Alua Calas de Mallorca Resort

Hotels
7.2
/10
Pleasant
40 reviews

What Guests Say About Their Stay

Tomas

10.0
/ 10
Stunning views from the property, always clean and well maintained. Food is repetitive and not that many options, they have different theme dinners most days, but you can barely see any changes in dishes, although we always find something delicious. Area around is beautiful, walks are great, small beach nearby, which looked a bit dirty, there are some shops and places to eat out too. Staff are mostly friendly and happy to serve, we saw a lady that was having a bit of a meltdown looking after tables during lunch, but the rest were friendly. AI cocktails are premixed and only 5-6 available, tasted good. Beer was good too. Overall the money paid and value of the stay was great, so can't really fault it, I would recommend!

Maurício

10.0
/ 10
One of the best experiences I have already had in a hotel. The room is not the more luxury I have seem, but the overall experience is amazing with their food selection, show options in the evening and big pool, and the amazing view if you are luck to get the pool view. Pool access is from 10am to 7pm. There are fitness activities in the pool with instructors that is really fun. Every day at 21h30 they have a 1hour show and I really enjoyed all of them. Cala Antena is connected to the hotel, you have direct access to the beach with a quick walk and it is one of the most beautiful in the island. With 10/15 minutes walking you can reach Cala Domingos that is also such a nice beach. I definitely recommend this place. Const: - only cons I’d like to mention it that the gym has missing equipment, there are weights there like 4k, 5kg and then it jumps to 15kg ?? Where are the 7kg, 10kg, etc? So basically there are things missing in the gym. This should be easy to them to fix and hopefully is just temporary.

Lisa

10.0
/ 10
I visited for 4 nights with 7 friends celebrating a 50th birthday. We all loved the resort, great sized outdoor areas, lovely pools, 2 x snack bars, 2 x restaurants. We found the food and drink to be really good, so much so we didnt venture far as we enjoyed the entertainment too. There is a beautiful sandy cove to the right of the hotel, takes about 15mins to walk there and the beach bar is so lovely too. There are a few bars and restaurants nearby but not a big place. Staff were all really friendly and i wasnt hesitate returning for a fun or chill out holiday
In the Area
See Map
Cala Antena s/n, Mallorca, Balearic Islands, Comunitat Autònoma de les Illes Balears, Spain

Main Facilities

Read More
Swimming Pool
Restaurant
24-Hour Front Desk
Parking
WiFi
Staying at Alua Calas de Mallorca Resort is a good choice when you are visiting Mallorca. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
Read More
Login successful!
Now you can enjoy more benefits, including the option to pay near your stay date!

What's around Alua Calas de Mallorca Resort

Cala Antena s/n, Mallorca, Balearic Islands, Comunitat Autònoma de les Illes Balears, Spain
Discover More Places
Others Alua Calas de Mallorca Resort
Others 2 Alua Calas de Mallorca Resort

Discover More About Alua Calas de Mallorca Resort

Location


Staying at Alua Calas de Mallorca Resort is a good choice when you are visiting Mallorca.

About Alua Calas de Mallorca Resort

Be ready to get the unforgettable stay experience by its exclusive service, completed by a full range of facilities to cater all your needs.

The hotel’s fitness center is a must-try during your stay here.

Have an enjoyable and relaxing day at the pool, whether you’re traveling solo or with your loved ones.

24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

Savor your favorite dishes with special cuisines from Alua Calas de Mallorca Resort exclusively for you.

Get precious and unforgettable moment during your stay at Alua Calas de Mallorca Resort.

