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AluaSun Lago Park
Apartments
7.2
/10
Pleasant
130 reviews
What Guests Say About Their Stay
Verified traveler
10.0
/ 10
Everthing was great, the staff, the pool,but the tv was old with no English channels.
Verified traveler
10.0
/ 10
We stayed in a lovely two bed apartment - very spacious and of good sized. The kitchen area was adequate with basic kitchen stuff (one frying pan, one pot, one knife). However, we managed to cook breakfast and a couple of meals. The hotel has two pools - one very busy with lots of activities and the other one quieter. Sunbeds were not a problem around the quieter pool (we went middle two weeks in July - but think that this might change the next few weeks - the other pool always was busy). Sunbeds were the basic plastic white ones - so not very comfy - but again, okay for short periods. We stayed at the quiet pool most days, but did venture to the busier pool to take part in the water polo. The entertainment staff were good at getting everyone involved. We didn't eat in the restaurant, as there are so many lovely restaurants in the marina to choose from. We found the bar drinks expensive compared to the local bars, so we didn't drink here either. The hotel do run a happy hour (4-5pm) but this only included beer and soft drinks!). The resort is lovely - a choice of good beaches within a 5-15 min walk depending on which one you choose. We also got the bus in to Ciutadella one evening for a change of scenery. fyi- as we booked through Hotels.com we were not entitled to the free entry to the water park next door - our two older teenagers did go and were not overly impressed, so we didn't feel like we were missing out anyway. Overall a great hotel and we hope to return.
Royc
10.0
/ 10
The whole experience was fantastic. the staff were very polite and helpful, the facilities were spot on.
The breakfast was really good value for money, and plenty of it.
The location was right next to the shops, and the local bus stop. The beach was only five minutes away. You could also see the harbour from the hotel.
We would definatley go back there.
In the Area
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Calle Alisos s/n, Cala'n Bosch, Ciutadella de Menorca, Balearic Islands, Comunitat Autònoma de les Illes Balears, Spain, 7769
Main Facilities
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Swimming Pool
Restaurant
24-Hour Front Desk
Parking
WiFi
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Available Room Types in AluaSun Lago Park
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What's around AluaSun Lago Park
Calle Alisos s/n, Cala'n Bosch, Ciutadella de Menorca, Balearic Islands, Comunitat Autònoma de les Illes Balears, Spain, 7769
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Discover More About AluaSun Lago Park
Location
Staying at AluaSun Lago Park is a good choice when you are visiting Ciutadella de Menorca.
About AluaSun Lago Park
Splendid service together with wide range of facilities provided will make you complain for nothing during your stay at AluaSun Lago Park.
Have an enjoyable and relaxing day at the pool, whether you’re traveling solo or with your loved ones.
24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
Savor your favorite dishes with special cuisines from AluaSun Lago Park exclusively for you.
With all facilities offered, AluaSun Lago Park is the right place to stay.
All facilities in AluaSun Lago Park
Others
Hotel Services
- Tours
- Luggage storage
- Multilingual staff
- 24-hour Receptionist
- Laundry service
- Concierge
Things to Do
- Beach umbrella
- Outdoor pool
- Garden
- Pool sun loungers
Food and Drinks
- Bar
- Poolside bar
- Snack bar
Public Facilities
- Others
- Restaurant
- Smoke-free area
Family-friendly Facilities
- Children pool
- Kids club
Transportation
- Area shuttle with surcharge
Connectivity
- Free WiFi
General
- Terrace
Accessibilty
- Accessible parking
Accommodation Policy & General Information in AluaSun Lago Park
Important Note
Planning to check in outside the check-in time (such as early morning or late in the evening)? You can arrange it directly with the property!
- Pet fee: EUR 15 per pet, per day
- Service animals are exempt from fees
- Late check-out is available for a fee (subject to availability)
- In-room safe fee: EUR 3 per day
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
- A tax is imposed by the local government and will be collected at the property. The tax is reduced by 50% after the 8th night of stay and children under 16 years of age are exempt. Other exemptions and reductions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
- A tax is imposed by the city: From 1 November - 30 April, EUR 0.55 per person, per night , up to 9 nights, and EUR 0.28 thereafter. This tax does not apply to children under 16 years of age.
