BlueBay Beach Club Aparthotel

Hotels
7.4
/10
Pleasant
710 reviews

What Guests Say About Their Stay

Craig

10.0
/ 10
Breakfast was decent and the staff were amazing and the facilities were good and clean though out. Would recommend for a nice relaxed quiet getaway

Anna

10.0
/ 10
My stay at the hotel was absolutely wonderful. Everything – from the décor to the cleanliness – was at the highest standard. The rooms are spacious, comfortable, and well-equipped. You can really see the attention to detail, which makes guests feel truly cared for. Food: The food at the hotel deserves special praise. Every meal was fresh, delicious, and beautifully presented. There’s a wide variety of dishes to choose from, so everyone can find something they enjoy. Breakfasts were rich and diverse, and dinners felt like a real culinary experience. Service: The staff were outstanding – polite, professional, and always ready to help. You can tell they genuinely care about their guests and do everything with a smile. Thanks to them, the whole stay was extremely pleasant. Summary: This hotel truly deserves the highest rating. Excellent food, impeccable service, and great comfort make it a place I would happily return to and wholeheartedly recommend to others.

M

10.0
/ 10
The place is super clean, the rooms, public areas, pool etc. We had half board and all the food was top quality and the staff were very attentive and hard working. I would certainly recommend Blue Bay Beach Club. Thank you all.
In the Area
See Map
Avda. Pablo Picasso Nº 6, San Agustin, San Bartolomé de Tirajana, Las Palmas, Canary Islands, Spain, 35107

Main Facilities

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Swimming Pool
24-Hour Front Desk
Parking
WiFi
Elevator
Staying at BlueBay Beach Club Aparthotel is a good choice when you are visiting San Bartolomé de Tirajana. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
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What's around BlueBay Beach Club Aparthotel

Avda. Pablo Picasso Nº 6, San Agustin, San Bartolomé de Tirajana, Las Palmas, Canary Islands, Spain, 35107
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Lobby BlueBay Beach Club Aparthotel
Exterior 2 BlueBay Beach Club Aparthotel

Discover More About BlueBay Beach Club Aparthotel

General


In San Bartolomé de Tirajana (Bahia Feliz)

Location


With a stay at BlueBay Beach Club Aparthotel in San Bartolomé de Tirajana (Bahia Feliz), you'll be within a 15-minute drive of Yumbo Shopping Center and English Beach. This hotel is 6 mi (9.7 km) from Maspalomas Dunes and 7.8 mi (12.6 km) from Maspalomas Lighthouse.

Attractions


Distances are displayed to the nearest 0.1 mile and kilometer.

Bahía Feliz - 0.3 km / 0.2 mi
Las Palmas Beaches - 1 km / 0.6 mi
El Aguila Beach - 1.6 km / 1 mi
Karting Club Gran Canaria - 1.9 km / 1.2 mi
Playa El Pirata - 2.5 km / 1.6 mi
Sioux City Park - 3.1 km / 1.9 mi
San Agustin Beach - 3.3 km / 2.1 mi
Sala Scala Gran Canaria Dinner Show - 3.6 km / 2.3 mi
Paseo Costa Canaria - 4.1 km / 2.5 mi
Las Burras Beach - 4.6 km / 2.9 mi
El Salvador Ecumenical Temple - 6.9 km / 4.3 mi
Kasbah Shopping Center - 7.3 km / 4.5 mi
Yumbo Shopping Center - 8.1 km / 5.1 mi
CITA Shopping Center - 8.7 km / 5.4 mi
Maspalomas Botanical Garden - 8.9 km / 5.5 mi

The preferred airport for BlueBay Beach Club Aparthotel is Gran Canaria Airport (LPA) - 23.5 km / 14.6 mi

Facilities


Take advantage of recreation opportunities including an outdoor pool and a fitness center. Additional amenities at this hotel include wireless internet access (surcharge) and gift shops/newsstands.

Business Facilities


Featured amenities include a 24-hour front desk, multilingual staff, and laundry facilities. Free self parking is available onsite.

