Aparthotel Fontanellas Playa

The location was fantastic as it was right next to the beach with excellent views from the balcony. The breakfast was good but the dinner had very limited choices and you have to pay extra to get water so bring your own bottles. The Wifi did not work at all in our rooms and for everyone else I think as people gathered in the hotspot near the lobby to get a good reception. The room was not hoovered properly and the sofa bed was uncomfortable and kept sliding apart so did not get a good night's sleep. Beware that thre were mosquitoes in the room and the shower cubicle kept getting blocked.

Great breakfast and nearby beaches are the best features of the hotel!

Absolutely horrible experience from beginning to end. Do not be fooled by the pictures because the reality is completely different. The hotel was dirty, poorly maintained, uncomfortable, and shockingly overpriced for what it actually offers. The room felt cheap and neglected. The beds were extremely uncomfortable, worn out, and did not feel properly clean. The air conditioning was incredibly weak and practically useless during the blazing summer heat, making it difficult to sleep or even relax in the room. The bathroom was one of the worst parts. It was dirty, outdated, and clearly not cleaned to an acceptable standard. The towels and toiletries felt cheap, and the soap provided was extremely low quality. Everything about the bathroom made the stay feel unpleasant and unhygienic. The overall cleanliness of the hotel was completely unacceptable. The room, bathroom, bedding, and common areas all felt poorly maintained. Customer service was also terrible. The staff were unhelpful, dismissive, and showed very little concern when issues were raised. For the amount of money this hotel charges, the quality is embarrassing. My family and I endured three painful and uncomfortable nights here, and we could not wait to leave. We will never stay at this hotel again and would never recommend it to anyone. I genuinely do not understand the positive reviews. Our experience was nothing like the photos or the expectations created online. This was one of the worst and most disappointing

We stayed in the penthouse and were impressed with the service and hospitality of the hotel staff from the front desk attendants to the housecleaning personnel. The room was clean and well-stocked, with great views. We were welcomed with a full sized bottle of Moet & Chandon champagne. The breakfast and dinner buffets available at the hotel restaurants were reasonably priced and full of diverse, fresh options; truly excellent food! The beach outside the hotel (although public property) was well kept, which made for fabulous views. The on-site pool was also enjoyable. The hotel serves mostly a family-oriented clientele, which worked well for us since we were traveling with our teenagers; however, for those travelers looking for more of an adult-only experience, this may not be the best pick for you. Also, be aware that the hotel only has one washer and one dryer available for all guests. I found that washing clothing in the washer early in the morning and letting everything air dry on our balcony worked best to avoid long waits to use them. Overall, an excellent experience!

Our stay was spoiled at the end when the hotel declined to give back our deposit for the towels. They literally stole 20 EUR from us, claiming that "it was not in the system" without giving any information about that. The person called Joachim (or Joacquin or something similar) claimed that he was front desk supervisor, refused to contact his manager and didn't want to return deposit. Scam...

Lovely hotel, no issues and good location right on the beach with plenty of restaurants and bars around. Easy to get into Palma via public transport and taxi. Close to the airport but you hardly hear any planes. A few minor updates needed to some of the rooms or slightly deeper cleaning but generally very clean and well presented.

We really love this hotel. We were a family of 4 with 2 kids. Lot of activities close by and amazing ocean view. Very clean and quiet. We can’t wait to come back next year . Really really recommended .

very clean hotel, good breakfast options, fantastic location for cycling 7 miles along a designated coastal cycle path in to Palma. Sa Arenal only 1 mile south too for livelier resort. Gym is very good too although aircon wasnt on so was quite warm. Only negative was the fact you need to sit at a table to order drinks. should be able to order drinks at a bar. main hotel bar was closed for some reason. Apart from this great hotel and location. pool view rooms are best as you get both sea and pool views.

Nice but our view was awfull

Excelente ubicación, parqueo cerca del hotel, restaurantes , playa al frente , recomdable

Very comfortable junior suite, and amazing views. Bars, restaurants and beautiful beach very close by. Cool and airy reception areas. Pool and baby pool very small and sunbeds very close together so too noisy and crowded for me! We were bed and breakfast which offered a lot of food choices. However, had one dinner in hotel but staff unhelpful and food disappointing.

Super location! Can’t beat it. Beautiful view from our room. Pool looked great. Could not get a spot by pool. Staff was ok. Because it’s considered an apartment, once you use your small amount of dish soap you need to buy your own. Would definitely recommend. We really enjoyed our time there. It was a quick ride into Palma.

Pleasant staff on arrival and leaving. Beach view apartment was great and the hotel had a good range of amenities (gym, pools, bar area). Only issue was the children’s play room wasn’t open all day just a few hours. Hotel is a good location to the airport and beach but you need to taxi or bike ride into Palma. Would definitely stay here again

Everything was perfect

Nice, clean big rooms, next to the beach great location. Friendly staff

Room was very clean, very big and spacious. Lots of storage for luggage. Property had lots of amenities like laundry and a supermarket on the corner. Great experience.

The suit was really good. Very clean, nothing to say, nice balcony. Only problem: the kitchen is a little small, difficult to cook a meal. Just some quick pasta, some eggs and that's it. No freezer in the fridge so do not expect to store icecreams or make ice cubes. Anyway, perfect for breakfast.

The hotel was clean, the staff were friendly, and the view was excellent.

I was enjoyed well with my family, facilities are very good, and hotel staff are very good

This place is fantastic, you can’t go wrong staying here. The buffet breakfast is delicious, the views are beautiful, and the facilities are clean. When I return to Mallorca, this will be my first choice.