Atzavara Hotel & Spa

Hotels
9.0
/10
Exceptional
192 reviews

What Guests Say About Their Stay

Zoltan

10.0
/ 10
The hotel is stunning — spacious, modern rooms, great bars and restaurants, and a fantastic pool area. However, there are a few drawbacks: there’s no beach access (areal photos are misleading), and frequent corporate events with loud music often go on until midnight, which can spoil the atmosphere. The breakfast buffet is extensive, but the quality doesn’t fully match a true 5-star standard. Overall, an impressive place, just not ideal if you’re after quiet relaxation.

shlomi

10.0
/ 10
We arrived as a large group of families, everything was excellent, quality of service and cleanliness. Very nice staff in all departments, highly recommended.

Jocelyn

10.0
/ 10
Amazing hotel, lots of sun loungers, great food, lovely staff. Area outside of hotel is not particularly beautiful with a train line in front of hotel so we never actually managed to make it on the beach
In the Area
See Map
Carrer Pla de la Torre, 16, Santa Susanna, Catalunya, Barcelona Province, Spain, 08398

Main Facilities

Read More
Swimming Pool
Restaurant
24-Hour Front Desk
Parking
WiFi
Elevator
Atzavara Hotel & Spa is a hotel is located at Santa Susanna. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
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What's around Atzavara Hotel & Spa

Carrer Pla de la Torre, 16, Santa Susanna, Catalunya, Barcelona Province, Spain, 08398
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Lobby Atzavara Hotel & Spa
Lobby 2 Atzavara Hotel & Spa

Discover More About Atzavara Hotel & Spa

General


Near Les Caletes Beach

Location


With a stay at Atzavara Hotel & Spa in Santa Susanna, you'll be within a 10-minute walk of Platja Susana and Karts. This family-friendly hotel is 8.7 mi (14.1 km) from Lloret de Mar Beach and 7.9 mi (12.6 km) from Fenals Beach.

Attractions


Distances are displayed to the nearest 0.1 mile and kilometer.

Platja Susana - 0.6 km / 0.4 mi
Karts - 0.8 km / 0.5 mi
Les Dunes Beach - 1 km / 0.6 mi
Les Caletes Beach - 1 km / 0.6 mi
Levante Beach - 1 km / 0.6 mi
L'Astillero Beach - 1.9 km / 1.2 mi
Pineda de Mar Beach - 2.1 km / 1.3 mi
Can Campasol Park - 2.4 km / 1.5 mi
La Conca Beach - 2.4 km / 1.5 mi
Parc Francesc Macia - 2.5 km / 1.6 mi
Pescadors Beach - 2.6 km / 1.6 mi
Malgrat de Mar Beach - 2.8 km / 1.7 mi
La Riera Beach - 3 km / 1.8 mi
Kite & Paddel Surf Center Catalunya - 3.2 km / 2 mi
Pau Casals Plaza - 3.5 km / 2.1 mi

The nearest airports are:
Girona (GRO-Costa Brava) - 33.4 km / 20.8 mi
Barcelona El Prat Airport (BCN) - 85.1 km / 52.9 mi

Facilities


Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. You're sure to appreciate the recreational amenities, which include 5 outdoor pools, a sauna, and a fitness center. This hotel also features complimentary wireless internet access, concierge services, and shopping on site.

Business Facilities


Featured amenities include a 24-hour business center, dry cleaning/laundry services, and a 24-hour front desk. Planning an event in Santa Susanna? This hotel has 26910 square feet (2500 square meters) of space consisting of a conference center and 20 meeting rooms. Self parking (subject to charges) is available onsite.

Dining


Satisfy your appetite at El Mercat, one of the hotel's 4 restaurants. Wrap up your day with a drink at the bar/lounge. Buffet breakfasts are available daily from 8:00 AM to 10:00 AM for a fee.

Rooms


Make yourself at home in one of the 465 air-conditioned rooms featuring minibars and flat-screen televisions. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms have hair dryers and slippers. Conveniences include phones, as well as safes and desks.