All facilities in Alua Calas de Mallorca Resort

Others Alua Calas de Mallorca Resort
Others

Things to Do

  • Beach umbrella
  • Outdoor pool
  • Indoor pool
  • Garden
  • Pool sun loungers

Public Facilities

  • Others
  • Coffee shop
  • Restaurant
  • Smoke-free area

Hotel Services

  • Laundry service
  • Tours
  • 24-hour Receptionist
  • Concierge

Food and Drinks

  • Bar
  • Poolside bar
  • Breakfast

Family-friendly Facilities

  • Kids club
  • Children pool

Sports and Recreations

  • Fitness center
  • Billiard

Connectivity

  • Free WiFi

General

  • Terrace

Accessibilty

  • Accessible parking

Accommodation Policy & General Information in Alua Calas de Mallorca Resort

Important Note
Planning to check in outside the check-in time (such as early morning or late in the evening)? You can arrange it directly with the property!
  • Pet deposit: EUR 50 per night
  • Pet fee: EUR 50 per pet, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the local government and will be collected at the property. The tax is reduced by 50% after the 8th night of stay and children under 16 years of age are exempt. Other exemptions and reductions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: From 1 November - 30 April, EUR 0.83 per person, per night , up to 9 nights, and EUR 0.41 thereafter. This tax does not apply to children under 16 years of age.
  • A tax is imposed by the city: From 1 May - 31 October, EUR 3.30 per person, per night, up to 9 nights, and EUR 1.65 thereafter. This tax does not apply to children under 16 years of age.

We have included all charges provided to us by the property.

  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • This property accepts credit cards, debit cards, and cash
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
  • Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Front desk staff will greet guests on arrival at the property. The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification. Other arrangements must be coordinated with the property prior to arrival. Information provided by the property may be translated using automated translation tools. This property does not permit name changes on reservations. The name on the booking must match the name of the guest who is checking in and staying at the property; photo ID is required.

The property is closed between October 24 and May 7.

Hotel only accepts guests with minimum age of 18

Check-in/Check-out Time

Check-in:
15:00 - 00:00
Check-out:
Before 12:00
Hotel policy is not yet available.

General Information

Popular Facilities
Swimming Pool, Restaurant, 24-Hour Front Desk, Parking, WiFi
Check-In / Check-Out Time
From 15:00 - 00:00 - to 12:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at Alua Calas de Mallorca Resort
474
Number of floors in Alua Calas de Mallorca Resort
9
Another facilities in Alua Calas de Mallorca Resort
Beach umbrella, Outdoor pool, Indoor pool, Garden, Pool sun loungers

Frequently asked question in Alua Calas de Mallorca Resort

What are available facilities at Alua Calas de Mallorca Resort?
There are top facilites at Alua Calas de Mallorca Resort such as Swimming Pool, Restaurant, 24-Hour Front Desk, Parking, WiFi. (some may require extra charges)
What is normal check-in & check-out time at Alua Calas de Mallorca Resort?
The standard check-in time at Alua Calas de Mallorca Resort is starting from 15:00 - 00:00 while the latest check-out time is at Before 12:00
Does Alua Calas de Mallorca Resort provide breakfast?
Yes, Alua Calas de Mallorca Resort provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is the star rating of Alua Calas de Mallorca Resort?
Alua Calas de Mallorca Resort is a 4.0-star hotel.
How many floors does Alua Calas de Mallorca Resort have?
Alua Calas de Mallorca Resort has 9 floors.
See All

More Reviews from Other Guests in Alua Calas de Mallorca Resort

7.2
Pleasant
From 40 reviews
Cleanliness

7.2

Room Comfort

7.4

Service and Facilites

8.2

Sort by
Most Relevant
Preferences
See All

Traveler Reviews Alua Calas de Mallorca Resort

Number of reviews per page
20
40
Top reviews
Tomas
icon-Leisure with Children
Leisure with Children
10.0
/10
Reviewed 28 week(s) ago

Expedia Group verified review

Stunning views from the property, always clean and well maintained. Food is repetitive and not that many options, they have different theme dinners most days, but you can barely see any changes in dishes, although we always find something delicious. Area around is beautiful, walks are great, small beach nearby, which looked a bit dirty, there are some shops and places to eat out too. Staff are mostly friendly and happy to serve, we saw a lady that was having a bit of a meltdown looking after tables during lunch, but the rest were friendly. AI cocktails are premixed and only 5-6 available, tasted good. Beer was good too. Overall the money paid and value of the stay was great, so can't really fault it, I would recommend!
Read More
Abbey Rose
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 42 week(s) ago

