Grupotel Acapulco Playa - Adults only

Hotels
8.8
/10
Very Good
188 reviews
In the Area
See Map
Carrer Costa Brava, 2, Palma de Mallorca, Palma de Mallorca, Mallorca, Balearic Islands, Spain, 7610

Main Facilities

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Swimming Pool
Restaurant
24-Hour Front Desk
WiFi
Elevator
Grupotel Acapulco Playa - Adults only is a hotel is located at Palma de Mallorca. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
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What's around Grupotel Acapulco Playa - Adults only

Carrer Costa Brava, 2, Palma de Mallorca, Palma de Mallorca, Mallorca, Balearic Islands, Spain, 7610
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Location


Grupotel Acapulco Playa - Adults only is a hotel is located at Palma de Mallorca.

About Grupotel Acapulco Playa - Adults only

Be ready to get the unforgettable stay experience by its exclusive service, completed by a full range of facilities to cater all your needs.

Have an enjoyable and relaxing day at the pool, whether you’re traveling solo or with your loved ones.

Get the best deal for finest quality of spa treatment to unwind and rejuvenate yourself.

24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

Savor your favorite dishes with special cuisines from Grupotel Acapulco Playa - Adults only exclusively for you.

Grupotel Acapulco Playa - Adults only is a hotel with great comfort and excellent service according to most hotel's guests.

Get precious and unforgettable moment during your stay at Grupotel Acapulco Playa - Adults only.

All facilities in Grupotel Acapulco Playa - Adults only

Others Grupotel Acapulco Playa - Adults only
Others

Things to Do

  • Outdoor pool
  • Indoor pool
  • Garden
  • Spa
  • Sauna
  • Steam room
  • Pool sun loungers

Hotel Services

  • Laundry service
  • Tours
  • Luggage storage
  • Multilingual staff
  • 24-hour Receptionist
  • Concierge

Food and Drinks

  • Bar
  • Poolside bar
  • Breakfast
  • Snack bar

Public Facilities

  • Others
  • Restaurant
  • Safety deposit box
  • Elevator

General

  • Smoking area
  • Terrace

Transportation

  • Area shuttle with surcharge

Connectivity

  • Free WiFi

In-room Facilities

  • TV

Accommodation Policy & General Information in Grupotel Acapulco Playa - Adults only

Important Note
  • Fee for buffet breakfast: approximately EUR 10 per person

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the local government and will be collected at the property. The tax is reduced by 50% after the 8th night of stay and children under 16 years of age are exempt. Other exemptions and reductions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: From 1 November - 30 April, EUR 0.83 per person, per night , up to 9 nights, and EUR 0.41 thereafter. This tax does not apply to children under 16 years of age.
  • A tax is imposed by the city: From 1 May - 31 October, EUR 3.30 per person, per night, up to 9 nights, and EUR 1.65 thereafter. This tax does not apply to children under 16 years of age.

We have included all charges provided to us by the property.

  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • This property accepts credit cards and debit cards; cash is not accepted
  • Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
  • Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Please note this property enforces a strict dress code in its dining outlets. In the evening, men should wear pants, long or short-sleeved collared shirts, and appropriate footwear.

Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation. Information provided by the property may be translated using automated translation tools.

Hotel only accepts guests with minimum age of 18

Check-in/Check-out Time

Check-in:
From 15:00
Check-out:
Before 11:00
Hotel policy is not yet available.

General Information

Popular Facilities
Swimming Pool, Restaurant, 24-Hour Front Desk, WiFi, Elevator
Check-In / Check-Out Time
From 15:00 - to 11:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at Grupotel Acapulco Playa - Adults only
180
Number of floors in Grupotel Acapulco Playa - Adults only
5
Another facilities in Grupotel Acapulco Playa - Adults only
Outdoor pool, Indoor pool, Garden, Spa, Sauna

