Apartamentos Casablanca

Apartments
9.0
/10
Exceptional
484 reviews

What Guests Say About Their Stay

Nicolette
10.0
/ 10
I've stayed at Casablanca Apartments many times. Some areas may seem dated, but it is very comfortable complex and extremely clean and friendly staff. A library is in the basement, with showers & a luggage room if your flight is after checking out of your apartment. Balconies are small, some with just enough room for table & 4 chairs. Kitchens well equipped & full cooker. Lovely pool area with plenty of sunloungers. Pool towels available with refundable deposit. You can hire a safe in the apartment.
Charla
10.0
/ 10
The outdoor pool was lovely. On site dining and easy location to walk into town.
SYLVIE
10.0
/ 10
Beautiful property. Very helpful, kind and welcoming staff at the hotel and restaurant. Nice music and show at dinner time. Beautiful pool with easy access (ramp and easy stairs as well) nice architecture. Wonderful stay!!!!
In the Area
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Calzada de Martianez, 4, Puerto de la Cruz, Santa Cruz de Tenerife, Canary Islands, Spain, 38400

Main Facilities

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Swimming Pool
24-Hour Front Desk
WiFi
Elevator
Apartamentos Casablanca is located in area / city Puerto de la Cruz. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
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What's around Apartamentos Casablanca

Calzada de Martianez, 4, Puerto de la Cruz, Santa Cruz de Tenerife, Canary Islands, Spain, 38400
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Discover More About Apartamentos Casablanca

Location


Apartamentos Casablanca is located in area / city Puerto de la Cruz.

About Apartamentos Casablanca

Splendid service together with wide range of facilities provided will make you complain for nothing during your stay at Apartamentos Casablanca.

The apartment’s fitness center is a must-try during your stay here.

Have an enjoyable and relaxing day at the pool, whether you’re traveling solo or with your loved ones.

Get the best deal for finest quality of spa treatment to unwind and rejuvenate yourself.

24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

Apartamentos Casablanca is a apartment with great comfort and excellent service according to most apartment's guests.

With all facilities offered, Apartamentos Casablanca is the right place to stay.

All facilities in Apartamentos Casablanca

Others Apartamentos Casablanca
Others

Hotel Services

  • Tours
  • Luggage storage
  • Porter
  • Multilingual staff
  • 24-hour Receptionist
  • Laundry service

Things to Do

  • Outdoor pool
  • Garden
  • Spa
  • Library
  • Sauna

Food and Drinks

  • Bar
  • Poolside bar
  • Breakfast
  • Snack bar

General

  • Parking
  • Parking (surcharge)
  • Terrace

Public Facilities

  • Others
  • Smoke-free area
  • Elevator

Sports and Recreations

  • Game room
  • Billiard
  • Fitness center

Connectivity

  • LAN Internet (surcharge)
  • Free WiFi

Kids and Pets

  • Babysitting with surcharge

Family-friendly Facilities

  • Children pool

Shuttle Service

  • Airport transfer (surcharge)

In-room Facilities

  • TV

Business Facilities

  • Computer station

Accommodation Policy & General Information in Apartamentos Casablanca

Important Note
Planning to check in outside the check-in time (such as early morning or late in the evening)? You can arrange it directly with the property!
  • Fee for continental breakfast: approximately EUR 9 per person
  • Fee for wired internet in public areas: EUR 0.10 per minute (rates may vary)
  • Airport shuttle fee: EUR 30 per person (one-way)
  • Covered self parking fee: EUR 7 per day
  • In-room safe fee: EUR 2 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • This property accepts credit cards and debit cards; cash is not accepted
  • Host has indicated there is a carbon monoxide detector on the property
  • Host has indicated there is a smoke detector on the property
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
  • This property is professionally cleaned

This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival at the property.

Hotel only accepts guests with minimum age of 18

Check-in/Check-out Time

Check-in:
16:00 - 00:00
Check-out:
Before 11:00
Hotel policy is not yet available.

General Information

Popular Facilities
Swimming Pool, 24-Hour Front Desk, WiFi, Elevator
Check-In / Check-Out Time
From 16:00 - 00:00 - to 11:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at Apartamentos Casablanca
287
Number of floors in Apartamentos Casablanca
7
Another facilities in Apartamentos Casablanca
Tours, Luggage storage, Porter, Multilingual staff, 24-hour Receptionist