- A tax is imposed by the city: From 1 May - 31 October, EUR 2.20 per person, per night, up to 9 nights, and EUR 1.10 thereafter. This tax does not apply to children under 16 years of age.
We have included all charges provided to us by the property.
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- This property accepts credit cards and cash
- Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
- Host has indicated there is a smoke detector on the property
- Safety features at this property include a security system and window guards
- This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
- This property is professionally cleaned
Front desk staff will greet guests on arrival at the property.
Hotel only accepts guests with minimum age of 16
Check-in/Check-out Time
Check-in:
15:00 - 00:00
Check-out:
Before 11:00
Hotel policy is not yet available.
General Information
Popular Facilities | Swimming Pool, Restaurant, 24-Hour Front Desk, Parking, WiFi |
Check-In / Check-Out Time | From 15:00 - 00:00 - to 11:00 |
Available rooms at AluaSun Lago Park | 200 |
Number of floors in AluaSun Lago Park | 2 |
Another facilities in AluaSun Lago Park | Tours, Luggage storage, Multilingual staff, 24-hour Receptionist, Laundry service |
Frequently asked question in AluaSun Lago Park
What are available facilities at AluaSun Lago Park?
There are top facilites at AluaSun Lago Park such as Swimming Pool, Restaurant, 24-Hour Front Desk, Parking, WiFi. (some may require extra charges)
What is normal check-in & check-out time at AluaSun Lago Park?
The standard check-in time at AluaSun Lago Park is starting from 15:00 - 00:00 while the latest check-out time is at Before 11:00
What is the star rating of AluaSun Lago Park?
AluaSun Lago Park is a 3.0-star hotel.
How many floors does AluaSun Lago Park have?
AluaSun Lago Park has 2 floors.
How many rooms are available at AluaSun Lago Park?
AluaSun Lago Park has 200 rooms in total.
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More Reviews from Other Guests in AluaSun Lago Park
Overall Ratings & Reviews AluaSun Lago Park
Other sources (130)
7.2
Pleasant
From 130 reviews
Cleanliness
7.2
Room Comfort
6.8
Location
8.4
Service and Facilites
7.8
Sort by
Most Relevant
Preferences
See All
Traveler Reviews AluaSun Lago Park
Number of reviews per page
20
40
Top reviews
Dawn
Leisure
2.0
/10
Reviewed 22 week(s) ago
Expedia Group verified review
Very out dated apartment, smelt of damp.and had black mould in the bathroom and sink also broken toilet flush button. No glasses just cups..
No lighting on returning of an evening so had to climb steps in the dark.
Lack of variety of food, Basic, boring unadventerous food.
Krystle
8.0
/10
Reviewed 24 week(s) ago
Hotels.com verified review
Lovely little apartment perfect for my short stay. The apartment was clean and maintained to a high standard.
The only area letting this hotel down is the pool. I found it to have rubbish between the loungers and there was a drain smell whenever someone used the facilities near the pool.
Alys
10.0
/10
Reviewed 120 week(s) ago
Expedia Group verified review
Great place to stay in Cala’n Bosch.
Verified traveler
Leisure
10.0
/10
Reviewed 321 week(s) ago
Expedia Group verified review
Everthing was great, the staff, the pool,but the tv was old with no English channels.
Fallon R.
2.0
/10
Reviewed 371 week(s) ago
Vrbo verified review
Felt damp inside
Bathroom was always wet after shower ventilation didn't work
Kitchen area needs updating rusty fridge draws weren't fitted properly
Overall think the property needs updating as the location & housekeeping staff were fantastic
Also the 2 pools were great too!
Verified traveler
8.0
/10
Reviewed 372 week(s) ago
Hotels.com verified review
Spotlessly clean, recently redurbished apart from the kitchen which let it down slightly. Excellent value for a last minute booking.
