What do past guests say about Grupotel Rocador?

Grupotel Rocador is well-known for its Cleanliness, Service and Facilites, Location, as reviewed by verified Traveloka guests.

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Grupotel Rocador

Name: Grupotel Rocador
Address: Carrer del Marques de Comillas, 3, Santanyí, Balearic Islands, Comunitat Autònoma de les Illes Balears, Spain, 07660, Carrer del Marques de Comillas, 3, Comunitat Autònoma de les Illes Balears, 07660, Spain
Rating: 8.8

Hotels

8.8

/10

Very Good

74 reviews

What Guests Say About Their Stay

Michael

10.0

/ 10

2nd visit to this hotel. Centrally located, so beach, shops, restaurants and bars on the doorstep and within a 5 min walk. Check in fast and efficient. We had a standard room which was spacious, clean and modern. Comfortable bed and air con worked well. Maid service was excellent. We always found sunbeds. We preferred to sunbathe on the grassed chill out area to the side of the hotel and above the access to the beach. Although we had breakfast included, we never took up the option. In summary, an excellent hotel that is perfect for adult couples. Highly recommend and would return again. Top tip. If you love a good pizza, the restaurant directly opposite the hotel is amazing.

Allison

10.0

/ 10

Great breakfast selection. Friendly and helpful staff in all areas of the hotel. Great location. Beautiful views. Comfy and large beds. Mini fridge was useful. Excellent internet access. Easy access via a gate to the stunning Cala Gran beach. Tons of restaurants easy walking distance including down to the Marina. Supermarket a stones throw away. I would highly recommend this hotel.

Rasha

10.0

/ 10

In the city center and at the beach ( perfect location ) The breakfast was so luxurious It was a big hotel i loved it

In the Area

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Carrer del Marques de Comillas, 3, Santanyí, Balearic Islands, Comunitat Autònoma de les Illes Balears, Spain, 07660

Main Facilities

Swimming Pool

Restaurant

24-Hour Front Desk

WiFi

Elevator

Grupotel Rocador is a hotel in a good neighborhood, which is located at Santanyí. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

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What's around Grupotel Rocador

Carrer del Marques de Comillas, 3, Santanyí, Balearic Islands, Comunitat Autònoma de les Illes Balears, Spain, 07660

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Location

Grupotel Rocador is a hotel in a good neighborhood, which is located at Santanyí.

About Grupotel Rocador

Splendid service together with wide range of facilities provided will make you complain for nothing during your stay at Grupotel Rocador.

The hotel’s fitness center is a must-try during your stay here.

Have an enjoyable and relaxing day at the pool, whether you’re traveling solo or with your loved ones.

Get the best deal for finest quality of spa treatment to unwind and rejuvenate yourself.

24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

Savor your favorite dishes with special cuisines from Grupotel Rocador exclusively for you.

Grupotel Rocador is a hotel with great comfort and excellent service according to most hotel's guests.

With all facilities offered, Grupotel Rocador is the right place to stay.

All facilities in Grupotel Rocador

Others

Things to Do

Beach umbrella
Outdoor pool
Poolside bar
Indoor pool
Health club
Garden
Spa
Library
Sauna
Steam room
Pool sun loungers

Public Facilities

Others
Coffee/tea in lobby
Elevator
Restaurant
Smoke-free area
Safety deposit box

Hotel Services

Laundry service
Tours
Multilingual staff
Luggage storage
24-hour Receptionist
Concierge

Food and Drinks

Bar
Poolside bar
Breakfast

General

Lockers
Terrace

Nearby Facilities

Souvenir shop
ATM/Banking

Sports and Recreations

Fitness center
Billiard

Connectivity

Free WiFi

Business Facilities

Computer station

Accommodation Policy & General Information in Grupotel Rocador

Important Note

Early check-in is available for a fee (subject to availability)
Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

A tax is imposed by the local government and will be collected at the property. The tax is reduced by 50% after the 8th night of stay and children under 16 years of age are exempt. Other exemptions and reductions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
A tax is imposed by the city: From 1 November - 30 April, EUR 0.55 per person, per night , up to 9 nights, and EUR 0.28 thereafter. This tax does not apply to children under 16 years of age.
A tax is imposed by the city: From 1 May - 31 October, EUR 2.20 per person, per night, up to 9 nights, and EUR 1.10 thereafter. This tax does not apply to children under 16 years of age.

We have included all charges provided to us by the property.

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit

Front desk staff will greet guests on arrival at the property.

The property is closed between October 30 and March 22.

Hotel only accepts guests with minimum age of 18

Check-in/Check-out Time

Check-in:

From 15:00

Check-out:

Before 11:00

Hotel policy is not yet available.

General Information

Popular Facilities	Swimming Pool, Restaurant, 24-Hour Front Desk, WiFi, Elevator
Check-In / Check-Out Time	From 15:00 - to 11:00
Breakfast Availability	Yes, hotel has room that provide breakfast
Available rooms at Grupotel Rocador	211
Another facilities in Grupotel Rocador	Beach umbrella, Outdoor pool, Poolside bar, Indoor pool, Health club

Frequently asked question in Grupotel Rocador

What are available facilities at Grupotel Rocador?

There are top facilites at Grupotel Rocador such as Swimming Pool, Restaurant, 24-Hour Front Desk, WiFi, Elevator. (some may require extra charges)

What is normal check-in & check-out time at Grupotel Rocador?

