Eurostars Gran Madrid

Hotels
8.6
/10
Very Good
614 reviews

What Guests Say About Their Stay

Sandra

10.0
/ 10
Buen servicio e instalaciones en buen estado de mantenimiento. Muy conveniente la distancia al aeropuerto y demás lugares
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Daryl

10.0
/ 10
Main floor room was a little noisy in the morning across from the breakfast buffet. All in all great value stay. Would stay again

john

10.0
/ 10
The staff are very helpful. Very clean hotel. I always stay here when in Madrid on business. close to shops and cafes.
In the Area
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Avenida de la Vega, 22, Alcobendas, Community of Madrid, Madrid, Spain, 28108

Main Facilities

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Restaurant
24-Hour Front Desk
WiFi
Eurostars Gran Madrid is located in area / city Alcobendas. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
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What's around Eurostars Gran Madrid

Avenida de la Vega, 22, Alcobendas, Community of Madrid, Madrid, Spain, 28108
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Location


Eurostars Gran Madrid is located in area / city Alcobendas.

About Eurostars Gran Madrid

Be ready to get the unforgettable stay experience by its exclusive service, completed by a full range of facilities to cater all your needs.

The hotel’s fitness center is a must-try during your stay here.

24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

Savor your favorite dishes with special cuisines from Eurostars Gran Madrid exclusively for you.

Eurostars Gran Madrid is a hotel with great comfort and excellent service according to most hotel's guests.

Enjoy luxurious treats and incomparable experience by staying at Eurostars Gran Madrid.

All facilities in Eurostars Gran Madrid

Others Eurostars Gran Madrid
Others

Hotel Services

  • Laundry service
  • Welcoming drinks
  • Tours
  • Luggage storage
  • 24-hour Receptionist
  • Concierge

Public Facilities

  • Others
  • Coffee shop
  • Restaurant
  • Smoke-free area
  • Safety deposit box

Business Facilities

  • Meeting rooms
  • Business center
  • Conference rooms

Food and Drinks

  • Bar
  • Breakfast

General

  • Parking
  • Parking (surcharge)

Things to Do

  • Garden

Connectivity

  • Free WiFi

In-room Facilities

  • TV

Sports and Recreations

  • Fitness center

Accommodation Policy & General Information in Eurostars Gran Madrid

Important Note
  • Fee for buffet breakfast: approximately EUR 13 per person
  • Covered self parking fee: EUR 12.00 per day
  • Rollaway bed fee: EUR 20.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • This property accepts credit cards, debit cards, and cash
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.

The following facilities are closed on Monday, Tuesday, Wednesday, Thursday, and Sunday:
  • Bar/lounge

Hotel only accepts guests with minimum age of 18

Check-in/Check-out Time

Check-in:
From 15:00
Check-out:
Before 12:00
Hotel policy is not yet available.

General Information

Popular Facilities
Restaurant, 24-Hour Front Desk, WiFi
Check-In / Check-Out Time
From 15:00 - to 12:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at Eurostars Gran Madrid
100
Number of floors in Eurostars Gran Madrid
4
Another facilities in Eurostars Gran Madrid
Laundry service, Welcoming drinks, Tours, Luggage storage, 24-hour Receptionist

Frequently asked question in Eurostars Gran Madrid

What are available facilities at Eurostars Gran Madrid?
There are top facilites at Eurostars Gran Madrid such as Restaurant, 24-Hour Front Desk, WiFi. (some may require extra charges)
What is normal check-in & check-out time at Eurostars Gran Madrid?
The standard check-in time at Eurostars Gran Madrid is starting from From 15:00 while the latest check-out time is at Before 12:00
Does Eurostars Gran Madrid provide breakfast?
Yes, Eurostars Gran Madrid provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is the star rating of Eurostars Gran Madrid?
Eurostars Gran Madrid is a 4.0-star hotel.
How many floors does Eurostars Gran Madrid have?
Eurostars Gran Madrid has 4 floors.
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More Reviews from Other Guests in Eurostars Gran Madrid

8.6
Very Good
From 614 reviews
Cleanliness

9.0

Room Comfort

8.8

Location

8.4

Service and Facilites

8.8

Sort by
Most Relevant
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Traveler Reviews Eurostars Gran Madrid

Number of reviews per page
20
40
Top reviews
Alejandra
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 27 week(s) ago

Expedia Group verified review

Good breakfast
Verified traveler
icon-Business
Business
10.0
/10
Reviewed 28 week(s) ago

Expedia Group verified review

All ok
Victor Avalos
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 28 week(s) ago

Expedia Group verified review

Great service from all the staff!
Marbelle
icon-Leisure
Leisure
6.0
/10
Reviewed 40 week(s) ago

