Hotel Alfonso

Lovely hotel in a great location. Reception staff were great (we were only there one night so didn’t have reason to contact other staff members). Room was a decent size, well equipped and comfortable. Could have done with tea and coffee facilities - I’m never going to use St*rbucks with with whom the hotel seems to have a shared entrance

We had a great stay at the hotel. Very clean staff very friendly, breakfast very diversified and excellent. Extremely well located within the area and close to tourist attractions

Ideal place to stay for exploring the historical part of Zaragosa. Close to all major sites. Many options for ding close to hotel. All restaurants we went to had gluten free options.

Great area and hotel but a bit worse for the wear. Furnishings are a little worn.

The staff were very polite and sympathetic to my concerns, but overall it was difficult to justify spending 500$ for a second room when there were booking issues and when many of the utilities were nonfunctioning. Expedia indicated a bedroom could fit 3 so I booked this, but was told upon arrival that it meant 2 adults and a small child on a small sofa and I therefore had to book a second bedroom at full cost. The bedrooms weren't ready until 1-1.5 hours past check-in time (we arrived 1 hour before check-in to drop off bags), indoor pool was unexpectedly closed, one elevator (out of two for the whole building) was nonfunctioning due to a pool leak, the second bedroom was warm and smelled of mildew, all door hinges were unoiled and loud, water didn't drain well in showers, and the complementary breakfast that was provided as a result of sharing my concerns was unclean and minimal for what is regarded as a high-quality hotel. The staff, again, are very sweet and tried to fix the fixable issues as they came up, but I would not stay here again unless they reached out to discuss reconciliation.

Wonderful location and the property was special

The hotel was amazing, however, we checked in at reception with Antonio, he was very rude and unprofessional since we walked in the hotel. The other check in girl was polite and professional. We traveled as a family and reserved two rooms. We requested to be in the same floor but Antonio refused and said they didn’t have any available on the same floor. The other check in girl said they did. She talked to Antonio and he said these rooms are set and we cannot be change. She tried to talk to him but he was being difficult. Everyone else at reception was very polite. I can’t remember her name but she did try to accommodate us for the next day by offering us to come back the next morning for room availability in the same floor. I’m still going to give this hotel all the stars as one person shouldn’t effect the overall experience. I’m assuming he was having a bad night.

Brilliant value very comfortable hotel short walk to the Basilica.

Great location near civic center

Love the room and the views from the rooftop pool were amazing. Location was ideal for walking the city. We would definitely stay here again.

Central location

Great location but I think the hotel needs some updating.

Great location. Room nice, comfortable and quiet. Swimming pool great with great view over city.

Place was nice, clean, but when it came to sleepy time, HORRIBLE bed situation. It was like sleeping on a cement slab. It was very uncomfortable, I was just really tired from the drive over here and the whole day in general and the bed was just disappointing. When I took a shower the seal on the shower needed some repair and water was seeping from the shower to the floor, I did not let the hotel know about as I’m sure they are aware of it but have declined to fix it (room 914) to save money. I’m sure you know about it now after this review. Other than the bed and the shower, it’s a great location, close to the sites of interest

Very nice place to stay, just around the corner from all the shopping and sights to see.

The room is somewhat dated, with some pieces of the vertical blinds missing. However, the staff are very friendly and informative. As a first-time visitor to Zaragoza, I found a male staff member named Angel to be particularly helpful. The bathroom is spacious, clean, and well-maintained. Most importantly, the location is excellent, offering convenient access to the city's main scenic spots. Don't forget to check out the rooftop; it provides an outstanding view of Zaragoza's skyline.

Sufficient for one night.

Hotel was conveniently located near Zaragoza sights. The staff were very helpful and friendly. The room was clean. There is no parking onsite but they have a relationship with nearby garage to park your car. Breakfast was okay. There is no restaurant onsite, restaurant is located at their sister hotel Palafox which is about 5-10 minutes' walk from Hotel Alfonso. No hair conditioner or lotion provided in the bathroom. Overall, I will recommend this hotel to anyone visiting Zaragoza.

Good location, parking is nearby, and close to many attractions!!

Well located