Expedia Group verified review

Was a nice hotel, nice much around. Same same food!
Maurício
icon-Leisure
Leisure
10.0
/10
Reviewed 43 week(s) ago

Expedia Group verified review

One of the best experiences I have already had in a hotel. The room is not the more luxury I have seem, but the overall experience is amazing with their food selection, show options in the evening and big pool, and the amazing view if you are luck to get the pool view. Pool access is from 10am to 7pm. There are fitness activities in the pool with instructors that is really fun. Every day at 21h30 they have a 1hour show and I really enjoyed all of them. Cala Antena is connected to the hotel, you have direct access to the beach with a quick walk and it is one of the most beautiful in the island. With 10/15 minutes walking you can reach Cala Domingos that is also such a nice beach. I definitely recommend this place. Const: - only cons I’d like to mention it that the gym has missing equipment, there are weights there like 4k, 5kg and then it jumps to 15kg ?? Where are the 7kg, 10kg, etc? So basically there are things missing in the gym. This should be easy to them to fix and hopefully is just temporary.
Read More
Robyn Ashley
icon-Leisure
Leisure
10.0
/10
Reviewed 48 week(s) ago

Expedia Group verified review

I loved the outdoor massages!
Lisa
icon-Friends and Family with Friends
Friends and Family with Friends
10.0
/10
Reviewed 52 week(s) ago

Hotels.com verified review

I visited for 4 nights with 7 friends celebrating a 50th birthday. We all loved the resort, great sized outdoor areas, lovely pools, 2 x snack bars, 2 x restaurants. We found the food and drink to be really good, so much so we didnt venture far as we enjoyed the entertainment too. There is a beautiful sandy cove to the right of the hotel, takes about 15mins to walk there and the beach bar is so lovely too. There are a few bars and restaurants nearby but not a big place. Staff were all really friendly and i wasnt hesitate returning for a fun or chill out holiday
Read More
Atefeh Sadri
10.0
/10
Reviewed 93 week(s) ago

Expedia Group verified review

Excellent service and hotel
Shamaris
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 95 week(s) ago

Expedia Group verified review

We enjoyed out stay but the restaurant closed early.
O A
icon-Friends and Family Family
Friends and Family Family
4.0
/10
Reviewed 102 week(s) ago

Hotels.com verified review

This hotel has a lot going for it: stunning views, genuinely lovely staff who couldn’t be happier to help, and the build and facilities are really nice and impressive in the abstract: it’s a pretty hotel with great views and pools and the like!Food was mixed, albeit mostly hits: sushi night and Mexican night were particularly great, and breakfast was really good. The problem is that this feels like a premium hotel, at a premium price tag, making as many small cuts as possibly to cut costs and charge more: -Coffee was available at breakfast, but the machines turned off during other meal times; we reckon this was to cut down on how much dessert people would eat. (No coffee and cake). Premium wine at dinner for a charge. Breakfast orange juice was dilute, not real OJ. Saw a cockroach in the on day one but think it’s a one off. The poolside snack bar had burgers, chips and pizza, but only sometimes sweet treats. Basic ice lollies (freeze pops) were available, but all ice cream options, even plain ones, were an extra charge. -The Bar had signs for drinks that were not included in all inclusive: AI instead granted a discount of around 20%.. All inclusive coffee was basic and served in plastic cups, with coffee in a real cup costing extra. - we arrived at 4am and were charged for the previous days food, but were also charged €25 extra to have lunch on our check out day- Hyatt Policy. Sad to see a lovely hotel being run in austerity mode - slight changes and it’d be fab!
Read More
O A
icon-Friends and Family Family
Friends and Family Family
4.0
/10
Reviewed 102 week(s) ago