All facilities in Atzavara Hotel & Spa

Bar, Cafe and Lounge Atzavara Hotel & Spa
Bar, Cafe and Lounge
Swimming Pool Atzavara Hotel & Spa
Swimming Pool
Entertainment Facility Atzavara Hotel & Spa
Entertainment Facility
Fitness Center Atzavara Hotel & Spa
Fitness Center
Functional Hall Atzavara Hotel & Spa
Functional Hall

Things to Do

  • Shops
  • Romantic proposal packages
  • Outdoor pool
  • Turkish bath
  • Marina
  • Spa
  • Garden
  • Shops
  • Sauna
  • Steam room
  • Pool sun loungers

Hotel Services

  • Laundry service
  • Newspaper in lobby
  • Luggage storage
  • 24-hour Receptionist
  • Concierge

Family-friendly Facilities

  • Kids club
  • Toys
  • Children games
  • Children pool

Public Facilities

  • Elevator
  • Parking
  • Smoke-free area
  • Safety deposit box

Business Facilities

  • Conference center
  • Business facilities
  • Conference rooms
  • Business center

General

  • Banquet
  • Parking
  • Terrace

Accessibilty

  • Wheelchair accessible
  • Accessible bathroom
  • Disabled access friendly

Food and Drinks

  • Breakfast
  • Snack bar

Sports and Recreations

  • Fitness center
  • Archery

Kids and Pets

  • Children facilities

Transportation

  • Bicycle rental

Connectivity

  • Free WiFi

Accommodation Policy & General Information in Atzavara Hotel & Spa

Check-in/Check-out Time

Check-in:
From 15:00
Check-out:
Before 11:00

Pets

Pets Not Allowed

Additional Policy

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 4.95 per person, per night, up to 7 nights. This tax does not apply to children under 17 years of age.

We have included all charges provided to us by the property.

Property does not require health documentation at check-in, Professional property host/manager, Biosphere, No rollaway/extra beds available, Cashless transactions are available, Contactless check-in is available, Essential workers only - NO, Property does not offer onsite COVID-19 testing
  • Fee for buffet breakfast: approximately EUR 20 for adults and EUR 10 for children
  • Uncovered self parking fee: EUR 12 per day
  • Spa fee: EUR 20 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

General Information

Popular Facilities
Swimming Pool, Restaurant, 24-Hour Front Desk, Parking, WiFi, Elevator
Check-In / Check-Out Time
From 15:00 - to 11:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at Atzavara Hotel & Spa
465
Another facilities in Atzavara Hotel & Spa
Shops, Romantic proposal packages, Outdoor pool, Turkish bath, Marina

Frequently asked question in Atzavara Hotel & Spa

What are available facilities at Atzavara Hotel & Spa?
There are top facilites at Atzavara Hotel & Spa such as Swimming Pool, Restaurant, 24-Hour Front Desk, Parking, WiFi, Elevator. (some may require extra charges)
What is normal check-in & check-out time at Atzavara Hotel & Spa?
The standard check-in time at Atzavara Hotel & Spa is starting from From 15:00 while the latest check-out time is at Before 11:00
Does Atzavara Hotel & Spa provide breakfast?
Yes, Atzavara Hotel & Spa provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is the star rating of Atzavara Hotel & Spa?
Atzavara Hotel & Spa is a 5.0-star hotel.
How many rooms are available at Atzavara Hotel & Spa?
Atzavara Hotel & Spa has 465 rooms in total.
See All

More Reviews from Other Guests in Atzavara Hotel & Spa

9.0
Exceptional
From 192 reviews
Cleanliness

9.4

Room Comfort

9.4

Service and Facilites

9.2

Sort by
Most Relevant
Preferences
See All

Traveler Reviews Atzavara Hotel & Spa

Number of reviews per page
20
40
Top reviews
Zoltan
icon-with Partner
with Partner
10.0
/10
Reviewed 32 week(s) ago