Emma
4.0
/10
Reviewed 376 week(s) ago
Expedia Group verified review
Bad communication from staff members , fridge not working . Front door didn’t lock. I already put in a complaint to Expedia . I am not one to ever complain but we were not happy with our stay at we asked to change rooms they didn’t change our room so we shortened our stay and booked early flight and when we refused to pay they called the police and told us if we don’t pay we will
Be put in a “dungeon”
Read More
Elizabeth
6.0
/10
Reviewed 380 week(s) ago
Expedia Group verified review
The location of this hotel is fantastic, right on the Marina with all its shops and restaurants and a 5 min walk to the beach.
The staff at the hotel - reception, maids, maintenance were all lovely and helpful during our stay.
Unfortunately, we were given a 1 bed apt even though we booked a 2 bed. As an apology we were given a free meal that night in their buffet restaurant. However it took 2 days to move us to a 2 bed apt. We therefore spent day 3 of our holiday packing and waiting around for our new room to become available which was disappointing. The new apt was lovely although we were disappointed that only 1 bedroom had air con. When we originally booked, we believed that there would be air con in both bedrooms. There was air con in the lounge area so we kept the bedroom door open at night in order to try and benefit from some of the cooling. Unfortunately this air con unit caused us problems throughout our stay and we have to have maintenance out several times. It continually dripped water onto the floor so in the end we had to use saucepans for the rest of our stay to collect the water so that we didn't slip on a wet floor. Then, this unit stopped cooling so again we had to have maintenance out to mend it.
Secondly, we were kept awake at night by the people upstairs continually scraping chairs/tables/beds along their floor - they didn't seem to sleep!
Finally, during a thunderstorm in the night, rain came in through the ceiling onto my daughter's bed - not great!
Read More
Verified traveler
10.0
/10
Reviewed 435 week(s) ago
Hotels.com verified review
We stayed in a lovely two bed apartment - very spacious and of good sized. The kitchen area was adequate with basic kitchen stuff (one frying pan, one pot, one knife). However, we managed to cook breakfast and a couple of meals. The hotel has two pools - one very busy with lots of activities and the other one quieter. Sunbeds were not a problem around the quieter pool (we went middle two weeks in July - but think that this might change the next few weeks - the other pool always was busy). Sunbeds were the basic plastic white ones - so not very comfy - but again, okay for short periods. We stayed at the quiet pool most days, but did venture to the busier pool to take part in the water polo. The entertainment staff were good at getting everyone involved. We didn't eat in the restaurant, as there are so many lovely restaurants in the marina to choose from. We found the bar drinks expensive compared to the local bars, so we didn't drink here either. The hotel do run a happy hour (4-5pm) but this only included beer and soft drinks!). The resort is lovely - a choice of good beaches within a 5-15 min walk depending on which one you choose. We also got the bus in to Ciutadella one evening for a change of scenery. fyi- as we booked through Hotels.com we were not entitled to the free entry to the water park next door - our two older teenagers did go and were not overly impressed, so we didn't feel like we were missing out anyway. Overall a great hotel and we hope to return.
Read More
Verified traveler
4.0
/10
Reviewed 438 week(s) ago
Expedia Group verified review
Stayed here last year and loved the location so booked for another week this year. This time however ended up in Roc Lago Park 2 which is across the main road into Cala n Bosch and a 10 minute walk from the reception and resort. These apartments were inferior to the ones in the main block - broken locks in doors, old rusty looking bathroom, marked floors, broken plugs - the list is endless. Asked to move but was told they were full. Most disappointing for us was the distance from the restaurants/marina area as we have a disabled son and chose this property purely on its close proximity to everything the resort has to offer. So beware when booking - you may end up in the older more run down Roc Lago Park 2. Wouldn't return here when there are lots of nicer apartments in this area.
Read More
Jane
6.0
/10
Reviewed 442 week(s) ago
Expedia Group verified review
Their systems had been for a few days when we arrived and recently back so the person in reception did not have much time for us. We requested an item that never arrived even though we did asked 3 times. The fridge was so noisy that it was hard to go to sleep in the living area by kitchenette. The mattresses felt new, of memory foam so comfortable but too warm. One of the beds was too noisy when turning round. There was hardly any kitchen utensils and the kettle needs replacing as a bit of a safety hazard. Every time we passed by reception it was too busy so we did not report the kettle or ask for another. The place was clean enough but sometimes the cleaners just popped in to drop new towels and empty the bins, did get the impression that they were overworked and working too long hours perhaps. Most staff were very pleasant.