Frequently asked question in Grupotel Acapulco Playa - Adults only

What are available facilities at Grupotel Acapulco Playa - Adults only?
There are top facilites at Grupotel Acapulco Playa - Adults only such as Swimming Pool, Restaurant, 24-Hour Front Desk, WiFi, Elevator. (some may require extra charges)
What is normal check-in & check-out time at Grupotel Acapulco Playa - Adults only?
The standard check-in time at Grupotel Acapulco Playa - Adults only is starting from From 15:00 while the latest check-out time is at Before 11:00
Does Grupotel Acapulco Playa - Adults only provide breakfast?
Yes, Grupotel Acapulco Playa - Adults only provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is the star rating of Grupotel Acapulco Playa - Adults only?
Grupotel Acapulco Playa - Adults only is a 4.0-star hotel.
How many floors does Grupotel Acapulco Playa - Adults only have?
Grupotel Acapulco Playa - Adults only has 5 floors.
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More Reviews from Other Guests in Grupotel Acapulco Playa - Adults only

8.8
Very Good
From 188 reviews
Cleanliness

8.8

Room Comfort

8.4

Location

9.6

Service and Facilites

9.0

Sort by
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Traveler Reviews Grupotel Acapulco Playa - Adults only

Number of reviews per page
20
40
Top reviews
Ian
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

Rooms were very clean and updated, bedroom walls were thin if you have noisy neighbours. Breakfast food was good with plenty of choice. We went off season so not much around.
Michal
10.0
/10
Reviewed 18 week(s) ago

Hotels.com verified review

A very nice hotel, in great location and very good breakfast !
Paul Malcolm
icon-Leisure
Leisure
10.0
/10
Reviewed 22 week(s) ago

Expedia Group verified review

2nd visit to Acapulco hotel, and looking to book another, as I had such a pleasant stay. Room was pleasant and the lighting was good. TV had several English channels as well as German Italian and Austrian. Food was excellent, with a great deal of choice. Entertainment was reasonable but not to travel for. Indoor pool quite small but warm, with a Jacuzzi, sauna and steam room, but don't forget that people don't bother with costumes when using the sauna etc here, it's quite accepted. Parking near the hotel is difficult, even in November, I don't think I'd try in high season. Bus (25) to Palma over the road takes max 30 minutes and costs 2 euro, some terminate by cathedral (Placa reina) or others go round the inner ring road (avenidas?) to Placa de espana. Airport bus stops very close too, but I think that is 5 euro.
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Dimitrios
10.0
/10
Reviewed 36 week(s) ago

Hotels.com verified review

From the time we arrived to the time we left the treatment we received was impecible.
Faith
10.0
/10
Reviewed 36 week(s) ago

Expedia Group verified review

Close to airport and nice beach near by
Catherine
10.0
/10
Reviewed 38 week(s) ago

Expedia Group verified review

Lovely stay with friendly staff. There were beautiful views and easy transport links into the centre of Palma.
claire
10.0
/10
Reviewed 48 week(s) ago

Expedia Group verified review

The staff were lovely. The hotel was modern and the attention to small details was really appreciated. Quiet at night. Location brill. Definitely recommend!!
ivan
10.0
/10
Reviewed 71 week(s) ago

Hotels.com verified review

posto rilassante personale gentile e di grande aiuto
Denise
icon-Business and Leisure
Business and Leisure
10.0
/10
Reviewed 115 week(s) ago

Expedia Group verified review

Second time staying at this hotel cant complain would stay again.
Heather
10.0
/10
Reviewed 117 week(s) ago

Hotels.com verified review

We had a wonderful stay at the Grupotel Acapulco the service/staff are excellent .. friendly, helpful & very profesional. We had a side facing room with partial sea view & lovely balcony The food was delicious with so much choice. We look forward to a return visit as soon as possible. The only negatives were .. the room was rather small for a superior grade room & the hotel don't supply quality bathroom products ( shampoo conditioner etc) But everything else was perfect for us.
Read More
Gary james
icon-Leisure
Leisure
10.0
/10
Reviewed 132 week(s) ago

Expedia Group verified review

Loved the location ,next to beach
Joanna
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 190 week(s) ago

