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BG Hotel Caballero
Hotels
8.6
/10
Very Good
960 reviews
In the Area
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Carrer de Neopatria, 3, Palma de Mallorca, Palma de Mallorca, Mallorca, Balearic Islands, Spain, 7610
Main Facilities
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Swimming Pool
Restaurant
24-Hour Front Desk
Parking
WiFi
Elevator
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Available Room Types in BG Hotel Caballero
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What's around BG Hotel Caballero
Carrer de Neopatria, 3, Palma de Mallorca, Palma de Mallorca, Mallorca, Balearic Islands, Spain, 7610
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Discover More About BG Hotel Caballero
Location
BG Hotel Caballero is a hotel in a good neighborhood, which is located at Palma de Mallorca.
About BG Hotel Caballero
Be ready to get the unforgettable stay experience by its exclusive service, completed by a full range of facilities to cater all your needs.
The hotel’s fitness center is a must-try during your stay here.
Have an enjoyable and relaxing day at the pool, whether you’re traveling solo or with your loved ones.
Get the best deal for finest quality of spa treatment to unwind and rejuvenate yourself.
24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
Savor your favorite dishes with special cuisines from BG Hotel Caballero exclusively for you.
BG Hotel Caballero is a hotel with great comfort and excellent service according to most hotel's guests.
Get precious and unforgettable moment during your stay at BG Hotel Caballero.
All facilities in BG Hotel Caballero
Others
Things to Do
- Beach umbrella
- Hot tub
- Outdoor pool
- Indoor pool
- Turkish bath
- Spa
- Picnic area
- Garden
- Private beach nearby
- Sauna
- Steam room
- Pool sun loungers
Hotel Services
- Laundry service
- Tours
- Multilingual staff
- Luggage storage
- Express check-out
- 24-hour Receptionist
- Concierge
General
- Smoking area
- Fireplace in lobby
- Parking
- Ballroom
- Parking (surcharge)
- Terrace
Public Facilities
- Others
- Coffee shop
- Coffee/tea in lobby
- Elevator
- Restaurant
- Safety deposit box
Business Facilities
- Meeting facilities
- Conference room
- Conference center
- Business center
- Conference rooms
Food and Drinks
- Bar
- Poolside bar
- Breakfast
- Snack bar
Transportation
- Casino shuttle (surcharge)
- Shopping center shuttle (surcharge)
- Theme park shuttle (surcharge)
- Area shuttle with surcharge
Sports and Recreations
- Fitness center
- Game room
Family-friendly Facilities
- Children pool
Connectivity
- Free WiFi
Accessibilty
- Accessible parking
In-room Facilities
- TV
Accommodation Policy & General Information in BG Hotel Caballero
Important Note
Planning to check in outside the check-in time (such as early morning or late in the evening)? You can arrange it directly with the property!
- Fee for buffet breakfast: approximately EUR 11 for adults and EUR 6 for children
- Covered self parking fee: EUR 10 per night
- Late check-out is available for a fee (subject to availability)
- In-room safe fee: EUR 4 per day
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
- A tax is imposed by the local government and will be collected at the property. The tax is reduced by 50% after the 8th night of stay and children under 16 years of age are exempt. Other exemptions and reductions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
- A tax is imposed by the city: From 1 November - 30 April, EUR 0.83 per person, per night , up to 9 nights, and EUR 0.41 thereafter. This tax does not apply to children under 16 years of age.
- A tax is imposed by the city: From 1 May - 31 October, EUR 3.30 per person, per night, up to 9 nights, and EUR 1.65 thereafter. This tax does not apply to children under 16 years of age.
We have included all charges provided to us by the property.
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- This property accepts credit cards, debit cards, and cash
- Noise-free guestrooms cannot be guaranteed
- This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
- Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property. The credit card used to book the reservation must be presented by the cardholder at check-in.
Hotel only accepts guests with minimum age of 18
Check-in/Check-out Time
Check-in:
16:00 - 00:00
Check-out:
Before 11:00
Hotel policy is not yet available.