Read More
Verified traveler
8.0
/10
Reviewed 443 week(s) ago
Expedia Group verified review
Apartments basic but pool fab and location to lots of lovely restaurants was excellent we had a great stay. Hotel staff friendly would go here again
Sophie
8.0
/10
Reviewed 478 week(s) ago
Expedia Group verified review
Me and my boyfriend and friends had a wonderful time here! It's in such a great place right next to the marine and the hotel staff were unbelievably helpful. There's also so many great activities around near the hotel such as: paragliding, sea kayaking, jet skiing, scuba diving and a glass bottom boat.
Jacqueline
8.0
/10
Reviewed 485 week(s) ago
Expedia Group verified review
We had a nice week in Cala n Bosch at the Roc Lago Apartments.
On first impressions, late at night, I was a little underwhelmed. However, once organised, it was fine. The 2 bedrooms were clean and comfortable and the bathroom and lounge were basic but functional and gave the added space for a family. We didn't cook at all. The kitchen is 2 hob rings which are very slow to heat up, a dodgy looking microwave, and a fridge. They come in every day to change towels, make the beds and empty the bins, which for self catering, really impressed me. The supermarket over the road sells nice fresh bread and croissants, so we made breakfast and ate it outside on the terrace. You have to pay extra for the TVs remote- we didn't bother, 30 Euro for the key to the safe for the week- you get a 10 Euro deposit back. You can eat at the hotel, but we are out every evening. El Pato was our favourite. The free wifi only works in reception or by the pool - pay extra if you need it in your room too. No ants - just keep your kitchen free of lots of sugar and nice and clean - we didn't see one ant! Staff were ok but we didn't really need them. We were disappointed that we couldn't keep our room on later (we were willing to pay) because they were fully booked. We had a late flight so it meant keeping bags with us by the pool, cases in a luggage room, but no where to shower or change other than the grubby poolside toilets. The pool gets busy and loud at times - it's a family resort - beach is great.
Read More
Jack
8.0
/10
Reviewed 530 week(s) ago
Hotels.com verified review
Lovely Hotel for the money - room was basic but clean - staff very friendly. Plenty of stuff to do in the local area even though it is the end of the season. Have already recommended this hotel to friends and Family.
Peter
8.0
/10
Reviewed 532 week(s) ago
Hotels.com verified review
Very friendly staff nothing was too much trouble enjoyed breakfast and dinner.
Shahina
4.0
/10
Reviewed 535 week(s) ago
Expedia Group verified review
Pros
Excellent Location
Good Swimming Pool for Kids/Adults
Breakfast was ok
Cons
Small ants in rooms
Rooms very uncomfortable
Wifi (paid €6 per day) was horrific
No towels in rooms constantly had to go reception for towels
No toilet rolls supplied again visits to reception
Poor Mattress - I have back pain now!
Overall
Excellent location close to all shops and restaurants, safe for kids, aqua rock water park 5mins away. Buses to Ciutadella outside hotel beach about a 10min walk. Marina only 5mins away. However, I would urge people to go elsewhere with similar budget (£1300 for a week I spent) was horrified with the small ants in all rooms had to get rid everyday. Asked cleaners to spray insect spray they duly didn't have any. Rooms lacked towels and toilet paper. Bit on the small side.
The worst mattresses ever ... I travel a lot. Need to see a physio about back and neck pain.
Read More
Michael
8.0
/10
Reviewed 535 week(s) ago
Hotels.com verified review
We paid for a 'superior' apartment but were placed in an unloved looking apartment across the road from reception...it was ok but the decor was old and shabby. On questioning what was superior about it we were told they had made a mistake, were moved the next day and given free internet access for the week as compensation. Our new apartment was much nicer...modern, light and airy with adequate self catering facilities. Staff were lovely and very helpful. Bedding/towels were changed once in the week, apartment cleaned twice. There are 2 pools, one in each complex, both are good. The one over the road is more relaxed in a garden setting. Cala n Bosch has loads of restaurants around the harbour next to the hotel and there are 2 sandy beaches behind the harbour with lovely clear blue sea and a few fish for snorkelling fans! We would go back for sure. A nice easy family holiday.