Dining


Enjoy a meal at the restaurant, or stay in and take advantage of the hotel's room service (during limited hours). Unwind at the end of the day with a drink at the bar/lounge or the poolside bar. Buffet breakfasts are available daily from 8:00 AM to 11:00 AM for a fee.

Rooms


Make yourself at home in one of the 158 air-conditioned rooms featuring kitchenettes with microwaves and dishwashers. Rooms have private balconies. Wireless internet access (surcharge) keeps you connected, and flat-screen televisions are provided for your entertainment. Conveniences include phones, as well as safes and coffee/tea makers.

All facilities in BlueBay Beach Club Aparthotel

Bar, Cafe and Lounge BlueBay Beach Club Aparthotel
Bar, Cafe and Lounge
Swimming Pool BlueBay Beach Club Aparthotel
Swimming Pool
Fitness Center BlueBay Beach Club Aparthotel
Fitness Center
Common Space BlueBay Beach Club Aparthotel
Common Space
Lobby BlueBay Beach Club Aparthotel
Lobby

Things to Do

  • Shops
  • Outdoor pool
  • Garden

Food and Drinks

  • Poolside bar
  • Breakfast
  • Snack bar

General

  • Smoking area
  • Parking
  • Terrace

Accessibilty

  • Accessible parking
  • Accessible path of travel

Public Facilities

  • Safety deposit box
  • Elevator

Hotel Services

  • Multilingual staff
  • 24-hour Receptionist

Family-friendly Facilities

  • Children pool

Connectivity

  • Free WiFi

Nearby Facilities

  • Gift shop

Sports and Recreations

  • Fitness center

Accommodation Policy & General Information in BlueBay Beach Club Aparthotel

Important Note
Planning to check in outside the check-in time (such as early morning or late in the evening)? You can arrange it directly with the property!

Check-in/Check-out Time

Check-in:
16:00 - 00:00
Check-out:
Before 12:00

General Check-in Instructions

  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • This property accepts credit cards, debit cards, and cash
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
, This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.

Pets

Pets Not Allowed
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General Information

Popular Facilities
Swimming Pool, 24-Hour Front Desk, Parking, WiFi, Elevator
Check-In / Check-Out Time
From 16:00 - 00:00 - to 12:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at BlueBay Beach Club Aparthotel
158
Number of floors in BlueBay Beach Club Aparthotel
6
Another facilities in BlueBay Beach Club Aparthotel
Shops, Outdoor pool, Garden, Poolside bar, Breakfast

Frequently asked question in BlueBay Beach Club Aparthotel

What are available facilities at BlueBay Beach Club Aparthotel?
There are top facilites at BlueBay Beach Club Aparthotel such as Swimming Pool, 24-Hour Front Desk, Parking, WiFi, Elevator. (some may require extra charges)
What is normal check-in & check-out time at BlueBay Beach Club Aparthotel?
The standard check-in time at BlueBay Beach Club Aparthotel is starting from 16:00 - 00:00 while the latest check-out time is at Before 12:00
Does BlueBay Beach Club Aparthotel provide breakfast?
Yes, BlueBay Beach Club Aparthotel provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is the star rating of BlueBay Beach Club Aparthotel?
BlueBay Beach Club Aparthotel is a 4.0-star hotel.
How many floors does BlueBay Beach Club Aparthotel have?
BlueBay Beach Club Aparthotel has 6 floors.
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More Reviews from Other Guests in BlueBay Beach Club Aparthotel

7.4
Pleasant
From 710 reviews
Cleanliness

7.4

Room Comfort

7.2

Location

7.2

Service and Facilites

7.6

Sort by
Most Relevant
Preferences
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Traveler Reviews BlueBay Beach Club Aparthotel

Number of reviews per page
20
40
Top reviews
Craig
icon-
10.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

Breakfast was decent and the staff were amazing and the facilities were good and clean though out. Would recommend for a nice relaxed quiet getaway
Serghei
icon-
6.0
/10
Reviewed 18 week(s) ago

Hotels.com verified review

Hotel ,staff and amenities was ok.A lot of tlc needed all around. Food was low quality. No fruits or variety. But nice stay. Beware of steep hill walk upwards if you plan on going in and out. They have a nice overpriced shop downstairs.
Alex Ponvanibhom
icon-with Children
with Children
8.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