General Information
Popular Facilities | Swimming Pool, Restaurant, 24-Hour Front Desk, Parking, WiFi, Elevator |
Check-In / Check-Out Time | From 16:00 - 00:00 - to 11:00 |
Breakfast Availability | Yes, hotel has room that provide breakfast |
Available rooms at BG Hotel Caballero | 308 |
Number of floors in BG Hotel Caballero | 7 |
Another facilities in BG Hotel Caballero | Beach umbrella, Hot tub, Outdoor pool, Indoor pool, Turkish bath |
Frequently asked question in BG Hotel Caballero
What are available facilities at BG Hotel Caballero?
There are top facilites at BG Hotel Caballero such as Swimming Pool, Restaurant, 24-Hour Front Desk, Parking, WiFi, Elevator. (some may require extra charges)
What is normal check-in & check-out time at BG Hotel Caballero?
The standard check-in time at BG Hotel Caballero is starting from 16:00 - 00:00 while the latest check-out time is at Before 11:00
Does BG Hotel Caballero provide breakfast?
Yes, BG Hotel Caballero provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is the star rating of BG Hotel Caballero?
BG Hotel Caballero is a 4.0-star hotel.
How many floors does BG Hotel Caballero have?
BG Hotel Caballero has 7 floors.
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More Reviews from Other Guests in BG Hotel Caballero
Overall Ratings & Reviews BG Hotel Caballero
Other sources (960)
8.6
Very Good
From 960 reviews
Cleanliness
8.6
Room Comfort
8.2
Location
6.0
Service and Facilites
8.8
Sort by
Most Relevant
Preferences
See All
Traveler Reviews BG Hotel Caballero
Number of reviews per page
20
40
Top reviews
Jodie
Friends and Family
10.0
/10
Reviewed 14 week(s) ago
Hotels.com verified review
Lovely stay. Great location. Nice pool area. Had breakfast and dinner. Plenty of options and good for vegetarian. Clean room. Nice staff. Definitely staying again.
Mustafe Omar
10.0
/10
Reviewed 17 week(s) ago
Hotels.com verified review
Really enjoyed our stay, friendly staff and food was great.
Faye
10.0
/10
Reviewed 18 week(s) ago
Hotels.com verified review
Hotel overall was fabulous. Staff are very helpful and friendly, food is great and location is very good
Cornelia
10.0
/10
Reviewed 19 week(s) ago
Hotels.com verified review
Wir waren bereits zum 4x in dem Hotel und alles ist immer noch perfekt wie zuvor. Wir werden bestimmt wieder kommen.
Monika
Leisure Family
8.0
/10
Reviewed 20 week(s) ago
Expedia Group verified review
We really enjoyed our stay at this property. The location was excellent—just a short walk to the beach and right by a bus stop, which made getting to and from the airport and city center super easy. The hotel itself was nice and clean, and the breakfast offered a great variety each morning. The only downside was the sound isolation—we could hear quite a bit from neighboring rooms. Still, it didn’t take away from the overall experience, and we’d definitely stay here again!
Read More
John
Leisure with Partner
8.0
/10
Reviewed 24 week(s) ago
Expedia Group verified review
Lovely hotel, clean and the staff are very helpful.
Pernille
8.0
/10
Reviewed 24 week(s) ago
Hotels.com verified review
ganske udmærket
Martha
Leisure with Friends
8.0
/10
Reviewed 25 week(s) ago
Expedia Group verified review
Beautiful pool and grounds. Great proximity to beach. Parking was a nightmare.
Kirstie Danielle
Leisure with Friends
10.0
/10
Reviewed 27 week(s) ago
Expedia Group verified review
Staff were always very friendly and helpful. Room and breakfast were lovely although potentially could have done with breakfast starting earlier. Great spa and outdoor pool facility and only a short walking distance to the beach.
Elaine
Leisure with Friends
10.0
/10
Reviewed 28 week(s) ago
Expedia Group verified review
This was a fabulous property! The staff was so helpful and welcoming! Would definitely stay here again!
Per Leslie
Friends and Family
8.0
/10
Reviewed 29 week(s) ago
Hotels.com verified review
Beds very hard !!!!!!
Would appreciate if tables were advised by the stuff in the restaurant.
Food was good. Pool was clean.