Read More
Lynne
4.0
/10
Reviewed 537 week(s) ago
Expedia Group verified review
We were staying in one of the two bedroom apartments, which was very basic.
For 4 adults sharing, the second bedroom was too small, adequate for children.
We also struggled with only one mirror in the bathroom, with four women sharing!
The location was good, found the pool area too busy, but found another hotel with a quiet pool area nearby which made our holiday.
For a reasonably priced holiday we were happy to put up with the basic apartment, but would probably not return.
Read More
Verified traveler
6.0
/10
Reviewed 537 week(s) ago
Expedia Group verified review
Apartments are in good location but not in the best of conditions - needs updating.
Number of reviews per page
20
40
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Overall Ratings & Reviews AluaSun Lago Park
Other sources (130)
7.2
Pleasant
From 130 reviews
Cleanliness
7.2
Room Comfort
6.8
Location
8.4
Service and Facilites
7.8
Sort by
Most Relevant
Preferences
See All
Traveler Reviews AluaSun Lago Park
Number of reviews per page
20
40
Top reviews
Dawn
Leisure
2.0
/10
Reviewed 22 week(s) ago
Expedia Group verified review
Very out dated apartment, smelt of damp.and had black mould in the bathroom and sink also broken toilet flush button. No glasses just cups..
No lighting on returning of an evening so had to climb steps in the dark.
Lack of variety of food, Basic, boring unadventerous food.
Krystle
8.0
/10
Reviewed 24 week(s) ago
Hotels.com verified review
Lovely little apartment perfect for my short stay. The apartment was clean and maintained to a high standard.
The only area letting this hotel down is the pool. I found it to have rubbish between the loungers and there was a drain smell whenever someone used the facilities near the pool.
Alys
10.0
/10
Reviewed 120 week(s) ago
Expedia Group verified review
Great place to stay in Cala’n Bosch.
Verified traveler
Leisure
10.0
/10
Reviewed 321 week(s) ago
Expedia Group verified review
Everthing was great, the staff, the pool,but the tv was old with no English channels.
Fallon R.
2.0
/10
Reviewed 371 week(s) ago
Vrbo verified review
Felt damp inside
Bathroom was always wet after shower ventilation didn't work
Kitchen area needs updating rusty fridge draws weren't fitted properly
Overall think the property needs updating as the location & housekeeping staff were fantastic
Also the 2 pools were great too!
Verified traveler
8.0
/10
Reviewed 372 week(s) ago
Hotels.com verified review
Spotlessly clean, recently redurbished apart from the kitchen which let it down slightly. Excellent value for a last minute booking.
Emma
4.0
/10
Reviewed 376 week(s) ago
Expedia Group verified review
Bad communication from staff members , fridge not working . Front door didn’t lock. I already put in a complaint to Expedia . I am not one to ever complain but we were not happy with our stay at we asked to change rooms they didn’t change our room so we shortened our stay and booked early flight and when we refused to pay they called the police and told us if we don’t pay we will
Be put in a “dungeon”
Read More
Elizabeth
6.0
/10
Reviewed 380 week(s) ago
Expedia Group verified review
The location of this hotel is fantastic, right on the Marina with all its shops and restaurants and a 5 min walk to the beach.
The staff at the hotel - reception, maids, maintenance were all lovely and helpful during our stay.
Unfortunately, we were given a 1 bed apt even though we booked a 2 bed. As an apology we were given a free meal that night in their buffet restaurant. However it took 2 days to move us to a 2 bed apt. We therefore spent day 3 of our holiday packing and waiting around for our new room to become available which was disappointing. The new apt was lovely although we were disappointed that only 1 bedroom had air con. When we originally booked, we believed that there would be air con in both bedrooms. There was air con in the lounge area so we kept the bedroom door open at night in order to try and benefit from some of the cooling. Unfortunately this air con unit caused us problems throughout our stay and we have to have maintenance out several times. It continually dripped water onto the floor so in the end we had to use saucepans for the rest of our stay to collect the water so that we didn't slip on a wet floor. Then, this unit stopped cooling so again we had to have maintenance out to mend it.