Staff was very friendly but the restaurant seemed to be struggling with refilling the food. The location is amazing with great views of aea and rhe swimming pool is very good. The apartment is very big and spacious. All the necessary amenities are there in the apartment.
Steven
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 22 week(s) ago

Expedia Group verified review

We had a lovey trip to this very good hotel
Mr Rajesh
icon-Leisure Family
Leisure Family
6.0
/10
Reviewed 22 week(s) ago

Expedia Group verified review

Friendly staff
Adrian
icon-Friends and Family Family
Friends and Family Family
8.0
/10
Reviewed 23 week(s) ago

Hotels.com verified review

Yes the room was clean and staff pleasant
Anna
icon-Friends and Family Family
Friends and Family Family
10.0
/10
Reviewed 36 week(s) ago

Hotels.com verified review

My stay at the hotel was absolutely wonderful. Everything – from the décor to the cleanliness – was at the highest standard. The rooms are spacious, comfortable, and well-equipped. You can really see the attention to detail, which makes guests feel truly cared for. Food: The food at the hotel deserves special praise. Every meal was fresh, delicious, and beautifully presented. There’s a wide variety of dishes to choose from, so everyone can find something they enjoy. Breakfasts were rich and diverse, and dinners felt like a real culinary experience. Service: The staff were outstanding – polite, professional, and always ready to help. You can tell they genuinely care about their guests and do everything with a smile. Thanks to them, the whole stay was extremely pleasant. Summary: This hotel truly deserves the highest rating. Excellent food, impeccable service, and great comfort make it a place I would happily return to and wholeheartedly recommend to others.
Read More
Verified traveler
icon-Friends and Family Family
Friends and Family Family
8.0
/10
Reviewed 49 week(s) ago

Hotels.com verified review

The hotel is nice but needs a bit of maintenance. Overall a very good location if you have a car, pool area is nice, rooms are spacious, nice big balcony and value for money.
Ian Shane
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 65 week(s) ago

Expedia Group verified review

Amazing and breathtaking views. This gem is tucked away in a small village that has everything within walking distance within 5 minutes. Puerto Rico and Mogan beaches are about a 20-30 minute drive away, so you'll want a rental car. The property is gorgeous and very family-friendly. However, the rooms are very dated, but it was perfect and offered all the amenities we were looking for on our vacation. The two-bedroom apartment was enough space for our family of five.
Read More
Daniel
icon-Leisure with Friends
Leisure with Friends
8.0
/10
Reviewed 67 week(s) ago

Expedia Group verified review

We had a nice stay here 21/03 - 24/03/2025 it’s a solid 7/8 out of 10. We paid a very reasonable price, all the staff were really nice, beds were comfy and clean, pool restaurant/bar was great and it’s a short walk to a beach, restaurants and shops. The view from the rooms is also great, particularly levels 2-6, rooms 16-20 on each level. Things that let it down were: 1. Pool is a big with plenty of sun loungers, but it’s a bit rough a round the edges. Missing and faded tiles, black grout etc. They are making some effort, and appear to be in the middle of resurfacing the area around the pool. 2. The rooms and bathrooms were clean but let down by fixtures that could do with replacing. E.g. Taps caked in limescale, rust stain on the bath from old fixtures, but everything worked. Over all we had a nice stay here and it was ideal for our long weekend. I would recommend it to others just be mindful of the points above, but for the price you can look past these.
Read More
flemming
icon-Leisure with Children
Leisure with Children
8.0
/10
Reviewed 71 week(s) ago

Expedia Group verified review

Nice hotel near the beach, breakfast dinner very good for a good price!
M
icon-with Partner
with Partner
10.0
/10
Reviewed 71 week(s) ago

Hotels.com verified review

The place is super clean, the rooms, public areas, pool etc. We had half board and all the food was top quality and the staff were very attentive and hard working. I would certainly recommend Blue Bay Beach Club. Thank you all.
Stefan
icon-Leisure Family
Leisure Family
6.0
/10
Reviewed 75 week(s) ago