Hotels.com verified review

This hotel has a lot going for it: stunning views, genuinely lovely staff who couldn’t be happier to help, and the build and facilities are really nice and impressive in the abstract: it’s a pretty hotel with great views and pools and the like!Food was mixed, albeit mostly hits: sushi night and Mexican night were particularly great, and breakfast was really good. The problem is that this feels like a premium hotel, at a premium price tag, making as many small cuts as possibly to cut costs and charge more: -Coffee was available at breakfast, but the machines turned off during other meal times; we reckon this was to cut down on how much dessert people would eat. (No coffee and cake). Premium wine at dinner for a charge. Breakfast orange juice was dilute, not real OJ. Saw a cockroach in the on day one but think it’s a one off. The poolside snack bar had burgers, chips and pizza, but only sometimes sweet treats. Basic ice lollies (freeze pops) were available, but all ice cream options, even plain ones, were an extra charge. -The Bar had signs for drinks that were not included in all inclusive: a €7.50 drink would be €5.50 with all inclusive. All inclusive coffee was basic and served in plastic cups, with coffee in a real cup costing extra. - we arrived at 4am and were charged for the previous days food, but were also charged €25 extra to have lunch on our check out day- Hyatt Policy. Sad to see a lovely hotel being run in austerity mode - slight changes and it’d be fab!
Read More
Evelyn
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 156 week(s) ago

Expedia Group verified review

Very clean and comfortable bedroom - slept very well. Good breakfast- did not have any other meals as we have family who have a holiday home nearby and we ate with them. Great pool - nice cliff walks around the hotel. Very friendly and efficient staff. Good value for money.
Verified traveler
icon-Leisure
Leisure
4.0
/10
Reviewed 187 week(s) ago

Expedia Group verified review

Freezing pools. No beach access. You have to put a deposit to use beach towels which you have to pay if you want them changed. You have to pay for the safe that's in your room which makes no sense. To book for the spa, you have to go down to the reception to book & pay for your appointment. A lot of it doesn't make sense. The food was horrible but they had gluten free things so it made up a little bit.
Read More
Tara
icon-Leisure with Friends
Leisure with Friends
4.0
/10
Reviewed 187 week(s) ago

Expedia Group verified review

The staff and shows were good. The property does not have beach access. The dinning experience was a disappointment and did not have enough food for the “later dinner”. Hot water only lasts a few minutes and then turns cold. The pool was ice cold and if you wanted a new towel it was 1 euro a day with a $10 deposit. Safe was in the room and the hotel charged 3.90 a day. We purchased the “all inclusive” package. These are not included.
Read More
Verified traveler
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 248 week(s) ago

Expedia Group verified review

Staff were brilliant. Check in and out was super quick and easy. Staff were all very friendly and informative. Definitely would stay again. Brilliant
Souhail
icon-Friends and Family Family
Friends and Family Family
10.0
/10
Reviewed 28 week(s) ago

Hotels.com verified review

Nous avons passé un séjour exceptionnel à l’hôtel Alua à Majorque. Le cadre est tout simplement superbe : vue imprenable, jardins soignés, et une atmosphère à la fois paisible et chaleureuse. L’établissement est parfaitement entretenu, aussi bien dans les parties communes que dans les chambres, ce qui contribue grandement au confort général. Mais ce qui fait toute la différence ici, c’est le personnel : attentionné, souriant, toujours aux petits soins, aussi bien pour les adultes que pour les enfants. Chaque membre de l’équipe donne véritablement le sentiment d’être accueilli avec bienveillance et professionnalisme. Nous avons été touchés par tant de gentillesse et de petites attentions au quotidien. Que ce soit pour se détendre, profiter des infrastructures ou explorer les environs, tout est réuni pour passer un séjour parfait. Nous repartons avec de magnifiques souvenirs, et une seule envie : revenir très vite !
Read More
Lore
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 32 week(s) ago

Expedia Group verified review

Wij hadden een heel mooi uitzicht vanop ons balkon en de laatste dagen met het slechte weer, was er wel zichtbaar vuil aanwezig in de zee. Voor de rest werd de kamer altijd schoongemaakt enkel spijtig dat de haren niet werden opgeruimd maar gewoon tegen de wc werd gedweild... Ook kraakten de bedden heel hard...
Charlotte
icon-Leisure
Leisure
8.0
/10
Reviewed 40 week(s) ago