Expedia Group verified review

Hotel is nice and conveniently located. However the room I was giving was next to the elevator and the stairs, and I didn’t get any rest! Finally on the last nite I requested to be changed to a different room and they kindly moved me. Also the breakfast is very basic, not many choices.
Sonia
10.0
/10
Reviewed 41 week(s) ago

Expedia Group verified review

The personal was excellent
Wayne
icon-Business
Business
8.0
/10
Reviewed 51 week(s) ago

Expedia Group verified review

No hot water in show 3 days during the stay.
tony
icon-Business
Business
6.0
/10
Reviewed 54 week(s) ago

Hotels.com verified review

First of all I want to say the service was fantastic. The staff were very very good. But, this hotel is in a business district, I had to work half day from the hotel room, there are no kettles in the hotel rooms to boil water, no coffee or tea making facilities. That is insane! I’ve never seen anything like it. Also, the restaurant isn’t open on Friday nights! I tried to get room service and it’s only for two hours every night but not Friday Saturday Sundays. I won’t stay again.
Read More
Mohammad Taimoor
icon-Business
Business
8.0
/10
Reviewed 58 week(s) ago

Expedia Group verified review

Excellent customer service, good room. Restaurant/Bar is a little under-whelming
Erick
8.0
/10
Reviewed 63 week(s) ago

Hotels.com verified review

Modern facilities, spacious and clean room, good temperature, bathroom was luxurious and clean. Breakfast buffet was okay, better than average. Our only complain was that the beds and pillows were not comfortable. They were very thin (considering it's supposed to be a 4 star hotel). This by itself will make it difficult to come back.
Read More
Sandra
10.0
/10
Reviewed 63 week(s) ago

Expedia Group verified review

Buen servicio e instalaciones en buen estado de mantenimiento. Muy conveniente la distancia al aeropuerto y demás lugares
Raul
icon-Business and Leisure
Business and Leisure
8.0
/10
Reviewed 69 week(s) ago

Expedia Group verified review

Room 017 was a very noisy one, open to the restaurant in the basement and the lobby. Room also smelled funny and I had to sleep with the window open
Michel
icon-Business
Business
10.0
/10
Reviewed 75 week(s) ago

Expedia Group verified review

I like it is around the corner from my office
Enrique Alberto Arias
10.0
/10
Reviewed 76 week(s) ago

Expedia Group verified review

.
Daryl
icon-Business and Leisure
Business and Leisure
10.0
/10
Reviewed 76 week(s) ago

Expedia Group verified review

Main floor room was a little noisy in the morning across from the breakfast buffet. All in all great value stay. Would stay again
john
10.0
/10
Reviewed 79 week(s) ago

Expedia Group verified review

The staff are very helpful. Very clean hotel. I always stay here when in Madrid on business. close to shops and cafes.
PRIYA
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 87 week(s) ago

Expedia Group verified review

First time in SPAIN !! started from Madrid Loved it !! Would definitely recommed staying here ..easy access to metro. Even during night time 15 mins walking from metro to the hotel very safe. Hotel staff was Excellent!! We had breakfast for 2 days ...good food. I am very picky with cleanliness but the hotel was very clean. Overall we enjoyed our stay at the hotel ⭐️⭐️⭐️⭐️⭐️
Read More
Houssine
8.0
/10
Reviewed 87 week(s) ago

Expedia Group verified review

Good staff. Need to think about food for guests that don’t want to leave the hotel.
Mara
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 88 week(s) ago

Expedia Group verified review

Great housekeeping, rooms great size. Although shower are steep to climb in, but bathroom size great. The location is not touristy, but has a nearby grocery store and restaurants to dine in. Walkable distance to La Moraleja metro station and Uber ride to nearby other stations.
Gisli Jon
10.0
/10
Reviewed 91 week(s) ago

Hotels.com verified review

Just one night but good
Richard
icon-Leisure with Children
Leisure with Children
10.0
/10
Reviewed 101 week(s) ago

Expedia Group verified review

Another great Eurostars we’ve stayed while in Spain. Buffet breakfast has always great selection, delicious and more than adequate. Room is spotless and bed is comfortable. Lemon/orange infused drinking water in lobby is appreciated. Thanks Eurostars, we had a wonderful stay!
Number of reviews per page
20
40

Ready to make up your mind?