Expedia Group verified review

Definitely not a 4 star hotel! Need refurbished immediately and pay some attention to details! The view it s wow as long you stay second floor or up! The food it s not the worst but are more to be improved. Even the canteen area it s a very small one! Be aware at the dinner you don’t have any drinks included iff you choose half-board. Try to make sure they give you the closest rooms from the desk office! Iff not you will get lost inside hotel! It s a verry big one and sometimes looks like a maze. Overall it s a 3 star hotel with a nice view and nothing else.
Read More
Yicet
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 83 week(s) ago

Expedia Group verified review

The rooms are very well distributed, very nice view and very quiet, we had a small problem with the air conditioning but the staff solved it immediately, I would definitely stay there again in the future.
peter
icon-with Partner
with Partner
10.0
/10
Reviewed 86 week(s) ago

Hotels.com verified review

Lovely hotel in a great setting, a little worn around the edges in places, rooms quite warm and the pool freezing but otherwise great value for money!
Nikitta
icon-Leisure with Children
Leisure with Children
4.0
/10
Reviewed 96 week(s) ago

Expedia Group verified review

hotel looks nice on pictures but is not worth the money they charge! Decor and facilities in room were dated/old fashioned, cleanliness was very poor housekeeping were not using good quality products where the toilets had a constant bad smell even after being cleaned. Only bedrooms had an AC (not much power) other rooms had fans which would not spin at speed. We didn’t get food included which turned out to be good as food was bland and limited options daily. Overall I wouldn’t recommend
Read More
Angelica
icon-Leisure with Partner
Leisure with Partner
6.0
/10
Reviewed 108 week(s) ago

Expedia Group verified review

Property is in a prime location, staff is very kind and polite. Loved every interaction with the staff. However the food is mediocre and most the amenity such as the hot tub was not Properly working our whole trip and the sauna was not available during our stay. There was construction in progess so it shows there are going to be improvements to the property.
Read More
Georges
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 118 week(s) ago

Expedia Group verified review

Great price and apartment
Natasha
icon-Leisure with Friends
Leisure with Friends
6.0
/10
Reviewed 126 week(s) ago

Expedia Group verified review

Nice hotel, large balcony, big swimming pool, friendly staff. But I won’t give this hotel 4 star! Maximum 3! Bed wasn’t comfortable at all, no shampoo or shower gel, only hand soap. no cleaner on Sundays, everything looks so old and dated need a good repairs and refurbishing. Not a big choice of food for dinner, breakfast was ok. Beach got rocks no good for swimming had to take a taxi for the nice sandy beaches. Nothing round the hotel, couple shops and cafes. Good place for retired people definitely not for young.
Read More
Rhian
icon-with Partner
with Partner
6.0
/10
Reviewed 146 week(s) ago

Hotels.com verified review

The apartment in itself was ok but did not have a ceiling fan in the living area and the air conditioning in the bedroom wasn’t very efficient. However, when we asked for a fan, it was immediately delivered to our room. The reception team was outstanding and made every effort to make things right: our shower wasn’t draining properly and the maintenance team sorted the problem very quickly. Although it looked inviting from afar, we did not use the pool as it had so many missing tiles and green ‘mildew’ on the water line. I understand that this is currently being addressed. The pool bar staff were very pleasant and friendly and the grounds around the area were well maintained. The cleaning team provided excellent service. The staff work very hard and must feel quite frustrated when they receive negative feedback about the general state of the hotel: it’s not their fault! The whole place needs a tremendous amount of money spent on it so that’s it lives up to its full potential, because it could be absolutely stunning!
Read More
Number of reviews per page
20
40

Ready to make up your mind?