Expedia Group verified review

Bel hôtel et très propre. Vue magnifique, personnel extrêmement sympathique. Restauration correcte Petit bémol concernant l’accès aux transat autour des piscines, malgré le fait qu’il soit interdit de réserver des transat, des 8h ils sont tous ils le sont déjà tous … Dans l’ensemble c’est un séjour très positif
Juan Carlos
icon-Leisure with Friends
Leisure with Friends
10.0
/10
Reviewed 40 week(s) ago

Expedia Group verified review

Muy buen trato por parte del personal del hotel. Muy contentos durante toda la estancia.
Christopher
icon-Friends and Family Family
Friends and Family Family
2.0
/10
Reviewed 41 week(s) ago

Hotels.com verified review

Dom lever verkligen inte upp till sina stjärnor. 2-3 stjärnor max. - Superkall pool. Är det inte blå himmel och jättevarmt kan man inte bada över huvudtaget. - Vid incheckningen var vi tvungna att lämna 10€ per handduk i deposition. Det kostade ytterligare 1€ om man ville byta till en ren handduk. Och 1€ per glas om man ville dricka i all inclusive barerna. Detta gick INTE att betala med kort så efter en lång dags resande med småbarn vart vi tvungna att gå till en bankomat för att ta ut kontanter. Absolut inte den service man förväntar sig på ett hotell med fler än 2 stjärnor. - Utbudet på mat är väldigt litet. Maten är vällagad men det blir uttjatat med pommes och spagetti varje måltid i en vecka… - Utbudet för barn är under all kritik. Barnpoolen är ett fotbad med 15°C vatten. 2x5m och 35cm djup den andra är lika stor men 50cm djup. Ingen av dem har något för barn annat än att dom är grunda så de kan stå bott. - Personalen i receptionen informerar vid incheckning att man ej får reservera solsängar. Men när klockan är 8 är det helt fullt med handukar redan. - Hela hotellet är för litet för antalet rum. De är för få hissar, för få solsängar och för få restaurangplatser. Det leder till att de blir kö, stress och trängsel. - All personal har varit trevliga och vänliga och de kan inte påverka hur hotellet styrs. Förutom möjligen vissa saker i receptionen som hade kunnat haft en mer serviceinriktad inställning och inte bara flinat och säga tyvärr inget vi kan göra.
Read More
Christian
icon-Leisure with Children
Leisure with Children
6.0
/10
Reviewed 41 week(s) ago

Expedia Group verified review

Positiv: Das Hotel hat eine traumhafte Aussicht. Mitarbeiter sind bemüht. Wein gibt es direkt aus der Flasche, was ein positiver Aspekt ist. Negativ: Inländische Spirituosen sind kostenpflichtig wie Martini. Aber teils Export Getränke wie Balantines gratis. Das hatten wir auf Mallorca noch nicht gehabt. Lange Schlangen vor den Restaurants mit Wartezeit. Leider ist alles sehr auf das Englische Publikum ausgelegt. Leider die schlechteste Animation, die wir bisher erlebt haben. Es gab kaum Programm. Morgen ein kurzer Tanz, ab und zu Joga und dann hat man die Animation um 15:00 Uhr zum Wasser Aerobic gesehen. Abendshow war unterirdisch. Lediglich ein schöner Abend mit Flamenco Show. Alles in allem waren wir nicht zufrieden.
Read More
Claudio
icon-Leisure with Children
Leisure with Children
10.0
/10
Reviewed 42 week(s) ago

Expedia Group verified review

Alles hat bestens gepasst. Wir hatten wunderbare Familien-Badeferien.
Number of reviews per page
20
40

Ready to make up your mind?