Hotels.com verified review

The hotel is stunning — spacious, modern rooms, great bars and restaurants, and a fantastic pool area. However, there are a few drawbacks: there’s no beach access (areal photos are misleading), and frequent corporate events with loud music often go on until midnight, which can spoil the atmosphere. The breakfast buffet is extensive, but the quality doesn’t fully match a true 5-star standard. Overall, an impressive place, just not ideal if you’re after quiet relaxation.
Read More
Richard
icon-with Partner
with Partner
6.0
/10
Reviewed 37 week(s) ago

Hotels.com verified review

- Check-in experience was slow but reception staff apologetic and we received a welcome drink, which was a nice touch. - Rooms are well appointed, but because of tiled floors and thin walls/ceilings you can hear scraping of furniture by guests late at night and by cleaners early mornings. The road behind the hotel where our room was facing was noisy at night, with drivers revving and speeding - maybe install speed bumps to discourage this? - Cleaners chatting loudly and shouting instructions to each other in the corridor and neighbouring rooms from 8 a.m. (during a weekend break, this is not ideal...) - Pool areas very nice, clean and a good number of sunbeds with umbrellas and efficient towel service. - Breakfast buffet good, with a good selection of hot and cold food, cheeses, fruits, juices and decent coffee. A shame it didn't extend slightly later at weekends. Dinner buffet had an excellent salad bar but was overall less impressive, with a limited number of vegetarian mains and overcooked seafood and meat dishes (my guess is much of the cooking was done from frozen given the texture). It was also a shame that "Botanic" didn't offer any vegetarian main courses, otherwise we would probably have tried that too. That said, the "Bali" restaurant was again excellent and well worth a visit. - Check out after 11 a.m. (a little early given check in is from 3 p.m.) not possible due to the arrival of a large group, but we were able to store luggage and use the pool facilities.
Read More
Ekaterina
icon-Leisure with Friends
Leisure with Friends
6.0
/10
Reviewed 39 week(s) ago

Expedia Group verified review

I can't say that this hotel is bad, but several moments ruined good impression, mostly about the service (or lack of normal service). As an example, in the room for 3 people we found only 2 glasses and 1 vanity kit, and bed for 1 person was without normal size pillow. We requested extra glass and pillow from reception, it didn't help. Finally, in the last evening, we tried to boil water for the cup of tea in the kettle (provided by hotel) in our room. As a result, water and chemical foam (it looked like foam from some washing detergent) came out of kettle (it was properly closed BTW), spilled on the table and scared us. When we came to reception to complain about it, receptionist Mir didn't even said that he is sorry about this situation - he started to ask questions like 'what did you put in the kettle', being extremely rude. This situation and the fact, that other receptionist didn't warn my friends before they left the hotel, that the day they were leaving, the road in front of hotel is completely blocked by the market and the bus have no chance to pick them up (even though they discussed that my friends plan to take the bus next morning). I don't recommend to stay in this hotel, the service there doesn't meet any expectations for 5 starts hotel (or good hotel in general)
Read More
Mouad
10.0
/10
Reviewed 39 week(s) ago

Expedia Group verified review

.
Verified traveler
icon-
6.0
/10
Reviewed 43 week(s) ago

Hotels.com verified review

Big hotel, not sure it's a 5 star, but it was ok. Room's are nicely decorated but missing basic things like a hook to hang up your towel. Staff service is mixed, some really good, some not the level a 5 star hotel should be. Lots of families with young children.
Ramzi
icon-Friends and Family Family
Friends and Family Family
8.0
/10
Reviewed 44 week(s) ago

Hotels.com verified review

Our experience was good overall, with some things being very good and others being a disappointment. Almost every time we attempted to call reception from our room we could not get through. The adult only pool regularly had children swimming in it, and it was difficult to find sun beds as people would leave their towels from early in the morning. The gym had some pro workout equipment, but only very light free weights available which were locked in a cupboard. The things we enjoyed the most were the restaurants (including the buffets), the roof top pool (although this was an additional charge), the spa, the rooms, some of the areas in the hotel which look lovely, easy access to car park, and some of the staff members who were helpful. The hotel is very big, and depending on where your room is, a lot of walking may be required to get to the lifts or reception. In some ways this felt more like a 4 star than a 5 star. Overall we had a pleasant stay, but there are areas that the hotel could improve in.
Read More
shlomi
icon-Friends and Family Family
Friends and Family Family
10.0
/10
Reviewed 45 week(s) ago