Book Your Stay Now
Others 4 BlueBay Beach Club Aparthotel

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
7.4
Pleasant
From 710 reviews
Cleanliness

7.4

Room Comfort

7.2

Location

7.2

Service and Facilites

7.6

Sort by
Most Relevant
Preferences
See All

Traveler Reviews BlueBay Beach Club Aparthotel

Number of reviews per page
20
40
Top reviews
Craig
icon-
10.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

Breakfast was decent and the staff were amazing and the facilities were good and clean though out. Would recommend for a nice relaxed quiet getaway
Serghei
icon-
6.0
/10
Reviewed 18 week(s) ago

Hotels.com verified review

Hotel ,staff and amenities was ok.A lot of tlc needed all around. Food was low quality. No fruits or variety. But nice stay. Beware of steep hill walk upwards if you plan on going in and out. They have a nice overpriced shop downstairs.
Alex Ponvanibhom
icon-with Children
with Children
8.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

Staff was very friendly but the restaurant seemed to be struggling with refilling the food. The location is amazing with great views of aea and rhe swimming pool is very good. The apartment is very big and spacious. All the necessary amenities are there in the apartment.
Steven
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 22 week(s) ago

Expedia Group verified review

We had a lovey trip to this very good hotel
Mr Rajesh
icon-Leisure Family
Leisure Family
6.0
/10
Reviewed 22 week(s) ago

Expedia Group verified review

Friendly staff
Adrian
icon-Friends and Family Family
Friends and Family Family
8.0
/10
Reviewed 23 week(s) ago

Hotels.com verified review

Yes the room was clean and staff pleasant
Anna
icon-Friends and Family Family
Friends and Family Family
10.0
/10
Reviewed 36 week(s) ago

Hotels.com verified review

My stay at the hotel was absolutely wonderful. Everything – from the décor to the cleanliness – was at the highest standard. The rooms are spacious, comfortable, and well-equipped. You can really see the attention to detail, which makes guests feel truly cared for. Food: The food at the hotel deserves special praise. Every meal was fresh, delicious, and beautifully presented. There’s a wide variety of dishes to choose from, so everyone can find something they enjoy. Breakfasts were rich and diverse, and dinners felt like a real culinary experience. Service: The staff were outstanding – polite, professional, and always ready to help. You can tell they genuinely care about their guests and do everything with a smile. Thanks to them, the whole stay was extremely pleasant. Summary: This hotel truly deserves the highest rating. Excellent food, impeccable service, and great comfort make it a place I would happily return to and wholeheartedly recommend to others.
Read More
Verified traveler
icon-Friends and Family Family
Friends and Family Family
8.0
/10
Reviewed 49 week(s) ago

Hotels.com verified review

The hotel is nice but needs a bit of maintenance. Overall a very good location if you have a car, pool area is nice, rooms are spacious, nice big balcony and value for money.
Ian Shane
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 65 week(s) ago

Expedia Group verified review

Amazing and breathtaking views. This gem is tucked away in a small village that has everything within walking distance within 5 minutes. Puerto Rico and Mogan beaches are about a 20-30 minute drive away, so you'll want a rental car. The property is gorgeous and very family-friendly. However, the rooms are very dated, but it was perfect and offered all the amenities we were looking for on our vacation. The two-bedroom apartment was enough space for our family of five.
Read More
Daniel
icon-Leisure with Friends
Leisure with Friends
8.0
/10
Reviewed 67 week(s) ago

Expedia Group verified review

We had a nice stay here 21/03 - 24/03/2025 it’s a solid 7/8 out of 10. We paid a very reasonable price, all the staff were really nice, beds were comfy and clean, pool restaurant/bar was great and it’s a short walk to a beach, restaurants and shops. The view from the rooms is also great, particularly levels 2-6, rooms 16-20 on each level. Things that let it down were: 1. Pool is a big with plenty of sun loungers, but it’s a bit rough a round the edges. Missing and faded tiles, black grout etc. They are making some effort, and appear to be in the middle of resurfacing the area around the pool. 2. The rooms and bathrooms were clean but let down by fixtures that could do with replacing. E.g. Taps caked in limescale, rust stain on the bath from old fixtures, but everything worked. Over all we had a nice stay here and it was ideal for our long weekend. I would recommend it to others just be mindful of the points above, but for the price you can look past these.
Read More
flemming
icon-Leisure with Children
Leisure with Children
8.0
/10
Reviewed 71 week(s) ago