Book Your Stay Now
Others 4 Alua Calas de Mallorca Resort

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
7.2
Pleasant
From 40 reviews
Cleanliness

7.2

Room Comfort

7.4

Service and Facilites

8.2

Sort by
Most Relevant
Preferences
See All

Traveler Reviews Alua Calas de Mallorca Resort

Number of reviews per page
20
40
Top reviews
Tomas
icon-Leisure with Children
Leisure with Children
10.0
/10
Reviewed 28 week(s) ago

Expedia Group verified review

Stunning views from the property, always clean and well maintained. Food is repetitive and not that many options, they have different theme dinners most days, but you can barely see any changes in dishes, although we always find something delicious. Area around is beautiful, walks are great, small beach nearby, which looked a bit dirty, there are some shops and places to eat out too. Staff are mostly friendly and happy to serve, we saw a lady that was having a bit of a meltdown looking after tables during lunch, but the rest were friendly. AI cocktails are premixed and only 5-6 available, tasted good. Beer was good too. Overall the money paid and value of the stay was great, so can't really fault it, I would recommend!
Read More
Abbey Rose
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 42 week(s) ago

Expedia Group verified review

Was a nice hotel, nice much around. Same same food!
Maurício
icon-Leisure
Leisure
10.0
/10
Reviewed 43 week(s) ago

Expedia Group verified review

One of the best experiences I have already had in a hotel. The room is not the more luxury I have seem, but the overall experience is amazing with their food selection, show options in the evening and big pool, and the amazing view if you are luck to get the pool view. Pool access is from 10am to 7pm. There are fitness activities in the pool with instructors that is really fun. Every day at 21h30 they have a 1hour show and I really enjoyed all of them. Cala Antena is connected to the hotel, you have direct access to the beach with a quick walk and it is one of the most beautiful in the island. With 10/15 minutes walking you can reach Cala Domingos that is also such a nice beach. I definitely recommend this place. Const: - only cons I’d like to mention it that the gym has missing equipment, there are weights there like 4k, 5kg and then it jumps to 15kg ?? Where are the 7kg, 10kg, etc? So basically there are things missing in the gym. This should be easy to them to fix and hopefully is just temporary.
Read More
Robyn Ashley
icon-Leisure
Leisure
10.0
/10
Reviewed 48 week(s) ago

Expedia Group verified review

I loved the outdoor massages!
Lisa
icon-Friends and Family with Friends
Friends and Family with Friends
10.0
/10
Reviewed 52 week(s) ago

Hotels.com verified review

I visited for 4 nights with 7 friends celebrating a 50th birthday. We all loved the resort, great sized outdoor areas, lovely pools, 2 x snack bars, 2 x restaurants. We found the food and drink to be really good, so much so we didnt venture far as we enjoyed the entertainment too. There is a beautiful sandy cove to the right of the hotel, takes about 15mins to walk there and the beach bar is so lovely too. There are a few bars and restaurants nearby but not a big place. Staff were all really friendly and i wasnt hesitate returning for a fun or chill out holiday
Read More
Atefeh Sadri
10.0
/10
Reviewed 93 week(s) ago

Expedia Group verified review

Excellent service and hotel
Shamaris
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 95 week(s) ago

Expedia Group verified review

We enjoyed out stay but the restaurant closed early.
O A
icon-Friends and Family Family
Friends and Family Family
4.0
/10
Reviewed 102 week(s) ago

Hotels.com verified review

This hotel has a lot going for it: stunning views, genuinely lovely staff who couldn’t be happier to help, and the build and facilities are really nice and impressive in the abstract: it’s a pretty hotel with great views and pools and the like!Food was mixed, albeit mostly hits: sushi night and Mexican night were particularly great, and breakfast was really good. The problem is that this feels like a premium hotel, at a premium price tag, making as many small cuts as possibly to cut costs and charge more: -Coffee was available at breakfast, but the machines turned off during other meal times; we reckon this was to cut down on how much dessert people would eat. (No coffee and cake). Premium wine at dinner for a charge. Breakfast orange juice was dilute, not real OJ. Saw a cockroach in the on day one but think it’s a one off. The poolside snack bar had burgers, chips and pizza, but only sometimes sweet treats. Basic ice lollies (freeze pops) were available, but all ice cream options, even plain ones, were an extra charge. -The Bar had signs for drinks that were not included in all inclusive: AI instead granted a discount of around 20%.. All inclusive coffee was basic and served in plastic cups, with coffee in a real cup costing extra. - we arrived at 4am and were charged for the previous days food, but were also charged €25 extra to have lunch on our check out day- Hyatt Policy. Sad to see a lovely hotel being run in austerity mode - slight changes and it’d be fab!
Read More
O A
icon-Friends and Family Family
Friends and Family Family
4.0
/10
Reviewed 102 week(s) ago