Expedia Group verified review

The location of this property was fantastic - just a short walk in either direction to lots of restaurants and bars, and the beach directly opposite. The pool area was lovely and very relaxing. Our room was quite a small corner room right by the elevator, so we were woken up most mornings by noise from guests and the cleaners. Because our room was so small, our heads were right by the wall so this was quite disturbing for us. We would stay here again but would request a bigger room further away from the elevator.
Read More
Karen
10.0
/10
Reviewed 202 week(s) ago

Hotels.com verified review

Beautiful hotel!
Jacqueline
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 203 week(s) ago

Expedia Group verified review

We very much enjoyed our stay. the staff were all very helpful and friendly and couldn't be nicer. The breakfast buffet was amazing the options were above and beyond what I expected. The atmosphere was great. The room was small, but we were barley there and would rather be outside enjoying the beautiful view of the ocean. I have no complaints at all and would definitely recommend this hotel.
Read More
Verified traveler
icon-Leisure
Leisure
8.0
/10
Reviewed 243 week(s) ago

Expedia Group verified review

This is a good, standard 4 star hotel but it's a basic one. The Staff are very helpful and polite and the hotel is clean but I feel like some things a little old. The beds are very squeaky and move about if you roll over during the night. The marble floors in the hallway outside the bedrooms are so tacky that you can hear the squeaking of shoes from every single person that walks outside! And I'm a heavy sleeper! The Spa is not a Spa.They have no services, just an indoor pool/hot tub and Sauna. That was disappointing. All in all a decent hotel but just lacing that extra to compete with the bigger 4-star hotels
Read More
Verified traveler
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 245 week(s) ago

Expedia Group verified review

Excellent customer service, quality of the bedrooms is really good and breakfast served is varied.
Verified traveler
8.0
/10
Reviewed 340 week(s) ago

Hotels.com verified review

Nice hotel and good staff!
Ana
10.0
/10
Reviewed 378 week(s) ago

Expedia Group verified review

Thank you so much I’ll definitely come back Staff very friendly especially “Mario” . I’ll recommend it to my friends and family
Verified traveler
6.0
/10
Reviewed 383 week(s) ago

Expedia Group verified review

Close to the beach, not so nice dinner, very small room, poor quality toiletries, very basic room with no tea, coffee, kettle, iron, etc
andrew
8.0
/10
Reviewed 400 week(s) ago

Expedia Group verified review

Right on the beach . lovely area, fantastic breakfast , buffet some nice restaurant and pubs bars near by .
Number of reviews per page
20
40

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Others 4 Grupotel Acapulco Playa - Adults only

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
8.8
Very Good
From 188 reviews
Cleanliness

8.8

Room Comfort

8.4

Location

9.6

Service and Facilites

9.0

Sort by
Most Relevant
Preferences
See All

Traveler Reviews Grupotel Acapulco Playa - Adults only

Number of reviews per page
20
40
Top reviews
Ian
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

Rooms were very clean and updated, bedroom walls were thin if you have noisy neighbours. Breakfast food was good with plenty of choice. We went off season so not much around.
Michal
10.0
/10
Reviewed 18 week(s) ago

Hotels.com verified review

A very nice hotel, in great location and very good breakfast !
Paul Malcolm
icon-Leisure
Leisure
10.0
/10
Reviewed 22 week(s) ago

Expedia Group verified review

2nd visit to Acapulco hotel, and looking to book another, as I had such a pleasant stay. Room was pleasant and the lighting was good. TV had several English channels as well as German Italian and Austrian. Food was excellent, with a great deal of choice. Entertainment was reasonable but not to travel for. Indoor pool quite small but warm, with a Jacuzzi, sauna and steam room, but don't forget that people don't bother with costumes when using the sauna etc here, it's quite accepted. Parking near the hotel is difficult, even in November, I don't think I'd try in high season. Bus (25) to Palma over the road takes max 30 minutes and costs 2 euro, some terminate by cathedral (Placa reina) or others go round the inner ring road (avenidas?) to Placa de espana. Airport bus stops very close too, but I think that is 5 euro.
Read More
Dimitrios
10.0
/10
Reviewed 36 week(s) ago