The standard check-in time at Grupotel Rocador is starting from From 15:00 while the latest check-out time is at Before 11:00

Does Grupotel Rocador provide breakfast?

Yes, Grupotel Rocador provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.

What is the star rating of Grupotel Rocador?

Grupotel Rocador is a 3.0-star hotel.

How many rooms are available at Grupotel Rocador?

Grupotel Rocador has 211 rooms in total.

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More Reviews from Other Guests in Grupotel Rocador

Overall Ratings & Reviews Grupotel Rocador

Other sources (74)

8.8

Very Good

From 74 reviews

Cleanliness

9.0

Room Comfort

8.6

Location

8.8

Service and Facilites

9.0

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Traveler Reviews Grupotel Rocador

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Top reviews

Zoe

Leisure Family

8.0

/10

Reviewed 13 week(s) ago

Expedia Group verified review

Good: The hotel’s location was fantastic—just a few minutes’ walk to the main centre. The staff were exceptionally friendly and helpful, which made our stay feel very welcoming. Bad: While there were plenty of sunbeds in the garden area, the ones around the pool were very limited and tightly packed, meaning guests were lined up closely together with little space. Additionally, we were only given one pool towel each on arrival, and swapping for a fresh towel cost €1 per towel. For two people staying a week, that’s an extra €12, which felt unreasonable considering the overall cost of the accommodation. I’ve never had to pay for pool towels before, so this was disappointing.

Michael

Leisure with Partner

10.0

/10

Reviewed 17 week(s) ago

Expedia Group verified review

Allison

Leisure with Partner

10.0

/10

Great place! Will be returning for sure!

Verified traveler

6.0

/10

Reviewed 35 week(s) ago

Hotels.com verified review

The hotel has a unique location, leading straight to a lovely Cala. The staff in the hotel, especially Jose and his team in the restaurant are amazing, always polite and kind. However, the hotel is definitely lacking in terms of the basic aspects you would expect based on what you pay; the rooms could use an effort in renewal, the shower and the sink were clogged so it constantly took a while for water to pass. The television was not working properly and we had to ask two times for someone to fix it and they only fixed it on the third day. The rooms have very few amenities, just soap for the sink and the shower, and for the price paid, one would expect others like shampoo, shower cap, etc. There were some days when the room was not cleaned until past 3pm while on other they came in before 8:30. Although it's understandable that it's not yet high season, they should be prepared for receiving and catering to guests. Also, the information on hotels.com says that there is a computer room so we didn't take our laptops but when asking at reception we were told that there wasn't one. There was also a pipe draining into the terrace of our room, both water and sand. It would be important to specify that during low season they only open the main restaurant and not the other ones publicized. They also try to charge you for everything, they say you can exchange pool towels but if you want to, they charge you 1EUR. Drinks are also not included in the half-board option.

Karen

Leisure with Partner

10.0

/10

Reviewed 35 week(s) ago

Expedia Group verified review

Staff were superb. Excellent location. Peaceful

Verified traveler

8.0

/10

Reviewed 36 week(s) ago

Hotels.com verified review

Stay was great except for the fact that there was no hot water for a shower.

Bryanna

Leisure with Partner

10.0

/10

Reviewed 60 week(s) ago

See above

Sarah

10.0

/10

Reviewed 87 week(s) ago

Hotels.com verified review

Hotel is perfectly located in the centre of Cala D’or. The room was extremely clean and well equipped and breakfast was fantastic!

shab

Leisure

4.0

/10

Reviewed 116 week(s) ago

Expedia Group verified review

I found this hotel to be very tired and in need of a lot of work. The day I arrived the only elevator they had was broken, 2 days later when I was leaving, it was still broken. My room smelled of mold which was very concerning, I spoke with the guys at reception and they gave me another room on a higher floor which was better (first time I have ever asked a hotel for a room change, so it was that bad). The hotel was dark and dingy and not very clean. The breakfast buffet was average, nothing special. The staff were kind and helpful and the location as great. However, it was hardly a 2 star in my opinion. I couldn't wait to leave.

Steven

10.0

/10

Reviewed 127 week(s) ago

Expedia Group verified review

Verified traveler

Leisure with Partner

10.0

/10

Reviewed 232 week(s) ago

Expedia Group verified review

Hotel had great access to a beautiful beach and was very close to restaurants and bars.

Verified traveler

Leisure with Partner

10.0

/10

Reviewed 237 week(s) ago

Expedia Group verified review

Our stay at the hotel definitely surpassed our expectations. Very modern interior with an amazing location. From the moment we stepped into the hotel the staff greeted us with open arms. Every want and need the staff made sure it was taken care of. I would like to make sure members of the staff are recognized for their outstanding service. From Mario, who take care of us prior to arrival and our checkin/ room and hotel amenities to Javiar , the Chef who made sure the food was 5 star level. From Angel to Ibrahima for cooking the amazing meat in the restaurant to Rosa for taking care of us at our table. Big thank you to Jose for everything at the restaurant and hotel service. Jose definitely made sure we and every guest was comfortable and enjoying their time. Couldn’t have asked for a better stay. I highly recommend this hotel for anyone that wants the perfect location with an amazing staff that treats you like a star.

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Disclaimer

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