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Others 4 Eurostars Gran Madrid

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
8.6
Very Good
From 614 reviews
Cleanliness

9.0

Room Comfort

8.8

Location

8.4

Service and Facilites

8.8

Sort by
Most Relevant
Preferences
See All

Traveler Reviews Eurostars Gran Madrid

Number of reviews per page
20
40
Top reviews
Alejandra
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 27 week(s) ago

Expedia Group verified review

Good breakfast
Verified traveler
icon-Business
Business
10.0
/10
Reviewed 28 week(s) ago

Expedia Group verified review

All ok
Victor Avalos
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 28 week(s) ago

Expedia Group verified review

Great service from all the staff!
Marbelle
icon-Leisure
Leisure
6.0
/10
Reviewed 40 week(s) ago

Expedia Group verified review

Hotel is nice and conveniently located. However the room I was giving was next to the elevator and the stairs, and I didn’t get any rest! Finally on the last nite I requested to be changed to a different room and they kindly moved me. Also the breakfast is very basic, not many choices.
Sonia
10.0
/10
Reviewed 41 week(s) ago

Expedia Group verified review

The personal was excellent
Wayne
icon-Business
Business
8.0
/10
Reviewed 51 week(s) ago

Expedia Group verified review

No hot water in show 3 days during the stay.
tony
icon-Business
Business
6.0
/10
Reviewed 54 week(s) ago

Hotels.com verified review

First of all I want to say the service was fantastic. The staff were very very good. But, this hotel is in a business district, I had to work half day from the hotel room, there are no kettles in the hotel rooms to boil water, no coffee or tea making facilities. That is insane! I’ve never seen anything like it. Also, the restaurant isn’t open on Friday nights! I tried to get room service and it’s only for two hours every night but not Friday Saturday Sundays. I won’t stay again.
Read More
Mohammad Taimoor
icon-Business
Business
8.0
/10
Reviewed 58 week(s) ago

Expedia Group verified review

Excellent customer service, good room. Restaurant/Bar is a little under-whelming
Erick
8.0
/10
Reviewed 63 week(s) ago

Hotels.com verified review

Modern facilities, spacious and clean room, good temperature, bathroom was luxurious and clean. Breakfast buffet was okay, better than average. Our only complain was that the beds and pillows were not comfortable. They were very thin (considering it's supposed to be a 4 star hotel). This by itself will make it difficult to come back.
Read More
Sandra
10.0
/10
Reviewed 63 week(s) ago

Expedia Group verified review

Buen servicio e instalaciones en buen estado de mantenimiento. Muy conveniente la distancia al aeropuerto y demás lugares
Raul
icon-Business and Leisure
Business and Leisure
8.0
/10
Reviewed 69 week(s) ago

Expedia Group verified review

Room 017 was a very noisy one, open to the restaurant in the basement and the lobby. Room also smelled funny and I had to sleep with the window open
Michel
icon-Business
Business
10.0
/10
Reviewed 75 week(s) ago

Expedia Group verified review

I like it is around the corner from my office
Enrique Alberto Arias
10.0
/10
Reviewed 76 week(s) ago

Expedia Group verified review

.
Daryl
icon-Business and Leisure
Business and Leisure
10.0
/10
Reviewed 76 week(s) ago

Expedia Group verified review

Main floor room was a little noisy in the morning across from the breakfast buffet. All in all great value stay. Would stay again
john
10.0
/10
Reviewed 79 week(s) ago

Expedia Group verified review

The staff are very helpful. Very clean hotel. I always stay here when in Madrid on business. close to shops and cafes.
PRIYA
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 87 week(s) ago

Expedia Group verified review

First time in SPAIN !! started from Madrid Loved it !! Would definitely recommed staying here ..easy access to metro. Even during night time 15 mins walking from metro to the hotel very safe. Hotel staff was Excellent!! We had breakfast for 2 days ...good food. I am very picky with cleanliness but the hotel was very clean. Overall we enjoyed our stay at the hotel ⭐️⭐️⭐️⭐️⭐️
Read More
Houssine
8.0
/10
Reviewed 87 week(s) ago

Expedia Group verified review

Good staff. Need to think about food for guests that don’t want to leave the hotel.
Mara
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 88 week(s) ago

Expedia Group verified review

Great housekeeping, rooms great size. Although shower are steep to climb in, but bathroom size great. The location is not touristy, but has a nearby grocery store and restaurants to dine in. Walkable distance to La Moraleja metro station and Uber ride to nearby other stations.
Gisli Jon
10.0
/10
Reviewed 91 week(s) ago

Hotels.com verified review

Just one night but good
Richard
icon-Leisure with Children
Leisure with Children
10.0
/10
Reviewed 101 week(s) ago

Expedia Group verified review

Another great Eurostars we’ve stayed while in Spain. Buffet breakfast has always great selection, delicious and more than adequate. Room is spotless and bed is comfortable. Lemon/orange infused drinking water in lobby is appreciated. Thanks Eurostars, we had a wonderful stay!
Number of reviews per page
20
40