Frequently asked question in Apartamentos Casablanca

What are available facilities at Apartamentos Casablanca?
There are top facilites at Apartamentos Casablanca such as Swimming Pool, 24-Hour Front Desk, WiFi, Elevator. (some may require extra charges)
What is normal check-in & check-out time at Apartamentos Casablanca?
The standard check-in time at Apartamentos Casablanca is starting from 16:00 - 00:00 while the latest check-out time is at Before 11:00
Does Apartamentos Casablanca provide breakfast?
Yes, Apartamentos Casablanca provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is the star rating of Apartamentos Casablanca?
Apartamentos Casablanca is a 3.0-star hotel.
How many floors does Apartamentos Casablanca have?
Apartamentos Casablanca has 7 floors.
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More Reviews from Other Guests in Apartamentos Casablanca

9.0
Exceptional
From 484 reviews
Cleanliness

9.0

Room Comfort

8.8

Location

8.4

Service and Facilites

9.0

Sort by
Most Relevant
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Traveler Reviews Apartamentos Casablanca

Number of reviews per page
20
40
Top reviews
Lauren
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Cute Hotel
vanessa
2.0
/10
Reviewed 24 week(s) ago

Expedia Group verified review

You won’t ever find a parking!
Hazel
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 31 week(s) ago

Expedia Group verified review

We enjoyed our stay at casablanca apartments. The rooms were big and the kitchen was very well equipped. Bins were emptied daily. The location was great for buses. The main disappointment though was the attitude of the reception staff when we asked for more toilet roll. They made us feel ashamed to ask for more (i suffer stomach issues) and one of them wouldnt give us another role (and wasnt very kind about it) so we had to ask their collegue. In addition they wouldnt give us more washing up liquid (we were there for 8 nights so got through the small bottle within a few days). It was as if they didnt want us to wash up our dishes and perhaps to use towels for toilet roll! Besides that it was lovely.
Read More
Kedar
icon-Leisure with Children
Leisure with Children
10.0
/10
Reviewed 34 week(s) ago

Expedia Group verified review

Exceptional
Nicolette
icon-Friends and Family
Friends and Family
10.0
/10
Reviewed 34 week(s) ago

Hotels.com verified review

I've stayed at Casablanca Apartments many times. Some areas may seem dated, but it is very comfortable complex and extremely clean and friendly staff. A library is in the basement, with showers & a luggage room if your flight is after checking out of your apartment. Balconies are small, some with just enough room for table & 4 chairs. Kitchens well equipped & full cooker. Lovely pool area with plenty of sunloungers. Pool towels available with refundable deposit. You can hire a safe in the apartment.
Read More
RICHARD
10.0
/10
Reviewed 38 week(s) ago

Expedia Group verified review

Vary nice
LUIZ GUILHERME
icon-Leisure with Children
Leisure with Children
8.0
/10
Reviewed 38 week(s) ago

Expedia Group verified review

Very good for families.
Ilea
icon-Leisure with Friends
Leisure with Friends
8.0
/10
Reviewed 38 week(s) ago

Expedia Group verified review

The hotel is in a great location and the pool and evening entertainment was nice. Great touch on the welcome drinks in the lobby for guests. The rooms need a refresh and are a little dated looking. Need better equipment in the in suite kitchens. No spatula or can opener and limited pots and pans. Set up a tanning area away from the pool so that those who want to use the pool can find a chair to dry off.
Read More
Charla
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 42 week(s) ago

Expedia Group verified review

The outdoor pool was lovely. On site dining and easy location to walk into town.
Verified traveler
icon-Friends and Family
Friends and Family
10.0
/10
Reviewed 47 week(s) ago

Hotels.com verified review

Everything was fine. It was all clean.
SYLVIE
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 67 week(s) ago

Expedia Group verified review

Beautiful property. Very helpful, kind and welcoming staff at the hotel and restaurant. Nice music and show at dinner time. Beautiful pool with easy access (ramp and easy stairs as well) nice architecture. Wonderful stay!!!!
Tatiana
10.0
/10
Reviewed 68 week(s) ago

Hotels.com verified review

A very well managed complex geared to the comfort of its clients. Very clean and with good amenities e.g.restaurant, library, pool tables, nightly entertainment etc. The swimming pool is clean but proportionately small for the number of units. Excellent location:Close to food stores, restaurants, downtown & waterside promenades & beach (rocky). Despite advertising airport transfer ( for fee) only provided from TFS NOT TFN. Disappointing because not clear on hotels.com description. But the public bus service travels from the north airport & stops nearby. I would stay here again.
Read More
MARTHA
icon-Leisure
Leisure
10.0
/10
Reviewed 88 week(s) ago

Expedia Group verified review

Excellent
Marvin
icon-Leisure with Partner
Leisure with Partner
6.0
/10
Reviewed 94 week(s) ago