Hotels.com verified review

This hotel has a lot going for it: stunning views, genuinely lovely staff who couldn’t be happier to help, and the build and facilities are really nice and impressive in the abstract: it’s a pretty hotel with great views and pools and the like!Food was mixed, albeit mostly hits: sushi night and Mexican night were particularly great, and breakfast was really good. The problem is that this feels like a premium hotel, at a premium price tag, making as many small cuts as possibly to cut costs and charge more: -Coffee was available at breakfast, but the machines turned off during other meal times; we reckon this was to cut down on how much dessert people would eat. (No coffee and cake). Premium wine at dinner for a charge. Breakfast orange juice was dilute, not real OJ. Saw a cockroach in the on day one but think it’s a one off. The poolside snack bar had burgers, chips and pizza, but only sometimes sweet treats. Basic ice lollies (freeze pops) were available, but all ice cream options, even plain ones, were an extra charge. -The Bar had signs for drinks that were not included in all inclusive: a €7.50 drink would be €5.50 with all inclusive. All inclusive coffee was basic and served in plastic cups, with coffee in a real cup costing extra. - we arrived at 4am and were charged for the previous days food, but were also charged €25 extra to have lunch on our check out day- Hyatt Policy. Sad to see a lovely hotel being run in austerity mode - slight changes and it’d be fab!
Read More
Evelyn
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 156 week(s) ago

Expedia Group verified review

Very clean and comfortable bedroom - slept very well. Good breakfast- did not have any other meals as we have family who have a holiday home nearby and we ate with them. Great pool - nice cliff walks around the hotel. Very friendly and efficient staff. Good value for money.
Verified traveler
icon-Leisure
Leisure
4.0
/10
Reviewed 187 week(s) ago

Expedia Group verified review

Freezing pools. No beach access. You have to put a deposit to use beach towels which you have to pay if you want them changed. You have to pay for the safe that's in your room which makes no sense. To book for the spa, you have to go down to the reception to book & pay for your appointment. A lot of it doesn't make sense. The food was horrible but they had gluten free things so it made up a little bit.
Read More
Tara
icon-Leisure with Friends
Leisure with Friends
4.0
/10
Reviewed 187 week(s) ago

Expedia Group verified review

The staff and shows were good. The property does not have beach access. The dinning experience was a disappointment and did not have enough food for the “later dinner”. Hot water only lasts a few minutes and then turns cold. The pool was ice cold and if you wanted a new towel it was 1 euro a day with a $10 deposit. Safe was in the room and the hotel charged 3.90 a day. We purchased the “all inclusive” package. These are not included.
Read More
Verified traveler
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 248 week(s) ago

Expedia Group verified review

Staff were brilliant. Check in and out was super quick and easy. Staff were all very friendly and informative. Definitely would stay again. Brilliant
Souhail
icon-Friends and Family Family
Friends and Family Family
10.0
/10
Reviewed 28 week(s) ago

Hotels.com verified review

Nous avons passé un séjour exceptionnel à l’hôtel Alua à Majorque. Le cadre est tout simplement superbe : vue imprenable, jardins soignés, et une atmosphère à la fois paisible et chaleureuse. L’établissement est parfaitement entretenu, aussi bien dans les parties communes que dans les chambres, ce qui contribue grandement au confort général. Mais ce qui fait toute la différence ici, c’est le personnel : attentionné, souriant, toujours aux petits soins, aussi bien pour les adultes que pour les enfants. Chaque membre de l’équipe donne véritablement le sentiment d’être accueilli avec bienveillance et professionnalisme. Nous avons été touchés par tant de gentillesse et de petites attentions au quotidien. Que ce soit pour se détendre, profiter des infrastructures ou explorer les environs, tout est réuni pour passer un séjour parfait. Nous repartons avec de magnifiques souvenirs, et une seule envie : revenir très vite !
Read More
Lore
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 32 week(s) ago