Expedia Group verified review

Nice hotel near the beach, breakfast dinner very good for a good price!
M
icon-with Partner
with Partner
10.0
/10
Reviewed 71 week(s) ago

Hotels.com verified review

The place is super clean, the rooms, public areas, pool etc. We had half board and all the food was top quality and the staff were very attentive and hard working. I would certainly recommend Blue Bay Beach Club. Thank you all.
Stefan
icon-Leisure Family
Leisure Family
6.0
/10
Reviewed 75 week(s) ago

Expedia Group verified review

Definitely not a 4 star hotel! Need refurbished immediately and pay some attention to details! The view it s wow as long you stay second floor or up! The food it s not the worst but are more to be improved. Even the canteen area it s a very small one! Be aware at the dinner you don’t have any drinks included iff you choose half-board. Try to make sure they give you the closest rooms from the desk office! Iff not you will get lost inside hotel! It s a verry big one and sometimes looks like a maze. Overall it s a 3 star hotel with a nice view and nothing else.
Read More
Yicet
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 83 week(s) ago

Expedia Group verified review

The rooms are very well distributed, very nice view and very quiet, we had a small problem with the air conditioning but the staff solved it immediately, I would definitely stay there again in the future.
peter
icon-with Partner
with Partner
10.0
/10
Reviewed 86 week(s) ago

Hotels.com verified review

Lovely hotel in a great setting, a little worn around the edges in places, rooms quite warm and the pool freezing but otherwise great value for money!
Nikitta
icon-Leisure with Children
Leisure with Children
4.0
/10
Reviewed 96 week(s) ago

Expedia Group verified review

hotel looks nice on pictures but is not worth the money they charge! Decor and facilities in room were dated/old fashioned, cleanliness was very poor housekeeping were not using good quality products where the toilets had a constant bad smell even after being cleaned. Only bedrooms had an AC (not much power) other rooms had fans which would not spin at speed. We didn’t get food included which turned out to be good as food was bland and limited options daily. Overall I wouldn’t recommend
Read More
Angelica
icon-Leisure with Partner
Leisure with Partner
6.0
/10
Reviewed 108 week(s) ago

Expedia Group verified review

Property is in a prime location, staff is very kind and polite. Loved every interaction with the staff. However the food is mediocre and most the amenity such as the hot tub was not Properly working our whole trip and the sauna was not available during our stay. There was construction in progess so it shows there are going to be improvements to the property.
Read More
Georges
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 118 week(s) ago

Expedia Group verified review

Great price and apartment
Natasha
icon-Leisure with Friends
Leisure with Friends
6.0
/10
Reviewed 126 week(s) ago

Expedia Group verified review

Nice hotel, large balcony, big swimming pool, friendly staff. But I won’t give this hotel 4 star! Maximum 3! Bed wasn’t comfortable at all, no shampoo or shower gel, only hand soap. no cleaner on Sundays, everything looks so old and dated need a good repairs and refurbishing. Not a big choice of food for dinner, breakfast was ok. Beach got rocks no good for swimming had to take a taxi for the nice sandy beaches. Nothing round the hotel, couple shops and cafes. Good place for retired people definitely not for young.
Read More
Rhian
icon-with Partner
with Partner
6.0
/10
Reviewed 146 week(s) ago

Hotels.com verified review

The apartment in itself was ok but did not have a ceiling fan in the living area and the air conditioning in the bedroom wasn’t very efficient. However, when we asked for a fan, it was immediately delivered to our room. The reception team was outstanding and made every effort to make things right: our shower wasn’t draining properly and the maintenance team sorted the problem very quickly. Although it looked inviting from afar, we did not use the pool as it had so many missing tiles and green ‘mildew’ on the water line. I understand that this is currently being addressed. The pool bar staff were very pleasant and friendly and the grounds around the area were well maintained. The cleaning team provided excellent service. The staff work very hard and must feel quite frustrated when they receive negative feedback about the general state of the hotel: it’s not their fault! The whole place needs a tremendous amount of money spent on it so that’s it lives up to its full potential, because it could be absolutely stunning!
Read More
Number of reviews per page
20
40