Hotel Aroi Ponferrada

Was on the Camino in April and stayed here to dry out (!) while awaiting the train to Sarria. A bit off the Camino but not so much as to be a hardship. Very accommodating front desk staff. A nearby plaza with lots of dining choices. Only about a 8 minute walk to the train station.

My preference is a shower vs a bath tub. Getting out of the tub is tricky when it is wet because you have to step over the walls of tub. The breakfast was very good. The area around the hotel was nice and quiet. Only 5 to 10 minutes to train station.

Very nice place to stay.

Very clean and quiet hotel. A little out of the way from restaurants. Staff very helpful and friendly.

Location and cleanliness of property. Friendly staff with ease of check in

The room was hot so prevented a good nights sleep and air con noisy and not very effective. Coupled with the noisy plumbing from other rooms sleep was not good. Breakfast choice ok, just continental. No boiling water to make tea. Noisy but all noise created by staff stacking plates in restaurant! We were the only ones in there so could have been done later. Would not stay again.

Air conditioner not effective, wifi comes and goes. Breakfast was good. Location is central but town people seem to be sick of tourists.

This hotel was far better than I had expected. The decor is modern and clean, and the staff were very helpful. I didn't have breakfast, but there is a fabulous churros and chocolate place just round the corner on the pedestrian precinct.

Only a half mile from Templar castle and old town. Got lost finding the Camino to walk out of town!

We stayed at this hotel while walking El Camino. Booked here in error - meant to book at the Aroi in the city centre and didn't realize there are two hotels with similar names! Good price; Nice bright clean room, located about a 10-15 minute walk to the historic centre, and midway between the bus and train stations (about a 10 minute walk to each) and to El Camino. Since the hotel was rated as 4 star, we were disappointed with the bed, which was very uncomfortable, and there was no bar in the hotel (although several just down the street). Nice hotel but it didn't rate 4 stars because of the bed and amenities.

This is a very nice hotel. Updated, clean, and comfortable. Location is OK, and we were able to park outside on the street with no problem. Breakfast was good. The bathroom was spacious, but whoever designed it needs a lesson in the use of space. Although there was plenty of room, we had to climb over the bidet to get into and out of the shower. What was someone thinking when they designed that arrangement? Overall, though, a pleasant stay in a nice hotel.

Muy buena atención

Hotel muy limpio y buen servicio

Esta bien, pero las paredes estan todas manchadas y se ve sucio.

Una muy buena estancia y el personal del hotel, de 10. Me equivoqué a la hora de reservar y lo hice en el otro hotel que la misna cadena tiene en Ponferrada y me lo solucionaron de forna inmediata y sin problemas.

Tudo impecável A sra Sílvia da recepção foi muito atenciosa conseguindo para nós na cidade de Villafranca que estava lotada por ocasião de eventos no cidade! O nosso muito obrigada a Sra Silvia!!!!

lo que no me gustó es que las habitaciones son demasiado pequeñas. lo que más me gustó es que está en el centro.

Desayuno muy bueno, céntrico y muy buena atención. Volvería a hospedarme

Hotel céntrico. Habitación bien e equipada.decoracion moderna. Al contrario de la opiniones leídas en alguna plataforma, la calefacción funcionaba perfectamente,incluso la apagamos a pesar de las temperaturas bajo cero del exterior. La habitación algo pequeña pero suficiente. Por ponerle alguna pega, el colchón era durisimo, pero eso ya es para gustos......

La habitación estaba fría al llegar. No dispone de restaurante/cafetería, lo que supone una pega. La hora del desayuna comienza a las 7:30, muy tarde cuando se viaja por trabajo. El personal muy amable y diligente.