Expedia Group verified review

Wij hadden een heel mooi uitzicht vanop ons balkon en de laatste dagen met het slechte weer, was er wel zichtbaar vuil aanwezig in de zee. Voor de rest werd de kamer altijd schoongemaakt enkel spijtig dat de haren niet werden opgeruimd maar gewoon tegen de wc werd gedweild... Ook kraakten de bedden heel hard...
Charlotte
icon-Leisure
Leisure
8.0
/10
Reviewed 40 week(s) ago

Expedia Group verified review

Bel hôtel et très propre. Vue magnifique, personnel extrêmement sympathique. Restauration correcte Petit bémol concernant l’accès aux transat autour des piscines, malgré le fait qu’il soit interdit de réserver des transat, des 8h ils sont tous ils le sont déjà tous … Dans l’ensemble c’est un séjour très positif
Juan Carlos
icon-Leisure with Friends
Leisure with Friends
10.0
/10
Reviewed 40 week(s) ago

Expedia Group verified review

Muy buen trato por parte del personal del hotel. Muy contentos durante toda la estancia.
Christopher
icon-Friends and Family Family
Friends and Family Family
2.0
/10
Reviewed 41 week(s) ago

Hotels.com verified review

Dom lever verkligen inte upp till sina stjärnor. 2-3 stjärnor max. - Superkall pool. Är det inte blå himmel och jättevarmt kan man inte bada över huvudtaget. - Vid incheckningen var vi tvungna att lämna 10€ per handduk i deposition. Det kostade ytterligare 1€ om man ville byta till en ren handduk. Och 1€ per glas om man ville dricka i all inclusive barerna. Detta gick INTE att betala med kort så efter en lång dags resande med småbarn vart vi tvungna att gå till en bankomat för att ta ut kontanter. Absolut inte den service man förväntar sig på ett hotell med fler än 2 stjärnor. - Utbudet på mat är väldigt litet. Maten är vällagad men det blir uttjatat med pommes och spagetti varje måltid i en vecka… - Utbudet för barn är under all kritik. Barnpoolen är ett fotbad med 15°C vatten. 2x5m och 35cm djup den andra är lika stor men 50cm djup. Ingen av dem har något för barn annat än att dom är grunda så de kan stå bott. - Personalen i receptionen informerar vid incheckning att man ej får reservera solsängar. Men när klockan är 8 är det helt fullt med handukar redan. - Hela hotellet är för litet för antalet rum. De är för få hissar, för få solsängar och för få restaurangplatser. Det leder till att de blir kö, stress och trängsel. - All personal har varit trevliga och vänliga och de kan inte påverka hur hotellet styrs. Förutom möjligen vissa saker i receptionen som hade kunnat haft en mer serviceinriktad inställning och inte bara flinat och säga tyvärr inget vi kan göra.
Read More
Christian
icon-Leisure with Children
Leisure with Children
6.0
/10
Reviewed 41 week(s) ago

Expedia Group verified review

Positiv: Das Hotel hat eine traumhafte Aussicht. Mitarbeiter sind bemüht. Wein gibt es direkt aus der Flasche, was ein positiver Aspekt ist. Negativ: Inländische Spirituosen sind kostenpflichtig wie Martini. Aber teils Export Getränke wie Balantines gratis. Das hatten wir auf Mallorca noch nicht gehabt. Lange Schlangen vor den Restaurants mit Wartezeit. Leider ist alles sehr auf das Englische Publikum ausgelegt. Leider die schlechteste Animation, die wir bisher erlebt haben. Es gab kaum Programm. Morgen ein kurzer Tanz, ab und zu Joga und dann hat man die Animation um 15:00 Uhr zum Wasser Aerobic gesehen. Abendshow war unterirdisch. Lediglich ein schöner Abend mit Flamenco Show. Alles in allem waren wir nicht zufrieden.
Read More
Claudio
icon-Leisure with Children
Leisure with Children
10.0
/10
Reviewed 42 week(s) ago

Expedia Group verified review

Alles hat bestens gepasst. Wir hatten wunderbare Familien-Badeferien.
Number of reviews per page
20
40