Hotels.com verified review

We arrived as a large group of families, everything was excellent, quality of service and cleanliness. Very nice staff in all departments, highly recommended.
Jocelyn
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 48 week(s) ago

Expedia Group verified review

Amazing hotel, lots of sun loungers, great food, lovely staff. Area outside of hotel is not particularly beautiful with a train line in front of hotel so we never actually managed to make it on the beach
andro
icon-Leisure
Leisure
10.0
/10
Reviewed 48 week(s) ago

Expedia Group verified review

Probably the best property in that area
Yves
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 50 week(s) ago

Expedia Group verified review

Large resort, well located, suitable for all families or couples! Friendly staff and flexible.
melanie
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 50 week(s) ago

Expedia Group verified review

Easy for our family since I have two boys and my husband it was nice to have a daily buffet. The view from the room Looked out over the property.
Susan
icon-Leisure
Leisure
10.0
/10
Reviewed 50 week(s) ago

Expedia Group verified review

Had a wonderful time- enjoyed all the pools especially the Bamboo rooftop. Activities and shows were fun, buffet was so good and loved the option to eat at Botanic for breakfasts and a dinner with upgrade. Staff were always friendly. Highly recommended!
Daksha
icon-Friends and Family Family
Friends and Family Family
2.0
/10
Reviewed 50 week(s) ago

Hotels.com verified review

Sadly very disappointed with so called five star hotel. On the 1st day we arrived. No one to help with luggage to take into our room. Or when you departure Reception staff said if we stayed more then 4 days then we can book to eat at any other restaurant in the hotel. I booked half board so thinking, meal would be included. But sadly not as we found out when we got into the restaurant. 1st day at breakfast i sad i had food allergies and 3 of us are vegetarian. There was nothing labelled. The all the salad didn’t have sperate spoons so people using same for meat as well as salad. I was offer somethings from the kitchen. Having mentioned all these things only few had lables on the food but not all. I thought at least they are trying. But day 3 gone back to no labells. I we staying for 6 nights. It got worse as days went on. Only if you lucky have 2 vegetarian dishs. i have allergies so just plain pasta and plain veg and salad for me. They offered to make something me. To my suprise i got boiled chickpeas and boiled veg. And 1 night vegan hamburger which was not cooked properly. Veg given was luck warm. After talking to the manager nothing changed. She must have passed massage on but the kitchen staff to willing to listen. Today i asked for vegetarian nachos,and i got I would not recommend this hotel for people who are vegen, vegetarian or eat halal. The staff use the same knife to cut everything.
Read More
Samantha
icon-Friends and Family with Friends
Friends and Family with Friends
10.0
/10
Reviewed 51 week(s) ago

Hotels.com verified review

I would absolutely recommend this hotel to my friends and family, just the smell in the giant entrance/lobby area itself was enough, smells lovely 24/7 and its extremely clean with refreshments provided! We got a glass of cava on arrival, and on another day when it was their 3rd birthday they left cakes and drinks for all the guests. They also had juice and water and sweets for guests too. Lots of staff on the check in desk. There is so many pools, including a roof top one which was unreal and had a live singer and saxophonist! Felt so luxurious! The drinks are amazing, especially the frozen strawberry daiquiri! There are a few restaurants to choose from too, really nice and fancy but not over priced, just fairly priced. The gardening is gorgeous all around, so aesthetically pleasing everywhere you look. The breakfast was fantastic, there is so many stations with everything to choose from and its constantly topped up, like they just dont run low on anything, even at the end, was amazed by it, never experienced anything like it. Rooms are soundproof and clean. Cleaners came every day to change the towels and bedding
Read More
Sandeep
icon-Leisure with Friends
Leisure with Friends
10.0
/10
Reviewed 56 week(s) ago