Hotels.com verified review

From the time we arrived to the time we left the treatment we received was impecible.
Faith
10.0
/10
Reviewed 36 week(s) ago

Expedia Group verified review

Close to airport and nice beach near by
Catherine
10.0
/10
Reviewed 38 week(s) ago

Expedia Group verified review

Lovely stay with friendly staff. There were beautiful views and easy transport links into the centre of Palma.
claire
10.0
/10
Reviewed 48 week(s) ago

Expedia Group verified review

The staff were lovely. The hotel was modern and the attention to small details was really appreciated. Quiet at night. Location brill. Definitely recommend!!
ivan
10.0
/10
Reviewed 71 week(s) ago

Hotels.com verified review

posto rilassante personale gentile e di grande aiuto
Denise
icon-Business and Leisure
Business and Leisure
10.0
/10
Reviewed 115 week(s) ago

Expedia Group verified review

Second time staying at this hotel cant complain would stay again.
Heather
10.0
/10
Reviewed 117 week(s) ago

Hotels.com verified review

We had a wonderful stay at the Grupotel Acapulco the service/staff are excellent .. friendly, helpful & very profesional. We had a side facing room with partial sea view & lovely balcony The food was delicious with so much choice. We look forward to a return visit as soon as possible. The only negatives were .. the room was rather small for a superior grade room & the hotel don't supply quality bathroom products ( shampoo conditioner etc) But everything else was perfect for us.
Read More
Gary james
icon-Leisure
Leisure
10.0
/10
Reviewed 132 week(s) ago

Expedia Group verified review

Loved the location ,next to beach
Joanna
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 190 week(s) ago

Expedia Group verified review

The location of this property was fantastic - just a short walk in either direction to lots of restaurants and bars, and the beach directly opposite. The pool area was lovely and very relaxing. Our room was quite a small corner room right by the elevator, so we were woken up most mornings by noise from guests and the cleaners. Because our room was so small, our heads were right by the wall so this was quite disturbing for us. We would stay here again but would request a bigger room further away from the elevator.
Read More
Karen
10.0
/10
Reviewed 202 week(s) ago

Hotels.com verified review

Beautiful hotel!
Jacqueline
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 203 week(s) ago

Expedia Group verified review

We very much enjoyed our stay. the staff were all very helpful and friendly and couldn't be nicer. The breakfast buffet was amazing the options were above and beyond what I expected. The atmosphere was great. The room was small, but we were barley there and would rather be outside enjoying the beautiful view of the ocean. I have no complaints at all and would definitely recommend this hotel.
Read More
Verified traveler
icon-Leisure
Leisure
8.0
/10
Reviewed 243 week(s) ago

Expedia Group verified review

This is a good, standard 4 star hotel but it's a basic one. The Staff are very helpful and polite and the hotel is clean but I feel like some things a little old. The beds are very squeaky and move about if you roll over during the night. The marble floors in the hallway outside the bedrooms are so tacky that you can hear the squeaking of shoes from every single person that walks outside! And I'm a heavy sleeper! The Spa is not a Spa.They have no services, just an indoor pool/hot tub and Sauna. That was disappointing. All in all a decent hotel but just lacing that extra to compete with the bigger 4-star hotels
Read More
Verified traveler
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 245 week(s) ago

Expedia Group verified review

Excellent customer service, quality of the bedrooms is really good and breakfast served is varied.
Verified traveler
8.0
/10
Reviewed 340 week(s) ago

Hotels.com verified review

Nice hotel and good staff!
Ana
10.0
/10
Reviewed 378 week(s) ago

Expedia Group verified review

Thank you so much I’ll definitely come back Staff very friendly especially “Mario” . I’ll recommend it to my friends and family
Verified traveler
6.0
/10
Reviewed 383 week(s) ago

Expedia Group verified review

Close to the beach, not so nice dinner, very small room, poor quality toiletries, very basic room with no tea, coffee, kettle, iron, etc
andrew
8.0
/10
Reviewed 400 week(s) ago

Expedia Group verified review

Right on the beach . lovely area, fantastic breakfast , buffet some nice restaurant and pubs bars near by .
Number of reviews per page
20
40