Room was good but not huge, but great pool view.
Robyn
Leisure with Children
8.0
/10
Reviewed 29 week(s) ago
Expedia Group verified review
Hotel Cabellero was a lovely, clean hotel. Staff are really friendly and helpful. The main reception, toilets and bar areas are lovely, clean and plenty of space/seats. Only issue I found was that the kids pool was too deep for my son. However, pool area is lovely & clean. Food & drinks are reasonably priced and taste good. Unfortunately we were unable to check out late due to the hotel being so busy, however, they do have a room downstairs, where you can leave your luggage, shower & change - with a hair dryer too, which is free of charge.There are lockers to store hand luggage that costs €2. Our room was located in the new building, and was beautiful. Great size and very clean. The shower was big and had good water pressure. They provide lovely packages of shower gel, body cream and other extras. There was a safe but I didn’t use this, and a small fridge. The fridge worked but wasn’t cold enough for my preference. That me just being picky. TV in the room worked, however, it doesn’t link to the internet so was unable to use my Netflix etc. WiFi is available throughout the hotel, and for the size of the hotel, it works really fast. The only let down was the restaurant. We were half board. Breakfast was good - large variety. However, dinner was bit disappointing. There was a good variety of food, just some plates were bit bland. But that is the only negative part to the hotel. However, there are plenty of restaurants around the area. Would highly recommend the hotel to anyone.
Read More
Verified traveler
8.0
/10
Reviewed 31 week(s) ago
Hotels.com verified review
Great location and modern hotel. Close to shops and restaurants. We had a suite and the room was amazing with view to the garden and pool. Staff was very friendly. Food was delicious but can be very crowded at the restaurant. We would like to stay again at this hotel.
Faye
10.0
/10
Reviewed 31 week(s) ago
Hotels.com verified review
Hotel was easy to find, staff were very friendly and helpful when checking in. Service staff are also friendly & helpful. Rooms are very clean, everything you need. Food has been great. Would definitely return
Gary
Leisure Family
10.0
/10
Reviewed 32 week(s) ago
Expedia Group verified review
Well presented hotel with excellent staff.
Marie
Leisure with Friends
8.0
/10
Reviewed 32 week(s) ago
Expedia Group verified review
Staff are very helpful & friendly
Verified traveler
Friends and Family
4.0
/10
Reviewed 32 week(s) ago
Hotels.com verified review
Disappointing sums up my stay. Staff at check in ignored me when I arrived and when they did decide to check me in they were unfriendly and didn't provide any information about the property/amenities or where to go for the included meals etc. The aircon didn't work. The worst thing was the bed was the hardest bed I have ever slept on. I asked at reception for an extra duvet to make it more comfortable but when I went to ask at reception they were rude and said they were too busy so would send one to my room and it took over an hour to arrive. Some of the staff were nice but they did not make up for the staff who were rude. Overall I would describe the hotel as average so if you like a hard bed and don't expect helpful staff and get a cheap deal it would probably be ok but I won't be staying there again as it definitely doesn't deserve its 4 star status.
Read More
Anna
Leisure with Partner
6.0
/10
Reviewed 32 week(s) ago
Expedia Group verified review
At reception the staff was extremely nice and made us feel very welcome
The property is nice in appearance and clean; however some maintenance on details and also cleanings of areas surrounding the pool is required
The members of staff are really polite and keen to help in any way.
The cocktails are nice.
The food is the worst we ever had! Never tasted anything of this kind before and the wine is overpriced but not good at all!
The cutleries, dishes are not properly cleaned; some of them were still dirty and also with water left, simply disgusting
The standard of the restaurant not adequate for a 4 star hotel.