Expedia Group verified review

Stunning hotel, lovely stay, very spacious rooms.
Jimmy
icon-Friends and Family Family
Friends and Family Family
10.0
/10
Reviewed 58 week(s) ago

Hotels.com verified review

We started our holiday at a hotel a few meters down the road and that hotel was a disaster. Atzavara saved our holiday. The room was spotless and the facilities were excellent. My little girl (8) loved the food, pool and kids club activities. The staff were absolutely amazing and so friendly. If I were to go to Santa Susanna again I would definitely be back at this hotel.
Read More
Verified traveler
10.0
/10
Reviewed 58 week(s) ago

Hotels.com verified review

Absolutely beautiful, amazing service and very clean
Joanna
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 59 week(s) ago

Expedia Group verified review

Beautiful hotel, everything was perfect. Lovely rooms, all very new and clean. Roof top pool was just fantastic. Breakfast was the best we have ever had, an amazing amount of options. One of the best hotels we have stayed in!
Alexis
icon-Friends and Family with Friends
Friends and Family with Friends
10.0
/10
Reviewed 60 week(s) ago

Hotels.com verified review

All perfect, except the A/C isn't working during the spring time.
Tal
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 71 week(s) ago

Expedia Group verified review

Overall it was good, but didn't feel like 5-stars. Acoustic is bad ( heard high hills noises from the corridor and the upper floor, cleaning team starting moving furniture early in the morning). No beverages at dinner ( even water), spa was overpriced for what you get, no netflix etc. Adding these little extra features will help feeling more welcome. We felt rushed by the staff during the meals and the cleaning team entered our room before 10 am while we were there.
Read More
Number of reviews per page
20
40

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Lobby 4 Atzavara Hotel & Spa

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
9.0
Exceptional
From 192 reviews
Cleanliness

9.4

Room Comfort

9.4

Service and Facilites

9.2

Sort by
Most Relevant
Preferences
See All

Traveler Reviews Atzavara Hotel & Spa

Number of reviews per page
20
40
Top reviews
Zoltan
icon-with Partner
with Partner
10.0
/10
Reviewed 32 week(s) ago

Hotels.com verified review

The hotel is stunning — spacious, modern rooms, great bars and restaurants, and a fantastic pool area. However, there are a few drawbacks: there’s no beach access (areal photos are misleading), and frequent corporate events with loud music often go on until midnight, which can spoil the atmosphere. The breakfast buffet is extensive, but the quality doesn’t fully match a true 5-star standard. Overall, an impressive place, just not ideal if you’re after quiet relaxation.
Read More
Richard
icon-with Partner
with Partner
6.0
/10
Reviewed 37 week(s) ago

Hotels.com verified review

- Check-in experience was slow but reception staff apologetic and we received a welcome drink, which was a nice touch. - Rooms are well appointed, but because of tiled floors and thin walls/ceilings you can hear scraping of furniture by guests late at night and by cleaners early mornings. The road behind the hotel where our room was facing was noisy at night, with drivers revving and speeding - maybe install speed bumps to discourage this? - Cleaners chatting loudly and shouting instructions to each other in the corridor and neighbouring rooms from 8 a.m. (during a weekend break, this is not ideal...) - Pool areas very nice, clean and a good number of sunbeds with umbrellas and efficient towel service. - Breakfast buffet good, with a good selection of hot and cold food, cheeses, fruits, juices and decent coffee. A shame it didn't extend slightly later at weekends. Dinner buffet had an excellent salad bar but was overall less impressive, with a limited number of vegetarian mains and overcooked seafood and meat dishes (my guess is much of the cooking was done from frozen given the texture). It was also a shame that "Botanic" didn't offer any vegetarian main courses, otherwise we would probably have tried that too. That said, the "Bali" restaurant was again excellent and well worth a visit. - Check out after 11 a.m. (a little early given check in is from 3 p.m.) not possible due to the arrival of a large group, but we were able to store luggage and use the pool facilities.
Read More
Ekaterina
icon-Leisure with Friends
Leisure with Friends
6.0
/10
Reviewed 39 week(s) ago