Expedia Group verified review

Not quite at the city centre / beach side but walkable distance. Parking available for EUR 5, but the entry card did not even work even though the reception said they activated it. Rooms are big (suite style) and clean, but no air conditioning despite the hot/warm weather in Tenerife. The oldish lady at reception treated Spanish-speaking people and non-Spanish speaking people with different attitudes - arrogant and somewhat disrespectful. The other staff less so but not very welcoming either. Spanish speaking people go ahead and stay here: good value for the price. English speaking people go somewhere else.
Read More
Paul
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 112 week(s) ago

Expedia Group verified review

Fantastic staff that are attentive and helpful, from the reception staff to the restaurant team they are all very very good and help to make your stay wonderful, the apartments are very clean and have everything you need including towels, we will definitely be back in the future Well done to everyone though as the hotel wouldn’t be what it is without the staff 👏👏
Read More
ABIOLA
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 143 week(s) ago

Expedia Group verified review

Staff always greet you, a nice touch.
Carole
10.0
/10
Reviewed 159 week(s) ago

Hotels.com verified review

We were greeted by very friendly front of house who allowed us to have an early check in.. The complex is extremely clean and the staff are all hard working.. The appartment was fully equipped with everything you need to make yourselves a cooked dinner or a light lunch.. I would recommend this complex for couples and families.. The laundertte is 3 euros for the washing machine and the same for the dryer in 50c pieces, which the reception will provide you with change.. The site is located on a steep hill, which could be quite tricky for the less able walkers..Over we had a fantastic stay and will be back for another visit in the future..
Read More
Elizabeth
10.0
/10
Reviewed 162 week(s) ago

Hotels.com verified review

Fabulous place. Everything is spotless. Great location for using local buses to explore the island.
David
icon-Friends and Family
Friends and Family
10.0
/10
Reviewed 166 week(s) ago

Hotels.com verified review

This was a repeat visit but our 1st since lockdown and we were pleased to see the usual high standards had been maintained, in every single aspect of the resort. Prices in the bar - for food and drinks - were so reasonable with generous measures of both food and drink! Everybody is so friendly on site and they were extremely quick to respond to 2 tiny problems we had (broken kettle and wrong code put in the safe). The free on-site parking is a bonus because elsewhere it's at a nightmare to find a space. The pool is thoroughly cleaned every morning and there are free pool towels provided. The evening entertainers were varied and of a fairly decent standard. Lots of people were up dancing. We did self-catering but lots of people ate on site so I guess it must be pretty good.
Read More
Petrus
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 168 week(s) ago

Expedia Group verified review

Friendly staff who were very accommodating. Cleanliness. Pool is a bit small and restaurant did not offer high quality food. Rooms were a bit noisy (bad insulation). However overall a very pleasant stay!!
Number of reviews per page
20
40

Ready to make up your mind?

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Others 4 Apartamentos Casablanca

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
9.0
Exceptional
From 484 reviews
Cleanliness

9.0

Room Comfort

8.8

Location

8.4

Service and Facilites

9.0

Sort by
Most Relevant
Preferences
See All

Traveler Reviews Apartamentos Casablanca

Number of reviews per page
20
40
Top reviews
Lauren
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Cute Hotel
vanessa
2.0
/10
Reviewed 24 week(s) ago

Expedia Group verified review

You won’t ever find a parking!
Hazel
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 31 week(s) ago

Expedia Group verified review

We enjoyed our stay at casablanca apartments. The rooms were big and the kitchen was very well equipped. Bins were emptied daily. The location was great for buses. The main disappointment though was the attitude of the reception staff when we asked for more toilet roll. They made us feel ashamed to ask for more (i suffer stomach issues) and one of them wouldnt give us another role (and wasnt very kind about it) so we had to ask their collegue. In addition they wouldnt give us more washing up liquid (we were there for 8 nights so got through the small bottle within a few days). It was as if they didnt want us to wash up our dishes and perhaps to use towels for toilet roll! Besides that it was lovely.
Read More
Kedar
icon-Leisure with Children
Leisure with Children
10.0
/10
Reviewed 34 week(s) ago

Expedia Group verified review

Exceptional
Nicolette
icon-Friends and Family
Friends and Family
10.0
/10
Reviewed 34 week(s) ago

Hotels.com verified review

I've stayed at Casablanca Apartments many times. Some areas may seem dated, but it is very comfortable complex and extremely clean and friendly staff. A library is in the basement, with showers & a luggage room if your flight is after checking out of your apartment. Balconies are small, some with just enough room for table & 4 chairs. Kitchens well equipped & full cooker. Lovely pool area with plenty of sunloungers. Pool towels available with refundable deposit. You can hire a safe in the apartment.
Read More
RICHARD
10.0
/10
Reviewed 38 week(s) ago

Expedia Group verified review

Vary nice
LUIZ GUILHERME
icon-Leisure with Children
Leisure with Children
8.0
/10
Reviewed 38 week(s) ago