We were upgraded to a nice room towards the pool; however the usb on the right of the bed didn’t work and we couldn’t recharge one of our mobile. All sockets are shucko and we couldn’t plug our adapter for my hair dryer since the air dryer within the ensuite is really ridiculous! Again not for a 4 star hotel. We contacted the receptionist to request an adapter and we were told they didn’t had one and when we checked out I was explaining to the receptionist who in all answer told me addios! Yes addios! And good luck to whom enters those doors if you are use to the standards of proper 4-5 star hotel
A real pity for those hard working members of the staff
Read More
Holger
10.0
/10
Reviewed 33 week(s) ago
Hotels.com verified review
We've been visiting the Caballero for years and have never been disappointed. The food, rooms, and pool are all excellent and attentively run!
liza
Leisure with Partner
10.0
/10
Reviewed 33 week(s) ago
Expedia Group verified review
Very close to beach and public transport and taxi rank. Staff changed our coffe machine when it didnt work. Nice products in room evey day. Staff helped us as much as possible when we needed it. Very nice large selection on breakfast
Number of reviews per page
20
40
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Overall Ratings & Reviews BG Hotel Caballero
Other sources (960)
8.6
Very Good
From 960 reviews
Cleanliness
8.6
Room Comfort
8.2
Location
6.0
Service and Facilites
8.8
Sort by
Most Relevant
Preferences
See All
Traveler Reviews BG Hotel Caballero
Number of reviews per page
20
40
Top reviews
Jodie
Friends and Family
10.0
/10
Reviewed 14 week(s) ago
Hotels.com verified review
Lovely stay. Great location. Nice pool area. Had breakfast and dinner. Plenty of options and good for vegetarian. Clean room. Nice staff. Definitely staying again.
Mustafe Omar
10.0
/10
Reviewed 17 week(s) ago
Hotels.com verified review
Really enjoyed our stay, friendly staff and food was great.
Faye
10.0
/10
Reviewed 18 week(s) ago
Hotels.com verified review
Hotel overall was fabulous. Staff are very helpful and friendly, food is great and location is very good
Cornelia
10.0
/10
Reviewed 19 week(s) ago
Hotels.com verified review
Wir waren bereits zum 4x in dem Hotel und alles ist immer noch perfekt wie zuvor. Wir werden bestimmt wieder kommen.
Monika
Leisure Family
8.0
/10
Reviewed 20 week(s) ago
Expedia Group verified review
We really enjoyed our stay at this property. The location was excellent—just a short walk to the beach and right by a bus stop, which made getting to and from the airport and city center super easy. The hotel itself was nice and clean, and the breakfast offered a great variety each morning. The only downside was the sound isolation—we could hear quite a bit from neighboring rooms. Still, it didn’t take away from the overall experience, and we’d definitely stay here again!
Read More
John
Leisure with Partner
8.0
/10
Reviewed 24 week(s) ago
Expedia Group verified review
Lovely hotel, clean and the staff are very helpful.
Pernille
8.0
/10
Reviewed 24 week(s) ago
Hotels.com verified review
ganske udmærket
Martha
Leisure with Friends
8.0
/10
Reviewed 25 week(s) ago
Expedia Group verified review
Beautiful pool and grounds. Great proximity to beach. Parking was a nightmare.
Kirstie Danielle
Leisure with Friends
10.0
/10
Reviewed 27 week(s) ago
Expedia Group verified review
Staff were always very friendly and helpful. Room and breakfast were lovely although potentially could have done with breakfast starting earlier. Great spa and outdoor pool facility and only a short walking distance to the beach.
Elaine
Leisure with Friends
10.0
/10
Reviewed 28 week(s) ago
Expedia Group verified review
This was a fabulous property! The staff was so helpful and welcoming! Would definitely stay here again!
Per Leslie
Friends and Family
8.0
/10
Reviewed 29 week(s) ago
Hotels.com verified review
Beds very hard !!!!!!
Would appreciate if tables were advised by the stuff in the restaurant.
Food was good. Pool was clean.
Room was good but not huge, but great pool view.