Expedia Group verified review

I can't say that this hotel is bad, but several moments ruined good impression, mostly about the service (or lack of normal service). As an example, in the room for 3 people we found only 2 glasses and 1 vanity kit, and bed for 1 person was without normal size pillow. We requested extra glass and pillow from reception, it didn't help. Finally, in the last evening, we tried to boil water for the cup of tea in the kettle (provided by hotel) in our room. As a result, water and chemical foam (it looked like foam from some washing detergent) came out of kettle (it was properly closed BTW), spilled on the table and scared us. When we came to reception to complain about it, receptionist Mir didn't even said that he is sorry about this situation - he started to ask questions like 'what did you put in the kettle', being extremely rude. This situation and the fact, that other receptionist didn't warn my friends before they left the hotel, that the day they were leaving, the road in front of hotel is completely blocked by the market and the bus have no chance to pick them up (even though they discussed that my friends plan to take the bus next morning). I don't recommend to stay in this hotel, the service there doesn't meet any expectations for 5 starts hotel (or good hotel in general)
Read More
Mouad
10.0
/10
Reviewed 39 week(s) ago

Expedia Group verified review

.
Verified traveler
icon-
6.0
/10
Reviewed 43 week(s) ago

Hotels.com verified review

Big hotel, not sure it's a 5 star, but it was ok. Room's are nicely decorated but missing basic things like a hook to hang up your towel. Staff service is mixed, some really good, some not the level a 5 star hotel should be. Lots of families with young children.
Ramzi
icon-Friends and Family Family
Friends and Family Family
8.0
/10
Reviewed 44 week(s) ago

Hotels.com verified review

Our experience was good overall, with some things being very good and others being a disappointment. Almost every time we attempted to call reception from our room we could not get through. The adult only pool regularly had children swimming in it, and it was difficult to find sun beds as people would leave their towels from early in the morning. The gym had some pro workout equipment, but only very light free weights available which were locked in a cupboard. The things we enjoyed the most were the restaurants (including the buffets), the roof top pool (although this was an additional charge), the spa, the rooms, some of the areas in the hotel which look lovely, easy access to car park, and some of the staff members who were helpful. The hotel is very big, and depending on where your room is, a lot of walking may be required to get to the lifts or reception. In some ways this felt more like a 4 star than a 5 star. Overall we had a pleasant stay, but there are areas that the hotel could improve in.
Read More
shlomi
icon-Friends and Family Family
Friends and Family Family
10.0
/10
Reviewed 45 week(s) ago

Hotels.com verified review

We arrived as a large group of families, everything was excellent, quality of service and cleanliness. Very nice staff in all departments, highly recommended.
Jocelyn
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 48 week(s) ago

Expedia Group verified review

Amazing hotel, lots of sun loungers, great food, lovely staff. Area outside of hotel is not particularly beautiful with a train line in front of hotel so we never actually managed to make it on the beach
andro
icon-Leisure
Leisure
10.0
/10
Reviewed 48 week(s) ago

Expedia Group verified review

Probably the best property in that area
Yves
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 50 week(s) ago

Expedia Group verified review

Large resort, well located, suitable for all families or couples! Friendly staff and flexible.
melanie
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 50 week(s) ago

Expedia Group verified review

Easy for our family since I have two boys and my husband it was nice to have a daily buffet. The view from the room Looked out over the property.
Susan
icon-Leisure
Leisure
10.0
/10
Reviewed 50 week(s) ago

Expedia Group verified review

Had a wonderful time- enjoyed all the pools especially the Bamboo rooftop. Activities and shows were fun, buffet was so good and loved the option to eat at Botanic for breakfasts and a dinner with upgrade. Staff were always friendly. Highly recommended!
Daksha
icon-Friends and Family Family
Friends and Family Family
2.0
/10
Reviewed 50 week(s) ago

