H10 Lanzarote Princess

A little tired in places but nothing you wouldn't expect from an all inc hotel. Evening buffet needs improving but I still found something to eat - It's just a bit chaotic with everyone racing to fill their plates and the queueing. Staff cope well with replenishing things, but if they miss something, you just need to ask and they'll get a fresh dish. Obviously not the same dining experience compared to eating out at a restaurant. Rooms are well decorated, I was on the ground floor and was worried about ants after reading other reviews but we didn't see one in the room all week. Air con is to be desired, we couldn't get it as cold as we liked so resorted to turning the ceiling fan up to 6 (full blast) to get the air moving.. But still could have been cooler. It looks like an old system. Pool area was good - We always found a sunbed, but the later you arrive to the pool, the less chance you have of getting a sunbed with an umbrella. The pool itself was great - Lots of areas at different depths so you can choose to sit, lie, stand or swim. The temperature changed depending on how much sun there had been. On the cloudier days it was freezing but "it's okay once you're in!" Entertainment was... there. The acts weren't go our tastes so we usually gave up after the first 15 mins. Some people said they enjoyed it, others thought it was dire. It very much depends on your expectations! E.g. The Opera act is definitely not Opera!

Loved it all booking for next year

Good central property and staff are helpful and quick to resolve any issues . Could do with an upgrade though as air conditioning in our room despite maintenance best efforts was not good and room never got cool. We just used the hotel as a good local base as we know the area well.

Comfy beds

Excellent Family holiday with three young children under 7. Two parents and two grandparents. The most memorable times where breakfast and dinner, with all 7 of us seated together eating together. Great swimming pool play area designed for young children with galleon and simple water slide. Daisy club activities for young children Great Heated pool, one adult to supervise one child. Evening entertainment for young children was good. Evening entertainment for Adults was very good

We had a brief one night stay but it was very enjoyable. It is a very large and busy hotel which is not really my thing but all done very well. Would stay again .

Food boring, low quality. Hotel very outdated and understaffed.

A lovely hotel with great facilities and bedrooms, the only thing letting it down was the restaurant. Only stayed one night but the quantity, quality and variety of the food was poor. Difficulty in finding plates and extra cutlery and food was not topped up in a timely manner. Pity as in all other aspects the hotel was great. Poorest food we’ve ever had in H10 hotels or indeed in any other 4* hotels.

Lovely hotel, central for shops, beach all within walking distance. Food was lovely and there was plenty of choice, staff were superb.Would definitely stay here sgain

The H10 Lanzarote Princess was a great find for our budget. It was conveniently situated near to shops, play parks and playas blanca and dorada. The staff were friendly and helpful, especially on reception and cleaning teams. The outdoor pools were varied and fun, though the water was very cold even though the weather was lovely and warm when we were there. The indoor pool was warmer but sadly was too deep for younger children and non swimmers. There were a variety of outdoor activities and facilities we could take part in for free such as table tennis, crazy golf, basketball and giant chess. There was also a little amusement arcade, air hockey and pool table. There is a play park on site for younger ones. The breakfast selection was plentiful and tasty. We went half board and managed to all eat our fill at the evening buffet too, however, the choice was limited for our children. There is a small savoury vegetarian section, but it would have been nice to see 'vegetarian friendly' signs on other foods in the restaurant, such as puddings. There were a couple of extra costs that we had been made aware of before we travelled, from reading other people's reviews - you pay to use the room safe, and pay for any drinks including water at evening meal (I believe this may be different if you are all inclusive). All in all a fantastic stay, and we would definitely book again in going to Lanzarote. Thank you to everyone in the Lanzarote Princess!

It is clean and tidy but needs updating

The food was not as good as in other H10 hotels.

The hotel was very clean and tidy , the pool area was immaculate and we were advised it only opened a week before we arrived so was brand new. Really good that there was an indoor pool for smaller kids which as warm as the outdoor pool was a bit cold in February but ok once you started swimming. Always managed to get a sunbed in February half term and pool area was not that crowded. Choice of food in the restaurant was great . The only slight negative about the hotel was the the corridors to the rooms were plain white , a bit institutionalized. Could do with some colour and warmer lighting. The hotels usually had some entertainment in the evening which we occasionally visited . Loved the magic act and Mongolian acrobats. Outside the hotel there was easy access to supermarkets and shops and the local beach. Always plenty of parking.

The hotel is old and tired, in need of a refurbishment. Our room smelled of drains. We payed €17 for 2 drinks by the pool.

We have used this hotel B4 and will again

Classy and chilled hotel. Very clean and looked recently refurbished.

Excellent location and facilities. Exceptional cleanliness.

good xmas day and New Years day buffets, the rest of the evening buffet meals disappointing - noisy, long queues to enter at times, food items missing and cafeteria style crowding.

I liked the efficiency and friendliness of the staff. My room was cleaned every day and there was plenty of choice in the restaurant. I was on my own so felt a bit isolated. Maybe H10 could do a solo holiday.

I loved the Italian food night yesterday! The fagottini with ham and the ravioli with pesto were amazing. Also, cleaning and service have been always excellent. I will book again in the near future. Thank you, I really enjoyed the experience.