Robyn
Leisure with Children
8.0
/10
Reviewed 29 week(s) ago
Expedia Group verified review
Hotel Cabellero was a lovely, clean hotel. Staff are really friendly and helpful. The main reception, toilets and bar areas are lovely, clean and plenty of space/seats. Only issue I found was that the kids pool was too deep for my son. However, pool area is lovely & clean. Food & drinks are reasonably priced and taste good. Unfortunately we were unable to check out late due to the hotel being so busy, however, they do have a room downstairs, where you can leave your luggage, shower & change - with a hair dryer too, which is free of charge.There are lockers to store hand luggage that costs €2. Our room was located in the new building, and was beautiful. Great size and very clean. The shower was big and had good water pressure. They provide lovely packages of shower gel, body cream and other extras. There was a safe but I didn’t use this, and a small fridge. The fridge worked but wasn’t cold enough for my preference. That me just being picky. TV in the room worked, however, it doesn’t link to the internet so was unable to use my Netflix etc. WiFi is available throughout the hotel, and for the size of the hotel, it works really fast. The only let down was the restaurant. We were half board. Breakfast was good - large variety. However, dinner was bit disappointing. There was a good variety of food, just some plates were bit bland. But that is the only negative part to the hotel. However, there are plenty of restaurants around the area. Would highly recommend the hotel to anyone.
Read More
Verified traveler
8.0
/10
Reviewed 31 week(s) ago
Hotels.com verified review
Great location and modern hotel. Close to shops and restaurants. We had a suite and the room was amazing with view to the garden and pool. Staff was very friendly. Food was delicious but can be very crowded at the restaurant. We would like to stay again at this hotel.
Faye
10.0
/10
Reviewed 31 week(s) ago
Hotels.com verified review
Hotel was easy to find, staff were very friendly and helpful when checking in. Service staff are also friendly & helpful. Rooms are very clean, everything you need. Food has been great. Would definitely return
Gary
Leisure Family
10.0
/10
Reviewed 32 week(s) ago
Expedia Group verified review
Well presented hotel with excellent staff.
Marie
Leisure with Friends
8.0
/10
Reviewed 32 week(s) ago
Expedia Group verified review
Staff are very helpful & friendly
Verified traveler
Friends and Family
4.0
/10
Reviewed 32 week(s) ago
Hotels.com verified review
Disappointing sums up my stay. Staff at check in ignored me when I arrived and when they did decide to check me in they were unfriendly and didn't provide any information about the property/amenities or where to go for the included meals etc. The aircon didn't work. The worst thing was the bed was the hardest bed I have ever slept on. I asked at reception for an extra duvet to make it more comfortable but when I went to ask at reception they were rude and said they were too busy so would send one to my room and it took over an hour to arrive. Some of the staff were nice but they did not make up for the staff who were rude. Overall I would describe the hotel as average so if you like a hard bed and don't expect helpful staff and get a cheap deal it would probably be ok but I won't be staying there again as it definitely doesn't deserve its 4 star status.
Read More
Anna
Leisure with Partner
6.0
/10
Reviewed 32 week(s) ago
Expedia Group verified review
At reception the staff was extremely nice and made us feel very welcome
The property is nice in appearance and clean; however some maintenance on details and also cleanings of areas surrounding the pool is required
The members of staff are really polite and keen to help in any way.
The cocktails are nice.
The food is the worst we ever had! Never tasted anything of this kind before and the wine is overpriced but not good at all!
The cutleries, dishes are not properly cleaned; some of them were still dirty and also with water left, simply disgusting
The standard of the restaurant not adequate for a 4 star hotel.
We were upgraded to a nice room towards the pool; however the usb on the right of the bed didn’t work and we couldn’t recharge one of our mobile. All sockets are shucko and we couldn’t plug our adapter for my hair dryer since the air dryer within the ensuite is really ridiculous! Again not for a 4 star hotel. We contacted the receptionist to request an adapter and we were told they didn’t had one and when we checked out I was explaining to the receptionist who in all answer told me addios! Yes addios! And good luck to whom enters those doors if you are use to the standards of proper 4-5 star hotel
A real pity for those hard working members of the staff
Read More
Holger
10.0
/10
Reviewed 33 week(s) ago
Hotels.com verified review
We've been visiting the Caballero for years and have never been disappointed. The food, rooms, and pool are all excellent and attentively run!
liza
Leisure with Partner
10.0
/10
Reviewed 33 week(s) ago
Expedia Group verified review
Very close to beach and public transport and taxi rank. Staff changed our coffe machine when it didnt work. Nice products in room evey day. Staff helped us as much as possible when we needed it. Very nice large selection on breakfast
Number of reviews per page
20
40