Secondly, we were kept awake at night by the people upstairs continually scraping chairs/tables/beds along their floor - they didn't seem to sleep!
Finally, during a thunderstorm in the night, rain came in through the ceiling onto my daughter's bed - not great!
Read More
Verified traveler
10.0
/10
Reviewed 435 week(s) ago
Hotels.com verified review
We stayed in a lovely two bed apartment - very spacious and of good sized. The kitchen area was adequate with basic kitchen stuff (one frying pan, one pot, one knife). However, we managed to cook breakfast and a couple of meals. The hotel has two pools - one very busy with lots of activities and the other one quieter. Sunbeds were not a problem around the quieter pool (we went middle two weeks in July - but think that this might change the next few weeks - the other pool always was busy). Sunbeds were the basic plastic white ones - so not very comfy - but again, okay for short periods. We stayed at the quiet pool most days, but did venture to the busier pool to take part in the water polo. The entertainment staff were good at getting everyone involved. We didn't eat in the restaurant, as there are so many lovely restaurants in the marina to choose from. We found the bar drinks expensive compared to the local bars, so we didn't drink here either. The hotel do run a happy hour (4-5pm) but this only included beer and soft drinks!). The resort is lovely - a choice of good beaches within a 5-15 min walk depending on which one you choose. We also got the bus in to Ciutadella one evening for a change of scenery. fyi- as we booked through Hotels.com we were not entitled to the free entry to the water park next door - our two older teenagers did go and were not overly impressed, so we didn't feel like we were missing out anyway. Overall a great hotel and we hope to return.
Read More
Verified traveler
4.0
/10
Reviewed 438 week(s) ago
Expedia Group verified review
Stayed here last year and loved the location so booked for another week this year. This time however ended up in Roc Lago Park 2 which is across the main road into Cala n Bosch and a 10 minute walk from the reception and resort. These apartments were inferior to the ones in the main block - broken locks in doors, old rusty looking bathroom, marked floors, broken plugs - the list is endless. Asked to move but was told they were full. Most disappointing for us was the distance from the restaurants/marina area as we have a disabled son and chose this property purely on its close proximity to everything the resort has to offer. So beware when booking - you may end up in the older more run down Roc Lago Park 2. Wouldn't return here when there are lots of nicer apartments in this area.
Read More
Jane
6.0
/10
Reviewed 442 week(s) ago
Expedia Group verified review
Their systems had been for a few days when we arrived and recently back so the person in reception did not have much time for us. We requested an item that never arrived even though we did asked 3 times. The fridge was so noisy that it was hard to go to sleep in the living area by kitchenette. The mattresses felt new, of memory foam so comfortable but too warm. One of the beds was too noisy when turning round. There was hardly any kitchen utensils and the kettle needs replacing as a bit of a safety hazard. Every time we passed by reception it was too busy so we did not report the kettle or ask for another. The place was clean enough but sometimes the cleaners just popped in to drop new towels and empty the bins, did get the impression that they were overworked and working too long hours perhaps. Most staff were very pleasant.
Read More
Verified traveler
8.0
/10
Reviewed 443 week(s) ago
Expedia Group verified review
Apartments basic but pool fab and location to lots of lovely restaurants was excellent we had a great stay. Hotel staff friendly would go here again
Sophie
8.0
/10
Reviewed 478 week(s) ago
Expedia Group verified review
Me and my boyfriend and friends had a wonderful time here! It's in such a great place right next to the marine and the hotel staff were unbelievably helpful. There's also so many great activities around near the hotel such as: paragliding, sea kayaking, jet skiing, scuba diving and a glass bottom boat.
Jacqueline
8.0
/10
Reviewed 485 week(s) ago
Expedia Group verified review
We had a nice week in Cala n Bosch at the Roc Lago Apartments.
