past the bar to find a table to eat at. The front desk staff was excellent and responsive to our requests for additional items.
Judy
icon-with Partner
with Partner
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

All staff speaks English. Very accommodating. Breakfast was good. Room was adequate.
Jimmy
icon-with Partner
with Partner
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Well located. Spacious rooms and bathrooms.
Rachel
icon-with Partner
with Partner
8.0
/10
Reviewed 15 week(s) ago

Hotels.com verified review

The room was fine for what we needed. We didnt have breakfast as we wanted to explore the city. The bar staff were super friendly and accommodating. The only downside was housekeeping didnt come everyday so we had to keep asking for towels everyday and coffee and when they did replenish they left the dirty cups and glasses. It wasnt a big deal but it was frustrating to ask for towels every other day.
Read More
Jose
icon-with Partner
with Partner
10.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

En general una experiencia unica, muy buenas facilidades y el personal muy atentos y profesional. Quiero agradecer en especial al personal de la barra en especial a Andrea, Matias y Allixon por su gran sorpresa en nuestro aniversario muy bonito detalle, son los mejores ,tambien a Carla en reception por todo. Esperamos verlo pronto.. Gracias Aloft y su personal, los mejores Jose Muniz y Wanda Aguirre
Read More
Burak
8.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

Dnrich your breakfast
Marilyn
icon-Friends and Family Family
Friends and Family Family
8.0
/10
Reviewed 19 week(s) ago

Hotels.com verified review

Regarding breakfast, I think they should improve it; there's no variety at all, and the products aren't high quality. I don't think the staff at the front desk are adequately trained to handle any of the paperwork.
Carolyn
icon-with Friends
with Friends
8.0
/10
Reviewed 24 week(s) ago

Expedia Group verified review

This hotel in right in the middle of the Gran Via, next to the Plaza del Calleo, so it is always crazy busy. Our room on the Calle Jacometrezo side, however was very quiet. It's a good base for getting around Madrid but it's a corporate hotel, so you won't get a lot of local feel. Although we generally like to stay in a neighborhood, we enjoyed our stay at Aloft Gran Via.
Read More
Munisha
icon-Family
Family
2.0
/10
Reviewed 25 week(s) ago

Expedia Group verified review

Room was dark and small
Wilfredo
10.0
/10
Reviewed 25 week(s) ago

Expedia Group verified review

Yes
Debby
icon-with Partner
with Partner
10.0
/10
Reviewed 26 week(s) ago

Expedia Group verified review

Effective air conditioner, very nice staff.
Flor
10.0
/10
Reviewed 27 week(s) ago

Expedia Group verified review

Clean, spacious, great location to move around, centric, friendly staff. We enjoyed our stay.
Ziv
icon-
4.0
/10
Reviewed 29 week(s) ago

Hotels.com verified review

The hotel is not in good condition. Poor maintenance
Jiyoun
icon-Business
Business
6.0
/10
Reviewed 30 week(s) ago

Hotels.com verified review

reasonable price as aloft brand.
Nitza
icon-Leisure
Leisure
10.0
/10
Reviewed 31 week(s) ago

Expedia Group verified review

Very clean room and nice hospitality staff 5⭐️⭐️⭐️⭐️⭐️
Javier
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 33 week(s) ago

Expedia Group verified review

Clean room , good location
Cesar
10.0
/10
Reviewed 34 week(s) ago

Expedia Group verified review

Un lugar muy centrico con opciones de entretenimiento, compras y restaurantes a solo unos pasos. Habitaciones comodas y acogedoras.
Elly
icon-with Partner
with Partner
10.0
/10
Reviewed 34 week(s) ago

Hotels.com verified review

Clean room, friendly staff
Teresa
icon-Leisure with Friends
Leisure with Friends
10.0
/10
Reviewed 36 week(s) ago

Expedia Group verified review

The room was clean
Number of reviews per page
20
40