Hotels.com verified review

Sadly very disappointed with so called five star hotel. On the 1st day we arrived. No one to help with luggage to take into our room. Or when you departure Reception staff said if we stayed more then 4 days then we can book to eat at any other restaurant in the hotel. I booked half board so thinking, meal would be included. But sadly not as we found out when we got into the restaurant. 1st day at breakfast i sad i had food allergies and 3 of us are vegetarian. There was nothing labelled. The all the salad didn’t have sperate spoons so people using same for meat as well as salad. I was offer somethings from the kitchen. Having mentioned all these things only few had lables on the food but not all. I thought at least they are trying. But day 3 gone back to no labells. I we staying for 6 nights. It got worse as days went on. Only if you lucky have 2 vegetarian dishs. i have allergies so just plain pasta and plain veg and salad for me. They offered to make something me. To my suprise i got boiled chickpeas and boiled veg. And 1 night vegan hamburger which was not cooked properly. Veg given was luck warm. After talking to the manager nothing changed. She must have passed massage on but the kitchen staff to willing to listen. Today i asked for vegetarian nachos,and i got I would not recommend this hotel for people who are vegen, vegetarian or eat halal. The staff use the same knife to cut everything.
Read More
Samantha
icon-Friends and Family with Friends
Friends and Family with Friends
10.0
/10
Reviewed 51 week(s) ago

Hotels.com verified review

I would absolutely recommend this hotel to my friends and family, just the smell in the giant entrance/lobby area itself was enough, smells lovely 24/7 and its extremely clean with refreshments provided! We got a glass of cava on arrival, and on another day when it was their 3rd birthday they left cakes and drinks for all the guests. They also had juice and water and sweets for guests too. Lots of staff on the check in desk. There is so many pools, including a roof top one which was unreal and had a live singer and saxophonist! Felt so luxurious! The drinks are amazing, especially the frozen strawberry daiquiri! There are a few restaurants to choose from too, really nice and fancy but not over priced, just fairly priced. The gardening is gorgeous all around, so aesthetically pleasing everywhere you look. The breakfast was fantastic, there is so many stations with everything to choose from and its constantly topped up, like they just dont run low on anything, even at the end, was amazed by it, never experienced anything like it. Rooms are soundproof and clean. Cleaners came every day to change the towels and bedding
Read More
Sandeep
icon-Leisure with Friends
Leisure with Friends
10.0
/10
Reviewed 56 week(s) ago

Expedia Group verified review

Stunning hotel, lovely stay, very spacious rooms.
Jimmy
icon-Friends and Family Family
Friends and Family Family
10.0
/10
Reviewed 58 week(s) ago

Hotels.com verified review

We started our holiday at a hotel a few meters down the road and that hotel was a disaster. Atzavara saved our holiday. The room was spotless and the facilities were excellent. My little girl (8) loved the food, pool and kids club activities. The staff were absolutely amazing and so friendly. If I were to go to Santa Susanna again I would definitely be back at this hotel.
Read More
Verified traveler
10.0
/10
Reviewed 58 week(s) ago

Hotels.com verified review

Absolutely beautiful, amazing service and very clean
Joanna
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 59 week(s) ago

Expedia Group verified review

Beautiful hotel, everything was perfect. Lovely rooms, all very new and clean. Roof top pool was just fantastic. Breakfast was the best we have ever had, an amazing amount of options. One of the best hotels we have stayed in!
Alexis
icon-Friends and Family with Friends
Friends and Family with Friends
10.0
/10
Reviewed 60 week(s) ago

Hotels.com verified review

All perfect, except the A/C isn't working during the spring time.
Tal
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 71 week(s) ago

Expedia Group verified review

Overall it was good, but didn't feel like 5-stars. Acoustic is bad ( heard high hills noises from the corridor and the upper floor, cleaning team starting moving furniture early in the morning). No beverages at dinner ( even water), spa was overpriced for what you get, no netflix etc. Adding these little extra features will help feeling more welcome. We felt rushed by the staff during the meals and the cleaning team entered our room before 10 am while we were there.
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