Expedia Group verified review

Very good for families.
Ilea
icon-Leisure with Friends
Leisure with Friends
8.0
/10
Reviewed 38 week(s) ago

Expedia Group verified review

The hotel is in a great location and the pool and evening entertainment was nice. Great touch on the welcome drinks in the lobby for guests. The rooms need a refresh and are a little dated looking. Need better equipment in the in suite kitchens. No spatula or can opener and limited pots and pans. Set up a tanning area away from the pool so that those who want to use the pool can find a chair to dry off.
Read More
Charla
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 42 week(s) ago

Expedia Group verified review

The outdoor pool was lovely. On site dining and easy location to walk into town.
Verified traveler
icon-Friends and Family
Friends and Family
10.0
/10
Reviewed 47 week(s) ago

Hotels.com verified review

Everything was fine. It was all clean.
SYLVIE
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 67 week(s) ago

Expedia Group verified review

Beautiful property. Very helpful, kind and welcoming staff at the hotel and restaurant. Nice music and show at dinner time. Beautiful pool with easy access (ramp and easy stairs as well) nice architecture. Wonderful stay!!!!
Tatiana
10.0
/10
Reviewed 68 week(s) ago

Hotels.com verified review

A very well managed complex geared to the comfort of its clients. Very clean and with good amenities e.g.restaurant, library, pool tables, nightly entertainment etc. The swimming pool is clean but proportionately small for the number of units. Excellent location:Close to food stores, restaurants, downtown & waterside promenades & beach (rocky). Despite advertising airport transfer ( for fee) only provided from TFS NOT TFN. Disappointing because not clear on hotels.com description. But the public bus service travels from the north airport & stops nearby. I would stay here again.
Read More
MARTHA
icon-Leisure
Leisure
10.0
/10
Reviewed 88 week(s) ago

Expedia Group verified review

Excellent
Marvin
icon-Leisure with Partner
Leisure with Partner
6.0
/10
Reviewed 94 week(s) ago

Expedia Group verified review

Not quite at the city centre / beach side but walkable distance. Parking available for EUR 5, but the entry card did not even work even though the reception said they activated it. Rooms are big (suite style) and clean, but no air conditioning despite the hot/warm weather in Tenerife. The oldish lady at reception treated Spanish-speaking people and non-Spanish speaking people with different attitudes - arrogant and somewhat disrespectful. The other staff less so but not very welcoming either. Spanish speaking people go ahead and stay here: good value for the price. English speaking people go somewhere else.
Read More
Paul
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 112 week(s) ago

Expedia Group verified review

Fantastic staff that are attentive and helpful, from the reception staff to the restaurant team they are all very very good and help to make your stay wonderful, the apartments are very clean and have everything you need including towels, we will definitely be back in the future Well done to everyone though as the hotel wouldn’t be what it is without the staff 👏👏
Read More
ABIOLA
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 143 week(s) ago

Expedia Group verified review

Staff always greet you, a nice touch.
Carole
10.0
/10
Reviewed 159 week(s) ago

Hotels.com verified review

We were greeted by very friendly front of house who allowed us to have an early check in.. The complex is extremely clean and the staff are all hard working.. The appartment was fully equipped with everything you need to make yourselves a cooked dinner or a light lunch.. I would recommend this complex for couples and families.. The laundertte is 3 euros for the washing machine and the same for the dryer in 50c pieces, which the reception will provide you with change.. The site is located on a steep hill, which could be quite tricky for the less able walkers..Over we had a fantastic stay and will be back for another visit in the future..
Read More
Elizabeth
10.0
/10
Reviewed 162 week(s) ago

Hotels.com verified review

Fabulous place. Everything is spotless. Great location for using local buses to explore the island.
David
icon-Friends and Family
Friends and Family
10.0
/10
Reviewed 166 week(s) ago

Hotels.com verified review

This was a repeat visit but our 1st since lockdown and we were pleased to see the usual high standards had been maintained, in every single aspect of the resort. Prices in the bar - for food and drinks - were so reasonable with generous measures of both food and drink! Everybody is so friendly on site and they were extremely quick to respond to 2 tiny problems we had (broken kettle and wrong code put in the safe). The free on-site parking is a bonus because elsewhere it's at a nightmare to find a space. The pool is thoroughly cleaned every morning and there are free pool towels provided. The evening entertainers were varied and of a fairly decent standard. Lots of people were up dancing. We did self-catering but lots of people ate on site so I guess it must be pretty good.
Read More
Petrus
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 168 week(s) ago

Expedia Group verified review

Friendly staff who were very accommodating. Cleanliness. Pool is a bit small and restaurant did not offer high quality food. Rooms were a bit noisy (bad insulation). However overall a very pleasant stay!!
Number of reviews per page
20
40