On first impressions, late at night, I was a little underwhelmed. However, once organised, it was fine. The 2 bedrooms were clean and comfortable and the bathroom and lounge were basic but functional and gave the added space for a family. We didn't cook at all. The kitchen is 2 hob rings which are very slow to heat up, a dodgy looking microwave, and a fridge. They come in every day to change towels, make the beds and empty the bins, which for self catering, really impressed me. The supermarket over the road sells nice fresh bread and croissants, so we made breakfast and ate it outside on the terrace. You have to pay extra for the TVs remote- we didn't bother, 30 Euro for the key to the safe for the week- you get a 10 Euro deposit back. You can eat at the hotel, but we are out every evening. El Pato was our favourite. The free wifi only works in reception or by the pool - pay extra if you need it in your room too. No ants - just keep your kitchen free of lots of sugar and nice and clean - we didn't see one ant! Staff were ok but we didn't really need them. We were disappointed that we couldn't keep our room on later (we were willing to pay) because they were fully booked. We had a late flight so it meant keeping bags with us by the pool, cases in a luggage room, but no where to shower or change other than the grubby poolside toilets. The pool gets busy and loud at times - it's a family resort - beach is great.
Read More
Jack
8.0
/10
Reviewed 530 week(s) ago
Hotels.com verified review
Lovely Hotel for the money - room was basic but clean - staff very friendly. Plenty of stuff to do in the local area even though it is the end of the season. Have already recommended this hotel to friends and Family.
Peter
8.0
/10
Reviewed 532 week(s) ago
Hotels.com verified review
Very friendly staff nothing was too much trouble enjoyed breakfast and dinner.
Shahina
4.0
/10
Reviewed 535 week(s) ago
Expedia Group verified review
Pros
Excellent Location
Good Swimming Pool for Kids/Adults
Breakfast was ok
Cons
Small ants in rooms
Rooms very uncomfortable
Wifi (paid €6 per day) was horrific
No towels in rooms constantly had to go reception for towels
No toilet rolls supplied again visits to reception
Poor Mattress - I have back pain now!
Overall
Excellent location close to all shops and restaurants, safe for kids, aqua rock water park 5mins away. Buses to Ciutadella outside hotel beach about a 10min walk. Marina only 5mins away. However, I would urge people to go elsewhere with similar budget (£1300 for a week I spent) was horrified with the small ants in all rooms had to get rid everyday. Asked cleaners to spray insect spray they duly didn't have any. Rooms lacked towels and toilet paper. Bit on the small side.
The worst mattresses ever ... I travel a lot. Need to see a physio about back and neck pain.
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Michael
8.0
/10
Reviewed 535 week(s) ago
Hotels.com verified review
We paid for a 'superior' apartment but were placed in an unloved looking apartment across the road from reception...it was ok but the decor was old and shabby. On questioning what was superior about it we were told they had made a mistake, were moved the next day and given free internet access for the week as compensation. Our new apartment was much nicer...modern, light and airy with adequate self catering facilities. Staff were lovely and very helpful. Bedding/towels were changed once in the week, apartment cleaned twice. There are 2 pools, one in each complex, both are good. The one over the road is more relaxed in a garden setting. Cala n Bosch has loads of restaurants around the harbour next to the hotel and there are 2 sandy beaches behind the harbour with lovely clear blue sea and a few fish for snorkelling fans! We would go back for sure. A nice easy family holiday.
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Lynne
4.0
/10
Reviewed 537 week(s) ago
Expedia Group verified review
We were staying in one of the two bedroom apartments, which was very basic.
For 4 adults sharing, the second bedroom was too small, adequate for children.
We also struggled with only one mirror in the bathroom, with four women sharing!
The location was good, found the pool area too busy, but found another hotel with a quiet pool area nearby which made our holiday.
For a reasonably priced holiday we were happy to put up with the basic apartment, but would probably not return.
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Verified traveler
6.0
/10
Reviewed 537 week(s) ago
Expedia Group verified review
Apartments are in good location but not in the best of conditions - needs updating.
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